Is my battery fried?

I have a refurbished macbook air purchased in September 2013.  While charging my battery, my charger got very hot.  I unplugged it and let it cool.  When I tried again, the computer wouldn't charge.  I figured the charger was damaged from the heat and tried my other charger this morning.  It still won't charge.  It will recieve power from the outlet (little plug icon, % not decliing), but it will not actually charge.  Is my battery fried?

extremely likely the circuitry in your charger is kaput actually
Contact Apple for free in shop diagnostic and possible replacement of same.

Similar Messages

  • Angry with Creative Tech Support!!! Battery fried and they won't help!

    I am seething with anger right now over the awful Tech support I just received from Creative's Tech support phone line. I called to find out how I can get my almost new less than 2yrs old Creative Zen Sleek Photo 20gb MP3 players battery replaced. I am sure that my brand new Toyota Prius mp3 AUX jack fried the batter in my player. I have owned this for less than 2 years, and I hardly ever used this player. I always kept it charged fully and rarely played it.
    I have kept my player plugged into the AUX jack in my new Prius for the past 3 weeks, I went to turn it on yesterday and the battery was dead, it would not power up, so I just thought I forgot and left it on in the car and the battery just needed to be charged. I charged it up from 5pm last night to 6am this morning and it still showed it was charging, but no progress was being made on it. I unplugged it and tried to power on, nothing,, dead,, so I plugged it back into the charger and powered it on, it came one and started playing, then I left it on and unplugged it from the charger and within 20 seconds it gave me the warning that the battery was low and it was shutting down. The battery bar was completely white and showed that it was not charged at all from all those hours of charging, it usually charges full within 4 hours, it had been plugged in for 3 hours with it not being charged at all, yet it showed that it was charging..
    So, I know the battery is now fried, and I am sure the Prius AUX jack killed the battery, I have already heard of one other person this happening to on a Prius message board.
    So, I called up Creative this morning to just ask them how much to put in a new internal battery and fix it, they won't do it because it is out of warranty,, I told them I know it is out of warranty, but I am willing to pay? them to fix it, they told me that don't do? that, and I then asked very nicely and calmly to please direct me in how I can get it fixed, silence,,, from the agent,, she did not know what to say, basically she kept telling me I would just have to buy a new one.. I repeatly asked her to please tell me if the internal battery is replaceable by "SOMEBODY", I know Creative will not repair it, but you cannot tell me that this player is garbage now and nobody can fix it just because Creative refuses to do so.
    I then asked her how they can make a $250 product that cannot be repaired once it is out of warranty. I asked her what kind of company makes products that are not fixable?, This does not make any sense at all. once again, silence from her.. I kept? repeating that I just want to know if the battery can be replaced by somebody and how to go about finding out. She acted like it was a big secret. I said, Look, I know you won't fix it, but it has to be fixable by somebody... right,, or are you telling me that once the warranty is out, products just need to be thrown away in the garbage and replaced with a new one,, there is nothing else wrong with the player, the battery is just fried, that is all, as it still works when it is plugged in to the charger.
    You cannot tell me that a company like this makes internal batteries that are NOT fixable once they break, and the ONLY solution is just to buy a new product? This is insane, if this is the case I will NEVER buy another Creative product again..
    I have now called Toyota to see what they are going to do about this, but I'm not sure how I can proove that the AUX jack really did the damage. I know it did, but all I want to find out is how to get somebody to replace the internal battery.
    I have over 4,000 songs on this thing and I don't want to buy a new one and have to download them all again, this took me over 6 months to do this...
    Does anybody have any suggestions, I really truly disappointed in Creative and how they operate. I asked to speak to a supervisor and she wanted to pass me along to another Agent, I said NO, I want your name and the supervisors name and I am now waiting for a call back within 48 hours they told me.

    HI, Thanks for the websites, I did find some yesterday,, Be assured that if your player is out of warranty Creative will not repair it for you even if you tell them that you will pay for the repair. They just don't care, they want people to just buy a new one and they will refuse to tell you that there are places out there that will fix it for you. It is like some big secret I guess and their customer service reps in the Tech dept. will NOT tell you this. To me, this is such a deception and the most awful customer service in my opinion. I can guarantee that I will never buy another creative product again if? this is how they deal with customers that have purchased their products.
    I was not blaming them for the battery not working or anything just wanted their help in finding out how I can get it fixed. Crap happens and things break, but if Creative truly has the opinion that they will refuse to talk to you after the warranty has run out, this is totally appalling. I actually had to lie when I called and I had to hit the button that said that my player was less than 6 months old. Because there was NO way for me to talk to a li've person or get any questions answered by them if the player was out of warranty. They direct you to the website help, but that site is NOT working, and I still get a message today telling me that some "Kana" help website is currently not responding. This has been doing this since yesterday.
    So, right off the bat you are already shown that Creative could care less about their products after the warranty runs out.
    Oh, and I never said in my post that I did not have my music backed up on CD's or on the Computer, I merely said that I did not feel like downloading all 4,000 songs again onto a new player, that takes time. I have over 25,000 songs, almost my entire CD collection on my computer and it does take time to go over all those again and pick the ones I would want on a new player. All of my music is backed up, that does not mean though that it is not a pain in the butt to transfer them all to?a new player. I certainly will not buy another Creative product, so I would in essence have to start all over again and pick out the ones I want on a new player.
    I'm in the process now of finding one of those repair places on the web to fix it, but I will never buy another product from Creative again

  • IPod battery fried. What should I do?

    So I bought my iPod touch in June of last year and then a week ago, the hardware fried out. I didn't purchase any warranty plans because, honestly, I didn't think that my iPod would turn to this state in less than a year and a half. My dad took it in for a genius appointment and they said that the actual hardware, not the battery, was fried and useless. I don't really know who to ask this question, since I don't see a link anywhere to email apple, but what would you suggest?

    John--
    I'm going to start: Define what is "fried." What exactly is the issue? Touch screen, volume, home button? Are they sure it's not the battery?
    Apple can be reached here: http://www.apple.com/support/contact/
    Best of luck--
    Doc

  • Is my battery fried already?

    Purchased in March of 2008, it has recently stopped holding a charge for more than 15 minutes... like so many others on this board. Can anyone tell by these specs if the battery is considered dead?
    Thanks
    Model Information:
    Serial Number: Sony-ASMB012-379b-9c4b
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 105
    Fully charged: No
    Charging: Yes
    Full charge capacity (mAh): 826
    Health Information:
    Cycle count: 113
    Condition: Check battery
    Battery Installed: Yes
    Amperage (mA): 1521
    Voltage (mV): 12438

    Here is an article that might apply:
    http://www.apple.com/support/macbook_macbookpro/batteryupdate/
    The software update is to be run on older batteries, but as I understand it, the program is for any MBP with an Intel Core Duo processor. If nothing else, there is a clear explanation of some of the characteristics of a defective battery.
    Good luck!
    Message was edited by: S.U.

  • Kernel_task and battery? could this be the fix?

    'm running 10.6.8 on a 2011 15'' MacBook Pro.  Recently I've had my kernel_task spike up to 700% and stay there for as long as I use the computer.  I checked the internal temperature of my computer using an application and everything was normal (ranging from 37 degrees C to 56 degrees C).
    I reinstalled Snow Leopard completely and in Safe Mode, it works but not when I boot normally.
    I THINK I MIGHT KNOW THE PROBLEM BUT I NEED HELP.  My battery fried about a month ago (it says Replace Now as the condition) and I've kept the computer with the AC Adapter 24/7.  Do you think the lack of a battery might be affecting my kernel_task?

    TimothyGao,
    I know this is an old thread, but I think a lot of people may be seeing this issue and have this question so I am adding my 2 cents for the knowledgebase.
    I have the same issue and the same question. I know for sure that the battery is related, although I am not sure if it is 100% of the cause. I have a 15" 2012 rmbp and never had any issues until about 6 months ago. The initial symptom was that kernel_task would jump to 100+ % (my record was 3500%) when I was using my built in display and also had multiple displays connected via thunderbolt. If I closed the macbook lid or unplugged one display the kernel_task would go back to normal levels. Eventually this started happening more frequently during normal use with no external displays connected.
    I reset my smc and pram many times.
    I deleted the plist the controls the power management (faulty fan config bug).
    I forced the GPU into low graphics mode always (turn off graphics switching and hack some plist file -forgot which one)
    I did a clean install of Yosemite.
    I turned off chrome plugins loading automatically
    Eventually I realized that the issue seemed to be related to heat.  The kernel task spins up CPU cycles to stop heat generating processes from maxing out the CPU and overheating the macbook.  About the same time I also realized that the problems seemed to start happening about the time my battery reached 1000 cycles.  I have still not replaced the battery so I am not sure it will fix the issue completely.  I do know that when the power is not plugged in the kernel_task seems to stay relatively low on the CPU usage list.  My battery only lasts about 30 minutes now on low usage so I keep it plugged in all the time. When the kernel_task process pegs my CPU I unplug the power and the process drops back down to normal.
    I will replace the battery sometime last week and report back here to say if it resolved the problem.

  • Looking for some advice on what to do about

    So I have a macbook pro - late 2007 model I guess
    2.16 core duo(just before the core 2 duo's i guess)
    2gig's ram
    ATY,RadeonX1600 256mb
    My problem itself is in 3 parts
    1.) My battery fried late 2008(have it running off the adapter since) and I was wondering if my model will fit with the 2008 model batteries? If so do you know how much it would cost(cdn dollars if possible)
    2.) My video card is from what I believe to be ruined/terrible shape. I've been using SMC fan control for awhile to sway the overheating, and it helps but I believe the damage was already done while I did not have it active while using my computer for games and other various things(MBP's seem to run insanely hot?)
    I will be calling the apple store i bought it from tomorrow but I was looking for some advice on any type of diagnostic tests I might be able to do to test my video card as well how much would it cost to replace(assuming you can't upgrade much in a laptop)
    3.) Wondering your opinion on the overall value of the computer with the replacements/without.
    It appears to run perfectly fine though sometimes when program's open up I start to see tearing and pixel's looking crazy all over my screen(assuming a fried video card)

    You can buy the battery design for any old MacBook Pro models (not the unibody). MacBook Pro from the first to the last generation uses the same battery. It cost $129 (not sure how much it cost in Canadian but probably a $20-$30 premium). As for your graphics card, Apple has a one price model for all hardware repairs ($310 or something around there and converted to Canadian probably around $350 to $360). I think you should get it replaced. The only test that I can think of is to re-install the OS and see if the problem occurs, if it does then its most likely a hardware issue. There is no standard test that's widely available. With the replacement I think the computer values in the range of $1800 to $1500) and without the repair I would say about $1350 to $1000 at best.

  • SERIOUS PROBLEM - need help! flashing lights!

    my ipod has turned into a strobe light machine.
    it started when my ipod's battery died. i tried to charge it through a usb hub and power cable. that is, i powered the usb hub directly from a wall socket, then used the ipod cord plugged into the hub to charge it.
    *the battery fried*
    i went to batteries plus and got a replacement battery. i installed it myself. about a minute later, the ipod heated up veyr rapidly. i feared it would melt the hardrive so i disconnected it and reconnected it. i did this about a dozen times, each time it still got dangerously hot.
    then i broke the ribbon cable to the battery.
    i didn't do anything to the ipod after that for about 6 months.
    i got a new battery today. i retried it, everything worked fine. no heating up. i went to go charge it by plugging it into the computer and itunes popped up saying that the ipod was corrupted, i may have to restore it. so i hit restore, and then it said it couldnt restore because of an *unknown errpr*.
    dammit.
    the screen had gone a dark grey. i disconnected the battery and reconnected it. the ipod hissed - like a cockroach or somthing - when i did and it began to flash on and off again like a strobe light.
    whiteblackwhiteblackwhiteblack thats all it does.
    this is the same problem that happened when i fried the first battery
    now im INCREDIBLY frustrated. imi praying that someone can please help me!!!!!
    thanks and sorry for the long post. this is my first one by the way.

    Exactly. Try http://www.iresq.com or http://www.ipodmods.com or one of the other 3rd party repair sites.

  • Silent recall on MacBook Pro batteries

    http://blogs.zdnet.com/Apple/?p=189
    "If it wasn't bad enough that to have processor and CPU whine, poor Airport reception and solar ambient temperatures, it appears that some early MacBook Pro batteries are now failing.
    Christopher Price from PCSIntel.com has uncovered what appears to be a potential issue with the first batch of MacBook Pro batteries.
    According to his blog entry "Now The MacBook Pro Batteries…" Chris' MBP battery fried last night and a bit of prodding from AppleCare got the serial number block. AppleCare said there was a known issue with some early MBP batteries and are cross-shipping out new ones to customers having similar symptoms.
    MacBook Pro serial numbers up to W8608 are potentially affected by the issue. This means that only the very first two weeks or so of MacBook Pros produced are potentially affected.
    In a story on the PowerPage "The MacBook Pro Serial Number Code" I explained how to decode your Mac's serial number: The first two digits are the FactoryID, the third is the year of manufacture and the fourth and fifth digits are the week of manufacture.
    A serial number starting with W8607 means that the unit was manufactured in facility W8 (Shanghai China) on the 7th week of 2006. My MBP 2.0GHz begins with W8607 and the full serial number means that it is production number 983 (within this week) according to Chipmunk.nl.
    - W8607 - Manufactured: Week of Feb 12, 2006
    - W8608 - Manufactured: Week of Feb 19, 2006
    - etc..
    Symptoms of a MacBook Pro battery problem include: power level going from a full charge to 90 percent, then immediately off. The battery usually either goes straight to one blinking LED or won't respond at all. Some may experience a significant loss of battery capacity as well.
    I have two batteries, one has a 6N606 serial number (original) and the other starts with 6N609 (less than a month old). I have yet to experience any battery problems with them. A quick check of Apple's Discussions forum (MacBook Pro > Power and Batteries on a MacBook Pro) yielded a couple of strange MBP battery oddities, but hardly a pandemic. Let's just hope this isn't the start of the MacBook avian flu."

    Hi jeff,
    It's good to see Apple replacing parts that fail. I believe this battery is a new design so it's not unlikely to see some with problems.
    I have a week 10 machine and even though my battery has not failed, it does have a random behavior. It might go as low as 2400mAh max charge... and when I'm about to call Apple I check again and it's up to 5600... I don't really like this and will eventually ask for a replacement.
    I was waiting for a firmware update that will fix this like it happened with the 1.67 hi-res PB's but nothing came up yet.
    We'll see.
    Best Regards

  • Laptop won't charge

    Ok. I know I'm not putting all the info in but atm I'm away from laptop. My problem/issue/question is when I plug in the charger the light near the plug will blink white but it won't stay on. Is the charger not charging or is the battery fried. It basically wont turn on...I'm assuming it's the bat..

    Aatrox03 wrote:
    Ok. I know I'm not putting all the info in but atm I'm away from laptop. My problem/issue/question is when I plug in the charger the light near the plug will blink white but it won't stay on. Is the charger not charging or is the battery fried. It basically wont turn on...I'm assuming it's the bat..
    You need to try a different working charger to see what might be the cause.
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • "Attempt to copy to disk failed"

    I just got a 5G 30GB Photo to replace my 4G (battery fried). When I try to sync it get so far and hangs up. I then get an error in iTunes: "Attempt to copy to disk "name of iPod" failed. The disk could not be written to or read from." Is my iPod's hard drive already fried?
    HP Pavilion   Windows XP   Using USB 2.0 to sync

    I've got he exact same problem. I too, was just removing the offending song, but since the "failed to copy" started, I'm starting to get other errors as well. It now takes iTunes no less than 10 minutes just to recognize a CD and I've seen the same "failed to copy message" regarding my hard disk. I've followed the 5 R's and the ONLY result is that iTunes dumped all 20GB of my music.
    Any help that doen't require reformatting my computer or dumping data is appeciated. I'd also rather not spend another $50 on a dock. I have repaired my priviledges. I am using USB 2.0. I have already tested (and exchanged) the iPod, I have updated my OS, iTunes, and now am debating on how much more I want to put up with this.

  • My iPad is charging too fast!

    So my iPad 2 has been what i thought was broken for the last week.  It wouldn't show up as charging using multiple docks/cords/outlets but it would charge extremely slow and that charge would run out very quickly.  I thought my 30 pin connecter on my ipad was broken butNow using my original cord it is charging super fast and showing up as charging, it is chairing at a rate of 1% every 3:30 with screen brightness up halfway and watching tv with the Netflix app.  Should I stop charging it and is my battery frying?

    You can't overcharge. Once it gets to 100% it quits charging.
    Here's some general battery info.
    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
     Cheers, Tom

  • Help With Creative Zen Vision M

    Hello.
    My iPod was one of the versions with the known issue of the battery frying out after a year (of course it happened about a month after my warranty expired) so I went out and bought a Creative Labs Zen Player. Now I don't appear to be able to import any of the songs or videos I purchased on iTunes, and I purchased a lot. Can anyone tell me how I can convert these files, or am I just out of luck?
    Thanks
    Marc

    Go to System (on the main menu)>Player settings>Protected Content Password and make sure Protected Content is set to 'Show' Then set a password. Go back to the main menu, and go to Videos>Video and pick a folder in there, press the dropdown menu button (The bottom right black button) ontop of that folder, and click protect. Go back to the Player settings menu (The one you went to before) and tap the touchpad on Protected content : Show, it should say Hide instead of show. Your folder is protected.

  • Will iphone 5 ever work again?

    My phone dropped out of my back pocket into a PORTO POTTY! and was nearly fully submerged as I hesitantly debated my options. After the infamous retrieval it became very hot a few minutes later. Is the battery fried? Is the entire phone fried? It is in a bag of rice right now.. HELP! I have had it for 18 months...

    It's most likely cooked. Even if you manage to revive it, it will probably fail in short order from corrosion caused by the chemicals. Even if it didn't, I don't think I'd be willing to use it...

  • My ipod 3G wont turn on, iv tried to reboot it. Why wont it turn on?

    My 3rd gen ipod just shut off when i was listening to my music, Its only 6 months old. It wont respond to the typical rebooting tecniques on computer and off. is the battery fried?

    You need a trip to the Genius Bar.
    Make an email appointment at your nearest Apple Store and take it in.
    They'll either fix it or give you another since at 6 months it's still under warranty.

  • What does it mean when my MacBook makes a clicking sound, and when I turn it off and back on again all I get is a folder icon with a ? in it?

    My MacBook made a clicking sound.  I turned it off for 5 minutes, then restarted it.  Now all I get is a folder with a ? on it.  Is my battery fried?

    That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
    Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
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