Is my ipod touch 4g 32gb battery covered by my one year warranty?

At first, my ipod touch 4th generation 32gb was awesome. It was fast and it worked well (I bought it in February of 2012). But then I noticed some differences, it started to get a lot slower and just a few days ago something went wrong with the battery. I fully charged it thenI unplugged it before i went to sleep at 8:30 P.M., i woke up at 7:00 A.M. And it was dead. It also takes about 25 minutes now to start up after it dying and plugging it in to charge. By what i've been told every system comes with a 1-year warranty so i'm still covered. Also apps crash constantly every day. Am i able to send it in for a new one?

Have you tried resetting it and if that did not work, restoring it from a backup and finally restoring it to factory settings?  If none of these things helped, this is probably a hardware problem.  Apple will replace your iPod with a refurbished 4G 32gb model under the warranty (unless they determine that the problem was cause by accident damage such as dropping it in water).

Similar Messages

  • HT3302 I cracked the screen on my I pod touch. Is this covered under the one year warranty?

    I have an iPod touch that was a gift this past Christmas. I cracked the screen and don't know if it can be replaced. I've been told it can be at an Apple Store. Is this true?

    1. No.
    2. Contact Apple and ask. You'll need to pay for a repair or replacement.
    (83864)

  • My ipad touch sensitivity is not working like it should. It is an ipad mini and I have had it for only 6 months. Would a repair be covered by the one year warranty?

    My ipad mini has not been functioning properly as of late and it is making me worry. What could be causing this problem? Are such changes covered by the one year warranty? 

    If there is a hardware problem that is causing the lack of touch screen sensitivity, it would be covered by the warranty as long as the problem was not caused by accidental damage - like dropping the iPad, getting it wet, letting it get too cold, too hot ...something like that.
    See if this helps. Close all of the apps in the recents tray and then reboot your iPad.
    Tap the home button first. Then double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • HT3302 Is a cracked screen covered under the one year warranty?

    Is a cracked screen covered under the one year warranty?

    No.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that

    Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that Brazil has no repair services for Apple, which was the basis of its price change in the exchange is not worth half the value of the product.
    I wonder how I do to change this device without the expense of 50% for the same product is in warranty?
    Thanks in advance.

    yes agree, plus a multinational seeing a product and has no technical assistance to do the maintenance then it's no use I buy a new product if it is damaged I will always be because it has no prejudice in this maintenance.
    sorry but even more products coming from China to Brazil in technical assistance.

  • HT4528 is a single crack on the front screen of an iphone 5 for verizon  covered under the one year warranty

    is a single crack on the front screen of an iphone 5 for verizon  covered under the one year warranty at no cost

    Not unless the crack is determined to be caused by a manufacturing error.
    Accidental damage is not covered under the standard one year warranty, which is a limited manufacturing warranty, not insurance.

  • My ipod touch has a cracked screen, is this covered by the one year warranty?, My ipod touch has a cracked screen, is this covered by the one year warranty?

    My ipod touch has a cracked screen is it covered by the one year limited warranty?

    Apple will exchange yuor iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    A thrid-part place like the following may be less expensive. Google f
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screensr more places.

  • Is a cracked screen covered under the one year warranty

    Is a cracked screen covered under the first one year warranty on an ipod touch?

    I'm afraid not:
    What type of damages are not covered by my warranty?
    Apple's Limited Warranty for iPod excludes coverage for damage resulting from accident, liquid damage, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details. When a service is not covered under the warranty, Apple will return your original iPod to you without providing service, and may hold you responsible for shipping costs, plus any applicable sales tax.
    An iPod that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPod that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details.
    copied from Apple - Support - iPod - Service

  • Hi, does anyone know if I buy a 7th generation nano off ebay, will it be covered under the one year warranty even though I wont have a reciept?

    Hi, does anyone know if I buy a new 7th generation nano off ebay, will it be covered by the one year Apple guarantee even though I wont have a reciept? I.e using the serial number.

    Yes.  It will stil be covered and all you need is the serial number.
    B-rock

  • Are the charge cords covered by the one year warranty on the iphone 5?

    My family bought four new iphone 5 phones in December of 2012 and only one phone charging cord works now.  Does anyone know if apple covers the cords under the one year warranty?

    Yes so long as they have not been broken through abuse or damage.

  • I purchased a ipod classic on 1/27/13. I now have gotten a red x when I turn it on. Is that covered under the one year warranty?

    When I went to the applestore I was told that it was covered for only 90 days. What I read on the website says 1 year. The tech also did not seem to know much about the ipod classic. He was very rude and condescending.

    Hey James1964,
    Sorry to hear about your experience at the store. You can leave feedback here:
    http://www.apple.com/retail/feedback/
    To address the issue with the iPod, if you haven't already done them, I'd like to supply you with the recommended troubleshooting steps for when you see that red "X" icon on your iPod:
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Setup Service for iPod
    If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
    Apple Retail Store
    iPod Service Request Online
    via: iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    If you already went through those steps and are seeking service, every iPod comes with a one-year limited warranty and 90 days of complimentary telephone technical support. You can read more about it here, and follow the below link to find out how to get service:
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Best,
    Delgadoh

  • I have cracked the screen on my ipod. It's really bad. The ipod still works like nothing happened. My one year warranty has expired with apple,too. Whats the cheapest or best place to get it fixed? I've heard apple does it for free. Is it possible?

    Please help. I have a cracked screen!

    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    This is cheaper
    iPod Touch Repair Digiexpress
    Replace the screen yourself if you are up to it
      iPod Touch Repair – iFixit

  • Phone screen is cracked. was in a lifeproof case. just bought phone in january 2013. is it covered under apple one year warranty?

    my iphone 4s was in a lifeproof case, when the screen got cracked. (yes, i have contacted lifeproof) i just bought my phone in January of this year, so i havent had it a year. im just wondering if it is covered under apples 12 month warranty? and do i just take it into where i bought the phone from? Thanks!

    Hi courtney,
    Did you purchase AppleCare + with your iPhone? If you did, then you are covered for two incidents of accidental damage subject to a $79 service fee plus tax. Otherwise, you would have to pay for the out of warranty replacement.
    Cheers,
    GB

  • I came in one day and noticed that my screen on my iPad was cracked is this covered by their one year warranty?, I came in one day and noticed that my screen on my iPad was cracked is this covered by their one year warranty?

    Can someone please help?

    No. It is probably not covered but only Apple can tell you for sure after they have had a chance to examine it.

  • HT1349 Is the Apple Magsafe 2 Power Adapter covered under Apples one year warranty?  I cant figure out how to check the date.  The serial number is to long to enter.

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