Is it possible that the neighborhood internet traffic is too big for the att lines to handle?

We live in a large neighborhood where most of the houses do not have Uverse abilities. Installation of the fiber wires have taken place with the newer houses and the front of the neighborhood, but the rest of us are very frustrated with very slow service that is constantly going down and not strong enough to be able to use on demand services. I am currently paying for Xtreme6, but do not believe I am able to get what I've been paying for. My internet usage is not shown on my account, so I'm not sure how much we are actually using. With the speed test it reported that I have 2.77 Mbps download and 0.21 upload. That was earlier today where as the internet slows down significantly in the evening hours when people are at home using the internet. According to the lady I spoke with today on the phone that unfortunately was not very helpful the lowest DSL service is only $10 cheaper than what I am paying for the top service. I'm just not sure what I need to do in order to only pay for what I'm getting.... Advice please

Are you using wireless? Have you tried a wired connection if possible?
When you ran the speedtest, was that the only thing running on the network (no streaming, background downloads, etc.)?

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This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
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Message was edited by: captfred

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Is it possible that the neighborhood internet traffic is too big for the att lines to handle?

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