Is it possible to purchase Adobe Premiere Elements 13 user guide
Is it possible to purchase Adobe Premiere Elements 13 user guide.
learnerinneed
Thanks for the follow up. With the cost of ink and paper these days, the Help PDF shines as a PDF file saved to the computer hard drive for reference. In the later versions, the PDF has hundred plus pages.
I did purchase Photoshop Elements 6 and Premiere Elements 4 in the box packaging when they were released. I still have them installed on my computer even when I went on to later versions and other computer operating systems. I have not looked at what was in the box since the purchase. I looked tonight in the box to refresh my memory as to what User Manual might have been included.
What I found for Premiere Elements 4 in the way of a User Manual as a 23 page booklet titled
Adobe
Premiere
Elements 4
Getting Started Guide
Windows XP
Windows Vista
Is this the Premiere Elements Users Manual for PE4 to which you referred?
We would be glad for the opportunity to be of assistance in threads if you have questions about the program and need clarification on anything written here or elsewhere on the program's features and workflows. If you are used to working with Premiere Elements 4, then period of adjustment will set in...major change in features and workspaces with versions later than 10. Principles tend to remain the same, but it is very frustrating to be armed with principles when you cannot find a feature.
We are not Adobe here...rather user to user. And, this user wants you to succeed. Exploration and experimentation are major tools for success.
Best wishes
ATR
Similar Messages
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I had purchased Adobe Premiere Elements along with Adobe Photoshop Elements for my MacBook Air
I had purchased Adobe Premiere Elements along with Adobe Photoshop Elements for my MacBook Air OSX Mavericks. Due lack of space I had to reiinstall OSX and could not retirieve from Seagate Back-up drive software in workable condition. Options please?
yehudaleib
All you should have to do is to go to the Adobe web site http://www.adobe.com.
Sign in with your Adobe ID and Password.
Then go the web page's Search field and type in "My Orders".
Follow the "My Orders" link to your orders, find the order corresponding to the version in question.
There should be an opportunity there to download a new set of installation files.
Do you have your purchased serial number? If not, I am not sure if it will be included in the "My Orders"
area. But, it should be in the "My Products" which you can access from the Search field. Click on the
name of your product in "My Products", and the serial number should be revealed.
Please let us know the outcome.
Thank you.
ATR -
I purchased Adobe Premiere Elements 13. When I try to log on, I receive a message "Invalid serial #"
I purchased Adobe Premiere Elements 13. When I try to log on, I receive a message, "Invalid Serial #". Please help.
Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
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I made a mistake. Purchased Adobe Premiere Elements 13 but selected wrong OS. Now I got the Windows-version, but I have a Mac. How do I transfer my license to the Mac version?
here's how to swap: Order product | Platform, language swap
but i think your license is dual platform. download the mac version and see if your serial number will activate. if not, at least, you'll have the 30 day trial to use while waiting for your platform swap.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just purchased adobe premiere elements 12 and at the end of the installation it mentioned to go to apple . com and get quick time? I'm interested in doing time lapse video. Not sure as what to do... Any and All help would be Greatly Appreciated, Thanks, in advance.
EuGene
What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to the 12.1 Update? If not, please do so using an opened project's Help Menu/Update.
The latest version of QuickTime is a requirement for Premiere Elements. Among other things, without it you will not have QuickTime export presets when you get to the Publish+Share/Computer/QuickTime exports. So, please download and install latest version of QuickTime to computer with Premiere Elements 12/12.1. QuickTime like Premiere Elements requires that it be run with you as Administrator. Is your User Account one with Administrative Privileges?
Apple - QuickTime - Download
Some reading material if your interest is in Premiere Elements and Time Lapse video
http://www.atr935.blogspot.com/2013/07/pe-time-lapse-video-basics.html
ATR Premiere Elements Troubleshooting: PE: Numbered Stills in Time Lapse and Other Animations
Please update us on your progress when you get a chance. Any questions or need clarification, please do not
hesitate to ask.
ATR -
I have purchased Adobe premiere element 12. Why can't I burn a CD or DVD? Do I need an additional program?
See here:
Adobe Premiere Elements Help | Sharing to DVD or Blu-ray Disc -
I had installed Adobe Premiere Elements 13 on my laptop, which is slow. Is it possible to completely remove the program from my laptop, and reinstall it on another PC, using the SAME installation disc?
Tomquer
If all you have is the Premiere Elements 13 purchased activated serial number on one Windows computer, you can go ahead and do nothing else but install the program from the disc on the second Windows computer with the same purchased serial number.
That will leave you with the purchased activated serial number on two of your computers.
Adobe allows you the same purchased activated serial number on no more than 2 of your computers. So, nothing to do but to use one at a time.
Lots of scenarios beyond.
1. Deactivate Premiere Elements 13 from computer 1. Do not bother to uninstall. Deactivation is not the same as uninstall.
To deactivate, in an opened Premiere Elements 13 project, go to Help Menu/Sign Out. Close out of there.
Then do nothing, leave the program in the deactivated/installed state.
2. Deactivate and Uninstall Premiere Elements 13 from computer 1.
Any questions or need clarification, please let us know.
Thanks.
ATR -
There is nothing more to add to my query. Is adobe serious about globalizing all facets of their Photoshop software, Cloud and Revel?
ArthurHi Arthur,
I am going to bring this to the attention of the Elements team. Perhaps they can shed some light on the situation.
Glenyse -
Adobe Premiere Elements 11 Editor: how to get support when you purchase at Apple Store?
[Moving to Premiere Elements... JTS]
I purchased Adobe Premiere Elements 11 Editor software at Apple Store in May/11/2013.
I could use the product no more than 2 times because it started to have problems to open, since then I could not use anymore. In December, when I was trying to use the software again, I couldn't and started to call Apple and Adobe to try to solve my problems.
Apple Support advise me to uninstall my Operational System (@Mavericks) and to install back the older version @Mac_OS_X_Lion_10.7. I did that and Adobe didn't work again. IT downloaded to my computer, but it couldn't be opened. As you can see the print screens below.
After many tries going back and force to Adobe and Apple and now that the software is no longer available in Apple Store I am not sure why, I did not even had chance to try to reinstall and Apple said that they can't do anything. Also Adobe says that I can't get any help besides these forums because I have no Serial Number to provide (Apple never provided me this number).
Anyone had a similar situation like mine? I would appreciate to have some help on this.Hi ATR,
Thank you very much for your contact. This is the first person from both companies so far who tries to really help me.
As follows are your answers, I would appreciate if I could get some help with that matter.
SERIAL NUMBER FOR MY PRODUCT: The only document I have is the Invoice from Apple/iTunes Store (image below) for my Adobe Premiere Elements 11 Editor purchase, which I believe makes Apple responsible for my product as well. However, last time I talked to Apple, the advisor who spoke to me said that Apple could not do anything else, since the product was no longer available in their Store. Neversthless, Apple never provided me the serial number for the product, which I bought from Apple Store and downloaded directly to my computer. On the other side, all the times I called Adobe, the representatives could not attend me because I don't have the serial number to provide to it.
What is the present situation
a. Do you have Premiere Elements 11 Editor installation files saved to your computer?
Ans: It disappeared from Apple Store in my computer and from iTunes Store as well. However, the software was in my computer before as can be seen in the images below:
b. Is Premiere Elements 11 Editor currently installed on your computer?
Ans: It was installed in my computer when I bought it, and I did use it in 2 occasions. However, after I started to face the problem trying to open the software and use it, Apple advised me to change my Operational System from Mavericks to Mac OS X Lion 10.7 to be able to work with Adobe Premiere Elements 11, since it could be facing problems with Mavericks. After have installed Mac OS X Lion, I tried to install Adobe Premiere again, but now it is not even possible to do from the Apple Store.
c. If you went to http://www.adobe.com, signed in there with your Adobe ID and Password, and went to My Products, do you see your Adobe Premiere Elements 11 Editor listed there and does it include the serial number?
Ans: My Adobe ID doesn't show Adobe Premiere, so that's one more reason why I don't have the serial number for my product. The only document I have for it is the Apple Store invoice and through it I can't have other number besides the order # or invoice # from Apple.
d. Miscellaneous...Did you ever have QuickTime installed on your computer with the Adobe Premiere Elements 11 Editor?...Are your computer preferences and privileges OK?...What is your current computer operating system?
Ans: I used to have my Quick Time when I used Adobe Premiere in my computer. Since came back to Mac OS X Lion 10.7, many softwares were lost when the Operating System was changed.
I hope I have provided enough information, but please let me know if you have any questions.
Best,
AnnelenaPorto -
Adobe Premiere Elements 11 - install on new computer
I have previously purchased Adobe Premiere Elements 11 and have the serial number available. How do I install it on a new computer using the serial number?
jzd
The important question is "Is this Premiere Elements 11 Mac or Windows?" If Mac, did you purchase it as the Adobe Premiere Elements 11 Editor from the Mac App Store?
If it is Premiere Elements 11 Windows or Premiere Elements 11 Mac from Adobe, then you can download installation files at this late date from the following web site and then insert your purchased serial number during installation.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
If you do decide to go this route, make sure that you read Note: Very Important Instructions on that web site page, otherwise you will run into an Access Denied message.
ATR -
Adobe Premiere Elements 11 in the 'minimize' state "tracks" when moved across screen...
I have finally found time to work on and to learn how to use my recently purchased Adobe Premiere Elements 11 (APE11) and Adobe Photoshop Elements 11, using Adobe’s respective ‘Classroom In A Book’ training aid I recently purchased. To my disappointment when I open Adobe Premiere Elements 11 in the 'minimize' state it “tracks” when I try to move it across the screen, (see images), making it impossible and unacceptable to use. It only happens with APE11 and not with Photoshop, Premiere Organizer, MS Office Suite Programs (Word, Excel, PowerPoint, Outlook, Etc.), or any other programs on my computer. Also, the “tracking” doesn’t happen to a video within the APE11 video working space. I have installed this instance of APE11 twice to no avail using the Adobe defaults. See the added images for the current configuration of my PC and the APE11 version I have. I noticed in APE11’s Properties that I don’t have Compatibility checked-off because I never have had a previous version (see image). I do the Microsoft & Windows 7 updates regularly. This PC was purchased and configured to work on photo and video editing & manipulation, along with my everyday use. [Purchased on 2/22/13 from a reputable company Computer Links, Burlington, NC 27215, 336-226-4738 Invoice# 148599, (Technician: Matt). I am not a computer science person, which is why I relied on Matt to configure my PC. As this appears to be an AEP11 issue I am relying on you to resolve the issue verse Matt. Your support with this is much appreciated.
I had one person kindly suggest "Could you try to update your graphic card drivers, if they are not current"? If I knew how to & where located on PC I would consider it, however I would think it would be current as it was new when PC was purchase 2/22/13 and if it was out-of-date why wouldn't the other programs on the PC also 'track', such as Adobe Photoshop Elements, MS Ofiice Suite programs, etc.? (PS: I thought I posted this in the Adobe Premiere Elements area 5/19/13, apparently I posted it in the "Downloading, Installing, Setting Up" discussions area instead, & didn't see a way to move it?? I started in APE11 Area.)ATR and Reese,
It appears Matt solved my issue earlier today and I have been testing it without a failure.
Matt determined it was the Personailization "Themes" I was using. I had the Theme "Windows Classic" selected from the "Basic and High Contrast Themes..." group, and when he changed it to one of the "Aero Themes" the Adobe Premiere Elements "TRACKING" problem went away. He and I are not sure why it works by changing the theme, but it appears to. Using the Aero Theme continues toi allow me to use my own photos for "Desktop Background" and "Screen Saver".
The path to it is via the PC display by right clicking your mouse, select "Personalize", select one of the "Aero Themes" and go from there according to personal taste. See image below:
Note: Something for Adobe to consider going forward, if the above remains a solution. Matt says as I am using Windows 7 I have a selection between Themes, either "Windows Classic" from the "Basic and High Contrast Themes..." group or one of the "Aero Themes" (which resolved my Tracking problem), however Windows 8 did away with the "Aero Themes" and there isn't a choice then what? He isn't sure if there will be a tracking problem or not.
ATM any thoughts on why the above Themes setting would make a difference?
ATM thanks for all your help, along with Matt of Computer Links, Burlington, NC , 336-226-4738. I will update this posting as events occur, both good and bad.
Cheers and Regards,
Mike (Ghost1013)
<><><><><><><><><><><><>
Mike Higgins
>M&W Miniature Llamas
>>Gibsonville, NC 27249
>>>[email protected]
>>>>www.mwminillamas.com
>>>>><><><><><><><><><><><><> -
Adobe Premiere Elements 11 in the minimize state "tracks" when moved on screen...
Adobe Premiere Elements 11:
I have finally found time to work on and to learn how to use my recently purchased Adobe Premiere Elements 11 (APE11) and Adobe Photoshop Elements 11, using Adobe’s respective ‘Classroom In A Book’ training aid I recently purchased. To my disappointment when I open Adobe Premiere Elements 11 in the minimize state it “tracks” when I try to move it on the screen, (see images), making it impossible and unacceptable to use. It only happens with APE11 and not with Photoshop, Premiere Organizer, MS Office Suite Programs (Word, Excel, PowerPoint, Outlook, Etc.), or any other programs on my computer. Also, the “tracking” doesn’t happen to a video within the APE11 video working space. I have installed this instance of APE11 twice to no avail using the Adobe defaults. See the added images for the current configuration of my PC and the APE11 version I have. I noticed in APE11’s Properties that I don’t have Compatibility checked-off because I never have had a previous version (see image). I do the Microsoft & Windows 7 updates regularly. This PC was purchased and configured to work on photo and video editing & manipulation, along with my everyday use. [Purchased on 2/22/13 from a reputable company Computer Links, Burlington, NC 27215, 336-226-4738 Invoice# 148599, (Technician: Matt). I am not a computer science person, which is why I relied on Matt to configure my PC. As this appears to be an AEP11 issue I am relying on you to resolve the issue verse Matt. Your support with this is much appreciated.I wouldn't think the graphic card would be out of date as it was part of the 2/22/13 PC purchase, however I don't know how to verify it using Windows 7 to be sure if it is or isn't. If it was the graphic's card, wouldn't the other programs, such as Adobe Photoshop Elements 11, the MS Office Suite Programs, etc., on the PC also 'track'?.
Message was edited by: Ghost2013 -
Adobe Premiere Elements 12- Activating on two computers?
Hello, I have a personal laptop not used for work that runs windows 7. At work, I work on a Windows 8 tower. I am trying to figure out if there is going to be any issues if I purchase Adobe Premiere Elements 12 and install it on both machines. Somewhere it said that you can't run them at the same time? Is this true? Thanks in advance
jmkaden
I just now found the following Adobe document online and it is confirming what I have been telling you
End-user license agreements FAQ
Excerpt from above link
Can I use my software on two computers?
If you own, or are the primary user of, a single-user or volume license Adobe product that is installed on a computer at work, you can also install and use the software on one secondary computer of the same platform at home or on a portable computer. However, you may not run the software simultaneously on both the primary and secondary computers.
No more than one user can use a single-user license Adobe product.
Note: AVL customers have to buy two different licenses to use both operating systems, even if they have two different computers. They can only use the same license on another computer (not simultaneously) with the same platform at home.
For more information regarding Adobe's activation policy, including recent changes, see the Product Activation FAQ.
ATR -
No Manual for Adobe Premiere Elements 9?
Hi, First time posting. I just purchased Adobe Premiere Elements / Photoshop 9 this weekend for my Mac. My first (of probably many questons) is whether an electronic manual comes with it. I can't seem to find it either on the the DVDs or installed on my computer. Am I missing something?
Hi Valmundo,
can appreciate your frustration - I had the same trouble with Adobe.
Try this site:- prodesigntools.com They have a 95 page manual in pdf which should suit.
And if you are wondering where the adobe gamma they promised to include with the software has gone ?
If using W7 try this:-
go to Control Panel and
click on "screen resolution"
"Advanced Settings"
"colour management" (twice)
"Advanced"
"Calibrate display" and follow the instructions. It works OK with my LCD monitor.
Good photography, Jaunogre. -
Adobe Premiere Elements 12 Editor asks for another keyword approval
I have yesterday purchased Adobe Premiere Elements 12 from an USA based online retailer. The installation was done with the correct key provided by the retailer. Since I am living in Germany, I have installed the program in German language.
The product appears also with the correct key in my Adobe account. (see photo)
Unfortunately I am always reminded by a PopUp that appears when opening the Premiere Elements Editor, saying that I must register the program within 7 days otherwise it will stop functioning. It has already started the countdown and displays that I have now only six days more left.
The PopUp also displays my correct Adobe-ID and informs me that it will check the serial number now. Unfortunately it will not proceed further but asks me to provide an internet connection which is ridiculous since I am continuously connected to the internet. (see photo)
I don't know why the Adobe system cannot access their server or could that be related to the situation that the product was purchased in the USA?
Does anybody know a solution for my problem otherwise I will not be able to use my program within next week?actll
Have you gone to Computer/Manager/Event Viewer/Windows Logs/Applications and looked for error entries that appear to be associated with this problem?
Did you purchase Photoshop Elements 12 as well as Premiere Elements 12, and does Photoshop Elements 12 Full Editor open whereas Premiere Elements 12 will not open to its Expert or Quick workspaces?
You have probably tried it, but can you open to the Premiere Elements workspaces from the Elements Organizer workspace?
More later.
ATR
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