Is iTunes 12.0.1.26 compatible with Windows 8.1 with a touch screen?

I want to transfer a GEDCOM file from my PC to my iPad in order to read it with MobileMacFamilyTree7.
When I plug my iPad into my computer, iTunes does not recognize my iPad.
Some trouble shooting on my PC told me that iTunes is incompatible.
In Universal Serial Bus Controller, it appears that Apple Mobile Device USB Driver is successfully installed.
Is there some other way to get this GEDCOM file onto my iPad?

Hey netta,
Good troubleshooting so far. Have you tried some of the additional troubleshooting in the first article below? It walks you through starting up in Safe Mode as well as testing to see if it still freezes on you in a different user on your computer. Another question I have is when you removed iTunes, did you remove it and other software as indicated in the second article because that can make the difference on if removing and reinstall will work.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/en-us/HT1923
Take care,
-Norm G.

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hi everybody
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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
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Apple Retail Store - Genius Bar

Is iTunes 12.0.1.26 compatible with Windows 8.1 with a touch screen?

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