Is iTunes the problem?
Hi All
Is iTunes responsible for causing all of the issues with my mail and iTunes wiping when starting the computer? Since I upgraded to Snow Leopard, I have had nothing but crashed mail and iTunes causing the library and mail list files to corrupt. Anyone got any ideas about this - or must we wait until Apple resolves the "bugs"?
Hi Mercedesbr29
Apparently now you are correct about those instructions and creating a new account...
Try this... it should work for you...
Get an iTunes gift card & redeem that in iTunes using your existing Apple ID.
Then the option for none, regarding a credit card should appear.
Cheers,
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I have problem with iTunes story (secure link to itunes store failed). I make In the "Command Prompt" screen, type in netsh winsock reset the itune story is solve but after i close itunes the problem is back
The results show that you have a proxy server set and this can often cause problems with iTunes.
The proxy setting can be accessed in Internet options>>Connections>>LAN Settings.
Try un-checking the proxy server check box.
It might also be a good idea to run a malware check if you didn't know you had the proxy server set.
You can download a free version of an excellent scanner- Malwarebytes here:
http://www.malwarebytes.org/ -
The problem is that im getting an error saying time out!!! and when i start downloading again it starts from zero!!
Their alternative option is for you to bring it into the store
You could google and look for some download helpers (presuming they still exist, haven't used them in years) but they're freeware or adware that caches your download to help you recover from timeouts.
the timeout is possibly caused by your ISP, if they regularly cycle routers or the such it 'burps' your connection causeing it to cut out.
You might try taking your laptop to your local library which may have wifi. Or, as the others have suggested, a friend's house with cable internet. -
Have performed software restore and still I am unable to turn my wifi on as the option to turn on is greyed out???
Can anybody help?.If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, make an appointment at an Apple Store if there is one nearby since this is a hardware problem.
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i connected the iphone to a new itunes it told me that its restoring and itwill take 5 more hours and i did as told although i have so many things on the iphone i dont wanna lose then for my luck it suddenly opened again and it asked for the passcode please anyone help me get it is there a way that apple can open it for me and a huge proof that it isnt stolen my apple id is on it my pictures my name and everythingso please help as soon as possible and ill be more than thankful
The short answer is no. If you don't remember the passcode, there is no way around it. You have to restore the phone.
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So if I do this will I loose my music and some of my audiobooks that I do not have in itunes? I have tried to go to the store and download them again but they want me to buy them again. PLEASE HELP!!!
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
"Check online for a solution and close the program"
"Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
Here are some of the Problem Details:
"Problem signature: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e"I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
I purchase a new album on my phone but then cannot download it to my laptop - I get the message:
"You can use iTunes Match on this computer with just one Apple ID every 90 days. All I can think is that the problem stems from purchasing a mobileme family & some of the music being my daughters. (she is 9 & I need to be ble to listen to more than Katy Perry & Justin Bieber) Please help! :-(Welcome to the Apple Community.
Youll get that message when you change the iTunes account you are logged into, you can't keep changing it. -
Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html -
Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
RalphHi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe -
I have installed Itunes 10.5 on my PC and I have turned photostream on on my Ipad2 and Iphone. The photos sync fine but they are not showing up on my PC. What's the problem? I can see my photos on my ipad and Iphone. I want to be able to see them on my PC when I take pictures from my Iphone and Ipad. How do I see Photostream on my PC?
You have to install the iCloud control panel for windows, then sign in with you apple ID, and check what you want to sync.
link: http://support.apple.com/kb/DL1455 -
i am trying to put music into my 3rd gen ipod touch and older ipod shuffle but neither are popping up on itunes, what could be the problem?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?
Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
When I try to rent a movie on my Apple TV it states that the purchase could not be completed. My password is correct and location, user id, and other settings are correct. What is the problem?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Has Apple acknowledged the problem yet with itunes aborting preview of songs after about 10 seconds on windows 7 and if so is there an answer other than ipconfig? IPConfig /flushdns doesn't help at all. Until they fix it I will be previewing and buying my songs thru Amazon.
Doublechecking ... do you still get that if you update to iTunes 10.6.3.25 (just released today)?
http://www.apple.com/itunes/download/
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