Is it possible to attend the apple store to get phone updated if i dont have access to itunes and im having hardware problems?
i was trying to update my iphone 5 to the new iOS but some how in between it kept crashing. after a few attempts to install the update it automatically gave me the screen to which it was asking to plug into itunes and making the phone disfunctional . i dont have access to itunes and wont for a few more days. can i just take it to the apple store and have them update the phone to where is now functional?
Make an appointment before you go to avoid delay:
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
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It's a real problem when you're deployed outside the US and your billing address, though totally correct, is not. This seems to be a common complaint. I think the billing address vs. your present location causes some security concern or similar nonsense that prevents progress.
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http://www.apple.com/emea/support/itunes/contact.html
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the apple store icon show an update, if i click it, says buy, shouldn't it be free?
Hi..
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From the App Store menu bar top of your screen click Store > Sign In
Then click Updates at the top of the App Store window. -
When I attempt to open the app store I get an error "Application Quit Unexpectedly" Can I trash it and start again?
Try a Restart of your Mac...
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The restore won't copy passwords onto a different device, so you will need to re-enter your email, router, and any website passwords onto the new iPad.
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can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
The Apple Store replaced my defective iPhone today. I would like to get the applcations reinstall on the new phone. How can I get this done?
Click on the iTunes App. Select "Purchased" and you will find them with a cloud symbol next to them. Re-download...
Sly -
I have just updated my iphone 4s with ios7. Since then i cannot play movies from my netflix app using my av cable to tv. which i baught from an apple store. i get a message saying turn off mirroring on airplay. i dont have airplay or an apple TV. what can i do?
Thanks jonmac22Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore -
I didn't know you were supposed to delete your information when you might get your iPhone replaced...
First, please understand we are not Apple employees on this forum, and we are not authorized to speak for Apple.
Having said that, here are two thoughts:
1. Did you sign a form when you left your old iPhone with Apple? You might consider reading that form. It may help.
2. You might consider telephoning the Apple Store and ask them about resetting your old iPhone. -
Aright, so I have an iPhone 5 and it can't keep a charge. But not only can it not keep a charge, it cant be charged. I've tried new chargers, it still does not work. I brought it into the apple store near me and they said we can't fix your phone cause its black and gold. my questions are: If I have an iPhone 5 shouldn't I have me warrantee? And if not because of my colors on my iPhone why that too?
1. To customise the phone you had to open it. You could have done any amount of damage in there.
2. Apple do not repair iPhones, they replace them, and then use the handed in phone for refurbishment. You do not have an Apple iPhone usable for refurbishment, as you have changed major parts of it for non-Apple parts.
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