Is redemption code same as a serial number?

I am not able to get through when I put the redemption code carefuly. I need help

What did you buy, and where did you buy it?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Similar Messages

  • I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know wh

    I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know what to do anymore. I know its non returnable once opened and the package wasnt tampered with when I bought it. im at a loss on what to do

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    -and https://forums.adobe.com/thread/1572504
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I have replaced my computer and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid

    I purchased Adobe Photoshop Elements  in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i  need to do.
    Noel

    noelcj26 wrote:
    I purchased Adobe Photoshop Elements  in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i  need to do.
    Noel
    If you registered the product with Adobe (Version 12 and 13 required mandatory registration) then the correct serial number must be recorded in your Adobe account.  You can login and check there and also copy and paste the number to avoid any mistakes in reading the numbers.
    Good luck.

  • Redemption code needed to get serial number for Lightroom is not activated. What to do?

    redemption code needed to get serial number for Lightroom is not activated. What to do?

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Invalid redemption code problem to get serial number

    Bought adobe premiere elements 13.  Got to retrieve serial number by entering redemption code.  24 letters and numbers.  I did every way, case sensitive and not, and even the 0 with a line through it, an O or number 0?  Tried both.  Still all ways "invalid."   What now? 

    Hello Scotty,
    did you use the steps from there? >>> Redemption Code Help
    Another way, If you purchased your product from these firms like Amazon, you get this code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
    The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
    Hans-Günter

  • Invalid Redemption code after problems with serial number.

    I have been somehow kicked off with two chats today in dealing with this problem.  I have brand new Lightroom software that was given to me as a gift.  I inserted the disc and downloaded it to my computer, went to retrieve my serial number and that is when the problem started.  I entered my redemption code, got my serial number, clicked the "download" option, an error window popped up saying "the webpage couldn't be loaded at this time" and when I went back to get the serial number (hit back arrow), it was gone.  This has now resulted in an invalid redemption code.  Help!!  How can I use my software, obtain my serial number or obtain a new serial number?

    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • I purchased Lightroom 5 from Best buy and when I enter the redemption code to retrieve the serial number it say invalid code

    How do I contact Adobe to find out why the code does not work?

    Assuming you’re entering the correct code, and not confusing a zero for the letter O or 5 for S or 8 for B or similar, then if you mean you went to the store and bought a box, the cashier needed to have scanned a bar-code on the box and transmit that data to Adobe, otherwise the code won’t work.  Maybe the code wasn’t scanned or maybe the data wasn’t transmitted in real time or maybe Adobe’s network didn’t get the data to the server right away.  If this is something you just bought a few minutes before trying the code, maybe wait a little bit longer.  Otherwise, there is likely a Contact Support button on the web pages that you can find on Adobe.com that will let you chat with an Adobe support person and they can perhaps tell you the status of the redemption code.  Or maybe just go back to Best Buy with your receipt and the box and have them scan the code.

  • Where do I enter my redemption code to get my serial#    ??????

    where do I enter my redemption code to get my serial number???
    went to the getserial webpage but there is no place there to enter it ????
    why is this so user unfriendly ????

    You should see this screen on the get serial site (https://na1p.licenses.adobe.com/getserial/). Try using another browser if you are having problems viewing this page. See this doc for more info. (http://kb2.adobe.com/cps/909/cpsid_90921.html)

  • Is the redemption code the same as the serial number?

    is the redemption code the same as the serial number?
    I am trying to register my light room five and this one letter will not fit in the box.

    No.  A redemption code is used to acquire a serial number.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • Is "AirPort ID" the same as its serial number?

    Page 15 of the Setup Guide for AirPort Express 802.11n states "...the default network name for an Apple base station is AirPort Network xxxxxx, where xxxxxx is the last six digits of the AirPort ID".  Is the ID the same as its serial number (found on the bottom of the device and on its packing box)?

    The AirPort ID is the same as the base station's wireless MAC address. It is not the base station's serial number.

  • I bought lightroom and need to register my student id, how do i do that, the trial has run out, i have the product code but not the serial number?

    i bought lightroom and need to register my student id, how do i do that, the trial has run out, i have the product code but not the serial number?

    If you purchased a package then there should have been instructions in the box on how to submit your academic credentials. If you purchased online from Adobe then you should have received instructions in an e-mail. But here is a link that might help you. There is a link under Step 2 that will take you to a place where you can enter the information, I think.
    Adobe - Adobe Education Store : Proof of Academic Indentification

  • Why can i not redeem my code to get my serial number?

    I have a redemption code. I cant put it anywhere to redeem and get my serial number. been at this for hours. I signed up for Adobe Online and then was never prompted. there are all kinds of pictures "showing" me how to do it but I cant call anyone to get any help. I am good with computers and normally don't have this kind of issue. I feel like I spent so much money and there is no way at all to fix this. I have done all of the online help prompts and nothing NOTHING is actually helping. All showing me the same thing which is the screen I cant seem to bring up. On my piece of paper I got with the program it says "enter the code" a lot of good that does me. PLEASE someone help Im in tears

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.
    Though the following might be something you have already seen, since I can't tell from your explanation I should offer it anyways...
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Why ipad serial number in settings is not the same as the serial number in the back?

    I took an ipad mini for screen replacement, everything was succesful. The customer calls me back claiming that the ipad wasn't his ipad. He went to store and claims that the serial number  that shows on info of the ipad does not match the serial in the outer frame (the one in the back). I didn't check that on my procedure due to that I didn't turn on the ipad and in the recieving yes i wrote the serial number that is in the back. I check on several forums and some people where asking the same issue but in case of a purchase in a store or online, that their serials didn't match. I would like to know if someone have found this issue on any product, ipad, iphone, ipod or whatever other, having this issue with serials.

    Here we work with repairs for devices that does not have waranty (expired or other issue). In this case, I did the screen replacement. No other ipad was on my station, the ipad arrives, i took it change the glass, put everithing back, give to customer. Thats it. The job was done by me, the customer test his ipad in front on me, works fine, everything ok. Few days pass and he came back saying that it wasn't his ipad, he brings the box that the ipad came and ask me why the serial number does not match the serial number in the box (sorry NOT in the back of the ipad).
    There were no other part changed only glass. After 7 years working on this, thats the first customer complaining about a work done here. After this I was curious and look for more information and some forums, also one port here is claiming that the serial number on the device is not the same as the box where it came.
    I just want to make sure that there are possibilities that there could be such mistake during the packaging process.
    Thanks for the replies

  • I can't re-install Logic Pro 9 in the same laptop because serial number is invalid?

    I can't re-install Logic Pro 9 in my laptop again because the serial number is invalid? help?

    1) Check you are imnputing the serial number correctly (zeros instead of ones etc..)
    2) If your version of LP9 is the upgrade version then you must first enter the original Logic Po 8 full version serial and then the Logic Pro 9 upgrade serial...
    Failing that.... contact Apple for a replacement serial....
    http://support.apple.com/kb/HT1861?viewlocale=en_US&locale=en_US

  • I am having issues with my product code to get my serial number.

    I bought a new computer and would like to install on new computer but when I enter my product code it comes up invalid. This is the student mac edition for the CS5 master suite. Any insights would be greatly appreciated. Thanks,

    You probably have to talk directly with Adobe on these issues. Here are a couple Adobe sites that deal with activation, and have chat/phone links and numbers
    Contact Customer Care
    Activation & Deactivation Help

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