Is non-functioning key repair possible and practical?

I have a 2008 MacAir. The shift key on the right side and the return key either don't work or don't work reliably. Is it possible and practical to have them fixed?

The device does report a IP address, and the 'Internet' indicator lights solid, but it appears that it cannot communicate out.  The Power LED blinks three times, repeated, indicating that it cannot connect to the Vonage server.
Linksys EasyLink Advisor does not detect it being on the network.
I also contacted Vonage Support, and they declared that my device is 'non-functional', so I am proceeding with a new device.
Thanks for your help!

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