Is PS Elements 12.0 compatible with Windows 7 and Windows Live Mail??

Question

Is the Organize/eMail part of Elements 12.0 compatible with my Windows 7 and Windows Live Mail?  I have never been able to make it work with my Elements 9.0 after many hours of trying.  The problem is acknowledged by Adobe and a solution offered but the solution does not work in any of my three Windows 7 computers.  Any help will be greatly appreciated.

Answer 1

Brian, Thank you for responding.  I actually have two different questions on the same topic so I'll discuss them one at a time.
1.  When I purchased a new Windows 7 computer several years ago I also purchased PSE 9.0 because I had been told my old PSE 4.0 would not work with W7.  I didn't get around to installing it until last fall--PSE 4.0 was working fine on the XP machine and I didn't have the time.  PSE 9.0 installed fine but I could not email a  photo from the Organizer.  I recently got interested in fixing the problem which has turned out to be more difficult than I could imagine.  I found a lot of evidence on the web that to make it work with W7/Windows Live Mail  you needed to make some patches in the registry.  I tried to follow the Adobe instruction a number of times but when I got down to: " 4. On your desktop, double-click SetDefaultEmailClient.reg. If prompted, click Continue. Click Yes on the Registry Editor confirmation prompt." it would not work.   Double clicking would bring up the browser with some register-like statements:  [Windows Registry Editor Version 5.00 [HKEY_CLASSES_ROOT\Microsoft Internet Mail Message] [HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell] [HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell\open] [HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell\open\command] @="C:\\Program Files (x86)\\Windows Live\\Mail\\wlmail.exe /mailurl:%1" ].  I did not get a "Continue" to click on or a "Yes on the Registry Editor confirmation prompt".   I got nothing to take action on that might cause the registry to be updated with the specified patches.  I'm no expert on modifying the registry and this is beyond my understanding.  It just didn't do what it implied it would and I'm lost.  I've tried in on my WLM 2011 computer and on my brand new W7 notebook computer with WLM 2012.  I tried it using my normal browser, Firefox, and using Internet Explorer.
PSE 9.0 does indeed show Windows Live Mail as an option under Edit/Preferences/Sharing and I have selected it.  When I try to share a photo via email all seems to go normally to the end when I get the message:  "Elements Organizer could not finish creating your E-mail message."  And, that is really not very helpful.  When I Google on that "Elements Organizer could not finish creating your E-mail message" I find that I'm far from being the only one with this problem and people with PSE 8.0, PSE 10.0 and PSE 11.0 have reported the problem.  I've found no way to communicate with Adobe and even their main support number, 800-883-6687, comes on with a message "this number is temporarily unavailable"!! I've called over 50 times over several days. That seems quite unusual.  It seems like selling a software product that is incompatible with one of the most popular Microsoft operating systems and email clients would not be a good thing.   Sorry for all the words but I wanted to define the situation as well as I can.
2.  Given all of the time I've I spent without solving the problem it seemed tossing my PSE 9.0 and switching to PSE 12.0 might have been a smart move many months ago.  And, I'm considering it now.  That is why I really would like to get some assurance from Adobe that the problem is fixed and that I will have no problems with PSE 12.0, at least with emailing from the Organizer.  The news that it is working for you is encouraging and I hope others will report on the luck they have had.  You say it works better with WLM 2012 than with WLM 2011 but I don't know what that means.  It seems that the minimum requirement is that any time you want to send a photo via email, it works!
If anyone knows how you can contact Adobe, by phone or email, please let me know.
Thank you very much, Brian.
Jim