Is my wireless keyboard dead?

Hi,
I'm just wondering...
I packed my wireless low profile keyboard with the batteries taken off in a soft bag with the Powerbook. A day or two later, I put the batteries in, but the green led doesn't light on and there is no link with the Powerbook. I have pressed the on/off button for a few seconds.
Not finding the battery scheme first, I had put the batteries in the wrong way, then tried a new set of batteries, with no life sign. Is there something I should try before resigning to buy a new one? This one has only served for a few months, but over the warranty period. Thanks for any hint!
Paul

This is a strange coincidence- my keyboard also was invisible after I was away for a week. It would do the 2 min of paired flashing, then give up.
I finally got it to work after letting it sit w/o batteries for a few days, then re-pairing with the computer. ?? Perhaps the computer is forgetting the pairing?

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I have like 2 dozen batteries that I have swapped in the days since 10.8.4. The **** thing just drains in like 4 days. I am using apple wireless keyboard and mouse/trackpad (either at a time) with my macbook pro that is in closed lide clamshell mode less than a feet away from these devices. the batteries are draining like crazy! 3-4 days! they used to work for like weeks! i have heard in another thread that there is some bluetooth driver issue.
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SOLUTION:
Put the devices in "Manual paring mode"
1. Turn device off.
2. Push and hold in power button until the LED starts flashing on and off.
3. Try the paring procedure.
4. It should work.
I went to the apple store and this is what they did. They got the trackpad paired no problem, but the keyboard would refuse to make connection. At first they blamed windows and didn't want to replace the keyboard because it worked fine under OSX. However I made them try one of their keyboards and it paired fine. So they ended up swapping out my keyboard for one of the newer ones and now it pairs with both windows and OSX with no problem!

Bluetooth wireless keyboard can't be recognized by my mac.

Hi,
I just bought a bluetooth keyboard (CMIIT ID: 2009DJ5133. Model: A1314, 2 batteries)
My iMAC can recognize the keyboard but some function keys can't be used. Such as volume control (F10, F11, F12) and I can't read battery volume of the new keyboard. ( I had an old one which is A1225 and can read it in 'System Preferences' and works fine though it has a dirty face ).
I searched on this website and tried some methods but still failed.
My OS is 10.5.8
I tried to install wireless keyboard update 2.0 which indicates to solve this problem (malfunction of F10,11,12) but NOT work.
I tried to install '2009 Aluminum keyboard firmware update' but the system told me 'No 2009 Aluminum Apple Keyboards were found'
I tried 'disconnect keyboard' -> turn off it -> turn on it (found in this community) --> NOT work again.
I tried 'command + options + P + R' to reset the PRAM -> NOT work...
I tried on a Macbook too (10.5.8) and failed too
Am I in a dead loop? I try to install update for my 2009 aluminum keyboard but system tells me I don't have one. Or that's why the update 2.0 took no effect.
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Any way out? Thanks a lot!
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Hi John:
That article is strange.....it is in conflict with the requirements for the KB on this web site.
1) Can I setup keyboard shortcuts manually for volume control? I've done that for brightness function. But can't find volume control.
I don't know...I don't use KB shortcuts. If you install OS X 10.7, the keyboard icon/F-keys do it automatically.
2) Per my hardware configuration above, is it ok to run 10.6? I know my iMac is old but it runs pretty good. I'd like to upgrade but not sure if the hardware is suitable for 10.6 or even 10.7,10.8
I rarely make predictions , but, IMHO, your configuration would support the latest version of OS X just fine. The Apple guidance for OS X 10.7 is here:
OS X v10.6.8 or later
2GB of memory
8GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
According to what I just read, you need to be on OS X 10.6 to upgrade to OS X 10.7 or OS X 10.8. OS X 10.6 is still available from the Apple store:
http://store.apple.com/us/product/MC573Z/A
Barry

Wireless Keyboard issues after battery change

I've search the forums for an answer and can't seem to come up with anything.
I have an older white wireless keyboard. It's been running great on my Mac Pro since day one, no battery changes since new, about 9 months now, maybe a bit more. The batteries just died on me and I went and changed them with 4 new batteries. Upon turning the keyboard back on, the green power LED comes on steady for about 5 seconds, then goes into a quick double blink, then a pause, then double blink again, repeating this over and over again.
I've replaced the batteries again with a different brand, same results. I've attempted to clean the positive terminals with a pencil eraser as found in an Apple knowledge base article. Nothing seems to change. The unit won't connect and doesn't appeared to be powered on as the Caps Lock key indicator will not light up.
Is it dead? Any ideas on the double blink indicating a fault? The manual does not have a key on blink codes.
Message was edited by: VioletM3

Contacted Apple phone support. They had me reset my PRAM and after the reboot, the keyboard connected back up just fine and is working properly again.

Why wont my mac mini recognize my wireless keyboard?

Help! I just bought a mac mini and an apple wireless keyboard, but it wont recognize the keyboard. I can do nothing towards registering my mac mini.

I have the same problem. My late 2009 mac mini just died three days ago. I bought a new mac mini (late 2012 version) and am trying to hook all up and get going. I have the monitor and mouse talking to the mac mini. When I get to the keyboard screen I get nothing but an image of the side of a keyboard. At first I received a passcode to input on the keyboard and hit return. I did it and nothing happened. The passcode appeared again and I entered it and again nothing. I read to turn off the keyboard and start again. I've donw this and now I don't even get the passcode option. Just a screen with the side of the keyboard. What shall I do. Does it think it's paired with the 'dead' mac mini? I read that I need a wiired keyboard to pair the two, but I was never told that and I do not have one. Let me know what I should do next.

Apple wireless keyboard function keys don't work with ipad2

I have a brand new ipad2 and just purchased an apple wireless keyboard. The keys work fine for typing, but the keys across the top don't seem to work at all. I play music, but none of the music control keys work. The keys on functions 1..12 appear to be totally dead.
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wrote this in another thread, but it is relevant here, too.
Wanting to buy a keyboard and reading this thread (and others), I went to a local Best Buy. They had quite a few of the wireless keyboards out. They had MC184LL(A) models and (B) models.
ALL of the (A) models worked perfectly with the iPad (typing, brightness, volume, ipod functions, etc).
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They had a stack of maybe 50 new wireless keyboards on the shelf. All but two of them were (B) models.
I bought one of the two (A) models. It is working perfectly on my iPad.
Rob

New wireless keyboard help

I just received a new Apple wireless keyboard (2 batteries) and it was working fine
and then it just stopped when I tried to use it this morning. I powered it off before i went to bed.
No more little green light coming on when you press the power button.
I just got the keyboard from the online Apple Store yesterday.
Have tried new batteries, still no green light.

After you check to make sure your new batteries are inserted correctly (positive battery terminals both point to the right), call Apple and return the defective keyboard.
From the manual, the light should stay on solid for a few seconds to indicate the batteries are good. Presumably new batteries would be good but you might want to try them in some other device first, for example, a pocket flashlight or anything that takes those batteries. Did you try the batteries that came with the keyboard in some other device just to confirm they were dead?

Universal Wireless Keyboard 3169WWZ has letters not working

Hi all, can anyone help me. I have had the same problem with two of these keyboards. On the right hand side of the keyboard, there is a whole section that is 'dead'. The o,p, brackets, k,l,commas, periods, etc. do not register at all. I am extremely frustrated because this is the second keyboard with this problem. The first one lasted a few months and it is the same with this one. Any suggestions?
Post relates to: Tungsten T5
This question was solved.
View Solution.

chotton wrote:
How sure are you about the one year warranty? I spent two hours on the phone with someone (who didn't seem to know his head from a hole in the ground) who waited that long into the call to inform me that the keyboard warranty is 90 days? Is is worth another call?
<sigh> I understand your frustration with the outsourced support group. I've had terrible experiences with them too.
I'm holding in my hands the "Limited Warranty" pamphlet for the Universal Wireless Keyboard (Palm pamphlet#: 406-10460-00). It states:
"HARDWARE: Palm, Inc. (Palm) warrants to the original end user (Customer) that new Palm branded products will be free from defects in workmanship and materials, under normal use, for one (1) year from the original purchase date. Palm warrants refurbished Palm products, marked and sold as such, for ninety (90) days from the original purchase date."
I'd call back, state the obvious mistake by the CSA (and who gets PAID to know this information!) and that you'd like to speak to a supervisor, or at least someone who can read English from the pamphlet mentioned.
The pamphlet goes on to say (you should have one or two of these!) that Palm has the choice to either refund your purchase cost, or send you a reconditioned unit as a replacement if the device cannot be repaired. Dated proof of purchase will also be required.
WyreNut
Message Edited by WyreNut on 04-13-2009 05:26 PM
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My MacBook pro stopped connecting to my apple wireless keyboard a while ago. Since it won't connect to a second one, I suspect it's a computer issue. Software thoughts? Updates I've missed? Thanks

About a year ago, my computer and my keyboard stopped connecting. I attributed it to a failed keyboard. Didn't use it much.
Tried today with a second apple wireless keyboard, and it won't connect via blue tooth, either.
Could this be a software/firmware issue that it well known? Or the bluetooth card on my computer is dead?
Thoughts?

And, I get a message saying that the "device does not have the required services."
Thanks again.

Wireless keyboard battery broken inside: how to remove?

The AA battery of my wireless aluminium keyboard (iMac) have broke inside, it may have melt of something, it is glued, it does not move out. Any tip, any product or tool to force-remove it? Or is my keyboard dead?

It doesn't surprise me at all that there is no reply to this. This problem is the result of a rare product design blunder by Apple - and they never admit to those, much less remedy them. The battery compartment on the wireless keyboard is horribly designed. Making it a little tube like that with no other access point basically kills a keyboard whenever a 50 cent alkaline battery fails and leaks - and that happens all the time. If you search online, you'll see this problem mentioned multiple times. People suggest using a little bit of water, a screwdriver, some baking soda, and other methods to get the battery free...you'll note that nobody suggests contacting Apple or an Apple Store, because neither of them will do a thing about it.

Apple Wireless Keyboard woes...

Has anyone heard of this problem before...?
I was typing away on my wireless keyboard. Have had it for over a year. Zero problems before.
I was attempting to copy/paste text in Quark and discovered a couldn't (using the keyboard commands).
I could type sentences/characters. I just couldn't cut/paste.
Then I discovered when I hit the Delete key it would enter an equal sign "=" or "an equal sign and a zero "=0" instead of deleting.
Very strange behavior. Thinking it might be a quark problem I tried editing text in Word. Same thing.
Then I tried renaming/deleting text in file names on my desktop. Same thing.
I rebooted and now my Computer won't pair with the keyboard. It sees it in Bluetooth set up and gives me a code. But when I type it in and hit return -- I get a "can't pair" with device error.
I've changed batteries. I've left the keyboard sitting without batteries for 30 minutes.
Still can't pair.
Is my keyboard dead/dying?
Again the computter sees the keyboard via bluetooth. It just can't pair with it.
Light on the keyboard does the blink-blink pause blink blink thing showing it's discoverable.
Any thoughts?

Just an update. Since my keyboard is out of warranty I figured I was out of luck and fixing to buy a new one. Then my wife mentioned she had wiped it down the other day with windex. Doh!!!
That made me think perhaps moisture had gotten down inside.
With nothing to lose I grabbed a T-screw driver (and an 000 phillips) and decided to open the thing up and see waht could be done.
When I got to the membrane/circut board under the key board and the metal grounding plate they were very damp with condensation.
I peeled the two layers of the membrane apart and blow dryed them gently. Wiped off the metal plate with a cloth sprayed with tuner cleaner and put it all back together.
It works!!!
Always a chance corrosion could bite me later. But so far so good. Everything is up and runnng.

Starting mac with new OS and non paired wireless keyboard

h\How do yopu set up an iMac with a new OS installed and with a wireless keyboard?

First make sure the batteries aren't dead and that the keyboard hasn't already been paired with another device. If it hasn't, the keyboard should pair automatically when you reboot. You may have to press and hold the power button on the right side of an Apple keyboard until the LED starts flashing.
Otherwise see these support articles:
Mac mini (Mid 2011 and later) and iMac (Late 2012): Bluetooth keyboard may not pair during Setup Assistant
Apple Wireless Keyboard: Difficulty during pairing process
If you have a third-party Bluetooth keyboard, you may need a wired keyboard to complete the pairing process. It's a good idea to keep a cheap wired keyboard and mouse or trackball as backups for a desktop Mac anyway, because Bluetooth isn't completely reliable.

New wireless Keyboard with terrible battery life

Is this how they all work?
I recently bought a wireless keyboard for my mac mini that's in a closet functioning as a media server. It seems that the battery life is terrible. I used the keyboard for about one hour one day and didn't touch the device for two weeks. After this two week interlude the batteries were dead. This is the 2nd time I have noticed this.
So should I remove the batteries when not using the keyboard. I can't seem to tell if the keyboard is on or off by pushing the button since the keyboard light doesn't stay on when in use.
I have other wireless keyboards that seem to have battery life that go and go and go

One Possible EXPLANATION For Apple Wireless Keyboards Or Mice GOING THROUGH BATTERIES In A Matter Of Weeks is as follows:
When you shut down or sleep your Mac, if there is a second Mac running at some distance away (up to 100 meters distance), and this distant Mac has bluetooth switched on, and was, for some reason, previously been paired with your wireless keyboard or mouse, then I believe the keyboard or mousewill try to link to the distant Mac after you have shut down the local Mac, using all its available transmission power to overcome the distance, and thereby wearing down the batteries.
This happened to me. I have two Macs in the house, and paired my new wireless keyboard with both computers, just so that I could use this keyboard with either Mac.
But when I shut down the Mac I was using, without me realizing, my wireless keyboard that I had in front of me would then link up to my other distant Mac (which was usually always running), located at the other side of my house, and in doing so, my wireless keyboard would wear out its batteries in weeks from the power drain due to long distance transmission and reception.
Whether this battery draining from long distance transmission and reception can also occur when the wireless keyboard or mouse has not been paired with the distant Mac, I am not sure. It's conceivable that in the bluetooth polling mode, where the distant computer is trying to link up to the wireless keyboard or mouse, there could also be substantial power draining from long distance transmission and reception (especially if bluetooth is set to discoverable).
Someone may want to test this: seeing if bluetooth polling over distance can drain power. Who knows, it may be that your neighbor has a Mac, and so when you switch off your computer, your wireless keyboard or mouse spends all night trying to link to your neighbor's Mac.

Wireless keyboard disconects IR wirless mouse

I bought a new Mac Bluetooth wireless keyboad and when I connect the new keyboard, the Logitech IR mouse is dead. Using the keyboard without a mouse suggests using the number keyboard but this keyboard is a simple design with no number keypad. Resetting the IR mouse does not bring it back on line. I can't use this wireles keyboard without a mouse. It seems to be a step backwards with no mouse access. Is this the Apple way of getting you to buy a Bluetooth mouse too? Thanks.
Eric

I found that if I sue the Apple USB mouse connected via the USB port on the USB Mac keyboard that I can use the wireless keyboard with the "Mac Mighty Mouse". So that will work for this problem. Thanks,
Eric

Is my wireless keyboard dead?

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