Is it possible to purchase creative cloud file storage without paying for apps?

I already have CS6 and I am not currently interested in purchasing app or paying monthly for the use of said apps. I would just like to pay a little for a little extra storage.

Welcome to the forum.
Klay wrote:
I already have CS6 and I am not currently interested in purchasing app or paying monthly for the use of said apps. I would just like to pay a little for a little extra storage.
Just curious but why would you want to pay Adobe for storage? It's bad enough now days that people have to rent their software for CC.
Have you considered things such as: Box - Dropbox - Google Drive - SkyDrive - etc., (to name a few). Many of which have better features than Adobe's offering and come with less the trouble to deal with relative to many threads found on the forum concerning issues.

Similar Messages

Is it possible to purchase creative cloud and try it for only one (1) month? My free trial expired without using it.

Is it possible to purchase creative cloud and try it for only one (1) month? My free trial expired without using it.

The price is higher, I think $70. But you can purchase without the annual commitment.

Is is possible to use creative cloud as a shared volume for collaboration between incopy & indesign?

I'm a designer student and as a designer, I constantly have to make decks for presentations. I typically work in a group of six and because I'm confident with graphic design, I tend to be the leader of these tasks. I've found the best workflow for slide creation is Indesign. Unfortunatly, I'm just an awful writer— so when I heard about Incopy's collabrative features(saw the post from indesign's facebook page) I saw oppertunity and got very excited. My teamates and I typically all have subscriptions to adobe cc because of this, I was wondering (since I havent used it at all) if the storage given out from adobe cc was able to be that shared volume that is required for the live link between incopy stories and indesign layouts.
Therefore,
Is is possible to use creative cloud as a shared volume for collaboration between Incopy & Indesign?
If this needs any further clarification I'll gladly write a more detailed question — lastly, if this is not possible might you suggest an alternative? Please assume that we go to school together but we work offsite also.

You will not be able to use the Files page at https://creative.adobe.com/files for collaboration in this way. But you can share individual files in this way.
When folder sharing is available this will be possible.

What is Adobe's policy regarding ownership of files uploaded to my Creative Cloud file storage?

If I place files in my Creative Cloud file storage, does Adobe have a policy regarding employee access to these files or whether Adobe claims any rights to use my files?

Thanks Kevin.
I will add that if someone uses the Report abuse link on a file you share it will be accessed per the Terms of Use.
The only other time a file would be accessed is with explicit permission from the customer for a bug investigation. In that case we would investigate the bug but not use the file for any other purpose.

Adobe Creative Cloud file storage

Can I edit an Illustrator file that I have saved in Creative Cloud Files without first having to download it to my mac and then re-upload it once I'm finished editing it?

You cannot access file directly that are stored in the Creative Cloud file storage.
You can use file syncing and store the file in your Creative Cloud Files folder. That way your changes are synced up to the Creative Cloud file storage. If you do not have access to the file sycning yet you can sign up from the Early Access page at https://creative.adobe.com/earlyaccess.

If I buy Creative Cloud do I still pay for each program. Adobe Acro asking for payment.

If I buy Creative Cloud do I still pay for each program. Adobe Acrobat keeps asking for payment.

There is now a Creative Cloud forum which is probably a better place to get an answer:
http://forums.adobe.com/community/creative_cloud

Where do I find priceinformation regarding increasing creative cloud file storage from 100GB to 200GB per user?

Hi,
just wondering where to find pricing for increasing storage for creative cloud files from 100GB to 200GB and is it possible?
I have looked through adobes sites and cant find any information regarding this.
Thx in advance

As of now storage purchase plan is not there, I shall update you after consulting with the concerned department.
Regards
Rajshree

Creative cloud files sync without copying

Dear Creative Clouders, Is it possible to sync files from other folders (without copying to Creative Cloud Files folder). I tried to use symbolic links on Mac, but it does not seem to work.

Hi,
All files must be within the Creative Cloud folder for them to sync correctly.
Thanks
Warner

Purchased Creative Cloud complete on Black Friday for $40/mo, I've been charged twice and can't find out how to license my trial. PLEASE HELP!

I signed up and purchased a discount plan of Creative Cloud Complete for $40/mo for the first year on Black Friday (11/28/14). I downloaded the Creative Cloud desktop app as well as Lightroom and Photoshop a few days later when my new computer came in. They have both reached the trial limit (I'm not even sure why it put me as a trial when I had already purchased Creative Cloud Complete). Since then I have downloaded and installed AE and PR and they have about 15 days left on the trial. My account has now been charged $40 twice. The first time was on 11/28/14 when I signed up, and the second time was on 12/29/14. Both were for the amount of $39.99. When I log into my Adobe Creative Cloud account online, it's asking me if I'm "ready to buy?". Why does it say this if I have already purchased a plan? How do I get the information to license all of the software? Nowhere in my account settings can I find a way to license all of the Creative Cloud programs I have installed. Please help! I have tons of projects I need to be working on and cannot afford any delays!
PC - Dell XPS 8700
Windows 8.1
Thanks!
Wesley Bower
[email protected]

Sign in, activation, or connection errors | CS5.5 and later
For your payment issues you will have to contact ales support.
Mylenium

Bug: Keywords wiped out in Creative Cloud File Storage

Hello,
I think I may have uncovered a bug in the Creative Cloud Drive.
I uploaded over 250 photos with keywords to my CC account however upon upload, CC appears to have deleted all the keywords
from the meta data.
Could anyone verify whether this is a CC prfoblem?
Could anyone suggest a fix, or some way to get those keywords back as it would take a very long time to re-add those keywords?
Thanks
Chaten

I have emailed you about resolving this issue.

Creative Cloud - BUG Changing Installation Directory for Apps

I searched and could only find this similar post here
http://forums.adobe.com/message/5498967#5498967
Which stated the issue I am experiencing. In the preferences of the creative cloud desktop program I changed the installation directory to D drive because I have my main hard drive partitioned and the programs would take up too much space on C. Regardless of the change in preferences the applications were still installing to my C drive. I tried restarting and reinstalling and nothing seemed to work.
Finally I decided to reallocate my D partition back to C, I have yet to complete this because I am waiting for all the data on D to be transferred to an external drive so I can recombine it to C without losing data ( I don't know if this is necessary, I haven't recombined partitions in the operating system before, but just to be safe)
ANYWAY
As I am waiting for the transfer (Over 120gbs takes a while) I changed the installation directory in the Creative Cloud preferences back to C and went ahead and installed the program I was trying to prior to all this. Guess What? It installed to my D drive!!!
This isn't a serious bug for me, just incredibly annoying and causing a lot of extra work on my part just to install the program I wanted. However for someone who requires a different directory to install to and cannot rearrange their computer to accommodate this bug I could see it being more serious. Has anyone else had this issue and did you find a solution? Thanks.
P.S. Adobe you rock, I hope your other CC programs don't feel rushed for release like your installer does

ADOBE WILL TRY TO DELETE YOUR LEGACY APPS!!!! Do NOT let them! They could put you out of business! Here is a tech support transcript, see for yourselves:
Vipin: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
ADOBE CUSTOMER: I need to know that NONE of my legacy adobe apps will be affected. CS5 suite and CS6 products will NOT be affected is that right??????????????
info: Your chat transcript will be sent to dixxx.net at the end of your chat.
Vipin: It will be affected.
ADOBE CUSTOMER: WHOA! you are saying that my CS% and CS 6 apps will be hurt and not run correctly is that right?
Vipin: We need to remove all the Adobe apps installed on your computer.
Vipin: Is that okay.
Vipin: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
ADOBE CUSTOMER: There is no way I give permission to delete CS5 creative suite, CS6 video production suite or hurt them in any way what so ever. I have THOUSANDS of dollars of plugins and other workfow products that depend on them. Sorry but my only recourse is to
ADOBE CUSTOMER: see if you have ANY loyalty to an OVER 30 years adobe customer (me) when you demand payout for the remaining 5 months of the subscription. I'm betting you will just send the bill to collections for non payment. If so, you WILL be sued for non service and non delivery of product. And yes, I am ready to spend over xxxx on a suit vs adobe because of how you have treated me. The point is I know that I am not alone, and that's sad.
Then after TECH NO SUPPORT, CSRs try to 'handle' me:
If you do decide to cancel, we can refund your subscription.
If you stay with the service, we can provide 2 free months as an apology for the technical difficulties. We cannot provide a free year.
Please let me know which you would like to do.
Thanks,
Britt
Like · Reply · 35 mins
ADOBE CUSTOMER:You want me to stay with a service that provides no product? And has not provided me with a usable product since October of 2014? And now the word is out that you are raising subscription prices after the first year? Who do you think you are? You HURT peoples ability to earn a living! You cost us hours and days and months trying trying to fix your problems so we can move forward with your products? Who in the hell do you think you are? Tell you what, dont cancel a thing. A media blitz and maybe a subpoena to San Jose is the right move to protect peoples rights. Your company needs to learn a lesson in how to treat legacy customers. It seems no one has taught you that "if you take care of the customer, they will take care of adobe." Britt, care to guess how many dollars I have given adobe in almost 30 years?
Adobe Creative Cloud Hi ADOBE CUSTOMER:
We value all our customers and would love to help resolve your issue. Would you like to arrange a callback with tech support? I can make sure the technician is a senior staff member that can offer more troubleshooting solutions. Let me know if you would like to schedule this, and what a suitable time would be.
Thanks,
Britt
Like · Reply · 19 mins
Adobe Creative Cloud Regarding Creative Cloud prices, it is noted on the purchasing page that some subscriptions offer "promotional rates for the first year only." Our full subscription terms can be viewed here: https://www.adobe.com/misc/subscription_terms.html
-Britt
Like · Reply · 18 mins
ADOBE CUSTOMER: You see, that is EXACTLY how you should take care of a customer. Tell them they are wrong and have it NOT RELATED to a simple request to FIX a company software PROBLEM. Tell your customers that after FOUR months of unusability of your product, DAYS of the customer trying to fix the company problem, that your solution is give them TWO months FREE then JACK the price up for them! You MUST have thousands of people in LINE to YOU to get this celebrated DEAL!
Like · Reply · 6 mins
ADOBE CUSTOMER: I have a hunch some adobe board members are going to have fun with your conversation and offer, Britt. I would hush up now before you have to look for a different job because I know you mean well BUT you have no experience or skills solving a client's issues and in fact, you are hurting adobe's future earnings.
Like · Reply · 2 mins
Adobe Creative Cloud I apologize for the frustration regarding Adobe's pricing policy, Kee. Please let me know if you would like additional help troubleshooting the problem. We would love to locate the cause of the download issue and get this resolved for you.
Thanks,
Britt
Like · Reply · 7 mins
ADOBE CUSTOMER: The Russian cracked version of PS 2014 will have to do on another clients machine until you have a total new WORKING release. I'm tired of being your company's test pig, doing the boiler plate cleaner routines, and having the same failures. It's one thing to have broken software, but NOT acceptable to treat customers the way I have been treated, and then, be greedy on a remediation offer from you.
You say,"We value all our customers." Again, clearly NO ONE from the BOD has taught you that if you take care of the customer, then the customer will take care of adobe.
You guys and gals have essentially asked for a fight, and a fight you shall have. good night.

Re: Creative Cloud - BUG Changing Installation Directory for Apps

Where would one be able to find the manual installer? In CC itself or is there another place I should be looking?

Branching this to a new discussion.
Tina21 please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to uninstall the Adobe Creative Cloud applications.

Creative cloud files and dreamweaver

can i use creative cloud files (cloud storage) to store and access dreamweaver files for 2 computers? Can I access and edit files from computer 1 and then the next day access and edit files from computer 2 and have creative cloud syncronize both computers to the cloud storage?

You cannot access the files stored in the Creative Cloud directly.
What you can use is file syncing. This way any changes you make to files in the Creative Cloud Files folder on your computer are synced up to the Creative Cloud file storage, and then synced back down to the other computer that is also running file syncing.
To use file syncing sign up at the Early Access page here https://creative.adobe.com/earlyaccess.

How can I view my Creative Cloud Files on my iOS device?

Hi All, I recently turned on file sync in my Creative Cloud app, and like the WEB UI overall. I'm considering permanently switching to CC from Dropbox. The one thing I can't seem to find is a CC iOS application. Are we seriously expected to browse our files via mobile device on a browser? There is no app?
Excerpt from Adobe Site:
"Your Adobe Creative Cloud account comes with online storage so that your files are available to you anywhere and on any device or computer. You can preview many creative file types directly in a web browser on your computer, tablet, or smartphone. These file types include: PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Ideas, and others."
Edit: I just tried using the file explorer via Safari and Chrome on my iPhone 5s and the scrolling is completely broken, I can only see the first few folders, and am unable to scroll down for the rest.

1. I'll make sure to do that
2. The Touch Apps do not help me with the functionality I am looking for.
3. I contacted Adobe Support and received no help, transcript below:
General Info
Chat start time
Jun 9, 2014 1:25:10 PM EST
Chat end time
Jun 9, 2014 2:01:47 PM EST
Duration (actual chatting time)
00:36:37
Operator
Nalini
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Nalini'
Bart: hello?
Nalini: Hello! Welcome to Adobe Customer Service.
Nalini: how can i help you
Bart: Hi, I am trying to access my Creative Cloud files as outlined in http://helpx.adobe.com/creative-cloud/help/sync-files.html via my Apple iPhone but the feature is broken.
Bart: I cannot scroll through my files
Bart: Is there, or will there be a mobile application in order to access these files correctly?
Nalini: okkk
Nalini: give a min
Nalini: which application are you trying to access through your mobile
Bart: Creative Cloud Files
Nalini: hi you wont be able to use this feature on your i phone
Nalini: 'for this you have to use a desktop or laptop
Bart: But you website clearly states that this is available on any mobile device:
Bart: http://helpx.adobe.com/creative-cloud/help/sync-files.html
Nalini: ok let me double check this
Nalini: what is the extension of the file you are trying to view
Bart: I'm not trying to view any files in particular, I am just trying to browse through the files via my device and I cannot even scroll down.
Bart: Navigating through this site via mobile device seems to be broken, I have tried both Safari and Chrome on my iPhone.
Nalini: ok ,,,.
Nalini: do you see a scrol bar or you dont even see a scroll bar
Bart: I can see a scroll bar but the site will only allow me to scroll down 3 or 4 folders, the rest of the folders are cut off and not accessible.
Nalini: ok ...
Nalini: could you please try to scroll with two fingers as it s not the problem with the abobe product
Bart: I have tried with two fingers, it's still not functioning. It a problem with the way the web page was designed to function on a mobile device.
Nalini: its not the problem with adobe product
Bart: Is this the extent of your support?
Nalini: this is not in our support boundry
Bart: So you are telling me that you can access Creative Cloud Files with 5+ folders via iPhone 5s and you are able to scroll and view all folders?
Nalini: adobe product are html 5 supported product
Nalini: so this is not an isue from our end
Nalini: you can once seek help from apple store
Bart: But you have not actually tested it? So you don't know if there is a bug correct?
Nalini: yes but all the adobe product are as i said html 5 suppoted
Nalini: so it will not give you an error in scrolling
Bart: But you have not tested it, so you don't know if there is a bug right?
Bart: There could be a bug in the html but you don't know that do you?
Nalini: taht can be
Nalini: that*
Bart: Ok, well this is the issue I'm reporting
Nalini: okkk..
Nalini: will report this to my managment
Nalini: is there any thing else i may help you with
Bart: I guess not
Nalini: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!

Purchasing Creative Cloud in a country where it is not available

I live in Bangladesh, a country where Adobe Creative Cloud is not available for purchase. Many people here who need it use the crack version. However, I would like to be able to use the version Adobe is offering on its site. Would it be possible for me to get a friend who lives in a country where Creative Cloud is available for purchase, purchase Creative Cloud for me using an email address I use so that I can get to use it instead of my friend? Will it work that way or will Adobe detect that someone from a country Creative Cloud is not available in using their product and thus restrict my usage? If they do restrict my usage as a result of this workaround, then what is the solution for me? How can I purchase Creative Cloud from Adobe site? Please help.

Okay, found another link about resellers:
http://adobedealreg.force.com/PartnerSearch?lang=en#
And it says that there are no resellers in my country.
What solution is available for me now? Please read the original post and let me know whether the idea I presented there is feasible.

Is it possible to purchase creative cloud file storage without paying for apps?

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