Is my iTunes busted?
I encoutnered a problem with my iTunes earlier today where it wasn't recognizing my iPhone 4s (my Windows 8 computer was picking it up though). So I searched the web & found a solution to my problem, to uninstall iTunes & the reinstall it. I've done that & have encountered to problems: The computer isn't picking up that Apple Mobile Support is on my computer (or that part might not be working) & it says Apple Application Support can't be found. I've tried uninstalling the latter & I have no idea how to, I think that might be the root of my problems?
I'm sadly not super good with messing around with computer files & that type of stuff, so I'd love for a solution. Thanks in advance.
See Troubleshooting issues with iTunes for Windows updates.
tt2
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ITunes 12 stops responding and crashes almost constantly
Product info:
Late 2011 Macbook Pro, running Yosemite 10.10.1 with iTunes 12.0.1.26. I have installed all updates.
The Problem:
iTunes becomes unresponsive for at least 30 seconds and then frequently crashes after I request simple operations (like marking a podcast as played or unplayed, deleting a single episode of a podcast, switching between the tabs of the podcast section (between “My Podcasts” and “My Stations”), and switching between the Podcast and Music sections. Almost everything I do causes iTunes to stop responding and/or crash. I mostly use it for managing podcasts and syncing my iPod, so I haven’t noticed these problems with other areas of iTunes.
The application also doesn’t render properly when scrolling down through a list of media, so that some lines of text are split or duplicated until I wave the cursor over each line.
The application has become completely unusable, and I’m not sure what to do. When I was still running Mavericks (I upgraded to Yosemite last week with a clean install), I downgraded to iTunes 11 to fix the problems. The software was functional, but iTunes consumed a lot of CPU and memory according to Activity Monitor, and often the Macbook’s fan would start spinning when I used iTunes. The system update notifier also kept nagging me to update iTunes daily, and I got tired of that too.
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I have saved the text from the latest crash report, in case all or part of it would be helpful.
Any suggestions? I'm pretty frustrated here, and I'm starting to look for alternatives to iTunes.Thank you for responding, Linc. I have followed your instructions.
Here is the result of Step 1, System log from the time of the crash:
1/19/15 11:19:31.306 AM iTunes[1030]: objc[1030]: autorelease pool page 0x7fe90f389000 corrupted
magic 0x00000000 0x00000000 0x00000000 0x00000000
should be 0xa1a1a1a1 0x4f545541 0x454c4552 0x21455341
pthread 0x0
should be 0x11969f000
1/19/15 11:19:49.297 AM com.apple.xpc.launchd[1]: (com.apple.iTunes.188040[1030]) Service exited due to signal: Illegal instruction: 4
1/19/15 11:19:50.366 AM ReportCrash[1526]: Saved crash report for iTunes[1030] version 12.0.1 (12.0.1.26) to /Users/username/Library/Logs/DiagnosticReports/iTunes_2015-01-19-111950_compute rname-2.crash
1/19/15 11:22:08.000 AM kernel[0]: process iTunes[1557] thread 84236 caught burning CPU! It used more than 50% CPU (Actual recent usage: 88%) over 180 seconds. thread lifetime cpu usage 90.051849 seconds, (89.262074 user, 0.789775 system) ledger info: balance: 90009348994 credit: 90014823684 debit: 5474690 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 101868601280
1/19/15 11:22:17.019 AM spindump[611]: Saved cpu_resource.diag report for iTunes version 12.0.1 (12.0.1.26) to /Library/Logs/DiagnosticReports/iTunes_2015-01-19-112216_computername-2.cpu_res ource.diag
1/19/15 11:22:19.337 AM iTunes[1557]: ApplePushService: APSConnection being used without a delegate queue
and here is Step 2, User Diagnostic Report:
Process: iTunes [1030]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.0.1 (12.0.1.26)
Build Info: iTunes-1200012000001026~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [1030]
User ID: 502
Date/Time: 2015-01-19 11:19:31.484 -0800
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: REDACTED
Sleep/Wake UUID: REDACTED
Time Awake Since Boot: 16000 seconds
Time Since Wake: 130 seconds
Crashed Thread: 20
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
objc[1030]: autorelease pool page 0x7fe90f389000 corrupted
magic 0x00000000 0x00000000 0x00000000 0x00000000
should be 0xa1a1a1a1 0x4f545541 0x454c4552 0x21455341
pthread 0x0
should be 0x11969f000
Thread 0:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x000000010e021361 0x10d3a6000 + 13087585
1 com.apple.iTunes 0x000000010e04e42d 0x10d3a6000 + 13272109
2 com.apple.iTunes 0x000000010e04ddaa 0x10d3a6000 + 13270442
3 com.apple.iTunes 0x000000010e04ddd4 0x10d3a6000 + 13270484
4 com.apple.iTunes 0x000000010e04ddaa 0x10d3a6000 + 13270442
5 com.apple.iTunes 0x000000010e04bb04 0x10d3a6000 + 13261572
6 com.apple.iTunes 0x000000010e04ad52 0x10d3a6000 + 13258066
7 com.apple.iTunes 0x000000010e04af60 0x10d3a6000 + 13258592
8 com.apple.iTunes 0x000000010e06860a 0x10d3a6000 + 13379082
9 com.apple.iTunes 0x000000010e068261 0x10d3a6000 + 13378145
10 com.apple.iTunes 0x000000010d40a0df 0x10d3a6000 + 409823
11 com.apple.iTunes 0x000000010d4099fd 0x10d3a6000 + 408061
12 com.apple.iTunes 0x000000010d40990d 0x10d3a6000 + 407821
13 com.apple.iTunes 0x000000010d408d68 0x10d3a6000 + 404840
14 com.apple.iTunes 0x000000010dc0cec8 0x10d3a6000 + 8810184
15 com.apple.iTunes 0x000000010d99bb83 0x10d3a6000 + 6249347
16 com.apple.iTunes 0x000000010d6340d2 0x10d3a6000 + 2678994
17 com.apple.iTunes 0x000000010d633e79 0x10d3a6000 + 2678393
18 com.apple.iTunes 0x000000010d633ca3 0x10d3a6000 + 2677923
19 com.apple.iTunes 0x000000010d633beb 0x10d3a6000 + 2677739
20 com.apple.iTunes 0x000000010d5d1ddc 0x10d3a6000 + 2276828
21 com.apple.iTunes 0x000000010d5d1bc6 0x10d3a6000 + 2276294
22 com.apple.iTunes 0x000000010d5d1b2f 0x10d3a6000 + 2276143
23 com.apple.iTunes 0x000000010d5d2248 0x10d3a6000 + 2277960
24 com.apple.iTunes 0x000000010d5d1f40 0x10d3a6000 + 2277184
25 com.apple.iTunes 0x000000010d5d1a6e 0x10d3a6000 + 2275950
26 com.apple.iTunes 0x000000010d5d4256 0x10d3a6000 + 2286166
27 com.apple.iTunes 0x000000010dc0ca5b 0x10d3a6000 + 8809051
28 com.apple.iTunes 0x000000010d99cbfe 0x10d3a6000 + 6253566
29 com.apple.iTunes 0x000000010e1f37da 0x10d3a6000 + 14997466
30 com.apple.iTunes 0x000000010e0562fc 0x10d3a6000 + 13304572
31 com.apple.iTunes 0x000000010e05622b 0x10d3a6000 + 13304363
32 com.apple.iTunes 0x000000010d3c68a1 0x10d3a6000 + 133281
33 com.apple.iTunes 0x000000010d524054 0x10d3a6000 + 1564756
34 com.apple.iTunes 0x000000010e049d55 0x10d3a6000 + 13253973
35 com.apple.iTunes 0x000000010e05f805 0x10d3a6000 + 13342725
36 com.apple.iTunes 0x000000010d3b8ff0 0x10d3a6000 + 77808
37 com.apple.iTunes 0x000000010d3ca638 0x10d3a6000 + 149048
38 com.apple.iTunes 0x000000010d3c246e 0x10d3a6000 + 115822
39 com.apple.AppKit 0x00007fff96d41e98 -[NSApplication run] + 711
40 com.apple.iTunes 0x000000010dd8b5d1 0x10d3a6000 + 10376657
41 com.apple.iTunes 0x000000010d6efa9c 0x10d3a6000 + 3447452
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d06022e kevent64 + 10
1 libdispatch.dylib 0x00007fff909efa6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x0000000114edbe2e __thr_AMRegisterForCallbacks + 418
7 libdispatch.dylib 0x00007fff909ecc13 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff909ef88f _dispatch_root_queue_drain + 935
9 libdispatch.dylib 0x00007fff909fdfe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x00007fff98f336cb _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff98f314a1 start_wqthread + 13
Thread 3:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d7f6fca 0x10d3a6000 + 4526026
3 com.apple.iTunes 0x000000010d7f7adc 0x10d3a6000 + 4528860
4 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
5 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d05f3f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 6:: CoreAudioNotificationThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d8cfc1d 0x10d3a6000 + 5413917
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 7:: TrackProcessor::ManagerThread
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d3aad51 0x10d3a6000 + 19793
3 com.apple.iTunes 0x000000010d5f1696 0x10d3a6000 + 2406038
4 com.apple.iTunes 0x000000010d5f1661 0x10d3a6000 + 2405985
5 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
6 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 8:: TrackProcessor::CooperativeProcessingFiber
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.iTunes 0x000000010d3aaec0 0x10d3a6000 + 20160
3 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 10:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff99f17d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff904e0b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 12:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff96eb17a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 14:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 15:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 16:: CFRunLoopThread (Write)
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 17:: CFRunLoopThread (Download)
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 18:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d41c82c 0x10d3a6000 + 485420
3 com.apple.iTunes 0x000000010d495b32 0x10d3a6000 + 981810
4 com.apple.iTunes 0x000000010d49b63d 0x10d3a6000 + 1005117
5 com.apple.iTunes 0x000000010d4950cd 0x10d3a6000 + 979149
6 com.apple.iTunes 0x000000010d48ec41 0x10d3a6000 + 953409
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 20 Crashed:
0 libobjc.A.dylib 0x00007fff965321da _objc_trap() + 0
1 libobjc.A.dylib 0x00007fff9653231a _objc_fatal + 195
2 libobjc.A.dylib 0x00007fff96540e3a (anonymous namespace)::AutoreleasePoolPage::busted(bool) + 138
3 libobjc.A.dylib 0x00007fff9652cdfb (anonymous namespace)::AutoreleasePoolPage::tls_dealloc(void*) + 35
4 libsystem_pthread.dylib 0x00007fff98f3481e _pthread_tsd_cleanup + 182
5 libsystem_pthread.dylib 0x00007fff98f344e5 _pthread_exit + 117
6 libsystem_pthread.dylib 0x00007fff98f33761 _pthread_wqthread + 879
7 libsystem_pthread.dylib 0x00007fff98f314a1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.iTunes 0x000000010d3aaec0 0x10d3a6000 + 20160
3 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 20 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fe90f389000 rcx: 0x0000000000000000 rdx: 0x00007fff7c9d11e0
rdi: 0x0000000000000103 rsi: 0x0000010000000100 rbp: 0x000000011969ee00 rsp: 0x000000011969ed18
r8: 0x000000011969ecc0 r9: 0x0000000000000000 r10: 0x00007fff8d05a462 r11: 0xffffe116f4aaa640
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000000
rip: 0x00007fff965321da rfl: 0x0000000000010206 cr2: 0x000000010fd0e000
Logical CPU: 5
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x10d3a6000 - 0x10ebbbff7 com.apple.iTunes (12.0.1 - 12.0.1.26) <35BD9B7F-BC5D-3011-B7C4-F4AA826E0B48> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10f007000 - 0x10f089ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <52B679A8-C375-3CD2-87CF-DFF7938CAB00> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10f113000 - 0x10f314fff com.apple.iad.iAdCore (1.0 - 1) <6690491F-14EF-3BB6-946E-938ACBE0EADB> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x10f440000 - 0x10f5ffff7 +libgnsdk_dsp.3.06.0.dylib (3.6) <AEBCD154-F8A8-3E7C-9222-4F36786E2AA0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.3.06.0.dylib
0x10f615000 - 0x10f761ff7 +libgnsdk_manager.3.06.0.dylib (3.6) <109C5524-D4BD-3F2F-B1D3-3B8850F085AE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_manager.3.06.0.dylib
0x10f823000 - 0x10f827fff com.apple.agl (3.3.0 - AGL-3.3.0) <3B0D06B0-99F1-3D5F-8977-340FC462B511> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10f832000 - 0x10f855fff +libgnsdk_link.3.06.0.dylib (3.6) <F3557EC1-CC1E-36E0-84A0-87B0E6FA94C3> /Applications/iTunes.app/Contents/MacOS/libgnsdk_link.3.06.0.dylib
0x10f863000 - 0x10f867fff com.apple.iPod (1.7 - 20) <E3E82C97-53A9-3430-82D7-4BE274DD1F87> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10f872000 - 0x10f8bbff7 +libgnsdk_submit.3.06.0.dylib (3.6) <E9FA20E0-5C2F-377B-94CB-40FCF29FC43E> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.3.06.0.dylib
0x10f8c3000 - 0x10f90bff7 +libgnsdk_musicid.3.06.0.dylib (3.6) <CDCB0EC5-505F-3855-AB2E-7426D82605F8> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.3.06.0.dylib
0x10fb35000 - 0x10fb35ff5 +cl_kernels (???) <7104FF9E-7831-4F4B-BAC8-618D07B3CB6D> cl_kernels
0x10fc98000 - 0x10fccdff7 libssl.0.9.8.dylib (52) <70680606-475F-3C89-BB5F-E274253DC7C6> /usr/lib/libssl.0.9.8.dylib
0x10fd03000 - 0x10fd06ff7 com.apple.QuartzComposer.iTunesPlugIn (1.5 - 18) <FD3253C8-81B1-3569-B71F-1FF0BB5EF514> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x112788000 - 0x1136b6fef com.apple.CoreFP (2.7.41 - 2.7.41) <6636E007-FB17-3B2E-AA9A-D301957F89D6> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1147ed000 - 0x1147edfef +cl_kernels (???) <241DB05F-DCF6-472A-AAD1-554E7F4A0BBF> cl_kernels
0x114959000 - 0x11495bff7 com.apple.textencoding.unicode (2.7 - 2.7) <A5C5993B-30AA-39C7-B3B5-D34FAE232712> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x114960000 - 0x114964fff com.apple.audio.AppleHDAHALPlugIn (267.0 - 267.0) <EFF081E7-E74F-3C1F-81A9-14FA71560443> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1149dc000 - 0x114ae3ff7 com.apple.CoreADI (3.4.0 - 3.4.0) <D96DAE05-1FCA-307A-8007-03417E9114EB> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x114aeb000 - 0x114d05fff com.apple.audio.units.Components (1.12 - 1.12) <95245456-EE5C-3D29-8E18-5E02E74A2683> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x114e43000 - 0x114f5bfff com.apple.mobiledevice (757.1.5.0.2 - 757.1.5.0.2) <364C6894-934B-3844-A77F-7DFEC21F8AEE> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x11505a000 - 0x115315fff com.apple.audio.codecs.Components (5.0 - 5.0) <F304ECD2-7723-3948-A126-C4B86421AC41> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x11638b000 - 0x116391ff7 com.apple.BookKit (1.1 - 255) <501D110F-42F7-390F-A070-54F557F3C006> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x116c6f000 - 0x116d55fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11b22f000 - 0x11b23afff AppleIntelSNBVA (10.0.19) <E65EDDEF-5BA2-348E-8E02-DC54BD12C71E> /System/Library/Extensions/AppleIntelSNBVA.bundle/Contents/MacOS/AppleIntelSNBV A
0x11c523000 - 0x11c56eff7 com.apple. AMDRadeonVADriver (1.28.29 - 1.2.8) <93DAFC0F-8214-395E-A492-A1C160D54B6B> /System/Library/Extensions/AMDRadeonVADriver.bundle/Contents/MacOS/AMDRadeonVAD river
0x11c723000 - 0x11c81dfff com.apple.AppleGVAFramework (8.0.74 - 8.0.74) <2BBD2BE9-8F0A-3AE0-AD17-D001625642F8> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x11c9e2000 - 0x11cadfff7 com.apple.AppleIntelHD3000GraphicsVADriver (10.0.19 - 10.0.0) <3859AA25-A95C-3E3D-8539-45FCE4C8E92E> /System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsVADriver
0x11cb23000 - 0x11cd6cff7 com.apple.CoreKE (2.4.0 - 2.4.0) <51705E79-646A-386A-9E3C-6CF576426B35> /System/Library/PrivateFrameworks/CoreKE.framework/CoreKE
0x7fff65b86000 - 0x7fff65bbc837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8b156000 - 0x7fff8b1dffff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8b1e0000 - 0x7fff8b1e5fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8b1e6000 - 0x7fff8b1fffff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8b200000 - 0x7fff8b2f2ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff8b3b4000 - 0x7fff8b3c1fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff8b45e000 - 0x7fff8b47afff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8b47b000 - 0x7fff8b4c8ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8b4c9000 - 0x7fff8b555fff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff8b556000 - 0x7fff8b581fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff8b582000 - 0x7fff8b598ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8b599000 - 0x7fff8b5d4fff com.apple.AOSAccounts (1.3.1 - 1.8.19) <1EF4B780-3474-331E-9104-6CE796D8C930> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff8b6b5000 - 0x7fff8b6d2ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff8b6d3000 - 0x7fff8b705ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8b706000 - 0x7fff8b7f9ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8b938000 - 0x7fff8bac6fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8bac7000 - 0x7fff8baebff7 com.apple.facetimeservices (10.0 - 1000) <52EE049F-36E3-35C8-9304-7878AF7AC241> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff8baf7000 - 0x7fff8bb0cfff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff8bb0d000 - 0x7fff8bb10fff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8bb11000 - 0x7fff8bb18fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8bb19000 - 0x7fff8bbd4ff7 com.apple.DiscRecording (9.0 - 9000.4.1) <F70E600E-9668-3DF2-A3A8-61813DF9E2EE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8bbd5000 - 0x7fff8bbf1ff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff8bc4d000 - 0x7fff8bc50fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8bc51000 - 0x7fff8bc6bff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8bc91000 - 0x7fff8bc9bfff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8bc9c000 - 0x7fff8bca4ffb com.apple.CloudServices (1.0 - 1) <D278BECB-AEC3-3D32-BEC8-E949EB89D66B> /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces
0x7fff8bcd3000 - 0x7fff8bd00fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff8c029000 - 0x7fff8c029fff com.apple.SafariDAVNotifier (1.1.1 - 1) <21D4673A-52C7-391D-AF7C-F77D368D34AE> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x7fff8c02a000 - 0x7fff8c2d6fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8c2d7000 - 0x7fff8c2e5ff7 com.apple.ToneLibrary (1.0 - 1) <3E6D130D-77B0-31E1-98E3-A6052AB09824> /System/Library/PrivateFrameworks/ToneLibrary.framework/Versions/A/ToneLibrary
0x7fff8c2e6000 - 0x7fff8c7f9ff3 com.apple.JavaScriptCore (10600 - 10600.1.17) <CE5255CC-E13F-3694-B6DD-5285356BFCC0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8c7fa000 - 0x7fff8c861ff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
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0x7fff931a1000 - 0x7fff931a3fff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
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0x7fff933c2000 - 0x7fff934daffb com.apple.Co -
my ipod is broken as well, my mother threw it at me & it busted. at the top, it says "IPOD DISABLED CONNECT TO ITUNES" the thing is, is that it doesnt connect to anything. when i plug it up to charge, the charging symbol doesnt appear, yet the ipod still charges. Im really confused & i NEED to get this thing to work, it holds memmories. ( the safari also doesnt work, as long as the downloading music. )
All the data on the iPod is now toast.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Can't import videos to iTunes library...
I can't get videos into my iTunes library. I've done it once before, but my computer isn't letting me drag the file from the Movie folder on my computer to the library on iTunes.
Does it make a difference which format the movie is? Because it's .avi, so yeah. I know its got to be a certain format for it to be on the iPod, and you can just click the "convert to AAC" or whatever on the video, but I just can't get it into the library to convert it to the AAC.
Windows XPSorry to bust in on this thread but am pretty good with computers but feel like a real idiot here.
I recently downloaded a video and converted it into mpeg-4 using videora which was done successfully. Now I opened Itunes and went onto library where all my songs are and clciked on 'file' and then 'add file to library' and double clicked on the video which said it was mpeg-4 and I cant find it in my library, nor is it listed when I go down and click on videos.
I hope I'm doing something really stupid and missing something. Can anyone help??
Thanks -
Bought new computer- how do i get all my itunes song off old computer and onto new one?
i recently purchased a new computer and installed ITUNES on it. Once I put in my APPLE ID all my purchased songs showed up (songs i purchased through ITUNES on my old computer). Here is the problem, my old computer has around 800 songs on it from cd's that I owned and downloaded those songs into ITUNES. Now i want those songs on my new ITUNES on my new computer but don't know how to get them there. I have tried the following so far:
- Tried syncing my ipod and ipad to the new computer but each time I do this the new computer ITUNES wants to wipe out the 800 songs and just put on the transfered purchases songs.
- Tried 'home sharing'. When I did home sharing with both computers on and ITUNES opened all the songs showed up on my new computer but as soon as I closed out ITUNES on the old computer the 800 songs went away on the new computer and it went right back to the songs I purchased.
Please someone tell me there is an easy way to take all these songs I have on ITUNES on the old computer and transfer them to my new computer and ITUNES without having to bust out all these old cd's and sit there and re-burn them all on the new computer.
I have in addition to this all ready authorized my new computer with ITUNES so that is good to go. Any help would be appreciated...Are they not on your new computer after you restored your iTunes backup?
Didn't have a backup?
Unlike music you can download apps multiple times. Go to each app, download it (ignore the price) and after you click it will tell you that you've already purchased the app and ask if you want to download it again. -
Music won't download from iCloud to iTunes or iPhone
So, I recently downloaded the new iTunes. And then I realized I have two copies of the same song (one I bought and one was ripped from a CD). I decided to delete one copy. However this deleted all the music from that artist (over one hundred songs, most ripped from CDs). Luckily, at the time, I had iTunes match. I tried to re-download all of my music. Only some of it began to load. I waited for all of that to download, and tried to get the rest. Again, only some of it worked. Now my iTunes match subscription has expired (I have no desire to renew it), some of my music is still missing, and none of it will start to load, but I still have the option to try to download the missing music from iCloud.
Most of the music that did download was music I bought from iTunes, but not all of it. I'm not sure if that's the problem, and I should just bust out my CD copies again or what, but I'd really like to know how I can get the rest of my music. I'd prefer the iCloud versions because then my play count won't be messed up and I organize my playlists by number of plays (so newest music is always first).Iskrax wrote:
Now my iTunes match subscription has expired...
I suspect this is the reason you can not download any more music from the cloud.
Don't you have backups of your personal data you can restore from?
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