Is my iPod dead or can it be fixed? (help needed!)

I was walking today on pavement ground, and I had my 30GB 5th generation iPod in a Belkin-designed protective case, which is covered in fabric, leather and soft plastic, when i dropped my iPod accidentally (twice, once on the pavement, once in the grass - a case of the butter fingers).
After it dropped, I sat down and turned it on. It played well for about 10 seconds, but when I pushed the menu button it completely froze. After about 2 minutes of trying to get it to move, it moved again and I was able to go down my menu list with delayed timing on each selection (it would freeze then work after about 30 seconds).
After that, it completely froze, then turned off. I came home, pressed the menu and select button, waited 10 seconds. The apple button came up, almost invisibly, as no backlight came on when the logo came into view. I tried to force setting it, by retrying the menu/select, then select/play, but instead I got the sad face and www.itunes.com/support.
After I plugged it into my computer cable/USB, it stated "Please wait... very low battery," although I fully charged it before I left the house today. Sooo, I was wondering, is there any way I can fix this immediately? Or is it broken? Should I just let the iPod charge, or should I keep trying to reset it (even though it just repeats the cycle of Apple/low battery/sad face/apple/low battery/sad face)?
This is the first time I've dropped it. Oh, and no, my computer does not recognize the iPod in the My Computer section, though it is plugged in. Thank you.

Difficult to say whether it's broken beyond repair or not. Dropping an iPod can do all kinds of damage internally.
There is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. You might get some info from it about how to revive your iPod.
The Sad iPod/folder and ! icon.

Similar Messages

Issue with iPod? Dead, or can it be fixed?

I have a less than one year old nano that I received as a gift. It's the gray on that's about 3-4" tall and about 2" wide.
I use it every day at the gym and, over time, the sweat has run into the port where you plug the headphones in despite my keeping it in an enclosed armband/case.
When I "wiggle" that connection b/t the ipod and the headphones, it makes the iPod jump forward a song and/or actually fast forward through the song itself. Or, it won't then allow me to back up a song, or rewind. Further, it then starts announcing the title of the song, etc. I can't get it to stop unless I shut it off and turn it back on.
I am thinking there is a short and wonder if it's worth repairing. I don't have a receipt, or the box, at this point. Just the unit itself. What do you think?
If I need to have it repaired OUTSIDE of warranty, what am I looking at?
Thanks for your help in advance!

Hello Shumax,
And welcome to Apple Discussions!
I am thinking there is a short and wonder if it's worth repairing. I don't have a receipt, or the box, at this point. Just the unit itself. What do you think?
I think that's a decision you can make once you have a better idea of what repairs would amount to and whether or not it might not just be a better idea to wait and purchase a new iPod (well if you wanted to ).
If I need to have it repaired OUTSIDE of warranty, what am I looking at?
It depends on whether you have Apple do the repairs for you or you choose to have a 3rd party repair company instead. Here are Apple's repair quotes.
[iPod Repair Pricing|http://www.apple.com/support/ipod/service/prices>
If you want to have another company do it (usually much cheaper), just do a Google search for "iPod repair" and you should get a plethora of results. Hoewver, I cannot vouch for any in particular, but probably only tell you ones I have heard good things about.
Hope this helps and best of luck in your decision.
B-rock

Ipod nano i can't charge battery HELP!!

I have try to charge my ipod with plug the ipod's usb in my laptop and i can see the icon's of charge and when the battery is charged if i plug off the ipod nano the battery's indicator is red -.-
the ipod is new any help ?

Try a hard reset. Press and hold the center button and Menu (up) for about 5 seconds. It will turn off and reset.
If that fails then you could try reinstalling the iPod using the iPod Updater tool.
Finally, you could try running the iPod until it turns itself off because it's out of battery. Then, force it to completely drain by hard resetting. After a hard reset it will probably run for another few minutes even though it said it was empty before. Then, charge it until it's full. That should calibrate the battery.
If all that fails then call Apple support cause you have a faulty battery.

ITunes will not recognize my IPod and I can't sync? Help!

I Imported music from a cd and now I'm trying to sync it to my IPod touch, 4th generation. I do not see the little symlol of my IPod on the top left. What should I do?

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Dead iPhone3 Can anyone offer any helpful suggestions please.

My iPhone 3G, new in July 2010 has suddenly and completely died without warning. Have tried reset but topally dead. Not dropped or wet.

Connect to the wall charger for 30 minutes. Then hold the HOME and SLEEP buttons at the same time for up to 30 seconds, or until an Apple logo appears. If nothing happens your phone, cable, or charger is broken. Try with a different cable and different charger. If something happens but the phone does not become usable (such as a picture of a USB plug) let us know.

Ipod wont restore says uknown error 1418 [[HELP NEEDED]]

my ipod use to work then it stopped working one day
then i got it to work again somehow.
now it wont work again
i need help please. i have tried everything and done everything to try to fix my problem.
I'm in need of a genious

Yesterday I was getting the blinking green/amber lights with my shuffle (512Mb).
After I couldn't get it to reset (with 5 sec. on/off) I plugged it into the computer. Saw that iTunes 6.x wouldn't see it and tried to run the updater. No luck.
Figured it was as good a time as any to update to iTunes 7. Still no luck. It sees the iPod but says it needs to be restored. When I try, I get the error 1418.
So, I figured I'd attempt to see if I can find out what's going on. I boot up a Linux live CD and take a look at the drive partition tables. (Figuring I may just reformat the thing and either fix it, or at least end up with a 512Mb flash drive).
gParted sees the device (interestingly as 1019.75Mb - wondering if they all were the same, but just partitioned differently).
When I try to repartition, it fails when attempting to assign a drive label.
I then plugged an old 128Mb flash drive into another usb port and attempted to do a brute force copy:
dd if=/dev/sda of=/dev/sdb
where /dev/sda was the 128Mb drive and /dev/sdb was the shuffle.
It failed with an Input/Output error at 0 bytes.
I found some others who seem to have had the same problem (drive just going bad out of nowhere) when I googled for "repartition ipod shuffle" (no quotes). Seems the flash drive can just go bad just sitting there. I'll keep trying, but I don't have my hopes up.
The new shuffle looks nice, but I can't say this leaves me very impressed. Mine was only about 15 months old (of course past warranty) and pretty gently used.
Shuffle 512 Windows XP Pro

My iPhone 4 is destroyed. Using an android until I can get it fixed but need to turn off iMessage in order to communicate through a droid.

My iPhone 4 is completely destroyed. I can't get a new one at the moment and am using an old android until then.
In order to receive any messages from iPhone users via my spare android I need to turn off iMessage. Can't turn off iMessage via iPhone because screen is completely black.
HELP.

Can’t receive text messages on a non-Apple phone

Disk Utility - Can't repair Disk - Help needed :(

Hi,
I have some trouble to use Disk Utility (on my iBook G4 - 1.33 Ghz+1 GB RAM)
I run Disk Utility to verify and repair permissions, which worked, and then Verify Disk. HEre is the logged result:
++++++++++++++++++++++++++++++++++++++++++++++++++++
Aug 26 09:32:58: Disk Utility started.
Verify permissions for “E=G4”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Verifying volume “E=G4”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Volume Bit Map needs minor repair
Checking volume information.
Invalid volume free block count
Invalid volume free block count
uld be %@ instead of %@)",2)
4078185
4078184
Volume Header needs minor repair
The volume E=G4 needs to be repaired.
Error: The underlying task reported failure on exit
Disk Utility stopped verifying “E=G4” because the following error was encountered:
The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
+++++++++++++++++++++++++++++++++++++++++++++++++++++
I wanted to run Disk Repair, but the button would not highlight, therefore could not be started.
I retried today, and now the Verify Disk task won't even work, blocking Disk Utility (needs force quit)
(E=G4 is the name of my Hard Drive on the iBook)
I also tried TechTool Deluxe coming with Applecare protection plan, but TTD can not check the "Volume Structure".
Has anyone got any tips or sequence to solve this?
Thanks in advance
Yann
Message was edited by: ObiYann

I just ran the Disk Utility, and cannot very disk. It gives me an error message;
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
and when I run the repair, this is the message:
The volume GERRARD could not be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
1 volume could not be repaired because of an error
Repair attempted on 1 volume
1 volume could not be repaired
Prior to running Disk Utility, I have already tried DiskWarrior, and could not repair my disk. Anyway I can fix this problem??? Formatting the disk would be my last option (though I am unsure if it will fix the problem). Any advise would be greatly appreciated. Meanwhile, I will continue to back up my file, and delete unused data and try to run it again.
Thank you all very much for any input.
Cheers,
Matt

Error - Tag Insert : Can't get definition - help needed

Error - Tag Insert : Can't get definition 'Template.page' ..
getting the above error when i use
<tiles:insert definition="Template.page" /> in my jsp page
altough I have definition by name "Template.page" error is thrown..
I am using myfaces + tiles..
I have clearly mentioned the tiles files in web.xml.
But if i call any jsp page from its viewid... its reconising its respective tiles deinition... like below
when i call /faces/mypage.jsp and in my tiles page i have
<definition name="/mypage.tiles" extends="Template.page" >
<put name="header" value="/sss/yyy/home.jsp" />
</definition>
so when i call that page, its recognises the definition and working fine..
but when i use definition like below
<tiles:insert definition="Template.page" /> in my jsp page and in tiles.xml files i have the definition.. like below
<definition name="Template.page" path="template.jsp" >
<put name="header" value="/sss/yyy/home.jsp" />
<put name="footer" value="/sss/yyy/home.jsp" />
</definition>
its saying the Error - Tag Insert : Can't get definition 'Template.page'

Error - Tag Insert : Can't get definition 'Template.page' ..
getting the above error when i use
<tiles:insert definition="Template.page" /> in my jsp page
altough I have definition by name "Template.page" error is thrown..
I am using myfaces + tiles..
I have clearly mentioned the tiles files in web.xml.
But if i call any jsp page from its viewid... its reconising its respective tiles deinition... like below
when i call /faces/mypage.jsp and in my tiles page i have
<definition name="/mypage.tiles" extends="Template.page" >
<put name="header" value="/sss/yyy/home.jsp" />
</definition>
so when i call that page, its recognises the definition and working fine..
but when i use definition like below
<tiles:insert definition="Template.page" /> in my jsp page and in tiles.xml files i have the definition.. like below
<definition name="Template.page" path="template.jsp" >
<put name="header" value="/sss/yyy/home.jsp" />
<put name="footer" value="/sss/yyy/home.jsp" />
</definition>
its saying the Error - Tag Insert : Can't get definition 'Template.page'

My daughter has forgot her password on her 4th gen ipod. How can we retrieve it?

Can anyone help me with resetting a lost password on a 4th gen ipod?

You can't. You'll need to connect the iPod Touch to your iTunes library in Recovery Mode and restore it to factory settings.
Here are instructions to help you get your iPod into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock

TA44551 i cant get started my ipod nano 5th generation,is dead ,how can i repaire it

i cant get started my ipod nano 5th generation,is dead ,how can i repaire it

As I said in my previous reply:
You either have to enter the ID and password of the previous owner or get them to remove the device from their account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
I would return the iPod for a refund. If you can't then turn it into the police since it is worthless to you

The little sticks or spokes inside my iPod charger input or port are broken. and falling off. Can this be fixed without replacing my iPod I haven't backed up my iPod in forever. My iPod is also dead.

The spokes or sticks inside my iPod charger port or input or broken and falling off. Can this be fixed without replacing my iPod? I haven't backed up my iPod in forever. Can I get back all my photos and videos even though I havent backed up my iPod in FOREVER?

- Contact a data recovery company if you want the data on your iPod
- This place may be able to replace the connector without erasing the iPod.
Simple and Affordable iPod Repair Services and parts from iResQ

My computer died how do I sync to a new computer with out it deleting my music. Every thing is on my Ipod still just can get it out.

Wow my computer has died all my music, pics and vids are on my Ipod touch. But it is synced to the dead computer. In order to sync with the new computer it is going to delete all my stuff on my Ipod. Is there a way arround this so can restore my library to my new computer.

- Transfer iTunes purchased items by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other items you need a third-party program like one of thos discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
The good ones are paid. And to do more than music, like synced photos, usually cost. There is also:
TouchCopy
Phoneview
iPhone Explorer
- After you transfer all the stuff, connect the iPod to the computer and right click on the iPod under Devices in iTunes an select Back Up.
- Restore the iPod from that backup.

My iPod touch is stuck. I can't get it to power off. all that comes up on the screen is the Apple Logo. Is there anything I can do to fix this problem?

My iPod Touch is stuck. I can't get it to power off. All that comes up on the screen is the Apple Logo. Is there anything I can do to fix this problem?

You may need to hold the sleep/wake button and the home button until the apple logo appears. Or anther thing you can try is draining the battery until the battery is dead. That's what i tried and worked. You may need to do those things more than 2 times. OH anther thing is you can try connecting you ipod to your computer and see if it appears on itunes. If those don't work you can send it to apple. So that's what helped me I hope I answered your question.

Dead as can be.. G5 video 30gig.

Hi!
I used my iPod for listening yesterday eve and everything worked as it should (inkl. turning off the normal way) .. However when I was about to start it today it wouldn't start.
I estimate the battery power to have been at least 70% considering the very recent recharge and only a short time of usage.
I tried to recharge the ipod but with no result.. it's as dead as can be.
Ofc. I've tried to reboot several times.
The Ipod won't Start as usual, It won't start when connected to computer (the USB cable is alright and I've got several iPods and Cables at hand. None of them work)
Symptoms: The screen wont "turn on" and I would rule out LCD failure as the major problem as I cant even hear the HD running.
I would be perfectly alright with reseting the iPod completely but as it wont' run I can't do it in my computer..
I do know that several others have asked the same question but I haven't found an answer yet.
Please Help me!
Peace!
/Simon M
ooh.. and there is no warranty left or something btw.. lovely!
PC Windows XP

Was the screen broken, which was replaced?
After insert the battery, do you see any of the red LED flashing?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Is my iPod dead or can it be fixed? (help needed!)

Similar Messages

Maybe you are looking for