Is it only me or do anyone's C655 force quit when shutting down?

I bought my Toshiba C655-S5049 model from best buy about two months ago and everything is great about the laptop, it's just that everytime when I shut down the laptop, it always force quit before shutting down. I want to know why it's doing that and if it's only me that's having this problem.

elliott1977 wrote:
I've recently upgraded to FIOS, and so far it's been a bad experience on almost all fronts....kind of wishing I'd stuck with DSL...one of the main problems being the DSL support was so much more helpful...FIOS tech support can't seem to help with anything..
My main issue I'm having is connectivity on my laptop is inconsistent. Sometimes it's fast, sometimes it's about as slow as dial-up. I know the laptop's wireless connection is outside the scope of Verizon's support, but when I had DSL I had similar issues, and support was able to recommend changing some settings on my modem that resolved the issues. Now FIOS support, which seems to be US-based compared to DLS's India-based support, has no idea what to do...
Seems your main issue is resolved, glad to hear it!
As for US-based tech support... I can tell you that the turnover rate for phone positions in most US call centers is crazy. It's a stressful job, it generally doesn't pay very well, and chances for promotion are few and far between. People get burned out or find a better job, and the center has to train someone new to replace them. When I worked in a call center years ago, they had to double up and stagger the training classes for new hires to keep up with the attrition rates.
I don't know what it's like in call centers outside the US, but I would certainly hope they have more people keeping the job for longer, allowing them to gain knowledge through experience.
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