Is it true that apple will fix your products once for free ?

Is it true that apple will fix your products once for free ?
my iphone just turned off last night and wont turn back on...

Is it true that apple will fix your products once for free ?
No.
my iphone just turned off last night and wont turn back on...
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. If still under warranty, take it in to Apple for a potnetial warranty replacement. If not, you may be able to get an out-of-warranty replacement for $149.

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Is true that apple will replace I pad 3 to new iPad for the customers?

Is true that apple will replace I pad 3 to new iPad for the customers?

When the iPad 4 was released, Apple said that persons who had purchased an iPad 3 in the prior 30 days could exchange it for an iPad 4. This replacement period is over.
 Cheers, Tom

Is It True That Apple Will Not Fix This Flickering Issue?

Very disappointing to read so many postings that Apple techs are saying this problem will not be fixed, thus ruining what had been a great experience for so many. If this is true, this issue warrants public notification.

The AppleTV update was not mandatory. It is not applied automatically, and will continue to function without an update. Others have reported successfully exchanging updated AppleTVs for models with earlier versions of the OS when there was a problem with the update.
Anybody whose equipment does not match Apple's specifications (e.g. those with TVs that do not have built-in HDMI ports, or that cannot accept a 720p signal) should be very wary of installing any updates. As these are not supported displays, Apple is unlikely to test updates on them, and it is possible that an update will cause loss of function. It would be wise to wait to hear from others with similar TVs before you decide whether to apply an update. This also means that if you own an unsupported TV, it is possible that you will not be able to get access to future updates that include features that you would like to have.
Frankly, if you have an unsupported TV and are dead-set against replacing it, you probably should consider returning or selling your AppleTV and buy a product, such as the Roku box, that supports your type of TV.
Message was edited by: tgibbs

Is it true that Apple will not replace an LCD under warranty?

I have an iPhone 4s, that I bought around a month ago. It is under warranty. I have been having issues with the phone since the day I received it in the mail. One being that I get dial tones and/or other static-y noises at the beginning of all outgoing and incoming calls, usually for about 2-3 seconds. The phone also randomly dies, even if it has 15, 20 sometimes even 30 percent battery left. The biggest issue I've ran into is the front screen of the phone popping off. Not completely, but enough to notice. The way I can tell when it happens is because the home button will feel weird, like majorly indented and then light can be seen coming out through the side of the phone. The problem is that each time this happens the screen would get little crack-looking disturbances or just discolored all over, and then tonight it popped out AGAIN while I was talking to my mom and then screen went black and the phone just started making a weird bonging sound over and over. For lack of a better term, I'm ******.
The phone itself is perfect. No scratches, no dents, nothing. It's always been in a case.
My husband is adamant that I'm wasting my time because Apple will not replace an LCD screen, but obviously the phone has had issues since I received it and it's not anything that I did! I spoke to a very nice representative who made an appointment at the Apple Store to have it checked out. Has anyone had any luck with getting something like this taken care of under warranty? Thanks!

The AppleTV update was not mandatory. It is not applied automatically, and will continue to function without an update. Others have reported successfully exchanging updated AppleTVs for models with earlier versions of the OS when there was a problem with the update.
Anybody whose equipment does not match Apple's specifications (e.g. those with TVs that do not have built-in HDMI ports, or that cannot accept a 720p signal) should be very wary of installing any updates. As these are not supported displays, Apple is unlikely to test updates on them, and it is possible that an update will cause loss of function. It would be wise to wait to hear from others with similar TVs before you decide whether to apply an update. This also means that if you own an unsupported TV, it is possible that you will not be able to get access to future updates that include features that you would like to have.
Frankly, if you have an unsupported TV and are dead-set against replacing it, you probably should consider returning or selling your AppleTV and buy a product, such as the Roku box, that supports your type of TV.
Message was edited by: tgibbs

Is it true that apple will trade you a 6th gen iPod for your 1st gen?

IS apple trading you a new iPod 6th gen for your 1st gen iPod nano?

Only if it qualifies for the: iPod nano (1st generation) Replacement Program.

IMessage broken on ipad tethered via Bluetooth since iOS 6 update, and wasn't fixed with yesterday's update 6.0.1. Is this a known issue that apple will fix for us!?

Anyone still having issue with this?
Is apple even aware of the problem?

Hi,
Apple should be aware, see the post below, and feel free to report the bug using the URLs in the post, the more people report this the sooner I hope apple attend to it and get it fixed.
https://discussions.apple.com/message/20178476#20178476

Apple, please fix your connectivity problem for the iPad Air 2! Your OS 8.2 did nothing to fix this!! Very frustrating to not be able to connect to wifi some days!

can someone from apple please address the wifi connectivity problems with the iPad Air 2??

thank you for responding. My specific wifi issue is that my connection will disconnect then reconnect in a matter of minutes of each other. After an hour of this back and forth dance of connections it finally stays disconnected. I can go two weeks without this issue then it will start up again for a day or 2. I have done all the basic troubleshooting.. Including checking and restarting my modem and router. Our iPad mini does not have these issues. None of our laptops/iPhones or xbox have connectivity issues. I have found many other iPad Air 2 users complaining of the same iconnection problems on various blogs. One blog had even discussed the ios update and how they were surprised it did not include a bug fix for this connectivity problem.

I bought bought my Macbook pro after 7th of June, and the store told me that i will get the Lion OSX for free, but from the app store, it is asking me to buy?

I bought my Macbook pro after 7th of June, and the apple store employee that sold it to me told me that i would get the OSX lion as a free update, however, whenever i try to update, it is asking me to buy! Anyone knows how to solve this problem?

Check out this link:
http://www.apple.com/macosx/uptodate/
Cheers

Is That True that 19th or 20th week production is seem free of problem?

Having read in this forum and other resources.. put on conclusion that it seem macbook in 19th and 20th weeks production for macbook white 2.0 Ghz have less trouble (heat, mooing, whining, etc). specially after i read some post that show that average temperature for this serial no. (19 and 20 weeks production) on this macbook 2.0 Ghz white have less cooler than other weeks production. any comment?

I have a BlackBook with a 20 week production code and it is an excellent machine. No heat, mooing, whining, etc., to report. I even took it in to an authorized Apple Repair service to have the temperature checked with various temp readers, (soft and hardware readers) and they thought I was nuts. At most, when under heavy use/duress, the machine pumps out a mild 62degrees of heat. I rarely hear the fan go on and if it does it is only for a moment or two. Plus, I have it loaded up with ram (2GIG) and the largest hard drive I could get (120Gig) so it has to do a lot of work.
My machine was also produced in China (4H) during the 988 production week (whatever that means!).
Hey, I'm a very happy camper. I use my MacBook all day long and rarely turn it off until I go home for the night when I switch to an Intel iMac. I carry the BlackBook in a custom made lightweight black canvas slim backpack with black flannel sleeve, use a mini-usb-mouse, connect to WiFi w/o, problems and use it for a great many chores from 'Net stuff to editing movies with Final Cut Express.
Tim...
20" Intel iMac 2GRam/500G-HD, 13" BlackBook 2GRam/120G-HD, Black Vid iPod 60Gig Mac OS X (10.4.6)

Will apple be able to fix my iPod button for free

My button has gotten flat and hard to click will I be able to get it fix for free

Not true, you do not have to buy a new one. Apple will replace your broken iPod for
$99 (8gb)-$149 (32gb)-$199($64 gb). Or you can use this workaround for a broken home button with iOS 5. Use Assistive Touch (Settings > General > Accessibility > Assistive Touch) which will put a button on your screen which will allow you to simulate the home button.

Is it true that if you charge your phone on a charger that isn't from apple it will mess up your battery??

Is it true that if you charge your phone on a charger that isn't from apple it will mess up your battery?? I just bought a charger from Hong Kong and I want to make sure my battery is safe

You should only use Apple Approved Chargers.

My ipad 3 gets hot when i use it. i've read an article in wikipedia that apple will replace ipad3 to ipad 4. is it true? im from laoag city, ilocos norte, philippines.

my ipad 3 gets hot when i use it. i've read an article in wikipedia that apple will replace ipad3 to ipad 4. is it true? im from laoag city, ilocos norte, philippines.

Hello:
my ipad 3 gets hot when i use it.
Contact Applcare with a warranty issue.
Barry

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I had the same experience with a new iPhone 5 that I bought last week. Did not have a chance to measure battery life before the 6.0.2 upgrade installed but I set up my phone exactly like my 4S and immediately started running out of power after short periods. Went to Xmas get together with fully charged 5 and 4S. Heading home the iPhone 5 shut down for low battery and the 4S had 65% power. Both phones had two half phone calls on then and no data usage.
That night I fully charged the iPhone 5 and, without lighting it up, put it on my night table. Next morning I picked it up and looked at battery indicator and I had 42% charge with NO activity!
Tried it again next night and wound up with 37% charge. (Slept longer).
Today I called the carrier and reactivated the 4S. Took the 5 to Apple Store and they kindly gave me choice of new replacement phone or refund. I took the refund. Uniquely, the Apple Store said it was Verizon CDMA phones that were coming back.
The are other strings on this with temporary solutions, but from my experience with 7 firmware changes on an HTC 4G phone the problem will continue because the solution will be hardware caused. We are in the days where RTM means Rush to Market - not Release To Manufacturing.
I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
Discouraged....

HT4061 I had read that Apple will replace a cracked screen on an iPad the first time for free. Does anyone know if this is true?

I have read that Apple will replace a cracked screen on an iPad the first time it is damaged for free. Does anyone know if this is true?

apple's official policy is: cracked screens = accidental damage
With iPad 1 and 2, accidental damage is not covered by any apple care and a replacement iPad starts at $249 and goes up depending on the model.
iPad3's were eligible for Apple Care + which offers two instances of accidental damage repair for $49 each time
The 'apple store replaced my cracked ipad for free' is largely an urban legend. It's possibly happened, but those that have been on the receiving end were people that happened to get a store manager that defied Apple's official policy. Not to say it hasn't potentially happened, but it's an exception not the rule. And if you happen to be lucky enough to experience it, that's just what it is, luck. Not something to be counted on or expected.

I cracked my iPod touch screen and I want to know if Apple will fix the screen or just swap my ipod for a different one?

I cracked my iPod screen today, and I want to get it fixed, but I don't know if the Apple store will do it for free. I've only had it for 6 months and I'm worried that it's going to cost me more money to fix it then if I got a new iPod. It's an iPod touch 4th generation 16GB. If anyone knows the approximate price to fix it, i'd appreciate it!

Apple will exchange your iPod for a refurbished one for $99. They do not fix yours.
Apple - iPod Repair price

Is it true that apple will fix your products once for free ?

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