Is it possible to exchange a 16gb iPod for 32 gb iPod? (I don't mind paying the excess fee.)

I bought a 16gb iPod 5th gen. But after going home, I found out that it doesn't have a camera. Is it possible to return it and get a 32 gb iPod? I don't mind paying the excess fee.

If you purchased it from an Apple Store in the past 14 days you can return it for a refund then buy the 32GB.

Similar Messages

  • Is it possible to exchange a 16GB ipad for a 32GB WITHOUT a refund/buying again?

    I was bought a 16GB ipad yesterday, but want to trade up to the 32GB. I don't want to have to tell the person, and get them down to the store again, so is it possible to just pay the £80 myself, and not go through the process of getting a full refund and then buying a new one?

    That is up to the store where it was purchased, but here in the U.S., I can't think of any retailer that would let you exchange the device without proof of purchase - a valid receipt. Even if you want to add the additional funds toward the purchase, the store wants proof that it was purchased there.
    If it was purchased at an Apple Store - you must have the receipt.
    Im not trying to be rude, but didn't you ask this question already and receive a number of answers that are basically what I am telling you? Maybe it was another poster .... But your question sure looks familiar.

  • When is it possible to exchange your iPhone 4s for an iPhone 5s?

    When is it possible to exchange your iPhone 4s for an iPhone 5s? After 3 years, my iPhone 4s is no longer working and I have tried everything, including going to the apple store to get it repaired. It will not sync with the music I have on my laptop: new or deleted, and it also skips through songs on itunes on my iphone. It has greyed out songs and won't play any of them. It also changes randomly from vibrate to ring on and off without me touching the switch on the side. It's like my phone is possessed or something. I have tried everything and have decided to soon buy an iphone 5s. Can I get some sort of discount or exhange because the problem is out of my hands? Also, I have recieved a mophie iphone 4s case for christmas. It is buy the iphone 5s, will I be able to exhange my mophie phone case for an iphone 5s mophie phone case?

    Apple will exchange your defective iPhone for one of the same model for their standard out-of-warranty exchange price. They will not upgrade you to an iPhone 5S as part of that program. Apple does accept trade-ins toward purchase of a new iPhone through retail Apple Stores in the US. I've not seen the amount they will allow, so you'll need to talk to your local Apple Store. In a few other countries Apple also works with a company who will give you some return on an existing device; select your country as appropriate on this page:
    http://www.apple.com/recycling/
    Similar programs are available in a few other countries, and some dealers may have their own trade-in programs.
    None, however, will give you much for a phone that has hardware issues, if they'll give you anything at all.
    I have recieved a mophie iphone 4s case for christmas. It is buy the iphone 5s, will I be able to exhange my mophie phone case for an iphone 5s mophie phone case?
    That would depend on who you bought the case from and their return policies. If you bought it from Apple, then you have fourteen days from date of purchase to return it. If you purchased from a dealer, you'll have to ask the dealer about a return.
    Regards.

  • Is it possible to exchange my 15 macbook for 13 macbook pro?

    is it possible to exchange my 15 macbook for 13 macbook pro?
    the reason why i want to have the 13 macbook pro is for its size since i can put in my school bag

    In the U.S., I think you have 14 days to return or exchange without penalty.
    I think the 15 is much nicer, so I suggest you keep the computer and get a different school bag.

  • Is there ANY way possible to MANUALLY restore factory settings for an ipod classic, FROM the device ITSELF (as opposed to restoring from iTunes or forcing a reformat elsewhere)?

    I have 3 iPods:  1 Touch and 2 Classics.  The Touch and 1 of the Classics are both working fine; the other Classic is not showing up in iTunes, My Computer, or in Device Manager.  While I CAN do a simple reset, it accomplishes nothing, and I am UNABLE to get the faulty Classic into "disk mode".
    Based on what I've encountered thus far, I have a suspicion that my faulty Classic somehow thinks it's formatted for the Mac, as I DO see the serial # and I do NOT see "Windows Format" in the About screen on the ipod itself.  Is that even POSSIBLE?  I have never used a Mac, but that's what the documentation I've read on this Support Site have lead me to believe.
    The faulty Classic will charge ONLY in a wall charger; it clearly wants nothing to do with my laptop as it refuses to stand up and be recognized in iTunes or in My Computer....why??!!??    I DID try all of the other obvious troubleshooting items; I tried different USB ports, different cords, different laptops, and even different ipods.....BUT....all is well with everything else BUT for this pain-in-the-@$$ ipod.
    IDEALLY.....since my ipod refuses to make itself available for me to "restore factory settings" via iTunes, the way it SHOULD be handled....., I'm wondering if there are any hackers out here that know of a way to FORCE a MANUAL restoration of factory settings of the ipod, via super-secret "key strokes" on the ipod itself (and not via the iTunes software that is curently useless for this particular ipod)....?
    Thanks in advance to anyone who can help!  Without your assistance, my Classic ipod remains an expensive door stop and/or paper weight.  It's behavior at this point is nothing shy of rude and inconvenient!

    There is no way to restore/reformat the device without connecting it to a PC or Mac.
    Have you checked the iPod's dock connector for signs of bent/damaged/corroded pins that could prevent a full connection with your PC?  If there is any lodged debris, take a can of compressed air to it to blow it all out.
    B-rock

  • Can apple exchange my 16gb iphone for 32gb if i pay the difference?

    I had a 16gb iphone for Christmas, I was wondering if apple would let me exchange for the 32gb if i pay the difference its still in the original box with the cellophane still on

    Maybe if you start with Merry Christmas.
    Allan

  • TS1398 my ipod touch worked fine on my wifi home network. After not using my ipod for a month or so, I cannot access the internet. All other devices work fine. Thus, its not my home wifi....I tried resetting...forgetting....nothing works...still cannot ac

    hello - my ipod touch worked well until a couple of months of non-use. Now, I cannot access the internet thru my wifi. All my other devices have no such problem. I have tried resetting wifi, "forgetting network" turning wifi off and on....nothing works....can anyone help?

    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router.
    - Reset networks settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    Does the iPod see the network? Error message? Does the iPod connect to other networks?

  • Is it possible to get a new iPhone instead of an old iPhone 5 with paying the difference?

    I have an iPhone 5 that recently has a problem with the battery, but today it stopped working.
    I am living in Lubbock, TX, and there is no Apple store near by.
    I would like to now about the possibilities of fixing the phone or replacing it with paying the difference, and I would like to know if it is possible to send the phone to the store by mail instead of coming by myself.
    Best regards,
    Hussain S.
    <Email Edited By Host>

    See if your phone qualifies for a battery replacement here: https://www.apple.com/support/iphone5-battery/
    If so, follow the contact links and see what your options are for getting it repaired.
    You will get your existing phone repaired (on occasion it would be replaced, but with the exact same model).
    If you want a different iPhone, you will have to sell your current one and purchase a new one.
    ~Lyssa

  • HT2731 I lost my ipod for about six months now I cannot get the ipod store to come on screen on my pc or log into the itunes store. What should I do?

    I lost my ipod for about six months, now when I plugged it into my pc, the itunes store no longer shows up and i cannot connect to any app or itunes from the ipod.

    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  This requires action before the device is lost/stolen.  If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • Trade in 4th generation ipod for a ipod nano (AU$149)

    Can i trade in my 4th generation ipod for the new ipod nano?

    You can trade your older iPod to be recycled for a 10% discount towards the purchase of a new one at any local Apple store.
    B-rock

  • I have had my ipod for about 3 years and do not have the computer my music was saved on, now its only on my ipod. I got a new computer, is there any way to transfer my music from my ipod to my itunes?

    see question

    So what would happen if you lost your iPod or it was stolen?  Answer, all your music would be gone.
    The iPod is not a storage device.
    Do you have a backup of your media from your old computer?  If so, copy all your media from that backup to your new computer.
    Otherwise, try searching the forums for an answer to your question.  This EXACT same question is asked and answered many times every day.

  • An ipod for an ipod and a bluetooth for a bluetooth!

    I've had no luck getting my Motorola S9 bluetooth headphones to work. Has anyone had any luck?

    I have two S9-HDs... I've gotten both to work, but not without issues.
    There are some days, they work MUCH better than I would've expected. Example, once connected via bluetooth, my headphones will get "dropped" once I plug into my Alpine radio in the car. That's fine, the unexpected nice part was, as soon I as disconnect from the car, I can immediately hit play and hear out of the headphones again, without reconnecting.
    Then there are other days where it takes me 10-20 minutes trying to get the headphones to connect without "stuttering" or dropping my connection. Usually, I have to hit connect TWO or THREE times, even if it says "connected" on the first attempt. Because for whatever reason, the first attempt isn't actually connected. It is, as best temporary, so you do hear some music or it stutters (which is incredibly annoying).
    You might have to do that also... go to ipod and turn on bluetooth, wait a couple of seconds, then turn on the S9. Hopefully, you'll get something like "Motorola S9 unpaired," cause if you don't, then I don't know what to tell you.
    If you do get that, tap it, eventually it should ask for a passkey. For most bluetooth, it's just 0000 (four zeros). Then it'll try to connect.
    On a fresh pairing or re-pairing, you don't have to tap connect more than once (usually). It's only reconnecting after you've disconnected (and you will when your battery needs to be recharged).

  • If i trade my ipod for a ipad would i need to pay

    if i trade my ipod touch for i pad would i need to pay

    Of course you do. Apple doesn't do trade-ins. Sell your iPod and then buy the iPad.

  • Is it possible to exchange iPhone 5 for a different color once recieved?

    I've given myself second thoughts, and concluded that the white iPhone 5 would be for me. When I called apple to ask for a change in color of the iPhone on the order, they said it couldn't be done unless I'd have canceled it. They suggested that I should go to Verizon when I receive my iPhone and ask if it would be possible to exchange my black iPhone for a white one. So, is it possible?

    Doubtful. I personally think black looks much much better, but if you still want white I suppose you could sell it and buy a black one. Who knows, you might be able to exchange though, but I would be surprised.

  • Is it possible to have a 16GB phone upgraded to either 32GB or 64GB?

    Is it possible to have a 16GB phone upgraded to either 32GB or 64GB? without the necessity of purchasing a new phone?

    No.  The storage memory is not upgradeable.

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