Is OS X Mavericks compatible with HP Photosmart C4280?
I am waiting to upgrade to Mavricks until I know if my printer will be compatible with Mavericks. I checked the HP website, and there are currently no drivers for my printer. Does this mean that the printer won't be compatible or do I just have to wait for HP to have drivers available?
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HP 564 cartridges not compatible with my photosmart 5510
Hi,
I have a photosmart 5510 printer that I bought in Japan. It came with a set of 178 cartridges.
I moved to korea and bought a set of new HP 564 cartridges here because the 178 cartridges are not available in Korea. On the box of the cartridges it says that the cartridges are suitable for the photosmart 5510.
After installing I get an "incompatible cartridge" error.
If I use sureSupply via the HP utility to find compatible cartridges and I select Korea as my current location I get the following message:
You selected the following location: Korea
Is this your current location? We have detected that cartridges purchased in the location you have selected will not work with your printer. Common reasons for this include:
you bought your printer in another country
you bought your printer on the Internet from a supplier in another country.
your printer was provided by your employer who moved it from another country.
you selected the wrong location on this website.
Your printer can be reset to work in the location you have selected: Korea
Contact HP Support for more information on having your printer reset to work in this location.
Below that there is a link "Contact HP for product support" but if I click that I end up on the sureSupply page and I have to select my model and location. If I do that I see a list of 564 cartridges I can buy.
On the top of the page there is a "contact HP" link but that link (a javascript link) does not do anything (in safari on OSX).
How can I have my printer reset to work in Korea (with 564 cartridges)?
This question was solved.
View Solution.@ JeroenKorea - If you bought the printer in one region and moved to a new region you need to call customer support to request a "Regionalization Reset". There should not be any charge for this; it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.
Check out the following document about regionalization. I am sure that you have used this link already, but I want to provide again.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02558798
I used Google Translate on the page that banhien provided above in an attempt to help you find the number to call. For an inkjet/ all-in-one printer the number listed is 1588-3003, The hours of operation are: 9:00 a.m. to 6:00 p.m. (Mon-Fri), and 9:00 a.m. to 1:00 p.m. (Saturday), excluding public holidays. I hope that this helps
I am a former employee of HP...
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Hi Tony, when I open Pages in safe mode other than the note telling me this version is not compatible with OS X I get this:
Process: Pages [325]
Path: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: ???
Build Info: Pages-7660000~4
Code Type: X86 (Native)
Parent Process: launchd [183]
Responsible: Pages [325]
User ID: 501
Date/Time: 2013-12-07 11:36:14.487 -0500
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 25C56ABA-558F-F269-6EC5-8191967F85C2
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/MobileMe.framework/Versions/A/MobileMe
Referenced from: /Library/Application Support/iWork '09/*/SFApplication.framework/Versions/A/SFApplication
Reason: image not found
Binary Images:
0x8fe59000 - 0x8fe8b417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: AK5370
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
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iPod 4,1 will not update to iOS 7. I updated my iMac to 10.9.1 (maverick). Latest Numbers version on iMac is not compatible with Numbers on iPod. Ideas? Can I go back a version with Numbers? I downloaded old version of Numbers 2.0.1 from DVD but with both versions the 2.0.1 will not open. So both versions are present but only the new version functions. I tried to drag the new version to the trash but the old version still runs error message and will not open. I did not try to restart with the new version in the trash.
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I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion. Then I found out it was not compatible with my HP Printer (HP Photosmart C5580 all-in-one) so I called Apple support and the tech told me to erase the hard drive instead of going in the time machine. Well I did that and then it took about three hours three days a week for about three weeks on the phone with an apple tech to get all my stuff back on my computer. I have had trouble with my printer (won't do the scan anymore and wasn't printing on my DVDs. Also the computer keeps freezing up when it is in the sleep mode, etc.
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Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.
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