Is my DVD/CD drive dead?

I just burned a DVD-R and usually I can see the disc show up on my desktop and in Finder after it's done burning. This time I don't see it anywhere. I can pop the disc into my MacBookPro and it reads fine.
Is there a way to test the drive in my MacPro to find out if it's still good or not?
If it's dead (it's the original that came with the computer), any suggestions for a good replacement?

any pioneer

Similar Messages

DVD drive Dead?

Hello all,
I have a Sunblade 1000 that came with no DVD drive. I found a drive on eBay, model 390-0025. I installed it, however it doesn't seem to be getting any power. I see no lights during boot, and nothing happens when I press the eject button. The system came with a smart card reader also, and I don't see any lights for that either during boot, but I'm not sure I should.
My hardware knowledge with Sun equipment is pretty limited, but it would seem that even if the SCSI id was incorrect or I had some other configuration problem the tray should open.
Just looking for things I can check before telling the seller that the drive is DOA.
thanks!

The removable media bay has a pass-through power cord that attaches to the systemboard.
Perhaps that connection has been accidentally unplugged from the systemboard.
Even though that's a SCSI DVD-ROM drive,
is has a familiar 4-pin Molex connector for power.
Test the optical drive in your PC.
Connect a power plug to it and boot the PC.
Even without an attached data cable,
it should react to a probe of power during the PC's POST.

DVD stuck, drive not recognized in system profiler, can't eject, HELP!

I am distraught, my DVD/CD drive is quite sick, if not dead. Alright, I watch DVDs on my computer somewhat regularly, but this one time I was about an hour into a movie when it just stopped playing. I couldn't finish the movie because now my computer doesn't recognize the disc or even the fact that it has a DVD/CD drive at all. The DVD doesn't appear on the desktop and the eject button doesn't do anything, it's been stuck my drive for maybe a month or so and I forgot about it for a while actually.
The scariest thing is that when I check my system profiler I can't find any info about my DVD drive. When I click on disc burning, it says I dont have a disc burning device installed.
I've tried resetting the power manager (PMU) but to no avail. I would really like to solve this without taking my computer somewhere.
Any suggestions?

Welcome to Apple Discussions
Simple step first. If the "stuck" is due to a software problem, restart the computer holding down the click pad through the start-up until the disk ejects. This usually ejects anything in the drive.
You'll find other suggestions here (Donald Worrell post).
If none of the above suggestion work, you'll need to get a technician (Apple certified, if still under warranty) to look at the machine. If the DVD ejects, but the profiler still does not recognize the drive, then a trip to the Technician is your only recourse.

CD/DVD Disc Drive Issues

I'm having trouble with my CD/DVD disc drive.. it won't load a disc, CD nor DVD. I put it in the slot, but it doesn't catch and get pulled in. Has anyone experienced this problem and found a fix? I'm hoping that the motor isn't dead!
Thanks,
-Adam

It may just be time to replace your SuperDrive. Take it into an Apple Store for diagnostics and if they tell you that the SD has bitten the bullet (which they do sometimes) then you should have it replaced.
Sorry,
Clinton

New DVD-R Drive for Power Mac G5

My DVD-R drive is dead. Does anyone know if I need a SATA Drive and if I have any limitations?

You can use any PATA optical drive for your G5.
Parallel ATA has a wide cable attached to it, SATA is a much smaller cable.
I successfully replaced mine with a drive from LaCie (Samsung)
How to make the swop is described in detail in this document by Apple;
http://manuals.info.apple.com/en/PMG5OpticalDriveDIY.pdf
Read the whole manual before you start. It really has all the answers.
More document for your G5 is here;
http://www.apple.com/support/manuals/powermac/
Remember to swop the front of the tray. Take care when removing it from your original drive. It is attached using strong two-sided tape. Use a large flat screwdriver or a knife and gently twist it between the tray and the front cover.
If you break the cover from your original drive, making it useless, the new drive will have no problem opening and closing as long as you remove the cover of your new drive.
When removing the cover that comes with your new drive gently pull from the bottom of the tray. It is just clicked in place.
No other modification will be required on your new drive.
Don´t be alarmed if your new drive is longer or shorter than the original drive your are replacing. It will fit and it will work.

DVD/CD Drive not working on Satellite L55

I have a Satellite L55 laptop with DVD/CD drive that I've used successfully to burn CDs in the past. Yesterday, I tried to view a DVD given to me by a friend and all it did was click and nothing happened. No error message other than telling me there was no DVD in the drive.
This morning, I put in a CD and same thing happened. You can hear the drive whirr a bit but then there are little repeated clicking noises and nothing. iTunes told me to put in a blank CD (the CD shows as blank in other drives), and if I look at Windows Explorer, it tells me to put in a DVD.
I've taken a quick look at the driver and it tells me that everything is working properly. If I tell Windows (8.1) to update the driver, it tells me it's the latest driver.
As far as I know, nothing has happened physically to the drive, beyond being opened accidentally on occasion when moving the laptop since the open button just happens to be in the right position for that to happen when you lift up the laptop.
Any ideas as to what I can try to do to see if the drive is truly dead before attempting to replace it?
Thanks,
Marie

Always post your full model and operating system.
run the microsoft fix-it to correct the problem for you the page is here - http://support.microsoft.com/mats/cd_dvd_drive_problems/
Or here is the tool - http://go.microsoft.com/?linkid=9740811
Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD or DVD discs, when a drive is not found, not accessible or not connected.
Run now
Advanced-Download to run on a different or disconnected computer
Click Download below, then click Run or Open in your browser and follow the onscreen prompts to create the Fix it Portable folder
Then copy the Fix it Portable folder to the computer with the problem and run the Launch Fix it application
Download
What it fixes
Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
Runs on
Microsoft Windows Server 2003
Microsoft Windows Server 2003 R2
Microsoft Windows XP
Windows 7
Windows Server 2008
Windows Server 2008 R2
Windows Vista
Windows 8
Windows 8.1
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Folder with ? at startup - is my hard drive dead?

At startup I got a folder with a question mark.
I started up from MacOS 10.5 DVD, opened disk utility and my hard drive was not shown in the available volumes.
In System Profiler, under serial-ATA, it says "There was an error while scanning for Serial-ATA devices.
Tried to reset the PRAM, it did't help.
Is my hard drive dead, or is there something else for me to try?

sorry to say but yes your hard drive died....it has just happened to me last week....18mth white macbook. I hope you have everything back up....(I had just got a external hard drive and was going to back up the day it died...sods law!)
Took it to the Apple store and they replaced the drive....fantastic service...got it back in a day.
so lesson to all...back up.

My last windows update whiped out my cd/dvd rom drive. how can i get it back?

on my HP Pavilion dv6700 entertainment notebook.
originaly was equipt with Window Vista Home, but I upgraded to Windows 7 Home both are 32bit.
I have automatic updates enabled, but I think my last update whipped out my CD/DVD ROM drive.
it shows up in my BIOS, but not in my device manager. I updated the driver(s), but still doesn`t show up, and my computer cannot find it. I get an error saying the drive doesn`t exist.
Is there a way to fix this? is is my drive ultimately dead?
plz help
[removed for privacy]
thanks,
Liz

Hi,
This fix from Microsoft may help.
Regards
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Gray folder with question mark-- is my hard drive dead?

I have a white 13 inch MacBook that is about 3 years old and runs on Mac OS X 10.4 (I believe). In the past year, it has been running more and more slowly and programs keep freezing. I was going to ask for more RAM for Christmas, but decided to try a few maintenance steps first. I ran a VirusScan this morning (using McAfee), and when I came back into the room, my computer had frozen past all help. I powered it off with the power button, and now, when I try to start it, a gray screen appears with a question mark. I have tried some of the support steps listed to get it working again such as trying a safe boot (didn't work) and resetting my PRAM (didn't work). Is my hard drive dead? Is there any way I can get my files off the computer? I haven't backed up in about 3 months, and I am very upset because I have a lot of important papers and photos on my HD.
Thank you..

Hi corimazz and welcome to Apple Discussions!
It is possible that your hard drive has kicked the bucket, but the folder with the question mark just shows that the computer cannot find a valid system when it starts up. There are a number of possible reasons for this.
Do you have the 10.4 install disk? If so, insert it into the optical disk drive, restart the computer and hold down the C key during startup. Once the computer is booted to the install DVD, select your primary language, then look for the utilities menu and from it select "Disk Utility".
In the Disk Utility, you should see a list of available disks, which we hope will include your hard drive. If the hard drive does not appear in the list, it is dead. If it does show up, select it and click the "Repair Disk" button to see if the problem is being caused by directory damage that can be repaired.
If the drive is truly dead, you are going to have to decide how much the data from the last three months is worth to you. There are companies that have quite good records of recovering data from even very badly damaged hard drives (sunk in rivers, burned in fires, etc) but they are not cheap.
In the USA some data recovery options include:
DriveSavers.com - 800-440-1904
www.ontrack.com - 800-872-2599
www.lazarus.com - 800-341-3282
Once you have the drive out (it's a simple process to remove) it can be replaced with a new one.
I hate to say it, but keeping backups of important files is vital to safe computing. Both the Leopard and Snow Leopard operating systems make this a much easier process using the "Time Machine" application.
Best of luck.

Disk drive dead?

I have a DVD RW DW-Q28A drive in my now 3 year old G5. When I insert media regardless of what it is it doesnt do anything, no response at all. It seems dead, is there anything I can do to test it up before I replace it?

You are going through a problem that many of us have had here -- so quickly, you are not alone.
When it happened to me -- I read through ever thread here. Some people offered advice -- which, I tried it all (except Step 7 - which was suggested after I bought a new drive.)
Here is what was given and I hope it helps. If it doesn't then I strongly suggest a new drive - and it's only 43 bucks. (Quite a difference from my original CD writer - which was $2,700 back then...)
If you read the other threads about this "SuperDrive" you will see there are some things you can do before you call the drive dead.
You could
1) zap the perimeters
Re: Superdrive gave up the ghost -- where to start?
Posted: Oct 26, 2006 11:32 AM in response to: dçøyan
From: Sherry Johnson
Frst, boot to open firmware holding apple-option-o-f and then type in the following commands--
reset-nvram (hit return)
set-defaults (hit return)
reset-all (hit retur
2) Rewrite the Permissions through Disk Utility
Can't find the original post for this- but guarantee it was one of the suggestions given
3) Download PatchBurn - courtesy of Michael McMann1
http://www.patchburn.de/download.html
4) Change Your Media - courtesy of Sue DIllini
May I suggest that you use Verbatim DVD-R at 4x or slower to burn.
Read these:
http://docs.info.apple.com/article.html?artnum=86130
http://docs.info.apple.com/article.html?artnum=151900
http://docs.info.apple.com/article.html?artnum=302925
4) Try using it through a different program - like Toast
several different posts - hard to say who gets the credit...
5) My personal favorite - (also courtesy of Sherry Johnson) remove all electrical everything from the computer and open it up. Remove fan and see little silver square (on the bottom of the motherboard) it has a little white circle button - press and hold for a full second - it's called resetting the motherboard.
6) Let Apple know (courtesy of Sue Dillini)
Tell them about it here:
http://www.apple.com/macosx/feedback/
7) This from Steppy of Boston
Next I discovered that the cd would mount when I logged in as a different user. I took a look in my user/library/preferences and removed several files related to CD and DVD. Voila all is well! Too bad I didn't remove one at a time to isolate the issue.
8) and after you've tried all these "helpful" hints - Buy a new one.
Courtesy of Steve Boultbee
http://eshop.macsales.com/shop/optical-drives/superdrives/powermac/
and installation instructions are here: (but he lets you know they forgot to tell you to remove the faceplate first.) http://www.apple.com/support/powermac/doityourself/storage.html

Tecra M7 DVD: CD/DVD RAM drive does not work since installing Vista

I did a clean installation on my Vista Ready new M7. It had XP tablet to begin with and the DVD drive worked fine. Indeed I used it to install Vista (Home Premium).
Now it does not work at all. It spins but does not read. Device Manager tells me device cannot start. Tried to update driver and it told me that it has the most uptodate driver.
Downloaded all the drivers from Tosh download centre for Vista upgrade of M7 (which got bluetooth, screen rotation etc to work fine). But none of the downloads seemed to be a driver for the DVD-Ram drive. Can not find a driver anywhere else (including Panasonic site).
DVD drive is Mat****a DVD-RAM UJ-841s
Any suggestions?

Hi
On the Toshiba driver page you can find the DLA for Tecra m7.
Did you try to install the XP DVD-RAM driver from the Toshiba page on the Vista OS?
Maybe it will works
But listen the CD/DVD drive uses the common Microsoft drivers which are included into Vista or XP.
Therefore an additional driver should be not needed!
One additional proposal;
Remove the CD/DVD drive from the device manager and reboot the notebook.
After new reboot the OS should install the drive again and should renew the software.
Other hint:
- Start the registry
- Choose the registry key;
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- In the right pane, right-click UpperFilters and LowerFilters then click Delete.
- and restart the notebook

Mounting a Solaris x86 CD/DVD from a remote Windows CD/DVD-ROM drive

Greetings, all.
Is it possible to mount a remote Windows CD/DVD-ROM drive? I have the Solaris 10x86 Companion Software DVD sitting in a CD/DVD-ROM drive that's installed on a Windows server on my network. It is shared-out (F:) and the two servers can ping each other. I've also confirmed the NFS services/daemons are running on the Solaris x86 machine. I've tried the following variations but, all have failed to produce successful results:
# mount -F nfs x.x.x.x:/f /mnt
nfs mount: x.x.x.x: : RPC: Program not registered
nfs mount: retrying: /mnt
# mount -F hsfs x.x.x.x:/f /mnt
mount: No such device
mount: cannot mount x.x.x.x:/f
# mount -F hsfs x.x.x.x:/F /mnt
mount: No such device
mount: cannot mount x.x.x.x:/F
[FYI: S10_106_SOFTWARE is the DVD's label as reported by Windows Explorer.]
# mount -F hsfs x.x.x.x:/S10_106_SOFTWARE /mnt
mount: No such device
mount: cannot mount x.x.x.x:/S10_106_SOFTWARE
# mount -F hsfs x.x.x.x:/s10_106_software /mnt
mount: No such device
mount: cannot mount x.x.x.x:/s10_106_software
# mount -F nfs x.x.x.x:/S10_106_SOFTWARE /mnt
nfs mount: x.x.x.x: : RPC: Program not registered
nfs mount: retrying: /mnt
# mount -F nfs x.x.x.x:/s10_106_software /mnt
nfs mount: x.x.x.x: : RPC: Program not registered
nfs mount: retrying: /mnt
# mount -F hsfs x.x.x.x:/f/s10_106_software /mnt
mount: No such device
mount: cannot mount x.x.x.x:/f/s10_106_software
# mount -F hsfs x.x.x.x:/F/s10_106_software /mnt
mount: No such device
mount: cannot mount x.x.x.x:/F/s10_106_software
# mount -F hsfs x.x.x.x:/f/S10_106_SOFTWARE /mnt
mount: No such device
mount: cannot mount x.x.x.x:/f/S10_106_SOFTWARE
# mount -F hsfs x.x.x.x:/F/S10_106_SOFTWARE /mnt
mount: No such device
mount: cannot mount x.x.x.x:/F/S10_106_SOFTWARE
I've also tried mounting it at bootup by adding the appropriate entry in the /etc/vfstab file but, this does not work as well. I've tried Google'ing for an answer to my issue but, I haven't been able to find anything that applies directly to what I'm reporting. It's usually chatter about mounting from one UNIX server to another. Any advice from the community would be greatly appreciated.

After three weeks, you deserve a reply. Windoze does
not natively support NFS.Also deserves a decent answer...
There are two ways to do this:
Install Microsoft's free "Windows Services for UNIX," which includes a Windows NFS server; or
Install the 'sharity' package (google for it); it provides Solaris systems the ability to mount Windows shares

PowerMac G5 doesn't work anymore simply due to a DVD-ROM drive removal!

Hello, here's what's happened (I'll write using the "present" because I'm not English).
This happened about two days ago:
I need to read an Ultra ATA hard disk, so I power off the Mac.
I remove the SuperDrive DVD-ROM and I connect the hard disk in its place (I already made this with other ATA hard disks in past and it always was OK).
I close the Mac.
I try to start: nothing! The light on the power-on button of the Screen (Apple Cinema Display 20" plastic) and the light on the power-on button of the Mac case starts flashing 3 times (then stop, than other three times, etc...).
So I power off. I change the jumper configuration of the hard disk, like the Super Drive. I try again: NOTHING. Always three-times flashing the lights.
So I power off. I re-install the DVD drive, close the Mac again and restart it.
SURPRISE: the same symptom! The computer doesn't start and always makes the three-times flashing lights...
So I tried totally removing the DVD drive, and restarting it without it: nothing: same symptom.
Unfortunately I made these attempts forgetting to disconnect the power cable of the Mac!
Then I start trying with other RAM configurations, hoping that just a RAM module got burned. I have 6 ram modules (512 MB each).
I try lots of combinations... nothing, always same symptom.
Finally, I disconnect the power cord again, I re-install all the RAM modules, an I try to reset the CMOS: I remove the Motherboard battery for some seconds.
Than I re-install the battery, close the Mac, connect the power cord, restart it: it works!!!
I go in System Info, and I see that it doesn't recognize two of the 6 RAM modules: just 4. The slots of the other 2 not recognized DIMM modules seems empty, but there is the ram!
So I power off the Mac Again. I disconnect the power cord.
I change the RAM modules positions. I try again: nothing! Again the three-times flashing lights symptom, and always black screen again.
So I try again by removing the CMOS battery... nothing... always flashing...
After lots of attempts (also changing again the RAM positions, trying to remember how it was when it worked...)... nothing.
I power off the Mac.
After about an hour, I simply try to power on it... IT WORKED!!!
I used it too... went on Internet, etc... Finished working, I powered it off and went to bed.
The day after, I tried to power it on... nothing! Always three times flashing lights...
From that moment, it was totally impossible to let it work...
I tried to change the RAM positions again... I tried also pressing every time the reset button on the Mother Board... nothing...
The only different symptom that I obtained, a couple of times, was that the two lights (on the Screen button and on the Mac tower button) didn't flash, but was always on.... but it didn't run anyway: totally black screen.
How is this possible? Durin 18 years of computer hardware experience, NEVER happened that a computer got broken just removing and re-installing a DVD-ROM drive!
And I'd never imagined that removing a DVD-ROM could be a dangerous operation... It seems to me just like a car that got broken if I replace the cigarette lighter...
What do you think? how is this possible?
If the CPU or the Motherboard or the RAM too got broken... simply it NEVER should run... on the contrary two times it worked very well!... with a broken Motherboard or CPU??? ...mmmm... so strange....
If the RAM got broken... how is this possible? 6 ram modules burned together??? It seems so absurd... (in past there were 8 RAM modules... one or two got broken... so I removed them and it worked again... but not 6 !!!!).
Any opinion?
Any practical advice?
Prevision of costs?
Thank you!!!
Message was edited by: ununpentium

Hi Wolfman I have an update of the situation.
We tried moving the RAM modules again... and at one point it worked! With just 2 RAM modules.
But at the green screen (with the gray apple darker) it blocked.
So we removed the two RAM modules and installed other two modules: it worked again! These two last modules are 512 MB each.
So we restarted the system pressing "c" with the OSX DVD in the drive, and it worked! I used System diagnostic OSX utility and it found the 2 ram modules, but of 256 MB each instead of 512 !!! How is this possible? (if they were broken OK, but detect just half of its size seems so strange...).
Than we restarted it again connecting an OSX bootable external Fire Wire LaCie hard disk (FW400 port), and it worked!
We used DISK UTILITY to test the internal boot hard disk and it gave me an error (verify disk).
The Disk utility was unable to repair the disk.
Another damage!
I remember that in the past attempts it booted once (not three times flashing) and stopped at the grey screen... (I think: maybe due to the boot hard disk error!).
Unfortunately this external bootable firewire disk has got some problem and it sometimes blocks itself emitting a "clic".
So I powered the mac off and connected another newer firewire lacie bootable hard disk. I connected it in the FW800 port. I rebooted and... surprise: three times flashing light again!!!
No way to let it pass this wall, no initial "sound" again... nothing!
So I removed the FW800 drive, and changed the RAM again (inverted them, always two internal slots n. 1 and 2): it worked!
I booted from the FW400 hard disk, and it worked. I was able to backup some data from the internal hard disk (in order to be able to try to solve the error initializing it), and I tried again to boot with the FW800 hard disk (I want a stable system while initializing a drive!).
As I connected the FW800 hard disk again, I tried to reboot... nothing! Again the three-times flashing light error! No sound... black screen again...
(So, simply removing a DVD ROM I got RAM broken, maybe the Logic board, the hard disk too... maybe the FireWire 800 port too.... mmmm.... this mac is possessed! And it is connected through a professional power stabilizer too!).
So after several attempts with RAM, cmos reset, firmware reset (power it up holding the power on button for some seconds), etc... I got it working again...
So this time I rebooted it pressing "c" and I initialized the internal hard disk using the OSX DVD as boot drive...
Then I rebooted from the FW400 hard disk and I used CarbonCopyCloner to restore an internal hard disk clone OSX complete installation from a .dmg image file in the FW800 lacie hard disk... but this time I connected it not using the FW800 port but through the USB 2.0 port... and it was able to copy the data.
The computer was working... able to boot... no three times flashing error... no FW800 connections... always rebooting OK... the internal hard disk initialized, working, with NO errors (disk utility tested), made bootable...
I tried to reboot again (with no "c" or "alt" pressing, hoping the internal boot hard disk working again): nothing!
THREE TIMES FLASHING LIGHT AGAIN!!! No way to solve the problem now... always flashing...
What is happening here??? I don't understand! I use computers (instable DOS/Windows computers mainly!!!) form about 18 years... never seen a so strange behaviour!!!
We'll try to gather money to replace the RAM, before thinking to a Logic Board replacement...
Your opinion?
Thanks!

How do I fix my dvd/cd drive after updated Itunes?

How do I fix my dvd/cd drive after updating itunes today?

Hi there,
It sounds like you got about half way through the process. You may want to review the process for relocating you iTuens Media found in the article below.
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/ht1364
-Griff W.

I Need a PC Detective for..The Strange Case Of My Malfunctioning DVD RW Drive: IT WILL NOT EJECT!

I can't get this drive to spit out my disc and quit saying error code: There are no factual errors.
Here is the play by play summary list regarding my pc's vital stats, events that occurred just Before the problem happened, what happened During the time and right After the strange malfunctioning of my DVD RW Drive.
BEFORE:
My DVD RW disc drive is malfunctioning on my Acer all-in-one desktop running a new install of win 7 ultimate x86.   I was in the middle of labeling a handful of blank title DVD's by looking at the content on them.
I stuck in the first no label CD to jar my memory. When I did realize, I ejected it, wrote on the top, then went to the next DVD and did the same. When I loaded the 3rd DVD in the DVD tray, I wasn't sure what was on it. I saw 3 files labeled photos, templates,
and back up. upon further inspection I realized the content I was looking at was off my off my old palm pilot. I clicked eject. BUT...
DURING:
...at the exact moment I click eject a I got a double bubble notice that tells me Adobe has a important update and Windows has important updates too. OK, so I approve the updates. Adobe was fast... Windows takes awhile and says I can continue doing what I was
doing while the updates occur.
AFTER:
I go back to my DVD Drive project. I figured the timing was bad that's why my disc didn't eject, and so I right click to eject my DVD again. This time the notice says "Please insert disc in the drive". WHAT?? So I start a series of mouse clicks to
reload the contents i just read from the disc of old palm pilot info, and it was still all gone. The drive reads nothing is inserted aka the drive is empty. OK But I still cant eject my disc either. Frustrated by the obvious fixes not working I eventually
do reboot my PC to start fresh, and now I see my palm pilot info displayed on the disc that's in the DVD RW drive: I click on a folder to see the contents just to make sure I can. AND I COULD. Then I try to eject it and the same BS happened again... Error
code: 0x80070057 / Path: unknown / Source: Catalog - OK OK to spite the fact this error code has no indication that it applies to my DVD RW issue so.. whatever, I try to see if my contents still appears, and it does.   I again try to eject
and it pops up error: "again please insert a disc into the drive" so I check again to see my content and again it's also gone.In my Device Manager everything is fine and says working correctly?
LAST: I make my way to the Microsoft Support run the DVD RW "Fix-iT" tool. Before that I ran a internal diagnostic with the tools in my OS.. I read the help section, I did all the obvious things I could think of. I can't afford not to have
my Drive working, I need to install some programs.   PLEASE CAN YOU HELP ME?

Hi,
According to your description, maybe the disc is damaged or the disc is compatible with the drive. Since you cannot eject the drive,
you can update the drive to see if the issue persists. Maybe the issue is due to the hardware of the
Disk Drive, you can contact your computer’s vendor for assistance.
In addition, since it is related to windows 7, maybe you can ask in the Windows 7IT Pro forum below for further assistance.
http://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro
Best regards,
Susie

Is my DVD/CD drive dead?

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