Is LR CC a free upgrade for my Creative Cloud Photography Program?
Is LR CC a free upgrade for my Creative Cloud Photography Program?
This was suggested by user ssprengel in another thread and apparently worked:
"One thing to try is to sign out of the CC Manager app (CCMgr->Gear->Preferences->General->Account->Signout), reboot, and sign back in to CC Manager."
Similar Messages
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One-year free subscription to Adobe Creative Cloud Photography
Hey! I want to buy a Canon Pixma Pro-1 printer and it says there that Adobe and Canon has an offer on a one-year free subscription to Adobe Creative Cloud Photography. My question is: I already have a subscription, how will I be able to use the offer?
Hello Johan!
I have received a reply to my question on twitter from Adobe Customer Care and writes:
"HI, were you able to connect to a chat agent? We can cancel your current subscription so you can claim the free year. ^SV
You can follow us & send us a DM of your Adobe ID to have us cancel this for you. Did you get a redeem code for the offer?^SV"
Regards
Marek -
I pay 9.99 usd per month for the Creative Cloud Photography Plan. I mostly use LR... can i download / use the more powerful Photo Shop for this contract price also?
Asking for help here.Yes, the Creative Cloud photography plan includes photoshop & Lightroom.
Regards
Rajshree -
Free trial for Adobe Creative Cloud?
Hi there,
I saw a free 30 day trial for the creative cloud, but it appeared not selectable. I'm wondering if I can still get the free trial anywhere.
PS: If it's no longer available, you should remove it from the lineup. Here's the link:
https://creative.adobe.com/plans
Thanks,
kh108Are you by chance already signed in with an existing Adobe ID? If so the Free Plan will be grayed out.
If you are not signed in the please try clearing the cache and cookies on your browser, or even try a different browser. -
How do I de-activate my free trial for Adobe Creative Cloud?
I recently activated the trial for Adobe Creative Cloud, but, I don't want to waste my trial.
How can I de-activate the free trial?Hi There,
I would like to inform you that once the trial is activated it is good for 30 days.
Unfortunately, there is no way to deactivate it.
Thanks,
Atul Saini -
Advice for a PC configuration upgrade for Adobe Creative Cloud, please?
Hi everyone,
For the moment I have an old PC (bought in April 2008) and maybe if you eventually help me I could have a more powerful machine. I am asking you five questions at then end of this post, so if someone can reply it would help me and be greatful.
Here is the resume of the configuration of my desktop
--------[ Operating System ]---------------------------------------------------------------------------------------- ----
Operating System Properties:
OS Name Microsoft Windows 8.1 Professional
OS Language English (United Kingdom)
OS Installer Language English (United Kingdom)
OS Kernel Type Multiprocessor Free (64-bit)
OS Version 6.3.9600.16452 (Win8.1 RTM)
OS Service Pack -
OS Root C:\WINDOWS
Components Version:
Common Controls 6.16
Windows Mail 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows Media Player 12.0.9600.16384 (winblue_rtm.130821-1623)
Windows Messenger -
MSN Messenger -
Internet Information Services (IIS) -
.NET Framework 4.0.30319.33440 built by: FX45W81RTMREL
Novell Client -
DirectX DirectX 11.0
OpenGL 6.3.9600.16384 (winblue_rtm.130821-1623)
ASPI -
Operating System Features:
Debug Version No
DBCS Version No
Domain Controller No
Security Present No
Network Present Yes
Remote Session No
Safe Mode No
Slow Processor No
Terminal Services Yes
--------[ Motherboard ]---------------------------------------------------------------------------------------- ---------
Motherboard Properties:
Motherboard ID 06/19/2009-P35-ICH9-6A89OG0PC-00
Motherboard Name Gigabyte GA-EP35-DS4
Front Side Bus Properties:
Bus Type Intel AGTL+
Bus Width 64-bit
Real Clock 333 MHz (QDR)
Effective Clock 1333 MHz
Bandwidth 10667 MB/s
Memory Bus Properties:
Bus Type Dual DDR2 SDRAM
Bus Width 128-bit
DRAM:FSB Ratio 12:10
Real Clock 400 MHz (DDR)
Effective Clock 800 MHz
Bandwidth 12800 MB/s
Chipset Bus Properties:
Bus Type Intel Direct Media Interface
Motherboard Physical Info:
CPU Sockets/Slots 1 LGA775
Expansion Slots 2 PCI, 3 PCI-E x1, 2 PCI-E x16
RAM Slots 4 DDR2 DIMM
Integrated Devices Audio, Gigabit LAN, IEEE-1394
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset P35
Extra Features Dynamic Energy Saver, SATA-II, RAID
Motherboard Manufacturer:
Company Name Gigabyte Technology Co., Ltd.
--------[ CPU ]---------------------------------------------------------------------------------------- -----------------
CPU Properties:
CPU Type DualCore Intel Core 2 Duo E8400, 3000 MHz (9 x 333)
CPU Alias Wolfdale
CPU Stepping C0
Instruction Set x86, x86-64, MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1
Original Clock 3000 MHz
Min / Max CPU Multiplier 6x / 9x
Engineering Sample No
L1 Code Cache 32 KB per core
L1 Data Cache 32 KB per core
L2 Cache 6 MB (On-Die, ECC, ASC, Full-Speed)
CPU Physical Info:
Package Type 775 Contact FC-LGA8
Package Size 37.5 mm x 37.5 mm
Transistors 410 million
Process Technology 45 nm, CMOS, Cu, High-K + Metal Gate
Die Size 107 mm2
Core Voltage 1.113 - 1.225 V
I/O Voltage 1.113 - 1.225 V
Typical Power 65 W @ 3.00 GHz
Maximum Power 91.9 W @ 3.00 GHz
CPU Manufacturer:
Company Name Intel Corporation
Product Information http://ark.intel.com/search.aspx?q=Intel Core 2 Duo E8400
Multi CPU:
Motherboard ID OEM00000 PROD00000000
CPU #1 Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 3000 MHz
CPU #2 Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 3000 MHz
CPU Utilization:
CPU #1 / Core #1 0 %
CPU #1 / Core #2 0 %
--------[ Windows Video ]---------------------------------------------------------------------------------------- -------
[ NVIDIA Quadro 2000 ]
Video Adapter Properties:
Device Description NVIDIA Quadro 2000
Adapter String Quadro 2000
BIOS String Version 70.6.41.0.6
Chip Type Quadro 2000
DAC Type Integrated RAMDAC
Driver Date 29/09/2013
Driver Version 9.18.13.2739 - nVIDIA ForceWare 327.39
Driver Provider NVIDIA
Memory Size 1 GB
Installed Drivers:
nvd3dumx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvd3dum 9.18.13.2739 - nVIDIA ForceWare 327.39
nvwgf2um 9.18.13.2739
nvwgf2um 9.18.13.2739
Video Adapter Manufacturer:
Company Name NVIDIA Corporation
[ NVIDIA Quadro 2000 ]
Video Adapter Properties:
Device Description NVIDIA Quadro 2000
Adapter String Quadro 2000
BIOS String Version 70.6.41.0.6
Chip Type Quadro 2000
DAC Type Integrated RAMDAC
Driver Date 29/09/2013
Driver Version 9.18.13.2739 - nVIDIA ForceWare 327.39
Driver Provider NVIDIA
Memory Size 1 GB
Installed Drivers:
nvd3dumx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvd3dum 9.18.13.2739 - nVIDIA ForceWare 327.39
nvwgf2um 9.18.13.2739
nvwgf2um 9.18.13.2739
Video Adapter Manufacturer:
Company Name NVIDIA Corporation
Product Information http://www.nvidia.com/page/products.html
--------[ Physical Drives ]---------------------------------------------------------------------------------------- -----
HDDs :
. 2 HDDs 2 x 1 TB SATA-II RAID 0 for video editing, the OS and software
. 1 HDD 2 TB SATA-II for backups
. 1 HDD 2 TB SATA-III for backups off site + Archive
[ Drive #1 - Intel Raid 0 Volume (1863 GB) ]
#1 (Active) NTFS 1 MB 350 MB
#2 NTFS C: 351 MB 1907380 MB
[ Drive #2 - WDC WD20EZRX-00D8PB0 (1863 GB) ]
#1 MS Reserved 0 MB 128 MB
#2 Basic Data G: (Archives) 129 MB 1907600 MB
[ Drive #3 - Hitachi HDS722020ALA330 (1863 GB) ]
#1 NTFS D: (Backup) 1 MB 1907727 MB
--------[ Memory ]---------------------------------------------------------------------------------------- --------------
Physical Memory:
Total 8190 MB
Used 3334 MB
Free 4856 MB
Utilization 41 %
Swap Space:
Total 9470 MB
Used 4131 MB
Free 5340 MB
Utilization 44 %
Virtual Memory:
Total 17661 MB
Used 7465 MB
Free 10196 MB
Utilization 42 %
Paging File:
Paging File C:\pagefile.sys
Current Size 1280 MB
Current / Peak Usage 243 MB / 700 MB
Utilization 19 %
Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active Yes
--------[ SPD ]---------------------------------------------------------------------------------------- -----------------
[ DIMM1: GeIL CL5-5-5 DDR2-800 ]
Memory Module Properties:
Module Name GeIL CL5-5-5 DDR2-800
Serial Number None
Manufacture Date Week 44 / 2009
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-15 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 333 MHz 4-5-5-13 (CL-RCD-RP-RAS) / 20-43-3-5-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 3-4-4-10 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM2: GeIL CL5-5-5DDR2800 5 ]
Memory Module Properties:
Module Name GeIL CL5-5-5DDR2800 5
Serial Number 00000005h (83886080)
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-18 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 4-4-4-12 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
@ 200 MHz 3-3-3-9 (CL-RCD-RP-RAS) / 12-26-2-3-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM3: GeIL CL5-5-5 DDR2-800 ]
Memory Module Properties:
Module Name GeIL CL5-5-5 DDR2-800
Serial Number None
Manufacture Date Week 44 / 2009
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-15 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 333 MHz 4-5-5-13 (CL-RCD-RP-RAS) / 20-43-3-5-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 3-4-4-10 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM4: GeIL CL5-5-5DDR2800 5 ]
Memory Module Properties:
Module Name GeIL CL5-5-5DDR2800 5
Serial Number 00000005h (83886080)
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-18 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 4-4-4-12 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
@ 200 MHz 3-3-3-9 (CL-RCD-RP-RAS) / 12-26-2-3-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
--------[ Windows Audio ]---------------------------------------------------------------------------------------- -------
midi-out.0 0001 001B Microsoft GS Wavetable Synth
mixer.0 0001 FFFF Speakers (5- High Definition Au
mixer.1 0001 FFFF Digital Audio (S/PDIF) (5- High
mixer.2 0001 FFFF W240D DVI (4- High Definition A
mixer.5 0001 FFFF Microphone (5- High Definition
wave-in.0 0001 FFFF Microphone (5- High Definition
wave-in.1 0001 FFFF Digital Audio (S/PDIF) (5- High
wave-in.2 0001 FFFF Line In (5- High Definition Aud
wave-out.0 0001 FFFF Speakers (5- High Definition Au
wave-out.1 0001 FFFF Digital Audio (S/PDIF) (5- High
wave-out.2 0001 FFFF W240D DVI (4- High Definition A
--------[ PCI / PnP Audio ]---------------------------------------------------------------------------------------- -----
nVIDIA HDMI/DP @ nVIDIA GF106 - High Definition Audio Controller PCI
nVIDIA HDMI/DP @ nVIDIA GF106 - High Definition Audio Controller PCI
nVIDIA HDMI/DP @ nVIDIA GF106 - High Definition Audio Controller PCI
nVIDIA HDMI/DP @ nVIDIA GF106 - High Definition Audio Controller PCI
Realtek ALC889A @ Intel 82801IB ICH9 - High Definition Audio Controller [A-2] PCI
--------[ HD Audio ]---------------------------------------------------------------------------------------- ------------
[ Intel 82801IB ICH9 - High Definition Audio Controller [A-2] ]
Device Properties:
Device Description Intel 82801IB ICH9 - High Definition Audio Controller [A-2]
Device Description (Windows) Contrôleur High Definition Audio
Bus Type PCI
Bus / Device / Function 0 / 27 / 0
Device ID 8086-293E
Subsystem ID 1458-A022
Revision 02
Hardware ID PCI\VEN_8086&DEV_293E&SUBSYS_A0221458&REV_02
Device Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com/products/chipsets
[ Realtek ALC889A ]
Device Properties:
Device Description Realtek ALC889A
Device Description (Windows) Périphérique High Definition Audio
Device Type Audio
Bus Type HDAUDIO
Device ID 10EC-0885
Subsystem ID 1458-A002
Revision 1001
Hardware ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A002&REV_1001
Device Manufacturer:
Company Name Realtek Semiconductor Corp.
Product Information http://www.realtek.com.tw/products/productsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn= 2
[ nVIDIA GF106 - High Definition Audio Controller ]
Device Properties:
Device Description nVIDIA GF106 - High Definition Audio Controller
Device Description (Windows) Contrôleur High Definition Audio
Bus Type PCI
Bus / Device / Function 1 / 0 / 1
Device ID 10DE-0BE9
Subsystem ID 103C-084A
Revision A1
Hardware ID PCI\VEN_10DE&DEV_0BE9&SUBSYS_084A103C&REV_A1
Device Manufacturer:
Company Name NVIDIA Corporation
[ nVIDIA HDMI/DP ]
Device Properties:
Device Description nVIDIA HDMI/DP
Device Description (Windows) Périphérique High Definition Audio
Device Type Audio
Bus Type HDAUDIO
Device ID 10DE-0011
Subsystem ID 10DE-0101
Revision 1001
Hardware ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0011&SUBSYS_10DE0101&REV_1001
Device Manufacturer:
Company Name NVIDIA Corporation
[ nVIDIA HDMI/DP ]
Device Properties:
Device Description nVIDIA HDMI/DP
Device Description (Windows) Périphérique High Definition Audio
Device Type Audio
Bus Type HDAUDIO
Device ID 10DE-0011
Subsystem ID 10DE-0101
Revision 1001
Hardware ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0011&SUBSYS_10DE0101&REV_1001
Device Manufacturer:
Company Name NVIDIA Corporation
[ nVIDIA HDMI/DP ]
Device Properties:
Device Description nVIDIA HDMI/DP
Device Description (Windows) Périphérique High Definition Audio
Device Type Audio
Bus Type HDAUDIO
Device ID 10DE-0011
Subsystem ID 10DE-0101
Revision 1001
Hardware ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0011&SUBSYS_10DE0101&REV_1001
Device Manufacturer:
Company Name NVIDIA Corporation
[ nVIDIA HDMI/DP ]
Device Properties:
Device Description nVIDIA HDMI/DP
Device Description (Windows) Périphérique High Definition Audio
Device Type Audio
Bus Type HDAUDIO
Device ID 10DE-0011
Subsystem ID 10DE-0101
Revision 1001
Hardware ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0011&SUBSYS_10DE0101&REV_1001
Device Manufacturer:
Company Name NVIDIA Corporation
October 26th, 2012 Microsoft told me with "Microsoft Update Advisor" that I could upgraded my OS from Windows 7 Pro 64 bits to Windows 8 Pro 64 bits and after one year with another "Microsoft Upgrade Advisor" Microsoft told me again to upgrade my OS from Windows 8 Pro 64 bits to Windows 8.1 Pro 64 bits, but Gigabyte does not give the drivers on their website for my motherboard neither for Windows 8 and neither for Windows 8.1 and the system is however liable.
If I believe Gigabyte I need to purchase a new motherboard and probably a new CPU and new RAM.
1) Do you agree with Gigabyte or with Microsoft?
2) If we believe Gigabyte, so can you tell me what king of CPU and motherboard to choose for video editing and video encoding, please?
In the past, I had followed Adobe advices to use a Nvidia Quadro 2000 video card and HDDs in RAID 0 for video editing and video encoding.
Moreover, Microsoft recommends to use a SSD for Windows 8.1.
3) So, do you think I really need a SSD, with which capacity (256 or 512 GB ?) and which brand?
4) A SSD for the OS and software and HDDs in RAID 0 for video editing?
I edit HD (1600 x 1080 pixels) and I plan a budget between 450 and 650 $ for upgrading my PC.
Maybe I can only buy one new motherboard for 200 $, keeping my CPU and my RAM and buy a SSD 480 GB for 333 $ (total 200 + 333 = 533 $).
5) Do you agree with me for buying just only a motherboard and a SSD ?
Thank you in advance if someone can help me.
Otherwise my configuration seems to comply with http://www.adobe.com/products/creativecloud/tech-specs.html I have only a doubt for the sound.
Best regards
PS: the names of actual companies and products mentioned herein may be the trademarks of their respective owners.Hello Isidore,
I can answer questions 3 and 4, as I have that sort of setup.
3.) No, you don't really need an SSD, but I would certainly recommend that you buy one. You'll notice a huge difference in the amount of time it takes to boot. I bought the OCZ Vertex 3 (120GB) a while back, and it's very fast. Whether or not you should get one just depends on whether the speed is worth it to you, but if I were you, I would.
As for the size, that depends on exactly what you'll use it for. See number 4 below.
4.) Yes, that's my setup. The SSD is my primary drive, and my HDD is for everything else. Here's basically how I have everything setup:
When I finish a day of shooting, I copy all my footage into a special folder (I named it "IMPORT" since I use it often) on my SSD. I do this because the clips load much faster in Prelude and Premiere Pro. Then, after I finish and export the project, I move all the original files onto my HDD. I would still do this even I had a larger SSD, because it's always good to keep your primary drives clean.
I also set the render and cache directories to those that I create on my HDD, because for longer projects, my SSD would fill up quickly, so that's why you may want to consider buying a larger SSD (even though 128GB would probably work just fine).
I hope this helped a little!
~Josh -
i downloaded the free upgrade for OS X Mavericks, can i delete this download before installation ? i don't want it after reading reviews.
Yes, it's in your Applications folder and is called "Install OS X". Make sure to empty your trash afterwards to clear the space.
Matt -
How to redeem a free upgrade for OS X Lion
I just buy a new macbook pro on 10 July, how can i redeem the free upgrade for OS X Lion?
As many people say, can redeem through Itunes, but when i click in the redeem at the Quick Link, it want me to enter my gift card or other iTunes Code.
What should i do with the code? Where can i get the code?I just purchase MacBookPro 2011 Version (MC700). May I know how can I claim free upgrade for OS X Lion?
I note that you marked correct a response that seems to assume you just bought the machine and are interested in a free Mountain Lion update, but you state your machine is a 2011 model. I'm not sure whether that was a typo or there was a miscommunication, but it's important to understand that the Lion Up-to-Date program ended a while ago. If you are hoping to update to Lion for free, you've missed the boat on that one, and you definitely won't qualify for the Mountain Lion Up-to-Date program. If you want Lion, you'll need to buy it. If you wait a month, though, you can get Mountain Lion instead for $10 cheaper (Mountain Lion will only be $20, Lion is $30), and you can upgrade straight from Snow Leopard to Mountain Lion. -
theres are free upgrade for my mac on our apple store and i cant seem to download it, theres are free upgrade for my mac on our apple store and i cant seem to download it?
It'd be really helpful it you told us what the upgrade is, which Mac you currently have, and what OS you're currently using. And you only need to say it once.
-
I've paid for Adobe Creative cloud photographers package under a monthly subscription but i'm currently only getting access to the free trial as I can't seem to license the software, when I go to license it as instructed by Adobe I'm still asked for a serial number? When I check my Adobe account it shows no sign of any pain subscription yet they seem to be taking money from my account? I can't seen to find a means of taking it up with Adobe directly as I either want a refund of full access to the software i'm paying for.
If you are being prompted to enter your serial number when opening your actively subscribed Creative Cloud application then there maybe missing account information. Please see Creative Cloud products prompt for serial number on launch | CCM - http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html for additional information.
In addition if you are facing difficulties reaching the activation server please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. Also if you are managing a network please see the Adobe Creative Cloud Service Access Documentation for IT section ofhttp://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
Finally for additional information on managing your Creative Cloud account please see Manage your membership | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards
Rajshree -
I paid for "Creative Cloud Photography plan", but in my account i still have Free plan. What should i do?
Try Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
Hi! I want to upgrade from photoshop creative cloud photo plan to full plan CC for students. How do I do this?
The creative Cloud that you have under this Email Id has complete CC , please let us know if the single app CC registered to another ID.
Please refer to:
Manage your membership and payments | Creative Cloud
https://forums.adobe.com/thread/1235382
Regards
Rajshree -
Help me cancel the 30-day free trial period for Adobe Creative Cloud
HI, I want to cancel my 30-day free trial period for Adobe Creative Cloud.
Please, assure me you won't start charging me after the free trial period.
Thanksalexacaesco wrote:
HI, I want to cancel my 30-day free trial period for Adobe Creative Cloud.
The customer support should be better. How are we supposed to contact you guys if there is no phone number for the USA?
Please, assure me you won't start charging me after the free trial period.
Thanks
Oh!! just stop using it and after 30 days, it will expire. No need to to take any action. It is free so anyway so why bother?
They cannot start charging you because they don't have your credit card details. They need to have your express permission to take out a full contract of 12 months. -
Getting billed for 2 creative cloud accounts?
I was paying monthly for the Adobe Design Standard Subscription (Registration date December 1, 2011) which automatically upgraded to Adobe Creative Cloud Membership and then another Adobe Creative Cloud Membership appeared and I started paying for in my account.
How do I safely deactivate one of my Creative Cloud Memberships (getting a refund for overbilling would be a plus) without disturbing my files in the Adobe Cloud and the desktop applications I've downloaded from the Cloud?
See screenshots for details (no personal info showing, just products, services and dates). I refuse to chat with support again, previous two or three attempts to resolve this issue were horrible experiences.
http://c576002.r2.cf2.rackcdn.com/adobe_subscriptions.jpgAccording to the screenshot your subscription shows two Creative cloud membership for one year. For cancelling one year subscription you need to just call Customer Support and let them know which one you need to cancel.
Pavani. -
How can I delete my free member cabinet on creative cloud ?
Hello
I have two questions :
Question 1 How can I delete my free member cabinet on creative cloud ?
Question 2 I have two adobe accounts I would like to had put together so I only have an account, how do I do it ?
(Item 1 : [email protected] + account 2 kontakt@hesseldal - foto.dk )
Sincerely,
Michael Hesseldal
Storkeløkken 219
Kirkendrup
5270 Odense N
Fyn
Denmark
PS . translated via google tranlateYou do not have any CC registered to this ID, you are not being charged for CC. A free subscription is never, it gets disabled after 30 days.
Regards
Rajshree
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