Is latest (10.1) Firefox compatable with Norton 360 safe web/identity safe toolbar

It is REALLY annoying when the first notice of the availability of this latest version says Norton 360 toolbar (Safe Web and Identity Safe) are not yet supported by Norton, and then the later notices of the availability of this update is TOTALLY silent on this issue.
The last time I upgraded, after Norton was "supposedly" supported on the Toolbar, I wound up having to run Norton LiveUpdate 13 times before the toolbar installed.
Anyone know about Norton and this latest release.
I am QUITE sure that more than a few Firefox users use Norton 360, and Moxilla needs to do a better job of at least INFORMING US if an offered upgrade is or is not compatible.
Thanks!!!!!!

Above link did not work for me to fix missing toolbar. Contacted Norton Support via Chat and they logged into my system and tried to fix the issue over a 4 hour period!!! Even a higher level tech was unable to fix it and he, as I was watching him, seemed to really know what he was doing but it never showed in FF 10.0.2 on my Windows 7 64-bit PC. My 32-bit PC running FF 10.0.2 works fine in showing the toolbar. Norton tech support feels it has something to do with the 64-bit version causing the toolbar not to show. Are there any 64-bit Windows 7 Pro PC owners that are still having this issue? AND are there any 64-bit Windows 7 Pro PC owners running FF 10.0.2 that HAVE the toolbar?

Similar Messages

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    That is it really. I had to get help from Norton last time.

    Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
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    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

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  • Compatability with norton tool bar?

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    hello v2fish2, actually it works the other way round - 3rd-party-developers which want to hook into firefox have to make their addons compatible.
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  • It says ff4 is not compatable with norton or avg.....why is this?

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    It is down to Norton and AVG to update their products to work with Firefox 4. Mozilla froze the extensions API about 5 months ago, giving add-on developers plenty of time to update their add-ons, but some companies have not yet done so.

  • After updating to firefox 17.0 when I do a scan with Norton 360 it does not pick up tracking cookies what has changed from 16.0.02

    After updating to firefox 17.0 when I do a scan with Norton 360 it no longer picks up tracking cookies. These cookies that were picked up with firefox 16.0.02 what have you changed? Further I am getting sick of these updates - at least tell us users what has changed in new versions.

    Did you update Norton to the latest version to get support for Firefox 17?
    *http://community.norton.com/t5/Norton-Internet-Security-Norton/bd-p/nis_feedback
    *http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-17-Support-for-Norton-Toolbar/td-p/853420
    *http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/td-p/853416

  • Is Firefox 4 now compatible with Norton 360, incl. Norton Toolbar?

    I previously upgraded to FF 4.0 and found out it had compatibility problems. I uninstalled and went back to prior version. IS 4.0.1 FULLY COMPATIBLE WITH NORTON 360 AND ALL NORTON FEATURES INCLUDING TOOLBAR?

    http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

  • Is Firefox 4 RC compatible with Norton 360 5.0? Can I safetly use Firefox 4 RC right now?

    Will my Norton 360 properly protect me using Firefox 4 RC?

    FireFox 4 appears to be supported now (as of April 6) with Norton 360 5.0 PLUS A HOTFIX. See <http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US> for details.
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  • Since i downloaded your Firefox 4 i have lost Norton 360 safe web taskbar on the firefox home page. can you plese rectify this prblem.

    Norton 360 safe web and identity safe task bar is not displayed on firefox home page, since downloading firefox4.

    It is down to Symantec to correct their mistake with their add-ons. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894
    They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12

  • Will Firefox 6 allow Norton 360 to autofill passwords

    I currently have both Firefox and/or Norton 360 autofill passwords when asked for by a site. Firefox 4 did not allow this function. Will Firefox 6 allow Norton to autofill filed passwords?

    There is an updated version of Norton 360 available that is compatible with Firefox 4, 5, and 6. For details, click this link:
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  • Firefox 31 compatibility with Norton toolbar

    When I start to update to Firefox 31 I get a notice that Norton toolbr is not compatible. This has been a problem for years; Norton never seems to have issued the patch yet when a new version of Firefox first comes out, so I always check with Norton to see if they've patched their app so it will run with a new Firefox before I run the browser update. With well over 200 username/password sets in the Norton ID Safe, I cannot afford to have it disabledeven thouh I keep all their nearly useless security stuff turned off so it doesn't interfere with my ESET. I checked with them several days ago and they claim that it IS now compatible with Firefox 31. But the Fireox update app still warns me that it isn't compatible and will be disabled if I update the browser. And yes, the Norton is current, with all updates and patches. So what is going on here?

    Norton issued a patch for their toolbar extension for Firefox 31.0 on the day before Firefox 31.0 was released.
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  • Your update 33.0 is not compatable with Norton antivirus and the screen only turns black when trying to open firefox. Please help

    Please see question. I have tried uninstalling and reinstalling, but with no success. Chrome and Int. Exp both work fine, but nothing comes up but a black screen covering most of my monitor in Firefix.

    Sorry but it is always the other way. Norton needs to update their Firefox extension to work with the new major version Release so it can tie in with their antivirus client.
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    *http://community.norton.com/forums/firefox-33-support-norton-toolbar-0
    *https://community.norton.com/blogs/product-update-announcements/firefox-33-und-norton-toolbar
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    https://support.mozilla.org/en-US/forums/contributors/710777?last=62406#post-62379
    start Firefox into safemode '''by pressing the shift key while the application is launching''' & disable Hardware Acceleration in the Firefox ''menu ≡ > Options > Advanced > General'' (You will need to restart Firefox to take effect).

  • My Firefox don´ t work with Norton 360. I can`t see the toolbar!!

    I ´ve installed Firefox 4 . Now i Miss the Norton Toolbar from Norton 360. I`m afraid that Norton 360 don`t save me!!!

    Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
    The core functionality such as antivirus and firewall will still work, it is the add-ons that will no longer work. If you want to use the Norton add-ons you will need to downgrade to Firefox 3.6.
    To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

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