Is MS Office included in product recovery?

First of all, my thanks to Akuma, Terentino and Ivan25 for their help with my previous dilemma.
Now, maybe I'm very naive, or just plain stupid, but I thought that after doing a product recovery my laptop would be in the same state as when I bought it - ie with MS Office available but it's not there. Does this mean I now have to buy MS Office? Knowing MS it will probably be cheaper to buy a new PC!

nannap, have you tried Open Office?
Although it seems slightly heavier on resources (especially RAM) than Word 2003, it works fine on my old Satellite Pro A120 (the basic model with the 1.46GHz CPU and XP Home).
If you google OpenOffice.org, you'll find all the details on their site - it can also be downloaded from such sites as File Hippo. Lots of information available on the internet.
And it's free. So if it's not to your liking - simply uninstall it.
Good luck.

Similar Messages

Error message "Product Recovery Function" removed

Greetings
Hi all........I am in a big trouble at this moment.I have installed OS XP which i am having from university. I am trying to reinstall my original Winxp using Rescue & Recovery 3.0. I repaired my MBR using MBR repair diskette and installed RnR 3.0. After that when i pressed F11 key it enters in rescue and recovery but when i click to bring my laptop to original factory state it gives me an error "Product Recovery Function removed from the system". I am service partition is still intact with the hard disk. It would be really helpful if someone can share his knowledge and experience.
thanking in advance
yogesh

Hi,
The recovery DVDs from Lenovo should get you going.
Are you trying to shrink the C: partition from within Windows? It's probably the page or hibernation file that is the problem. If you want to keep trying while waiting for the DVDs you could try an off-line partitioning tool. gParted on a Linux live CD or USB flash drive for instance.
There is some cloning software that can do a shrink during the clone op - Acronis for instance.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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PRODUCT RECOVERY PROBLEM?

hi good day ! can you help me? i use product recovery disk to recover and format my laptop but after the installation and set up , when it comes to desktop it will suddenly reboot and repeat the process again. please help me in my problem, hoping for your fast action. thank you

Please include your full model number when posting problems on the forums. It can be found on the bottom of your laptop.
- Peter

Satellite Pro L20 - Is MS Office is on the recovery disc

Hi,
This is my first time on this forum and I have limited technical knowledge - please be gentle!!
I have a Satellite Pro L20 laptop which is now 4 years old (I got it in Nov 2005).
It has been running extremely slowly over the past year so I removed any software that I no longer use, have backed up any files that I needed to keep and defragmented the hard drive.
I haven't really noticed any difference in the speed, I understand that I can now try to format the hard drive and reinstall windows using the Product Recovery disc.
When I first had the laptop, all I needed to do was press the power button, enter in a couple of passwords and a computer name and it all very nicely loaded with Office 2003 waiting there for me to use!
Could anyone tell me if Office is on the recovery disc?
It says that One Note 2003 is there and I have a code for that, but doesn't mention Word, Excel, Publisher or PowerPoint - these I use daily.
I've looked on the Additional Software disc that also came with the laptop and it doesn't seem to be on there.
Your help will be very much appreciated.
Thanks.

Hello
As Jimi said Microsoft Office is not preinstalled on Toshiba notebooks. Maybe its a trial version but not the full version and One Note 2003 is not the same as Office 2003.
Dont forget that the product key on the bottom side of the notebook belongs to the Windows version and its not for Office because sometimes I can read here that people try to use this key with Office. ;)
Greets

Equium L40 - Vista refuses to boot after product recovery installation

Hi,
I have had to carry out a product recovery uses the supplied restore disk on an Equium L40 (PLS41) laptop. The recovery procedure does its job to the end, reformats and copies all the files then restarts. Now the problem starts....
The pc gets past the BIOS splash screen then it goes completely black with only a flashing underscore cursor in the top corner of the screen. No HDD activity or CD-rom activity.
I have done the recovery about ten times now. All with the same result. I have tried the repair procedure using a Vista boot CD and I have also tried it using another disk that came with the computer, Vista anytime upgrade. There are no faults found, it see's the hard drive and shows that the vista files are on it, also sees the winRE partition.
I have even tired installing fresh from the anytime disk. This also reformats the drive, copies and unpacks all the necessary files, starts to install updates off the disk and then says it needs to reboot. It reboots and goes straight to the black screen with the flashing underscore cursor. This happens whether I press the "hit any key to start from CD-rom" or leave it to boot from the HDD.
I have been trying to fix this for two days now including endless hours of forum searching, my friend, whom the pc belongs to is getting quite irate as am I. I need help. Does anyone know how to fix it?

Hi
According to your message I believe that the HDD is faulty.
I think there is a faulty master boot record (MBR) on the HDD and therefore the notebook refuses to start.
One question; did you try to set the BIOS to the default settings? If not try this.
If it doesnt help and the notebook will still not boot up then you should ask the ASP for the check.
In my opinion its a HDD issue and possibly the HDD must be replaced!
Greetings

Use Product Recovery Disc on different Thinkpad for virus recovery?

Hi,
Three days of struggling to clean an infected Thinkpad so I am ready for drastic action.
Wife's T60 2007-43U rendered useless by ramnit virus. Long story, but reformat seems like only solution.
Have T60 2008-SAA with as-built installation, and expect I can make Product Recovery discs for that machine.
Also have T60P 2007-8JU working fine, but with no recovery partition or great Thinkpad utilities,Sonic or WinDVD as reformat by previous owner deleted them. All three computers have XP Pro with SP-3.
Questions:
1. Can self-made Product Recovery Disc from one Thinkpad be used to reinstall factory load on these others?
2. If so, should doing that completely clean the disk of existing virus and leave it in "new" condition?
3. Understand 6 CD's make up the factory set of Recovery Discs. The as built load is about 10GB! Is there a list somewhere of what all is included in the Recovery? Before I start making these discs, should I expect a total of 6, more, or fewer?
Thanks!

Returning to give you feedback on the success of this recovery. The T60 went from being a doorstop to fully functional!
Thanks again to ajkula and TuuS for their suggestions. Helped me through a harrowing experience.
I made a full set of Product Recovery Discs, 6 cd's, but did not use them as it would have restored I assume to Windows XP or XP SP2 as originally shipped. The source computer had been upgraded to XP SP3 and was up to date on all Windows Patches. I decided to give it a try with Rescue and Recovery to take advantage of those upgrades. I made a full set of R & R discs and with nothing on the computer other than the original load and Firefox, it took 10 cd's.
On the target computer, the one with the virus damage, I set the bios to start from the CD drive, then, as ajkula suggested, and many other anti-virus sources endorsed, I wiped the disk, and I used dBan for that. Worked well in "short DoD mode" and took about 3 hours on a 60 gb drive. I had never tried that before.
I loaded the R & R start-up disc and from there on all I had to do was insert the next disc when instructed. This took several hours because I was not always paying attention when it called for the next disc. The only confusion was after the start-up disc ran and formated the drive, on the next disc, it warned that it was going to format the drive. I don't know if it did it twice or if the message is just poor communication. It went through to the end, and the result is the previously virus ridden computer is now 'identical" to the source. The hardware is similar but not totally identical . As TuuS suggested, the drivers must have been there as I did not have to add any drivers during this operation or since.
Regards to all,
MtnEar

What is difference between "Product Recovery Media" and "Recovery Media"?

Both of the above are options in my ThinkVantage Folder. I asked Lenovo (Atlanta?) and uhm...they did not know either.
....And will either option give me the option of doing a clean Vista Ultimate install minus bloatware?
thks
J
Message Edited by jc321 on 11-13-2008 03:02 PM
Message Edited by jc321 on 11-13-2008 03:03 PM
Moderator Note; please update your profile with your correct country location as per the forum rules. Products, options and services vary from market to market. Knowing your location helps us help you
Message Edited by andyP on 11-14-2008 12:25 AM
Solved!
Go to Solution.

Got it - thanks.
For such a critical function one would think they would make that a tad more clear. You can also click on the Lenovo Partition. It will prompt you to create Recovery Media there as well. The contents of which match neither the Product Recovery Media nor the Recovery Media.

Product Recovery shuts down unexpectedly on Satellite 1900-303

I have the correct Product Recovery disk and have got the recovery screen by holding down "C". I press 1 and the 1 again to do a full wipe clean. The progress indicator bar then show progress until about the 25% level (takes around 5 mins) then machine shuts down.
Has any one experienced this issue? Greatly appreciate any comments ideas. Many thanks, Brendan.
[Edited by: admin on 22-May-05 20:26]

I found the problem. The shutdown was occurring because during recovery the "system" (System = hard disk/dvd reader?) is under high stress requiring the fan on 100% for cooling. My fan intake on the bottom of the machine looked clogged so I blew it and lots of fine dust came out.
I then retried and it worked. Presumably, the shutdown was because of overheating of the "System" (not exactly sure of which bit - but whatever bit was getting too hot). How about that for a low tech answer?
Sorry it was not more interesting! Brendan.

Satellite Pro A120-144 - can I run Product Recovery from an external DVD/CD

DVD/CD Driver is not working properly. Is it possible to run Toshiba Product Recovery CD from an external DVD/CD player?

I don't think that is possible.
I tried it on my Tecra A8 and it only detects the internal DVD Drive, even if the internal Drive is faulty or missing.

Equium A210-1C4: Winload.exe problem after using product recovery disk

Hi There
I Could really do with some help here. I have a Toshiba Equium A210-1C4 Laptop. Partitioned drive with Vista home premium service pack 4.0.
Last night I used the product recovery disk supllied with the laptop to try and restore it back to its factory settings.
and the end of the process I'm left with a cmd prompt box with X:\windows\system32\cmd.exe in the blue top bit stating:
Error: imageX could not apply vista F:\05993xsp.swm Index 2 from ODD to C:\!
Press any key to continue. That box dissappears then another one with Administrator: X:\windows\system32\cmd.exe in the blue top bit stating:
waiting for ODD to become available...
ODD Drive F: ready.
check for medium in drive F:...
Failed to initialise the raid class.
No RAID - continue normally...
X:\windows\system32>
Now whenever the laptop tries to restart it just comes up with the error message:
WINDOWS FAILED TO START. A RECENT HARDWARE OR SOFTWARE CHANGE MIGHT BE THE
CAUSE
FILE: \WINDOWS\SYSTEM32\WINLOAD.EXE
STATUS: 0XC000000E
INFO: THE SELECTED ENTRY COULD NOT BE LOADED BECAUSE THE APPLICATION
IS MISSING OR CORRUPT
Below I then have the option to esc or continue both with the same outcome of system trying to restart.
The recovery disk has no repair option on it.
please help, I haven't a clue.
thanks

Hi
It looks like something went wrong during the Recovery procedure.
Did you try to recover the notebook once again?
If not you should definitely try this!
You are right; the recovery disk hasnt a option for repair because the recovery disk is not the same like a MS Vista disk. The Recovery disk contains the image files (its a package) and the files contains the Vista, Toshiba drivers, tools and additional software.
Therefore if something went wring during the recovery procedure, you will be not able to repair the OS installation but you have to run it again.

How do i install office for mac 2008 to my new i mac which has no optical drive. I have the Office discs and product key

how do i install office for mac 2008 to my new i mac which has no optical drive. I have the Office discs and product key

You could purchase any commonly available external USB DVD/CD writer, such as the excellent LG brand units sold on Amazon, for about $30 US. I've used an LG writer for years to save wear and tear on my older Superdrive.

Is there a way to download Office using my product key? Or because I bought it through my university, will it not let me?

I bought Microsoft Office 2010 through my university. I recently got a new computer that did not come with office or a DVD drive. I still have the product key, but it wont let me download office from the online website when I enter the product
key.
Is there a way to download Office using my product key? Or because I bought it through my university, will it not let me?

Is there a way to download Office using my product key? Or because I bought it through my university, will it not let me?
Download it from here:
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx
Thanks.
Tony Chen
TechNet Community Support

How to include /Exclude products in customer catalog view.

We are using CRM 4.0 with internet sales applications (ISA).We have product catalog setup in webshop where customer/customer service team given access to view products based on the different product hierarchy.
This is enabled though creation of multiple customer views
Now we have a requirement that customer need to view only few product out of the product category level assignment but asper the current system if a particular product category is marked then it show all the product under the product category in hierarchy assignment
Which means assume there are 100 products assigned to a product category ID under customer view, but customer has show all the 100 products but he need to view only 50 products out of 100 products assigned
We need to find out if it is possible to include / exclude products from a customer view not based on the product hierarchy / category ID.
Is that possible? we tried Partner product range but not sure ...can anyone throw some light in it... please let me know if I'm not clear on this.
Thanks
Jegatheesan.

The app builder prior to 8.x was only designed to install the application you created. The actual instrument driver VIs should be included in the app but the IVI driver itself (the low level dll) is not. You should really include the installer for the IVI driver and not just the dlls. This is the .msi file that is on the instrument driver download page. If you are getting an error about VISA32, then it sounds like VISA was not installed either. I usually install VISA and NI-GPIB from the CD that comes with the GPIB board and I do this when I install the board into the computer. However, you can also include these installers with your app as well. On the Installer Settings tab, click the Advanced button. You have the option there of 'Run executable after installation'. The simplest thing to do is to create a .bat file that will call the other installers you include with the distribution. Don't forget that you also need the IVI Compliance Package so include that installer as well.

How to use the rescue and recovery, and the product recovery discs ?

Hi everyone,
I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two?
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
Solved!
Go to Solution.

blake_ibm wrote:
Hi! I'm blake
There is no diff between the two... One is on the Hard Drive and the other on CD/DVD.
Having the HDD version (pre-installed) is a good for trouble shooting. It uses a whole diff O/S on a whole diff partition (not C.
So if you are having problems and boot to RnR (via F11), and those problems go away. you know your issue is software related. If you still have the same problems probly Hardware related... IT IS AN EFFECTIVE WAY TO TAKE WINDOWS OUT OF THE PROBLEM.
Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
dose all that make sense?
Hi blake_ibm,
Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
I'm really grateful for all replies, but please people, read the question first !!!
I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

T60 problem with product recovery disks

After Installing disk 1 of product recovery I am getting a message asking for "Final C" disk. I do not have this and I can go no farther with the recovery
How can I get past this? What could be causing this?

Maybe you could provide a little more information as to how you are trying to recover your system, are the recovery discs from Lenovo or did you create them yourself?
Recovery scenario using Lenovo or self created recovery discs;
boot from the Lenovo R&R or 1st disc created, once it has loaded choose to restore system and then restore to factory settings. Make sure you read all messages carefully. If it says remove disc and turn off and then turn on your system, you will need to, after removing the disc, press the power on button untill the system turns off, then turn it on again without inserting any disc.
You may be asked for a supplemental disc. If the discs are self created you do not have this disc and you need to click on "no". If the discs are from Lenovo you may, may not have one, click "yes" or "no" accordingly. Proceed as instructed and your system will be recovered.
Edit; just had another thought, may / may not be relevant in this case - but just in case: If you are starting the system, then pressing the blue ThinkVantage button, and do not have a factory restore option; - if you can still boot into windows you need to run System Update and let it update itself. Then try the ThinkVantage button again at boot, hopefully the factory restore option will be available.
Hope this helps
Andy ______________________________________
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Is MS Office included in product recovery?

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