Is "location appliance" needed to se location ?

Hello people
We just bought a "WLC 4402" and "WCS 4 with location" and I?m a bit confused: Do I need the "location appliance" to be able to see where the clients are on the map I import in WCS or is this possible without the "location appliance" ?
/Dan

Without the location appliance, you can only do location on demand and for one client at the time. So, it's only possible to know where one client is within your building at the present time.
If you want to track simultaneously multiple clients and keep an history of the client location, then you need the location appliance. You will also see all the clients on the maps.
Rgds,
Gaetan

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Cisco Wireless Location Appliance

dear
i have WCS with 500 ap License
i need to have Cisco Wireless Location Appliance what lisens i need for 500 ap
please explain to me that

Hi Ahmed,
This is the upgrade License SKU for upgrading WCS to WCS Location;
WCS-LOC-UPG-K9
Supports deployment of Cisco WCS on a single server only.
For customers upgrading from their existing Cisco WCS base licenses to equivalent Cisco WCS location licenses running Cisco WCS Software Release 4.1 or later.
Available as Cisco WCS location in increments of 50, 100, or 500 lightweight access points.
Customers currently using this license with Cisco WCS Software Release 4.0 are encouraged to upgrade to Cisco WCS Software Release 4.1, but they are not required to do so.
Order the Correct Cisco WCS SKUs
The process to order Cisco WCS SKUs for WCS-STANDARD-K9, WCS-LOC-UPG-K9, WCS-WLSE-UPG-K9 and WCS-ENT-K9 is presented below. To request help with ordering, please contact Cisco Customer Service: http://www.cisco.com/go/customerservice.
1. Login to the Cisco Ordering Tool.
2. Enter the family SKU of WCS-STANDARD-K9 or WCS-LOC-UPG-K9 or WCS-WLSE-UPG-K9 or WCS-ENT-K9 into "Enter Product" in the Ordering Tool and then press "Enter."
3. The family SKU will display in the ordering area. (Figure 6).
4. Select the "Line" for the family SKU
5. Once you have been taken to the configuration screen, select one of these options from the left side (Figure 7):
For WCS-STANDARD-K9 select one of the sub-SKUs based on the following:
Base: WCS Standard AP Base Option
Location: WCS Standard AP Location Option
For WCS-WLSE-UPG-K9 select one of the sub-SKUs based on the following:
Base: WLSE to WCS AP Base Upgrade Option
Location: WLSE to WCS AP Location Upgrade Option
**For WCS-LOC-UPG-K9 select the sub-SKU:
**WCS AP Location Upgrade Option
For WCS-ENT-K9 select the sub-SKU:
WCS Enterprise AP Location Option
For the WCS-STANDARD-K9 or **WCS-LOC-UPG-K9 SKU families, customers are prompted to order the optional CD (WCS-CD-K9), for a nominal charge, during the ordering process. The WCS-CD-K9 contains one software image of Cisco WCS Software Release 4.1 on a CD for Windows and Linux. This CD is shipped by U.S. mail to the purchaser's address. The optional CD is not available for WCS-WLSE-UPG-K9 because this SKU family already ships in CD format.
6. The right side of the screen will display the licenses available (Figure 7). The price for each SKU is displayed in the Ordering Tool.
7. Each license is orderable in a quantity of one (1) for the quantity blocks specified. To add multiple quantities of license blocks, you must go back to the main screen and order additional family SKUs and then select the sub-SKU option and license quantity block required. Repeat this process as needed, until the correct quantity of license blocks for your sub-SKU have been ordered.
From this good doc;
http://www.cisco.com/en/US/products/ps6305/pro ducts_data_sheet0900aecd804b4646.html
Hope this helps!
Rob

WLC upgrade to 7.0.98.0, WCS & Location Appliance to upgrade - Building maps location

Hi,
We recently upgraded about 24 WLCs (4402s and 5508s) from 6.x to 7.0.98.0. In order to support these WLCs through WCS, we also need to upgrade the WCS to 7.0.164 which is currently running at 6.0.132.0 (Linux OS). Same is the case with Wireless Location Appliance 2700 to be upgraded as well. Wireless Management system has number of building maps with AP locations.
Prior to upgrade the WCS / Location appliance we need to take the backup of these building maps, already stored to export after the upgrade. Kindly let us know the directory where all these maps are being stored, as during upgrade we will loose all the stored data / maps.
Thanks for your kind assistance.
Regards.
Shuja

Hi Shuja:
Who says you're going to lose all your maps and stored data during a WCS upgrade? The installer for WCS 7.0.164.0 will see the 6.0.132.0 installation and upgrade it in place, modifying the existing data to work in the new 7.0 format. The installer for WCS 7.0.164.0 will even ask you if you want to make a backup of this data before the upgrade process even starts, although it would be a good idea to pull a backup of everything before you start. (One can never have too many backups, right?) The backup application in your existing install should be at /opt/WCS6.0.132.0/backup . Run that application and it will prompt you for a location to put the .nmsbackup file.
The .nmsbackup file that results from a WCS backup is what gives WCS its portability across platforms (physical/virtual) and operating systems (Windows/Linux). It's essentially the lifeboat of WCS, containing the database, the maps, the licenses and other supporting files.
Performing Maintenance Operations chapter of the WCS Configuration Guide:
http://tools.cisco.com/squish/08725
Sincerely,
Rollin Kibbe
Network Management Systems Team

Location Appliance Help required

Hello,
I have a WCS,WLC and LOC deployed. The integration betwen the WLC and WCS is working perfectly. We didn't put a lot of access points in the deployment because we didn't need acurate location tracking but at least we need some.
The problem is the location appliance is not able to pull any information about the connected clients. No clients shows on the map eventhough the APs report connected clients.
One issue I had is when I try to synchronize the network design with the location appliance I get the below error:
"Element found and will be pulled to WCS".
I appreciate any help with issue as it is quite urgent,
Regards,

Hello Sabhasin,
The message I was receiving above was due to time difference between the location appliance and WLC. Now all systems are using an NTP server and in sych.
As for the location on the map I was able to point the problem to the following:
If you delete the location from the WCS and add it again and then go to the MAP you can see the clients and the rogue stuff within a two minutes time range. When the two minutes pass you no more able to see the last two minutes info from the location.
If you choose the past 5 minutes then you see the information on the map. When 3 more minutes pass you no more see anything for the last 5 minutes data.
If you choose 15 minutes after 10 minutes pass you no more see anything on the map.
If you delete the location appliance and add it again you will be able to see the information again starting with two minutes and again same pattern.
Therefore, the issue is that the info is pulled from the location once you add it and after that nothing is pulled.
I tried synchronizing all the servers and no luck,
I appreciate your response,
Regards,

Location Appliance Issue

Hi
I have a WCS that has been upgraded to Version 7.0.164.0 and a Location Appliance that is running 6.0.102.0
The RFID tracking is no longer working.
I can't see that WCS 7.0.164.0 supports the 6.0.102.0 on the Location Appliance and think I need to back off the Location Appliance to 6.0.101.0
Has anyone had similar problems?
Has anyone reverted the software on a Location Appliance before?
Thanks for any advice.
Regards
Roger

Hello Roger,
this is due to bug CSCth48443
Location Appliance stops tracking Wireless Client when WLC code is 7.0
you need location image 006.000.103
please contact us (TAC) to get this image posted to your CCO..
Kind regards
Talal
===
please rate answers that you find useful , and mark as answered - when it is :-) - so others can find it easily

WCS & 2710 Location Appliance

I am running version 7.0.164.0 on my WCS and have a 2700 and a 2710 Location Appliance both running version 6.0.102.0. I used to be able track clients on the WCS maps but now I am not able to. No clients show up on the maps anymore, just the APs and their heat maps. I'm not sure when this started but I am guessing there is a compatability issue between the two. Can anyone verify this?

I am running the same versions and able to track clients. You might need to
click on the ">" to pull up the filter for the client view and check the show all clients checkbox

Wireless Location Appliance

Hi,
We have a central WCS server. One of our remote offices has purchased the 2710 wireless location appliance and 2 WLC's
Where is the best place to situate the appliance? In the remote site with the WLCs or centrally with WCS?
In addition we have purchased WCS licenses with "location" for all our other AP's. So we would like to utilise their 2710 for other WLAN's at other remote sites. (However, they (the remote site) should be the primary beneficiary). Does this affect the location of the appliance?
Appreciate your help,
Andy

I really don't think it matters where the location appliance is. However, since it is WCS that is sending the information to the Location Appliance for processing, it would probably be more logical for the location appliance to be located with the WCS server. I'm sure from a bandwidth perspective, the best option is to keep the two devices in close proximity.
I can't really think of a situation where you would even need to "prioritize" the benefits of the location appliance. Expect from an installation perspective, focusing more on the remote site before adding the others systems.

Cisco 2700 Location Appliance

Deployed and setup for the first time. (4404,2700 and WCS). All the device are communicating to each other.Snmp v1/2 setup at the Controller pointing to WCS. The time of the devices are the same with ntp setup. All with the latest version Software. My problem is I can't see the clients from the Location Appliance. It won't show in the Map.
An assistant is greatly appreciated.

Yes I did. After a few days posting my problem to the forum, I decided to open a tac case to cisco. They asked me to send some snapshots of the setting of my Location Appliance. Before I could reply with the settings there requesting, I able to resolve the issues. I was reading of how the Controller and Location Appliance communicate. Not only that time is very important for all Unified devices have to be syncronize, It was also the SNMP V3 needs to be properly configured or the SNMP v1/2 have to be set to 0.0.0.0 When I set my snmp ip to 0.0.0.0 then everything worked. Anyhow, thank you for the responce.

Querry on Location Appliance Server

Hi,
I need a help on the below :
Can we upgrade the Location Appliance to any version which is compatible with both WCS servers (4.2.110) and (5.2.100).If yes then which version would we go for location Appliance.
Please let me know.
Regds,
Lalit

The location appliance software is tied to the version of WCS that is running. The release notes for WCS tell which
version you should be running on the WLA.
For 4.2.110:
http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS4_2MR3.html
recommended code is: 3.1.42.0
For 5.2.110:
http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS_RN5_2.html
recommended code is: 5.2.91.0 (for both MSE and LA )
You should also keep in mind that location is tied to a range of code on the controllers and should be checked against the release notes
for location:
http://www.cisco.com/en/US/products/ps6386/prod_release_notes_list.html

Location Appliance ...Getting started...

After the initial setup..I can ping the appliance but cannot access it through http or https. Even tried port 8001. WCS also cannot add the appliance. What else has to be done?

I have come across the same issue myself however, I can go through the configuration process no problem. I have 3 Cisco 2710 Location Appliances all running version 3.0 code. I got one to work no problem. I configured it, it reset, then I could connect it with WCS. Beautiful. However, the other two WILL NOT work for the life of me.
Basically, I get through the installation process and they reboot. I get back to the CLI after it reboots and log in. From there I do a "getserverinfo" and get the following message:
[root@LocationApp-Area4 root]# getserverinfo
com.aes.client.AesClientException: Request to server failed, reason: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Message send failed
at com.aes.client.AesClientAdminImpl.getServerInfo(Unknown Source)
at com.aes.server.cli.CmdGetServerInfo.run(Unknown Source)
at com.aes.server.cli.CmdGetServerInfo.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.zerog.lax.LAX.launch(DashoA8113)
at com.zerog.lax.LAX.main(DashoA8113)
Ok, great, i know this means that the Location Appliance is NOT running for whatever reason. So (and I have been looking at the configuration documents posted online) I tried the following command to start the location:
[root@LocationApp-Area3 root]# /etc/init.d/locserverd start
Starting locserverd: [ OK ]
[root@LocationApp-Area3 root]#
Ok, so it appears as if everything should be ok so I do another getserverinfo and get the same message again.
What do we need to do to get this running and what other trouble shooting methods are there so we can get this working?

Location appliance down

WCS is reporting that it cannot communicate with my location appliance. I can ping the appliance, I rebooted while connected via the console and did not notice any errors upon bootup. Is there anything that can be done via WCS to initiate this connection? Is there anything on the location device itself? Wanted to check here before placing call to TAC.

While the WLA may be pingable, the locserv process may not be running.
You can always check this by using the 'getserverinfo' command. If you get Java output then the process isn't running or has problems.
You can check with ps -ax | grep locserv. If you see nothing, it isn't started. You can restart the process with /etc/init.d/locserverd start.
If this doesn't work, there may be some errors in the database. In this case, we may need to delete the database. Before doing this, you may want to grab the logs (/opt/locserver/logs) and open a TAC case.
ps -ax | grep locserv (kill anything that remains- "kill -9 ")
cd /opt/locserver/db/linux
rm -f server-eng.db
-go to cd /opt/locserver/installers
-Uninstall the current version
-Install again
/etc/init.d/locserverd start
/opt/locserver/bin/getserverinfo

2700 location appliance tracked elements

I have a 2700 series location appliance running version 2.1.42.0, I know it's an older version but my controllers and WCS need upgraded as well. Putting that aside, I recevied an error in WCS that I have reached the max of 2500 tracked elements. Does anyone know how to reset the tracked elements back to 0 so the device can start over again? I'm not sure how it got to that limit as I only have about 150 Ap's and roughtly 1500 clients. thanks.

at this point, I'm thinking clearing the whole db may be the way to go and let it start over. Can the db be cleared without clearing the entire appliance config?

WLAN Controller and Location appliance graceful shutdown?

Does anyone know if there is a supported graceful shutdown method/command for the
4400 series WLAN Controller and 2700 Location Appliances?
This weekend our server room will be undergoing maintenance and will experience a total power outage for a 4 hour period. It is our intent to manually bring all equipment down (hopefully in a graceful manner) and then back up once the maintenance is completed. As a result does anyone know if special precaution is needed to shutdown these 2 appliances, or can we simply bring down these devices hard which is the case with most other Cisco equipment?
Thanks in advance

Hi Mark,
Channel 1, 6, and 11 are just about as non-overlapping as 1, 7, and 13. There's an insignificant amount of overlap, so it's just as plausible of a solution, even in Europe. I honestly don't know why you wouldn't use the extra channels to eliminate the minor overlap - every bit helps.
The "channel blanket" or "virtual cell" WLAN design philosophy is rapidly spreading. Cisco maintains that it's a standards violation and I've heard no talk of them purchasing the not-to-be-named company or of them adopting the same design philosophy. I sincerely hope that they do one of the two soon, however, because it's very good design that's difficult for Cisco to compete against.

Wireless Location Appliance Compatibility

Hi
I have a Integrated WLAN Controller interface card in my 2800 series router which is capable of supporting 6 AP's. I want to do location tracking with these 6 AP's. I have my WCS system, but am going to purchase the location appliance as well.
However, i am unable to find anywhere if the location appliance is compatible with my WLAN controller as it is in an ISR, or would i need to purchase a standalone WLAN Controller?
Thanks
Ash

Hi,
Yes, the appliance is compatible with the whole controller range, modules. You just want to check codes (appliance code vs controller code version) compatibility here:
http://www.cisco.com/en/US/products/ps6386/prod_release_notes_list.html
Hth
Jerome

I transferred my itunes to an external hard drive from my mac, now all of my music needs to be located. Help...

I moved my itunes library to an external hard drive, now all of the music says it needs to be located. Not sure, but I believe it is not directed properly.

if you do iTunes > Preferences> Advanced you can change the location of where your music is stored. Click on change location and direct it to your external hard drive. Of course, your external hard drive will need to be connected to your computer to play the music.
When you moved your music to an external hard drive, did you copy the folders or move the folder off your computer completely? I copied the folders, and left iTunes folder in my Music folder and all seems to work fine. one hitch can be is that your Library in iTunes will list all of your content, but if you have some albums on the hard drive of your computer and some on your external hard drive, iTunes will need to be told where to locate these files.

Is "location appliance" needed to se location ?

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