Is My Line Working OK

Hello There
Juts moved back to BT after a time away from them, after some trouble final cot connected to BT Broadband Option 2.
I have a minor problem that I am not sure whether or not it supposed to work like this or not, can someone please advise.
For posting sake I will call the normal Land Line - Line A and the Broadtalk VoiP Line - Line B
Line A    - Makes Calls Ok
Line B    - Makes Calls OK
Line A    - Received a call - The telephone attached to both Line A and Line B rings
Line B    - Receives calls OK
I sits supposed to work line this or by default is there a divert on the landline to the Voip line or do you think there is a fault - should I report this to BT.
Any help would be appreciated
Solved!
Go to Solution.

Type 192.168.1.254 in your browser, that should bring up the Hub, at the top right hand corner you will see Help, in there you will find how to set up the Hub for quite a few things.
Ray
Ray.

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"[email protected]" <[email protected]> wrote in message
news:[email protected]...
No problem, glad you got it worked out :)
~Ryan U.
Jennifer wrote in message <[email protected]>...
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Hi
I moved home a few day before Christmas and the phone and broadband were due to be activated on the 7th January which was fully understandable.
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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
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This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
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I have to say, I really appreciate your help. It's helping me understand the proper approach. Anyway, if there's any other information I can provide to help you [help me], please let me know. Thanks again.
...Rene

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