Is it possible to change Assigned User and Priorty via email? using Exchange Connector

Hi, we don't use system centre in our network but were looking at ways to integrate a clients service desk with our own, is it possible using the exchange connector to be able to change the assigned user of a incident and/or priority with just an email?
Many Thanks
Gordon

It's better to create your own very custom Exchange connector to do the work like I did
here.
Cheers,
Marat
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