Is Remote control included in Qosmio DX730?

I have a Qosmio DX730 - the user manual points to a media remote control.
Is this meant to be included?
There is no reference to indicate it is an optional item.

Hi
Visit this Toshiba unitdetails page.
http://aps2.toshiba-tro.de/unitdetails/
You will need to put the serial number of your Qosmio DX to get some details.
Under Packing List point you will see what parts are part of the package.

Similar Messages

Why is remote control not included with the purchase of macbook pro

I purchased my 4th macbook pro (late 2013) to replace my 2010model, and to my surprise, there was no remote control included anymore. I don't know since when this started. But I just don't get that, why Apple has to cut corner on such expensive laptops with a price tag close to 3000usd(after tax). I have purchased three macbook pro before including the 2010 model. I found no remote control to be a big disappointment. I am not asking Apple to make anything cheap. But they should have treated generous customers with generosity.

Follow this;
http://support.apple.com/kb/PH7234
Will allow you to disable the IR receiver on the Mac so the remote does not control it.
Regards,

Stor.e TV+ - Can I use the standard Toshiba TV remote control?

Hi,
just wondering if the Toshiba TV remote control can be used to control the stor.e TV+ hard drive.
Best regards

Hi
There is already a remote control included in the package of the StorE TV+.
This remote control is different as the other remote controls released for TV.
It supports other features.
User manual does not contain any info that you could use other remote controls so I assume this is not possible.
Greetings

SCCM 2012 SP1 Remote Control Smart Card Support?

Hi,
We're currently running SCCM 2012 SP1. We have implemented mandatory smart card login on our Win 7 workstations using GPO. Is it correct to say that SCCM's Remote Control Viewer does not support passing of smart card credentials through the session?
Our testing thus far would indicate that it does not. This is problematic for our help desk that often uses the Remote Viewer to connect to end user machines and then elevate rights to perform admin level tasks. So far the only way we have developed
to work around it is to run a script that temporarily changes the GPO to remove the smart card enforcement requirement. Is there a better way to address this issue?
Thanks
Josh

Just to add to Wally's comments, there's actually no way this will ever happen without significant investments and development time (if it's possible at all) and it's really not anything that the ConfigMgr product group could implement as it has to with
authentication which is handled by the OS. Passing smart card credentials across the network is inherently flawed and poses a huge security risk. When this was discussed internally at Microsoft, the security teams there said they could easily hack any mechanism
that tried to do this and compromise the credentials.
The recommendation from Microsoft is to use local admin accounts on workstations for elevation. This goes for *any* type of remote control (including remote desktop btw) because the same security weakness exists regardless of the remote tool being used.
Jason | http://blog.configmgrftw.com

Qosmio G30 - Media center remote control doesn't work in windows

Dear All,
I have Qosmio G30-194,
first i had a problem with the VGA , i send it for repair, when it comes back i noticed that the remote control is not working on windows Media Center, while in A/V mode it work perfectly.
I tried to do full system restore from the recovery DVD, but nothing changed, even i installed Windows Vista with all of its drivers.
Nothing changed also, I borrowed a USB IR received for another remote control it worked perfectly with my remote on windows.
Please advise me what to do, do i send it back to the service center , or there is an easier solution.
Mazen Habbal
N.B, : My laptop info are:
Model Number PQG32E-01P018AR
Thank you in advance

don't expect toshiba to fix problems like this.
they replaced motherboard on my laptop and ever since the remote was not working.. it would turn the laptop on but was unresponsive thereafter. thing's we have tried:
- install software and drivers for remote again
- reinstall windows
- replace reciever
- change motherboard
- change remote
- terminate and restart relevant processes
- downgrade bios
- update bios
- combinations of the above
on several occassions Toshiba told me they were able to replicate and solve the problem but after trying it on my laptop they remembered that actually their one was slightly different.
almost a year later, i still have a non-working remote
my theory is the laptop leaves factory with certain software which Toshiba fail to include in recovery partition and\or bios that is available through them... so once you lose the factory components (i.e.the original motherboard) you also lose some necessary files with them.

Questions about remote control and infrared port Qosmio F20

Hi again,
My Toshiba Qosmio F20 comes with a remote control funcioning through a infrared device on the front of the computer.
Regarding this I have 2 questions:
1. How do I configure additonal functionality through the remote control? (Like launching and controlling Winamp?)
2. How do I connect other devices, like my cellular phone, pdas etc., to the infrared device on my computer?
Kind regards,
Vegard

Hi,
the Remote Control delivered with the Qosmio F20 is designed only for Windows XP Media Center Edition (all Remote Control's which are designed for Windows XP Media Center Edition work only with Media Center or Windows Media Player). Other program's like Winamp were not supported by these Remote Control's.
I believe, the Remote Control's are made by Microsoft and for a wide palette of product's (the Infrared Transceiver is on nearly all Media Center PC's e.g. Siemens-Fujitsu, the same). So it's a little bit tricky to support more program's then Media Center or Windows Media Player.
For other program's you need a second Remote Control like this one:
http://www.logitech.com/index.cfm/products/detailsharmony/GB/EN,CRID=2084,CONTENTID=9193
br, Ben

Qosmio X300 - Remote control and function bar for windows seven

Hi,
I have bought this PC with Vista x64. I have upgraded it to windows 7 (x64)
But I didn??t find driver for remote control and function bar. The drivers for Vista *64 don't work.
Help me plz.
Thanks for reading
(Sry for my bad English)

Hi
The Win 7 drivers are not available for this unit at this time.
But I found some Win 7 drivers on the Toshiba US driver page.
Of course you will not find exactly the same X300 series but you can choose the drives released for Qosmio X305-xxxx
There is no big difference between X300 and X305 so the Win 7 drivers should work too

Need help with my Toshiba remote control and receiver for Qosmio G30 161

Hello to all
I have a Toshiba Qosmio G30-161 and with it I have a Toshiba remote control and a Toshiba remote control receiver, this is the first time I have used it (tried to that is), my problem is the remote is not working on the computer when I press any program buttons the computer does nothing.
I have installed four brand new AA batteries and the remote works fine its sending signals to the receiver, the receiver the detecting the remote as a red light appears every time you press a button and as for the computer I have checked the drivers and the USB is picking up the receiver as a E-home remote receiver which I have checked with Toshiba and that is correct, so all in all the remote is working, the receiver is picking up signals and the pc has detected the receiver but nothing works, I have installed remote control manager but this still has done anything. I have spoken to Toshiba help and support and the end result is they are not sure what the problem is. Can anyone help I require the remote for slideshows for customers as I??m a photographer.
Also to confirm I am running Windows XP MCE addition.
Anthony Worlock

Hi there,
this remote contol works, if you use it without any special drivers and special software, only in the Media Center.
But if you install such stuff like [WinLirc|winlirc.sourceforge.net] then you should be able to get some functions for your presentation.
Please try this tool and check if it works.
By the way: If I were you I would first read the Manual and FAQ of WinLirc before starting because its a little bit tricky to handle the program. :) (Too many settings :D)
Greets

Unplugging all network devices from Fios router prevents DVR freezing and remote control lock ups.

All,
I recently had a Verizon tech visit my house due to constant DVR and remote control freezing. TV content was freezing whether it was locally recorded, pulled from another DVR in the house, or On Demand. On a hunch after the tech tested everything and was about to leave, he unplugged my gigabit switch from the Fios router. Lo and behold everything started running perfectly. Since to the tech, the problem was solved, he closed the case and was on his way. The probem is of course I have more devices than the built in router switch provides ports for. My network is compised of an 8 port Netgear gigabit switch downstream from the Fios router with two wireless access points (with their own built in gigbait switches) connecting to the Netgear gigabit switch. There are no loops in the switch topology. I've tried changing out the router, the gigabit switch, removing the wireless acces points individually as well as plugging the access points directly into the Fios router switch (one at a time with no Netgear switch in the middle) and all scenarious cause the DVR/remote control freeezing to come back. The only devices I can plug into the Fios router without causing freezes are PC's....anything with it's own switch essentially brings the network to it's knees. If anyone has an idea how to get my network back in one piece AND make the DVR's/remotes behave, I'd greatly appreciate the help!
My Fios equipment:
MI-424WR GEN-3I rev I (eye) running firmware 40.19.36
5 Motorola HD-DVRs all QIP 7232-2 running software release 1.9.1 platform build 25.39 (Oct. 22, 2012)
Specific config:
75/35 Fios connecting via ethernet from ONT. Set-top boxes connect to Fios router coax port via powered splitter.
*All SNR/dB mesasurements taken by the tech from the set-top boxes and router are well within spec.
Fios router provides DHCP addressing. Wireless N access points are configured for roaming with the same SSID and non-overlapping channels. Access points are not providing routing or IP adressing...all layer 3 and up services still provided by Fios router
Diagram:
ONT
|
Fios Router ---------Cable Splitter---------Set Top Boxes
|
Netgear Switch
|           |
WAP1    WAP2

WayfarerII wrote:
... DVR ... remote ... freezing ... TV ... whether ... locally recorded, pulled from another DVR ...
... tech ... unplugged my gigabit switch from the Fios router ... and ... everything started running perfectly ...
... config:
75/35 Fios ... via ethernet from ONT ... Set-top boxes connect to Fios router via powered splitter ...
ONT
|
| cat5
|
Fios Router ---------Cable Splitter---------Set Top Boxes
|
Netgear Switch
|           |
WAP1    WAP2
I am inclined to echo several of the "tns" comments, particularly with respect to your splitter. My layout is based on a standard 8-port splitter of the type usually supplied in a VZ install. In addition I do have a ChannelPlus device that functions as a powered splitter, but its use is limited to distribution of secondary TV signals to older analog TVs. My first point then is that this may be an offender as "tns" has suggested.
In addition, I'd describe your wiring as "non-standard" (red-colored items in the above diagram)  As you're no doubt aware, with 75/35 you don't really need Cat5e from the ONT (your original diagram). It seems the highest tiers do require it, but in "standard" installations this run is coax directly to an 8-port non-powered splitter (below diagram), then from that splitter via coax to all STBs and CableCards, other TVs, et.), and also to the Actiontec.   Subsequent feeds from the Actiontec to wired devices (including WAPs) are via Ethernet (typically Cat 5e).
In fact I don't immediately see how your STBs get additional services such as On Demand and IMG with the wiring shown in your diagram (perhaps someone can help me out here). In "standard" installs the Actiontec must be connected via coax to the ONT to provide such services to other network clients. I don't see that requirement being met here.
For starters I'd recommend that you change your service from WAN Ethernet to WAN coax. This can easily be accomplished over the telephone. Then I'd run coax directly from the ONT to the Actiontec as in my revised diagram below (blue-colored items). If your setup can manage with this arrangement, I think it will help greatly with the "freezing" issue.
ONT - - - - - - coax - - - - -
                                         |
Fios Router --- coax--- Standard 8-Port Splitter --- coax --- Set Top Boxes
|cat5
Netgear Switch
|cat5          |cat5
WAP1 WAP2
Subsequent Note: You provided additional info while I was composing a response, and I'd like to offer another comment. Structured wiring "panels" of the type usually available are pre-configured to provide data, phone and video. This usually means that one is in certain respects limited by the ideas of the panel designer. I have what can be called a structured wiring layout, but it really is composed of individual small custom networks for each service (automation, security, video, data, telco, etc.), configured so that all wiring terminates in "home run" fashion at a central panel (a few details here: http://forums.verizon.com/t5/Home-Networking/Cmon-Show-Us-Your-Network/m-p/481733#M765 ). This layout makes it easier to make adjustments (and there have been quite a few over the intervening years). I'm thinking that in your case you may have to abandon the powered splitter (presumably) built into the panel in order to avoid your present fix.
Subsequent Subsequent Note:   From your description it seems that you are using more than a single "whole house" DVR to supply programming to other devices. This is a bit puzzling to me because somewhere along the line I recall reading that only a single whole house DVR was allowed on the network. Can you elaborate a bit?

Device not working after updating from 8 to 8.1: SMK Ehome Infrared Transceiver and remote control (usb)

Hi all,
An excellent 2015 to you all.
I wonder whether it's possible to get my (USB) SMK Ehome Infrared transceiver (which serves to connect my PC to a remote control) to work again. It functioned okay under Windows 8, but when I upgraded my system to Windows 8.1 it didn't respond anymore.
How's that possible? And do you have any ideas how I can resolve this?
I use the remote control to start and stop videos and to adjust the sound volume.
What I have done already:
-disabled and enabled the consumer IR devices under 'HID devices' in device management.
-disabled and enabled the USB controller for the Ehome Infrared Receiver.
No luck so far. Anybody knows what to do?
Cheers,
Peter

Hi,
What is the driver status in device manager? Have you tried to manually download the right version driver for Windows 8.1 from the transceiver's manufacture website and install it in your system?
Meanwhile, please run services.msc to launch services manager, then scroll down to "Human Interface Device Access service", make sure the service is "started" to "manual" or "automatic", test the issue again.
Yolanda Zhu
TechNet Community Support
Thanks, Yolanda Zhu. There is no driver on the manufacturer's website, but the driver is included from Windows versions XP to 8 and the device responds as expected under these OS Versions. In Windows 8.1 it seems also to be included, and device manager
indicates under Human Interface Devices that the 'Microsoft eHome infra transceiver' driver functions correctly and under
Universal Serial Bus controllers that 'eHome infrared receiver' (USBCIR) functions correctly as well. But when I press the remote, the red LED blinks, but nothing else happens.
The "Human Interface Device Service" is set to automatic and is being executed.
Can it be that the mapping ('action on remote' to 'action on PC') is lost somehow?
Cheers,
Peter AKA Django

Remote Control and error 1456

We are having a Remote control issue with more and more PC's. If they are
logged in, we can remote control them. If they have bee restarted and are
waiting to log in, then we can not remote control them. We Can use
diagnostics on them though....
Zen 4.01 ir7 is where we are.
We are also having an issue where many times after imaging, the ISD is not
populated into windows, and gets associated with our Image PC's workstation
object. If we clear the ISD, delete both workstation objects, and reboot the
target PC, it does re-import correctly. The remote control issue does not
get fixed when this happens though....
I have seen that rmerrorlog.txt has been asked for in the past to help solve
this issue, so We are including that. Any help in resolving what we have set
wrong is appreciated.
Thanks,
Mark Waters, CNA
John Evans, MCNE
Systems Group
Housing and Food Services
Michigan State University
watersmd at mail dot hfs dot msu dot edu
1st attempt to remote control target PC was not Logged in. It Failed - Error
1456.
2nd attempt was when target PC was logged in. It Worked.
PC with ConsoleOne - A004686
#(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Starting console
#(89212)# 11:45:46 AM 02/13/07 Normal : ZenGetLangValueFromNWLanguage:
Trying to load the resource DLL from Nls\ENGLISH directory
#(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Resource is loaded
successfully
#(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Inside
LoadandParseCommand
#(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > AppData.bSessionRestart ==
FALSE Hiding window
#(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > Command line parameters
parsed successfully
#(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > Init Client
Successfull!!!
#(89212)# 11:45:46 AM 02/13/07 NORMAL : Before Authentication
#(89212)# 11:45:47 AM 02/13/07 NORMAL : After Authentication
#(89212)# 11:45:47 AM 02/13/07 CRITICAL : Authentication Failed:
#(89212)# 11:45:51 AM 02/13/07 CRITICAL : CONSOLE > LoadAndAuthenticate
returned FALSE
#(89212)# 11:45:51 AM 02/13/07 CRITICAL : CONSOLE > Authentication Failed:
returning -201
#(89212)# 11:45:51 AM 02/13/07 NORMAL : Out of process
#(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Starting console
#(89212)# 11:47:03 AM 02/13/07 Normal : ZenGetLangValueFromNWLanguage:
Trying to load the resource DLL from Nls\ENGLISH directory
#(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Resource is loaded
successfully
#(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Inside
LoadandParseCommand
#(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > AppData.bSessionRestart ==
FALSE Hiding window
#(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > Command line parameters
parsed successfully
#(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > Init Client
Successfull!!!
#(89212)# 11:47:03 AM 02/13/07 NORMAL : Before Authentication
#(89212)# 11:47:04 AM 02/13/07 NORMAL : After Authentication
#(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Authentication
Successful!!!
#(89212)# 11:47:04 AM 02/13/07 Normal : CONSOLE > Initialize returned TRUE
#(89212)# 11:47:04 AM 02/13/07 NORMAL : RTT > Avg Delay is 0
#(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Sent out WallPaperRequest
#(89212)# 11:47:04 AM 02/13/07 Normal : CONSOLE > Send Thread : Received
Startreceiving event
#(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Receive Thread : Received
Startreceiving Event
#(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Received CMD_AGENT_READY
Command
#(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Compression sending is 6
#(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Value of did->DrishtiType
sent to Agent is 1
#(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Sent out the DisplayInfo
Packet succesfully
#(89212)# 11:47:06 AM 02/13/07 Critical : HandlePacket >>Memory
reallocation
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > LookForTerminate got an
event
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > out of SendThread
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Value returned from the
ReceiveData(For Header) is -1
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > out of StartReceiveThread
#(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of process
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Receive thread terminated
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Send thread terminated
#(89212)# 11:47:13 AM 02/13/07 NORMAL : out of Startsession
#(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of startsession :
HandleRCSession
#(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of DeInit
#(89212)# 11:47:13 AM 02/13/07 NORMAL : out of HandleRCSession
Target PC - A003514
#(768)# 11:45:46 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenLite.dll
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenPol32.dll
#(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(768)# 11:45:47 AM 02/13/07 Normal : LoadZenAutilLibraryAndGetProc:
Successfully loaded ZenAutil.dll and its dependent DLLs
#(768)# 11:45:47 AM 02/13/07 Normal : Console version is SP1
#(768)# 11:45:47 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'A003514.Workstations.UHsg.HFS'
#(768)# 11:45:47 AM 02/13/07 Normal : Workstation is registered
#(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Attempting to read
policies...
#(768)# 11:45:47 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'A003514.Workstations.UHsg.HFS'
#(768)# 11:45:47 AM 02/13/07 Normal : Workstation is registered
#(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
A003514.Workstations.UHsg.HFS, treename - HFS
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
authenticated...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
failed...
#(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
A003514.Workstations.UHsg.HFS, treename - HFS
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
authenticated...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
failed...
#(768)# 11:45:47 AM 02/13/07 Normal : Neither policy settings active. All
operations disabled.
#(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Finished reading policies
#(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
A003514.Workstations.UHsg.HFS, treename - HFS
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
authenticated...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
failed...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: readVerifyInformation:
initializeContext() failed for master 0, tree:HFS
#(768)# 11:45:47 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
authentication for nearest replica returned : -201
#(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
A003514.Workstations.UHsg.HFS, treename - HFS
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
authenticated...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
failed...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: readVerifyInformation:
initializeContext() failed for master 1, tree:HFS
#(768)# 11:45:47 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
authentication for master replica returned : -201
#(768)# 11:45:47 AM 02/13/07 Critical : Unable to reach the eDirectory
server
#(768)# 11:45:47 AM 02/13/07 Critical :
RMAudit::Auditing.cpp:recordAuditLog() The audit record is corrupted.
#(768)# 11:45:47 AM 02/13/07 Normal : RMSessionFinished - Begin
#(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Unloaded modules...
#(768)# 11:45:47 AM 02/13/07 Normal : UnLoadZenAutilLibrary :Successfully
unloaded ZenAutil.dll
#(768)# 11:47:02 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenLite.dll
#(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenPol32.dll
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(768)# 11:47:03 AM 02/13/07 Normal : LoadZenAutilLibraryAndGetProc:
Successfully loaded ZenAutil.dll and its dependent DLLs
#(768)# 11:47:03 AM 02/13/07 Normal : Console version is SP1
#(768)# 11:47:03 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'CN=A003514.OU=Workstations.OU=UHsg.O=HFS'
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation is registered
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Attempting to read
policies...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'CN=A003514.OU=Workstations.OU=UHsg.O=HFS'
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation is registered
#(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
#(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
context
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Failure in reading boolean
attribute DM:Ignore Policy in CN=A003514.OU=Workstations.OU=UHsg.O=HFS
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Attempt to read using
user:, tree:HFS
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Workstation Policy -
'z_Global Workstation Package:General:Remote Control
Policy.WorkstationPackages.Workstations.UHsg.HFS'
#(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
#(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
context
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: User Policy - ''
#(768)# 11:47:03 AM 02/13/07 Normal : Only workstation policy settings
active...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Finished reading policies
#(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
#(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
context
#(768)# 11:47:03 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
authentication for nearest replica returned : 0
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Unloaded modules...
#(768)# 11:47:03 AM 02/13/07 Normal : UnLoadZenAutilLibrary :Successfully
unloaded ZenAutil.dll
#(768)# 11:47:03 AM 02/13/07 Normal : LaunchRcRvAgent: CalculateRTT is
over...
#(768)# 11:47:04 AM 02/13/07 Normal : Darapan is loaded successfully
#(768)# 11:47:04 AM 02/13/07 Normal : Init Proc of RCAgent has been called
successfully
#(768)# 11:47:04 AM 02/13/07 Critical : Successfully executed RcAgent.DLL's
Init Proc Address
#(768)# 11:47:04 AM 02/13/07 Normal : Call to update desktop is made
#(768)# 11:47:04 AM 02/13/07 normal : CMD_AGENT_READY is sent
#(768)# 11:47:04 AM 02/13/07 normal : CMD_SUPRESS_WALLPAPER is received
#(768)# 11:47:04 AM 02/13/07 Normal : WallPaperThread is closed
#(768)# 11:47:04 AM 02/13/07 Normal : CMD_KEY_MASK is received
#(768)# 11:47:04 AM 02/13/07 normal : CMD_DISPLAY_INFO is received
#(768)# 11:47:04 AM 02/13/07 Normal : Display Info. received. Remote Control
session for P1.
#(768)# 11:47:04 AM 02/13/07 Normal : Console version is SP1
#(768)# 11:47:04 AM 02/13/07 Normal : Calling startlookforchangesthread.
#(768)# 11:47:04 AM 02/13/07 Normal : InitialDisplayInfo sent
#(768)# 11:47:04 AM 02/13/07 Normal : DRIVER to use is DARPAN
#(768)# 11:47:04 AM 02/13/07 Normal : CallInitDrishti :
ESC_START_VIEWING_DARPAN Successful
#(768)# 11:47:04 AM 02/13/07 Normal : Came out after loading the driver
#(768)# 11:47:04 AM 02/13/07 normal : Setting hook to cursor shapes is ok
#(768)# 11:47:04 AM 02/13/07 Normal : Got WM_SWITCH_DESKTOP
#(768)# 11:47:05 AM 02/13/07 Normal : Call to update desktop is made
#(768)# 11:47:12 AM 02/13/07 Normal : RecvThread is returning
#(768)# 11:47:12 AM 02/13/07 Normal : WaitThread : WaitForMultipleObjects
returned. Closed thread is = 1
#(768)# 11:47:12 AM 02/13/07 Normal : Periodic Check thread is returning
#(768)# 11:47:12 AM 02/13/07 Normal : In desktop change thread terminate
session is set
#(768)# 11:47:12 AM 02/13/07 normal : Terminate session event is set in send
thread
#(768)# 11:47:12 AM 02/13/07 Normal : Close msg for visible window. Calling
CloseConnection().
#(768)# 11:47:12 AM 02/13/07 Normal : Clean up is going to start
#(768)# 11:47:12 AM 02/13/07 Normal : LookforchangesThread returning
#(768)# 11:47:12 AM 02/13/07 Normal : WallPaperThread is closed
#(768)# 11:47:12 AM 02/13/07 normal : All the threads are closed normally
#(768)# 11:47:12 AM 02/13/07 Normal : Call to update desktop is made
#(768)# 11:47:12 AM 02/13/07 normal : RC session is completed successfully
#(768)# 11:47:12 AM 02/13/07 Normal : CZenRmServer::RCRvThread:
hAcceptThread Signals
#(768)# 11:47:12 AM 02/13/07 Critical :
RMAudit::Auditing.cpp:recordAuditLog() The audit record is corrupted.
#(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: RcAgent.dll is
successfully unloaded from memory
#(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: Ict_Uc.dll is not unloaded
from memory ...
#(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: Ict_Uc.dll is not unloaded
from memory and it is forcefully unloaded...
#(768)# 11:47:12 AM 02/13/07 Normal : Darapan is Unloaded successfully
#(768)# 11:47:12 AM 02/13/07 Normal : RMSessionFinished - Begin

Delete a few test workstation objects. Delete the object that was created by
the Image PC. Run DSREPAIR. Disable windows firewall. Reboot the PCs. Check
if the Workstation objects are created and if you can remotely control
them.
"Mark Waters" <[email protected]> wrote in message
news:[email protected]...
> We are having a Remote control issue with more and more PC's. If they are
> logged in, we can remote control them. If they have bee restarted and are
> waiting to log in, then we can not remote control them. We Can use
> diagnostics on them though....
> Zen 4.01 ir7 is where we are.
> We are also having an issue where many times after imaging, the ISD is not
> populated into windows, and gets associated with our Image PC's
> workstation
> object. If we clear the ISD, delete both workstation objects, and reboot
> the
> target PC, it does re-import correctly. The remote control issue does not
> get fixed when this happens though....
> I have seen that rmerrorlog.txt has been asked for in the past to help
> solve
> this issue, so We are including that. Any help in resolving what we have
> set
> wrong is appreciated.
>
> Thanks,
> Mark Waters, CNA
> John Evans, MCNE
> Systems Group
> Housing and Food Services
> Michigan State University
> watersmd at mail dot hfs dot msu dot edu
>
>
> 1st attempt to remote control target PC was not Logged in. It Failed -
> Error
> 1456.
> 2nd attempt was when target PC was logged in. It Worked.
>
>
> PC with ConsoleOne - A004686
>
> #(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Starting console
> #(89212)# 11:45:46 AM 02/13/07 Normal : ZenGetLangValueFromNWLanguage:
> Trying to load the resource DLL from Nls\ENGLISH directory
> #(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Resource is loaded
> successfully
> #(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Inside
> LoadandParseCommand
> #(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > AppData.bSessionRestart
> ==
> FALSE Hiding window
> #(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > Command line parameters
> parsed successfully
> #(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > Init Client
> Successfull!!!
> #(89212)# 11:45:46 AM 02/13/07 NORMAL : Before Authentication
> #(89212)# 11:45:47 AM 02/13/07 NORMAL : After Authentication
> #(89212)# 11:45:47 AM 02/13/07 CRITICAL : Authentication Failed:
> #(89212)# 11:45:51 AM 02/13/07 CRITICAL : CONSOLE > LoadAndAuthenticate
> returned FALSE
> #(89212)# 11:45:51 AM 02/13/07 CRITICAL : CONSOLE > Authentication Failed:
> returning -201
> #(89212)# 11:45:51 AM 02/13/07 NORMAL : Out of process
>
>
>
> #(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Starting console
> #(89212)# 11:47:03 AM 02/13/07 Normal : ZenGetLangValueFromNWLanguage:
> Trying to load the resource DLL from Nls\ENGLISH directory
> #(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Resource is loaded
> successfully
> #(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Inside
> LoadandParseCommand
> #(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > AppData.bSessionRestart
> ==
> FALSE Hiding window
> #(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > Command line parameters
> parsed successfully
> #(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > Init Client
> Successfull!!!
> #(89212)# 11:47:03 AM 02/13/07 NORMAL : Before Authentication
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : After Authentication
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Authentication
> Successful!!!
> #(89212)# 11:47:04 AM 02/13/07 Normal : CONSOLE > Initialize returned TRUE
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : RTT > Avg Delay is 0
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Sent out
> WallPaperRequest
> #(89212)# 11:47:04 AM 02/13/07 Normal : CONSOLE > Send Thread : Received
> Startreceiving event
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Receive Thread :
> Received
> Startreceiving Event
> #(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Received CMD_AGENT_READY
> Command
> #(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Compression sending is 6
> #(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Value of
> did->DrishtiType
> sent to Agent is 1
> #(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Sent out the DisplayInfo
> Packet succesfully
> #(89212)# 11:47:06 AM 02/13/07 Critical : HandlePacket >>Memory
> reallocation
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > LookForTerminate got an
> event
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > out of SendThread
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Value returned from the
> ReceiveData(For Header) is -1
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > out of
> StartReceiveThread
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of process
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Receive thread
> terminated
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Send thread terminated
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : out of Startsession
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of startsession :
> HandleRCSession
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of DeInit
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : out of HandleRCSession
>
>
> Target PC - A003514
>
> #(768)# 11:45:46 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenLite.dll
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenPol32.dll
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Successfully loaded
> dependent modules...
> #(768)# 11:45:47 AM 02/13/07 Normal : LoadZenAutilLibraryAndGetProc:
> Successfully loaded ZenAutil.dll and its dependent DLLs
> #(768)# 11:45:47 AM 02/13/07 Normal : Console version is SP1
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
> wsDN = 'A003514.Workstations.UHsg.HFS'
> #(768)# 11:45:47 AM 02/13/07 Normal : Workstation is registered
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Attempting to read
> policies...
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
> wsDN = 'A003514.Workstations.UHsg.HFS'
> #(768)# 11:45:47 AM 02/13/07 Normal : Workstation is registered
> #(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
> A003514.Workstations.UHsg.HFS, treename - HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
> authenticated...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
> failed...
> #(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
> A003514.Workstations.UHsg.HFS, treename - HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
> authenticated...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
> failed...
> #(768)# 11:45:47 AM 02/13/07 Normal : Neither policy settings active. All
> operations disabled.
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Finished reading
> policies
> #(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
> A003514.Workstations.UHsg.HFS, treename - HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
> authenticated...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
> failed...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: readVerifyInformation:
> initializeContext() failed for master 0, tree:HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
> authentication for nearest replica returned : -201
> #(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
> A003514.Workstations.UHsg.HFS, treename - HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
> authenticated...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
> failed...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: readVerifyInformation:
> initializeContext() failed for master 1, tree:HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
> authentication for master replica returned : -201
> #(768)# 11:45:47 AM 02/13/07 Critical : Unable to reach the eDirectory
> server
> #(768)# 11:45:47 AM 02/13/07 Critical :
> RMAudit::Auditing.cpp:recordAuditLog() The audit record is corrupted.
> #(768)# 11:45:47 AM 02/13/07 Normal : RMSessionFinished - Begin
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Unloaded modules...
> #(768)# 11:45:47 AM 02/13/07 Normal : UnLoadZenAutilLibrary :Successfully
> unloaded ZenAutil.dll
>
>
> #(768)# 11:47:02 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenLite.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenPol32.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully loaded
> dependent modules...
> #(768)# 11:47:03 AM 02/13/07 Normal : LoadZenAutilLibraryAndGetProc:
> Successfully loaded ZenAutil.dll and its dependent DLLs
> #(768)# 11:47:03 AM 02/13/07 Normal : Console version is SP1
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
> wsDN = 'CN=A003514.OU=Workstations.OU=UHsg.O=HFS'
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation is registered
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Attempting to read
> policies...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
> wsDN = 'CN=A003514.OU=Workstations.OU=UHsg.O=HFS'
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation is registered
> #(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
> CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
> successfully
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
> context
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Failure in reading
> boolean
> attribute DM:Ignore Policy in CN=A003514.OU=Workstations.OU=UHsg.O=HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Attempt to read using
> user:, tree:HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Workstation Policy -
> 'z_Global Workstation Package:General:Remote Control
> Policy.WorkstationPackages.Workstations.UHsg.HFS'
> #(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
> CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
> successfully
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
> context
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: User Policy - ''
> #(768)# 11:47:03 AM 02/13/07 Normal : Only workstation policy settings
> active...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Finished reading
> policies
> #(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
> CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
> successfully
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
> context
> #(768)# 11:47:03 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
> authentication for nearest replica returned : 0
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Unloaded modules...
> #(768)# 11:47:03 AM 02/13/07 Normal : UnLoadZenAutilLibrary :Successfully
> unloaded ZenAutil.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : LaunchRcRvAgent: CalculateRTT is
> over...
> #(768)# 11:47:04 AM 02/13/07 Normal : Darapan is loaded successfully
> #(768)# 11:47:04 AM 02/13/07 Normal : Init Proc of RCAgent has been called
> successfully
> #(768)# 11:47:04 AM 02/13/07 Critical : Successfully executed
> RcAgent.DLL's
> Init Proc Address
> #(768)# 11:47:04 AM 02/13/07 Normal : Call to update desktop is made
> #(768)# 11:47:04 AM 02/13/07 normal : CMD_AGENT_READY is sent
> #(768)# 11:47:04 AM 02/13/07 normal : CMD_SUPRESS_WALLPAPER is received
> #(768)# 11:47:04 AM 02/13/07 Normal : WallPaperThread is closed
> #(768)# 11:47:04 AM 02/13/07 Normal : CMD_KEY_MASK is received
> #(768)# 11:47:04 AM 02/13/07 normal : CMD_DISPLAY_INFO is received
> #(768)# 11:47:04 AM 02/13/07 Normal : Display Info. received. Remote
> Control
> session for P1.
> #(768)# 11:47:04 AM 02/13/07 Normal : Console version is SP1
> #(768)# 11:47:04 AM 02/13/07 Normal : Calling startlookforchangesthread.
> #(768)# 11:47:04 AM 02/13/07 Normal : InitialDisplayInfo sent
> #(768)# 11:47:04 AM 02/13/07 Normal : DRIVER to use is DARPAN
> #(768)# 11:47:04 AM 02/13/07 Normal : CallInitDrishti :
> ESC_START_VIEWING_DARPAN Successful
> #(768)# 11:47:04 AM 02/13/07 Normal : Came out after loading the driver
> #(768)# 11:47:04 AM 02/13/07 normal : Setting hook to cursor shapes is ok
> #(768)# 11:47:04 AM 02/13/07 Normal : Got WM_SWITCH_DESKTOP
> #(768)# 11:47:05 AM 02/13/07 Normal : Call to update desktop is made
> #(768)# 11:47:12 AM 02/13/07 Normal : RecvThread is returning
> #(768)# 11:47:12 AM 02/13/07 Normal : WaitThread : WaitForMultipleObjects
> returned. Closed thread is = 1
> #(768)# 11:47:12 AM 02/13/07 Normal : Periodic Check thread is returning
> #(768)# 11:47:12 AM 02/13/07 Normal : In desktop change thread terminate
> session is set
> #(768)# 11:47:12 AM 02/13/07 normal : Terminate session event is set in
> send
> thread
> #(768)# 11:47:12 AM 02/13/07 Normal : Close msg for visible window.
> Calling
> CloseConnection().
> #(768)# 11:47:12 AM 02/13/07 Normal : Clean up is going to start
> #(768)# 11:47:12 AM 02/13/07 Normal : LookforchangesThread returning
> #(768)# 11:47:12 AM 02/13/07 Normal : WallPaperThread is closed
> #(768)# 11:47:12 AM 02/13/07 normal : All the threads are closed normally
> #(768)# 11:47:12 AM 02/13/07 Normal : Call to update desktop is made
> #(768)# 11:47:12 AM 02/13/07 normal : RC session is completed successfully
> #(768)# 11:47:12 AM 02/13/07 Normal : CZenRmServer::RCRvThread:
> hAcceptThread Signals
> #(768)# 11:47:12 AM 02/13/07 Critical :
> RMAudit::Auditing.cpp:recordAuditLog() The audit record is corrupted.
> #(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: RcAgent.dll is
> successfully unloaded from memory
> #(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: Ict_Uc.dll is not
> unloaded
> from memory ...
> #(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: Ict_Uc.dll is not
> unloaded
> from memory and it is forcefully unloaded...
> #(768)# 11:47:12 AM 02/13/07 Normal : Darapan is Unloaded successfully
> #(768)# 11:47:12 AM 02/13/07 Normal : RMSessionFinished - Begin
>

My macbook pro is moving on its own. Not sure if its being remotely controlled or if its a bug but its annoying!!

I have a 15inch Macbook Pro that has recently been acting wacky. It feels like someone else is controlling my computer but all my sharing featured are turned off and i have my firewall on so i doubt its being remote controlled. Using my cursor is a constant battle. Sometimes its fine other times it won't cooperate. At random times the cursor will move and highlight a word and define it. YES Define the highlighted word. While on safari it'll randomly zoom in on the webpage im on, and contiue to highlight and try to switch pages. It'll switch from desktop to dashboard on its own as well as make my launch pad disappear and reaapear. without me touching it at all. SOMEONE HELP !

There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
3. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

How do I remote control a user in remote desktop services in Windows Server 2012?

Hello,
we currently operate in a 2008 R2 environment with the majority of clients connecting to our terminal servers. We use the remote control feature in terminal services manager to connect to a users session when a user phones our helpdesk with
a question / issue.
Just today I've installed 2012 server on a hyper-v virtual machine to have a play with it. I've installed the Remote Desktop Services and noticed this remote control feature is gone. I can still log off or send a message to a user, but I can
no longer remote control their session.
I've seen one or two other posts stating this feature has been removed completely.
So, a couple of questions:
1. How on earth do I "shadow" or connect to a users session now?
2. If I have to go third party to get this functionality back, what's the best software on the market for this and does it support remote connecting of users who have their RDP session span multiple monitors? (2008 R2 doesn't)
3. Will Microsoft ever bring this feature back? as at this stage I doubt we would move to 2012. This is the one feature that is crucial to the day-to-day running of our helpdesk.
Cheers.

A large percentage of our IT support business is through remote management. Most of our large enterprise customers are Terminal Server environment (now called Remote Desktop - why does Microsoft have to change EVERYTHING - how would they feel if I changed
the colour of the sky from blue to red just because I could?).
Last week, after much expense to the customer (and realising that there WOULD be some cosmetic headaches to contend with Server Management) we installed a new "Remote Desktop Server" for them and shifting them from 2003 - a big leap so we discovered.
During deployment it came as a HORRIFIC surprise that we could not remote control user's sessions!
Yes, we ARE to blame for not fully realising the cock-up Microsoft has made for us. We should have fully researched every detail of what changes they made and what they have robbed us of.
Firstly, the removal of the ability to fully manage user's sessions came as a HUGE blow!
The remaining multiple issues that followed (including the hugely cumbersome and SLOW way of accessing user's sessions and the false information that the console was reporting users logged in when they had already logged out) suddenly resulted in us decommissioning
the new 2012 installation in favour of a 2008 R2 installation.
Some may ask; Why not use "Third Party" apps to counteract the issue? Firstly; why spend MORE and why use a third party app that "is as" cumbersome to use just because of a freaking feature that Microsoft deemed a "security risk" - for G.D sake!
We have now been directed by management to convince customers that a move to 2012 is NOT recommended - good choice boss, I love you!
The question is; will Microsoft re-implement this feature and fix Server Management performance/accessibility in a future release before 2008 R2 is no longer available? Probably not - it looks like their stubbornness to forge ahead with their craze mind-set
of transforming their products into something that is now annoying millions (including their bloody push towards everything-cloud which NONE of our customers want anything to do with).
Microsoft! Get us back on to your side and take a step back, take a deep breath and listen to consumers!

Remote Control and Kaspersky

Anyone run into a problem of Kaspersky console not working/responding through ZEN Remote control. I can control everything but if I bring up Kaspersky console it will not respond to rc controls.

Several years later, but I thought I'd post my fix anyway...
Install Kaspersky on a Workstation and define an exception for:
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\Zen Rem32.exe
Export the (fully set up) Kaspersky configuration to a text file and copy it to your AdminKit public folder. Define that configuration as part of your Kaspersky client installation in the AdminKit and you should be able to control the Kaspersky system tray icon on all machines that receive that roll out. That exception won't work as a policy rollout, it has to be included as part of the client at time of installation.

Your thoughts.. lack of functionality Apple Universal Dock Remote Control

Most of us that toy around with the a/v out capabilities of the Touch are aware that standard remote control functionality is not currently available with the Apple Universal Dock remote. I can understand how mapping the multi-touch functionality to the remote's 'standard iPod wheel' functionality is like mapping apples (no pun intended) to oranges. But, I would imagine a firmware update could do the trick. However, I think it would be really cool (and expensive) to create a mini multi-touch remote.
I'd love to hear everyone's thoughts on this.
I have posted my enhancement request, firmware upgrade first.. new remote second... to Apple's feedback site... please send in your comments if you feel the same way I do... they do listen...
http://www.apple.com/feedback/ipodtouch.html

mikeyg54 wrote:
Most of us that toy around with the a/v out capabilities of the Touch are aware that standard remote control functionality is not currently available with the Apple Universal Dock remote.
What happens when you try to use the remote with an iPod touch in an Apple Universal Dock? I'd been thinking of getting Apple's dock/remote, especially because the features guide says,
You can connect iPod touch to your TV and watch your videos on the larger screen. Use the Apple Component AV Cable, Apple Composite AV Cable, or other iPod touch compatible cable. You can also use these cables with the Apple Universal Dock, available separately, to connect iPod touch to your TV. (The Apple Universal Dock includes a remote, which allows you to control playback from a distance.)
Does the remote have only limited function, then? What does the remote do, or not do?

Is Remote control included in Qosmio DX730?

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