Is it possible to call apple and not have apple care.

Apple care has expired on all of my devices, is there any way of calling them without having apple care.

This is no different than it's ever been. If you need to contact them for some other purpose then use:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

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I could not get my iPhone 5 which purchased in Australia repaired by apple in the US. Guys from apple retail store verified a replacement for me and asked to call apple care. However, apple care said they cannot get it fixed nor repaired.

My iPhone 5 got some defects and I went to a apple reatil store yesterday. The guy from the genius bar told me that he verified a replacement for me. And I need to call 1-800-apple care to finish that process. I called apple care and one of the senior supervisors told me that I have to send it back to Australia (where I bought this iPhone) to get it repaired. Turns out I could not solve the problem after a apple store vist and several calls. I just want to know if there any way to solve this. This iPhone is a factory unlocked one that purchased in an apple retail store in Melbourne at the day it was first released. And my experience today is not what I can tell as fair. I will be really appreciate for any helps and advices. Thanks.

Warranty on iPhone is not international, but valid only in country of
original sale. Since you purchased the iPhone in Australia, your warranty
is valid only in Australia. You must either personally return the iPhone
to Australia for evaluation and possible replacement or sent it to someone
in Australia to take into Apple for the evaluation. Apple will not accept
international shipments for repair nor will Apple ship out of the country
after replacement.
Sorry to be the bearer of this news, but it is the way iPhone warranty and
replacement has always worked.

I have a open box MacBook Pro retina and does not have iLife. Called apple care said they are unable to disassociate past apple Id . Please help.

No iLife in MacBook Pro retina when I bought open box. Called apple care said their system is unable to disassociate past apple ID

There are no iLife disks that come in the box. In any case,
https://discussions.apple.com/message/18706980#18706980

TS1717 Is it possible to uninstall & reinstall iTunes and not have to redo all of my playlists etc.?

Is it possible to uninstall & reinstall iTunes and not have to redo all of my playlists etc.?
I updated iTunes and the installation failed and now I cannot open iTunes. The fix is to unistall and reinstall iTunes but I don't want to have to redo all of my playlists and things.

Do not worry all your Data including Playlist, etc. will remain as it is.
Do the following:
Uninstall from Windows the following five programs: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support. You do this from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Download the latest version of iTunes from Apple and note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator, just Right click iTunes installer and Run as Administrator.
Note : If you are unable to Remove Apple Mobile Device Support you can skip that.

Netflixs no longer streams instantly on firefox even with silver app updates. Netflix said to call Apple Care that it is an Apple problem. What to do since I am not going to pay Apple for the solution

Recently Netflixs stopped instantly streaming their videos on Firefox even after installing silver----- update. When I called Netflix, they said it was the Firefox browser and not them and told me to call apple care. I do not have apple care coverage and want to know if I can solve this proble or is it Apple that is refusing to comply by making the browser incompatible with netflix software. I can get Netflix on my Roku.

Hope the following helps. The secret seems to be to NOT download Silverlight from Netflix site.
MacBook Pro / Mozilla Firefox / Netflix / Silverlight Update solved - DON'T DWNLOAD FROM NETFLIX
I solved this problem tonight. I have a MacBook Pro with 10.5.8. I know, it's old. But I love my Netflix and I recently noticed that Firefox plays Netflix much better. Then I suddenly got this message that I needed to download the latest Silverlight - it only takes 30 seconds! - WRONG. However, after much searching, I finally did the steps in order and it worked.
This was after repeatedly downloading Silverlight from the Netflix site without success. So here's what I did:
1. Went to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
2. Followed the directions. I felt like such an idiot for not doing it right before.
3. Go to your hard drive and search for "Silverlight" to locate ANY existing Silverlight files: .dmg, etc.
[also check your Libary/ Internet Plug-ins, but the above search is faster]
4. Drag it all to the trash and empty it.
5. Go back to the Get Silverlight page and click on the Install on that page, not the Netflix site.
6. Note the steps for Safari or Mozilla Firefox - I wanted Firefox, so I follwed those instructions.
7. Once it's installed, close all the browsers and Restart that bad boy. Right away.
8. Open a browser, go to Netflix and proceed to joyfully rot your brain with Netflix content. Yay!

Is possible to have a time machine backup on an external hd connected to either a primary or secondary router and not have "back to my mac" using 10.7.3?

Is possible to have a time machine backup on an external hd connected to either a primary or secondary router and not have "back to my mac" using 10.7.3?

The bottom line is that Apple does not support Time Machine backups at the USB port of the AirPort Extreme. If they don't support their own router, they certainly don't support other routers from other manufacturers.
Connect the drive directly to the Mac using either USB or FireWire.....or....use a Time Capsule. Either of these setups will be supported.
If you want to try the unsupported method(s), you can certainly do so. But, I would suggest that you have a secondary backup plan in place if this is important data that you will be backing up.

Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjus

Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjust, please let me know.

Are you referring to @mac.com, @me.com or @icloud.com emails? Or some other email providers emails?
If the former, it should do that automatically. If the latter, no. iCloud does not (nor is it supposed to) sync non-Apple provided emails.

Is it possible to send a text to several contacts at the same time and not have their replies go to everyone on the list? I have an iphone 4s and most of the people I am texting also have iPhones. I do have group messaging turned off.

Is it possible to send a text from the iphone 4s to several contacts and not have their replies go to everyone else on the original text? I have group messaging turned off but this seems to do nothing.

Do this instead:
Email everyone instead of texting and use BCC: which will hide all of the people's emails.

How to transfer SMS and Call History from Iphone 5 to Iphone 6 plus? Only the contacts, calendar, safari bookmarks and notes have synced.

Hi! Please help. I have synced my IPhone 5 to Itunes. When I try to sync it to Iphone 6 plus, only the contacts, calendar, safari bookmarks and notes have synced to the latest date. The rest like SMS and Call History have only synced to June 2013.

I upgraded from an iPhone 4S to iPhone 6 Plus, I don't like to run iTunes, and iCloud backup is not so reliable, I think. Then I searched on the Internet, and some articles told me that I can directly transfer data from Phone to iPhone with some tools.
I doubt it first, then I gave a shot on one of them for the free trial. I follow the steps to transfer about 200 sms from my 4S to 6 Plus, and it works!
Got this from here: http://www.cultofmac.com/296711/transfer-data-new-iphone-6-imazing/
Hope this helps!

Apple store didn't know, called apple care, told to go back to store.

I'll try not to rant too much, but I'm a wee bit upset. I understand that the free/refunded bumper issue was just brought up yesterday, but I would have assumed they would have gotten their stores ready for this.
I went into the the apple store this morning (not expecting to get my refund today, but at least some info on how to get it, or a form to fill out) because I bought two bumpers for our to IP4's. It helps the death grip a bit, but not all the way. The Apple store 'genius' told me the that they didn't have all the info on the free ones yet, to check back another day, keep an eye online for info. I explained that I don't need one, I need a refund for the one I have. She acted like she didn't know anything about a refund, and then went to the back of the store to talk to someone and returned with the same story, we can't refund you one, we can give you one, but you'll have to wait until there is something online. I said I don't need another, I was looking for the refund. She said she didn't know what to tell me and to keep checking online.
I left a bit miffed so I called apple care, they said that since it was from a store, I needed to get it there, if I had bought it online, she could take care of me.
They had to expect people to head back into the stores for refunds.
Does anyone have any info? And don't flame me, I love my new phone, I'm just a little ticked that I'm getting the run around.
Thanks

pberk wrote:
It was part of the press conference, not the Q&A - you can see the whole press conference on Apple's site....
Ummm, no, it was during the Q&A, not the Press Conference. You fail.
During the Press Conference, he only mentioned that you'll get a refund for bumpers, but didn't go into detail regarding that.

I have obsolete computers attached to my appleid when I try to add the new computers to my itunes store and purchases to keep all data updated and together....and not have to repurchase. I had a fire...thus, old computers are gone and I cannot unauthoriz

I have obsolete computers and devices attached to my appleid. I cannot deauthorize them as they are gone!!! (Had a fire and had to replace all tech systems) Because I spent alot of monies on my purchases, it would be nice to be able to combine all these items and not have to repurchase them. How can I update the current number of computers and correct ipods, ipads and iphones together; and get rid of all old computers and ipods, iphones that are authorized under the appleid I have always used. I have asked this question before, but received no support or answers. I do have icloud and mobileme, but cant sychonize them either.
I am also seriously considering purchasing a mac, and no longer using the windows pc\s as too many tech difficulties arise when I tackle complicated projects regarding DVD and moving making. However, I still require pc software for my work. Will my current backup network system convert easily? Can it be converted? Will I require a tech and if so, how much will this cost? I have recently invested a large sum into creating a network and backup system that has yet to be working as it should. Unfortuneately it has left me with very little left to try to convert to the mac systems entirely. Please answer my questions in a language that I can understand.....as this problem is affecting my household, organization and office techniques. Would like to take care of this problem once and for all. Mac seems to work with my creative desires much better. Will await your response.....Thank you.

If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420

HT4901 I have HughesNet with a capped amount of Internet capacity. How can I use iCloud but adjust the time it is on to conserve my Internet allowance and not have to backup my information all the time????

I have HughesNet satellite for an ISP with a capped amount of Internet capacity. How can I use iCloud but adjust the time it is on to conserve my Internet allowance and not have to back up my information all the time?

Thanks Roger W1,
Yes, I was using iTunes to sync over cable without problems since orinigal purchase in 2011 and using 10.6 w/o problem. There was an "update" in Nov 2012 that crashed the sync service. I went to the Apple Store and reviewed the problem with the Geniuses there. It was discovered at that time that the update included mandated use of iCloud but enough of the un-updated code remained that he was able to patch functions to allow Microsoft Office to still sync over iTunes.
This March (+/-) there was another "update" to 10.6 that totally destroyed the patch that was in place so there was no sync service available between Microsoft and iTunes what-so-ever. Then recently, because of some unknown process, all my notes, contacts, and calendars were erased in both my Apple utilities and Microsoft utilities.
After many hours of frustration I was able to recover most of the information to the Apple utilities only, but those were unstable. At my visit to the Apple store it was suggested that an upgrade to 10.8 might solve the stability problem. That it did but being connected to the iCloud all the time keeps using up all my Internet time and I have nothing left to check emails or do research.
This, to me, is not my problem but one created by Apple. I have searched the Internet and support groups and there doesn't seem to be a solution.
The "aircraft mode" turns off all other communication functions and is not acceptable. Neither is disconnecting/turning off Airport on my MBP.
Thanks,
Jay

I want to give my old iPhone 4 to my grandson to use like an iPod Touch. Wifi only. How do I deactivate my info..so he can buy his own apps. and not have the cloud pushing all of my data to the old phone?

I want to give my old iPhone 4 to my grandson to use like an iPod Touch. Wifi only. How do I deactivate my info..so he can buy his own apps. and not have the cloud pushing all of my data to my old phone?
Just turning off Cloud will not prevent him from turning it back on.
Rignt now, if he uses the App store, iTunes thinks it's talking to me.

First, turn off iMessage, FaceTime & delete the iCloud account, while your sim is still in the phone. Then: Settings>General>Reset>Erase All Content & Settings. Give it to your grandson & he gat then set it up as he wants.
Important your turn iMessage & FaceTime off to disassociate the phone from your Apple ID. Apple "claims" to have fixed this with iOS 6.0, but until I can absolutely confirm such, I still recommend you turn all of that stuff off first.

Pages: How can I sort one column of words and not have it affect the other columns?

How can I sort one column of words and not have it affect the other columns? I have opened the inspector to the edit columns and rows under Table. It will sort the column, but then it changes the other colums as well. I know that if I use Numbers, it will work, but I want to know how to do the same thing in Pages.

Hi Peter,
Numbers sorts full rows on values in selected column(s). The technique for sorting a single column is essentially the same as Jerry is describing for Pages tables—separate the (data in the) column to be sorted, sort it, return it to the table.
In Numbers the actual column may be separated from the original table, sorted, then returned. In Pages, the data must be extracted, sorted, then pasted back in, overwriting the unsorted data (if it was left in the original table).
iWork tables follow a database model in which each row is a Record, and each column holds a Field within the records.
As evidenced by the current question (and several similar questions arising in the Numbers community) that model doesn't apply to the way some users, especially some who come in from the MS Excel world, use tables.
With Excels model—islands of data on a single large table, the ability to sort one or a selected few columns of data makes sense. One 'island' may comprise only cells AA21:AH50. Sorting that small 'table' should be possible without disturbing the rest of rows 21-30, which are probably part of one or more other 'data islands' in the sea that is a MS Excel spreadsheet.
In Numbers, each of those 'islands' would be a separate Table, and that Table would be sortable without disturbing other Tables in the document.
Regards,
Barry

Embed Video in inDesign and not have Dropbox logos?

Hi,
Is it possible to embed video from a video stored in your Dropbox folder and not have the Dropbox logos appear?

I tried embedding a video into my inDesign document which I have stored in my Dropbox folder. I did this to keep the file size down in my document, but when I embed the video that is in my Dropbox folder, the result is a video within the contained window of my document whcih is great, but it also contains the Dropbox logos at the top and I would love to get rid of the logos. The same thing goes for Youtube videos - when I embed a Youtube video, the whole Youtube page is included in the video window.

I want to add a photo as an attachment and NOT have it pictured in the body of the email.

I want to add a photo as an attachment and NOT have it pictured in the body of the email.
When I click on the paper clip to attach, it always is pictured in the email.

https://discussions.apple.com/message/16802006#16802006

Is it possible to call apple and not have apple care.

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