Is Kaspersky Safe Money add-on incompatible with Firefox 15?

When Firefox updated to FF 15, it did not show Kaspersky Safe Money extension as being incompatible. However, I cannot get it to work in FF 15 and when I try, it generates 'an unknown software exception 0xc0000417..' error message. Kaspersky itself, lists Safe Money as being fine up to FF 12.x and sure enough when I rolled FF 15 back to FF 12, it did work. It also works fine in IE 8. I have emailed Kaspersky Customer Support to confirm if it is in fact incompatible and if it is, will it soon be made compatible with higher versions of Firefox. Anyone else have this problem? At the rate Firefox seems to update, it is a wonder that any add-ons are able to keep up!

Kaspersky 2012 and 2013 is fully compatible with Firefox 15, if you still facing any issue, please contact kaspersky support about it so that they will fix it via patvh through database update.:)
good luck

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hello, according to norton the toolbar is already compatible with firefox versions including the current release version. please run the norton liveupdate utility repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under ''firefox > addons > extension'' afterwards.
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HP smart web printing is incompatible with firefox 4.0. What can be done to resolve this issue?

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Anytime that there is a browser upgrade, it affects add ons functionality. If it is in the works to make it compatible, then it simply takes time for our team to create the necessary changes. But, as history has shown, the changes are never as easy as you would think, and occasionally is not compatible without a complete rewrite of the program. If it is made compatible, it will be listed when available on the Web Printing homepage.
007OHMSS
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If the advice resolved the situation, please mark it as a solution. Thank you.

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Apologies for the slow response.
Firefox is on a time based release cycle, every 6 weeks we release a new version (more or less a few days). There are over 6,000 extensions available for Firefox, almost all of them from third-party developers. When Firefox switched to a new release cycle back in the beginning of 2011, all of those extension developers we notified of the change and how it would impact them. Some of them choose not to mark their software as compatible until it work for them. If Firefox were to wait until even 80% of the extensions were marked as compatible, there would never be an update. The responsibility to update add-ons is on the extension developer. Unfortunately, some choose to wait :/
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Hi,
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''moderator fixed the broken hyperlink''

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''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/780590]''
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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**http://www.mozilla.com/firefox/its-an-attack.html
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Have a good time in first.
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Is Kaspersky Safe Money add-on incompatible with Firefox 15?

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