Is it okay to download updates????

The last time I downloaded some updates, my mac stopped working and Applecare had to talk me through reformatting but without loosing any of my programs. Any info from you guys would be greatly apprecaited.
Thanks!

First Magus wrote:
If your unsure you would be wise to do a backup of your system before you install the update. That way you could easily recover. Back up drives are cheap right now. I picked up a 500 GB drive I use with Time Machine for 150 dollars US.
I totally agree with Mort's above statement. Always ensure you have a recent backup before applying any software updates. I also have not, so far, had any issues with any updates to any of my Macs. However, you can bet your bottom dollar, that the one time I decide to carry out an upgrade without first backing up would be the time it all goes haywire.
On the whole, updates do go smoothly. Things can go wrong though. I vaguely recall a L4 contributor (Daniel Slagle I think) had major problems with a 10.4.3 combo update awhile back. Since he had a recent clone it was not a problem to recover. I can only imagine what the reaction would be from an average user who did not have a bootable clone, or backup, who carried out an update and then discovered that all has been lost for whatever reason.
BACKUP! BACKUP! BACKUP! BACKUP! BACKUP! BACKUP! BACKUP! BACKUP! BACKUP! BACKUP!
Kryten

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