Is iTunes 11 incompatible with Mac OS X 10.6.8?

I've had iTunes 11 on my iMac for about 2 days and have had to use force quit or meat ax shutdown and reboot several times since. I usually do a repair permissions after such a debacle. Everything works fine for a few minutes or hours and then ........ Last night I plugged in my iPhone 4S which is set to automatically open iTunes. This morning I found the iPhone fully charged but iTunes had never opened. When I tried opening iTunes, I got a spinning wheel of color and an unresponsive iTunes. Sent myriad crash reports to Apple.
Anyone know what is going on?
It is ironic that there is a thread about people concerned about the delayed release of iTunes 11 with comments about whether people preferred a buggy and timely release or a later, presumable bug-free, release? It does not appear to me that iTunes 11 was adequately debugged ... or there is something that is not a bug in it, such as a fundamental incompatibility with OS X.

That's a Windows only application AFAIK.

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ITunes is incompatible with Acer PCs, can I get a refund on my iPhone 4S and buy a Galaxy instead?

Ten days ago I signed a contract with Sprint for the 4S iPhone and Apple Care Plus through Radioshack. I also bought a $25 gift card to spend on iTunes Match.
When I got home to use it, and iTunes, I found that iTunes crashes within seconds of opening. Every time, guaranteed. I went through the usual steps recommended on these forums of checking for updates, turning off firewalls, restarting Windows, checking for viruses, uninstalling and reinstalling, running as administrator, pressing shift when opening, etc. No luck.
I went to the Apple store, and to my surprise, they claim iTunes is a whole seperate brand from Apple computers they know nothing about (I guess like how Ford and Lincoln are two seperate companies). Despite my expensive warranty, and the 4S not being remotely as usuable without iTunes (yes, I can still use it as a phone, and listen to Pandora, but I was really hoping to have MY collection of music and photos on it), theres nothing the Apple store would do. They recommended online support, but that breaks down to two options, these forums, and a paid (per minute?) "ExpressLane". According to Radioshack, that Express Lane is free with the Apple Care+ however, I'm afraid, if Apple Inc. considers iTunes a seperate company and service than the 4S, I will be charged a ton of money because technically my issue is with iTunes not the 4S hardware.
Nevertheless, at least at any cost someone on ExpressLane might be able to fix iTunes. But before I tried, I discovered that the problem is literally unfixable.
I discovered this thread: https://discussions.apple.com/thread/3224128
Like a dozen people, all with the same Acer Aspire, and assuming by their claims of 1.0Ghz dual core AMD, the exact same netbook model I have. The same problem. (Only they have been able to use the rest of iTunes, just not some feature.) They claim theyve been able to get iTunes running by turning off something called Genius. But I can't seem to do anything fast enough from the time I click the iTunes icon on the desktop to the time it crashes.
If iTunes, one of the biggest features of iPhones, is incompatible with Acer PCs, and my only option is to buy a whole new computer, don't I deserve a refund?
Who would I take it up with? The Apple store was kinda rude. Should I complain to Sprint stores, or to Radioshack? Or Express Lane? Who is responsible for a refund? How does Apple get away with not addressing an issue that affects one of the most popular lower price brands of computers? I don't suppose Acers are all that rare considering their price, they seem to be the PC of choice at Targets, Sears, Kmart, Walmart, etc.

If you want to return your iPhone, you must do so through whoever you purchased the iPhone from. If that was someone other than an Apple Store, either online or physical, then that dealer's return policies will apply; Apple will have nothing to say about it. You may have to talk to Sprint in regards to your contract with them. I believe you have 30 days to return your phone and cancel your contract, but I'm not certain about Sprint.
iTunes works fine under Windows on many, many systems, including Acer. Perhaps if you'll post details here, someone can help you sort things out. The thread you refer discusses an earlier version of iTunes and probably no longer applies even if that were the problem on your system, though I cannot say with certainty. Note that if you are running Windows 7 Starter on your netbook, that version is reported to have problems with a lot of software, not just iTunes. Many people have installed and run iTunes quite successfully, though.
they claim iTunes is a whole seperate brand from Apple computers they know nothing about
I don't know who you talked to, but either there was a misunderstanding - the statement would apply perhaps to the iTunes Store, but not to iTunes as a program - or that person was an idiot. iTunes, the program, is most definitely an Apple product and should be supported fully by the Apple Store technical staff.
Regards.

Is iTunes 12 incompatible with the iPod Classic (2007) and may cause it to crash?

When I upgraded to iTunes 12 and synced my library with it, I noticed that my iPod Classic (160 GByte model, bought in 2007 when it was new, with firmware version 1.1.2 installed) became very unstable. The first sign of trouble was that it would no longer show any album art whatsoever. Then merely navigating through playlists would cause it to reboot. Finally, the iPod got stuck in a reboot cycle from which it did not recover on its own accord (reboot ... read from disk ... followed about a minute later by a crash and reboot).
I managed to run the built-in diagnostics on the device, and the usual suspects (memory, hard disk) checked out fine. I was surprised to find that after seven years of constant use the disk does not show a single defect.
Restoring the firmware and then synchronizing my library to the iPod took about four hours after which only about 6 GByte of free space remained on the device (yes, I have a big library). Once ejected, the iPod proceeded to perform its housekeeping operations and then promptly crashed again. Eventually, I restored it to defaults and have not connected it to the Mac again since.
As far as I can tell the instability started with iTunes 12, and going back to version 11 is difficult for me. I am wondering if anybody else has seen this behaviour, hoping that this might be a software issue after all and not a broken iPod for which I am unlikely to find a replacement.

See Corrupt iPod classic, in particular the section on breaking up large transfers.
tt2

Itunes version incompatible with my OSX 10.4.11, my new iphone no likey!

I have a Mac OS 10.4.11, just got a 10.2 iphone 3GS and it requires the same version or more recent of itunes, and BINGO you got it, it won't let me install itunes 10.5 on my mac because it is not compatible with my mac os 10.4, any suggestions anyone?

The requirements for the new iPhones are printed on the box (in teeny-tiny letters with low contrast). To use your new phone with iTunes you will have to upgrade to OSX 10.5 at least. All we know about your computer is "iMac" which covers over a decade of models, so it is hard to be specific on the system upgrade recommendations.

I was trying to move iphoto library to my external hardrive, realised it was incompatible with Mac. The iphoto will not open now, message is "Iphoto library is either in use by another application or has become unreadable". I have read other posts.

Hi,
I was trying to save a copy of my iphoto library by copying images to my external harddrive. I wasn't sure how to do it, realised the hard drive is not compatible. Now the iphoto library wont open and reads "iphoto library is either in use by another application or has become unreadable".
I have tried to use options command and click on iphoto then rebuild yet nothing happens and same error message occurs.
I have gone to my personal drive, desktop, iphoto library, and found file Albumdata.xml and when i click on it, there is a lot of text in it, i am assuming these are all my photos.
I have tried clicking and dragging this file to iphoto app and it doesn't work, as the same error comes up in iphoto being in use or unreadable....
What am I meant to do with albumdata.xml file and how do I reopen Iphoto from here on in?
Please help as I am not technically minded and still trying to understand how to use the Macbook at all as I am used to Microsoft.
Thank you very much,
KS

Rule Number One - NEVER go directly uinto the iPhoto library - there are no user servicable parts in it and making any change no matter how small can corrupt your library and cause data or photo loss
Exactly how were you trying to save a copy of your iPhoto library?
Albumdata.xml does not contain your photos - and again NEVER make any changes to the content of the iPhoto library - no dragging - no changes - never go into the library
We need to know exactly what you did
And probalby the easiest solution is to load your backup from before you messed things up
For reference after you get things working
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN

ITunes 12 incompatible with Windows Vista Data Execution Prevention

I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
Product
iTunes
Problem
Stopped working
Date
10/16/2014 7:37 PM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 12.0.1.26
Application Timestamp: 543e558b
Fault Module Name: StackHash_d697
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 105059cc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: d697
Additional Information 2: 2bd40df4cf0a606a4574668730104c34
Additional Information 3: d700
Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
Extra information about the problem
Bucket ID: 50
This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.

I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works. Long story short:
1) Start iTunes
2) Open the Windows Task Manager
3) Go to the "Proccess" Tab
4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
5) Select "Properties" from the drop down menu
6) Go to the "Compatibility" Tab
7) Check the Box next to "Run this program in compatibility mode for:"
8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
9) Click on "OK" to close the window.
10) Close the iTunes application
11) Reopen the iTunes application
12) Close the iTunes application again.
At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
P.S. If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can. Though this part is totally optional. The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one. Try opening iTunes again and then closing it, and TaDa, no more error messages. I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
Happy new year \o/

Is new firefox incompatible with mac os 10.4.11? at the hint of opening it crashes. flash or no flash. advice?

i updated firefox and haven't been able to open it since. i installed new flash, uninstalled it..makes no difference. it crashes as soon as it starts to open. after 2 quiet days i am finding more instances of other people having the same problem. on safari now, would rather not stay there...it seems it is not just an issue with me
== Crash ID(s) ==
277526720 today at 9:32 Crash ID: bp-61dda15b-2d57-4448-babe-cb1ec2100625f
== User Agent ==
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9

i cant install 3.5.x or 3.6, and make it run right. this is under win7. i'd sure like to know why. what can i do to find out?

HP scan incompatible with Mac OS 10.9 (Mavericks)?

A number of people seem to be having scan problems after upgrading to OS X Mavericks. Me too.
Working with LaserJet Pro 300 color MFP M375 nw.
I want to use HP Scan from my iMac, connected to the LaserJet, to scan from that printer/scanner to my iMac (to thedesktop), as I've done a thousand times.
When I try, the appearance in the HP Scan window is all as usual. But when I "send to folder," the .jpeg (or .pdf or .tif) that arrives on the desktop is (1) distorted and (2) partial.
NOTE: If I use the 'General Purpose' setting, no distortion - but with that setting I can't get 300 ppi, which is what I want.
I can also get a *sort of* result with the 3D setting.
However, the 'Documents with text' setting - the one I have always used - gives the same distored/chopped result no matter what variations I introduce.
There do not seem to be any software upgrades from Apple.
I can't find anything on the HP site for downloads to deal with the Mavericks OS.
Is something in the works from HP? How will we know about it?
Thanks.
This question was solved.
View Solution.

Hi Everyone,
There have been numerous reports of an HP Scan incompatibility on Mavericks. Please be assured that we are looking into this issue and hope to have a resolution soon.
At this time here is what we've observed:
* On many Macs (not all), images scanned in Black & White or Grayscale will not save properly. The preview looks fine, but the output will be cropped and distorted.
* This issue is new for Mavericks. Previous OS versions are not impacted.
Here are some known workarounds that may help you until this is properly resolved:
* Use Image Capture to scan. Image Capture can be found in the Applications folder. This scanning application does not appear to be affected by the file saving issues.
* Use the HP Scan Print dialog to save the output to PDF using one of the PDF workflow options.
* Use the "General Purpose" scanning preset. This preset scans in color and so output is not affected.
* Change the settings for the "Documents with Text" preset to scan in full color. You can also create a new preset based on the "Documents with Text" set for color if you plan to use these settings regularly. Note that if you are not planning to process the documents for text extraction (OCR) then you can lower the scan resolution to 200 ppi to keep the file sizes more manageable since color scans can be much larger than grayscale or black & white.
I will try to provide more details as they emerge. Thanks for everyone who has shared observations about their experience and configuration as this continues to be very helpful in tracking down root cause for this issue.
FretnBoutNutn
I work for HP.
- Say "Thanks" by clicking the Kudos Star in the post that helped you.
- Please mark the post that solves your problem as "Accepted Solution"

Error Msg says Firefox 4.0 "incompatible" with Mac OS 10.4.11?

Just downloaded 4.o and it will not launch. I deleted 3.6.16. so now: no Firefox. Advice would be appreciated!
Thanks!

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

Photoshop incompatible with mac folders

My Photoshop CS5 does not like it if I move image files into folders generated on my Mac Book Pro
it is only with the HDR & Merge features. If I do not have image files inside the folder generated by my
Nikon these features will not function.
Has anyone had similar issues and can you help me trouble shoot this?

http://helpx.adobe.com/photoshop.html

ITunes 5 incompatible with Quark XPress 4.1

I wish I had come to this forum before installing the iTunes "upgrade." Unfortunately, I did install it, and it makes my Quark XPress 4.1 hang. When I started encountering problems with Quark, I checked the Quark forum and a poster described this situation. I removed the QuickTime program from my system. Quark now works fine, but iTunes 5 won't work without QuickTime. I'm going to follow the advice of a couple other posters and try to revert back to iTunes 4.9.
I just wanted to bring it to the attention of this forum, just in case there are any other folks out there who enjoy listening to iTunes while they are designing datasheets.

I have the same problem, discovered too late, like you. I removed Quicktime, which fixed Quark. I then reverted my ITunes installation to 4.9 with the older version of Quicktime.
My problem is:
The rolled back version can not read any of the ~6500 songs I have in my ITunes library because it says that the file format was created by a later version of ITunes, so I'm STILL stuck, big time.
HELP!
Is there any way to roll back my data/music files so I can go back to using v.4.9 ?

Its saying iTunes is incompatible with my windows 7 home premium 32 bit

I reset it my iPod Touch 4G .and syncronized it with iTunes after, it give me the choice to download the new version which I did and it didn't work. I uninstall iTunes and Reintall it and nothing it doesn't up at all . I did the support of "http://support.apple.com/kb/TS2363" it didn't Work ! Did Everything That Was Possible and nothing and now I am stuck with an iPod that doesn't even have music in it and iTunes Not working at all !

Hi tcw iphone malaysia,
Thanks for visiting Apple Support Communities.
If you are trying to back up your iPhone, but iTunes for Windows is not detecting the device reliably, I recommend starting with the steps in this article:
iOS: If you can't back up or restore from a backup in iTunes
These steps can help resolve many error messages that appear when connecting your iPhone to a PC.
Best Regards,
Jeremy

Is FF 3.6.19 incompatible with Mac OX 10.4.11?

Downloaded this and now have a constant problem with it hanging, so i have to quit and restart FF; v annoying. Message in Force Quit is Firefox no responding. Wasn't a problem with the earlier version of FF and the new version is not compatible with my Mac OS. So where can i reinstall the earlier version of FF?

Yes, 3.6.x should run on MacOSX 10.4. ([http://www.mozilla.com/en-US/firefox/3.6/system-requirements/ Mozilla Firefox 3.6 System Requirements])
Does it crash right after opening? Perhaps this article will assist in troubleshooting: [https://support.mozilla.com/en-US/kb/Firefox%20crashes Firefox crashes | Troubleshooting | Firefox Help].

Mail version 6.0 incompatible with mac os x 10.8

Anyone having trouble with running Mail version 6.0 in mac os x 10.8?
I clicked upgrade on mac os x. once finished/restart tried to open mail app and prompted with a message that the version of Mail can't be used with this version of Mac OS x.
Much appreciated.

I am running Mountain Lion 10.8.1 with Mail Version 6.0 (1486) it runs just fine for me.

HP scan incompatible with Mac OS 10.9 (Mavericks)-Alternative

I found this software that works with my Scanjet 4890.
I know that we shouldn't have to purchase other software to make it work, but you gotta do what you gotta do!
www.hamrick.com
It's called VueScan
Good luck!

Hi Everyone,
There have been numerous reports of an HP Scan incompatibility on Mavericks. Please be assured that we are looking into this issue and hope to have a resolution soon.
At this time here is what we've observed:
* On many Macs (not all), images scanned in Black & White or Grayscale will not save properly. The preview looks fine, but the output will be cropped and distorted.
* This issue is new for Mavericks. Previous OS versions are not impacted.
Here are some known workarounds that may help you until this is properly resolved:
* Use Image Capture to scan. Image Capture can be found in the Applications folder. This scanning application does not appear to be affected by the file saving issues.
* Use the HP Scan Print dialog to save the output to PDF using one of the PDF workflow options.
* Use the "General Purpose" scanning preset. This preset scans in color and so output is not affected.
* Change the settings for the "Documents with Text" preset to scan in full color. You can also create a new preset based on the "Documents with Text" set for color if you plan to use these settings regularly. Note that if you are not planning to process the documents for text extraction (OCR) then you can lower the scan resolution to 200 ppi to keep the file sizes more manageable since color scans can be much larger than grayscale or black & white.
I will try to provide more details as they emerge. Thanks for everyone who has shared observations about their experience and configuration as this continues to be very helpful in tracking down root cause for this issue.
FretnBoutNutn
I work for HP.
- Say "Thanks" by clicking the Kudos Star in the post that helped you.
- Please mark the post that solves your problem as "Accepted Solution"

Is iTunes 11 incompatible with Mac OS X 10.6.8?

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