Is RoboHelp Causing These Crashes?

Has anybody seen this behavior before and if so, is my IT guy
right that RoboHelp is the cause?
Whenever I try to work with images (saving them after
creating them in PhotoShop, or importing them in to Dreamweaver or
FrameMaker for use in our docs), whatever application I'm in
freezes up. This does not happen in all folders containing images -
sometimes I can work with images in a particular folder for several
hours, but then, all-of-a-sudden, the folder will become corrupt
and every time I try to import an image from that folder, or save
an image to it, the application I'm working with (Dreamweaver or
FrameMaker) crashes. And if I try to get in to the folder via
Windows Explorer, that, too, will either crash or freeze up
whenever I try to launch the offending folder.
The IT guy at my company says he's seen this before on
machines that have both RoboHelp and FrameMaker installed. He says
RoboHelp does not play nicely with other applications. But I find
that hard to believe.
Here's what I've observed of this problem:
- When I try to import an image into a document while using
FrameMaker, Dreamweaver or RoboHelp, the application sometimes
crashes or freezes up. This only seems to happen with certain
folders that contain images – other images from different
folders appear to import without any problem at all.
- There’s no discernible pattern as to why or when this
happens, but once it happens, I can’t work with that folder
ever again – not in any of those applications, nor in Windows
Explorer.
- If I close everything and reboot, the problem does not go
away.
- If I try to just open Windows Explorer and extract the
image from the offending folder, I can’t – Explorer
just freezes up or crashes entirely. When it freezes up, I have to
go to the task manager to end the task.
- This doesn’t happen with all folders that contain
images, only some appear to be affected. One folder might work just
fine for several weeks, then suddenly corrupt. But once it’s
corrupt, it’s all over. I can’t ever open or work with
that folder again.
- This only happens with folders that contain images. Folders
that contain text docs (such as Word, FrameMaker or RoboHelp docs
do not appear to be impacted).
- If I physically copy and paste the folder to my desktop,
the problem goes away. I can import with no problem at all. If I
then rename the folder and copy it back to its original place with
a new name, the problem is still solved. But if I then delete the
original corrupted folder and rename the new one with the old
folder’s name, the problem begins again.
- I can’t just rename files or move them elsewhere b/c
we have literally hundreds of images in 10 different online and
print docs that are referenced from various files, so if I try to
move images elsewhere, all of the other references break.
- I’ve tried doing a disk cleanup and a defrag
procedure, but that didn’t help.
Any ideas? Suggestions? Thoughts?
Karyn Hunt

RoboHelp is not installed on the network so I know that's not
the problem (the guy who taught me the program warned me about
that). And we've eliminated the admin privileges issue b/c I did
have appropriate privileges when I installed.
So that leaves the integrity of the disk as one potential
problem and possible interactions with other software such as CVS,
anti-virus programs, etc. as another.
My original intent after reading all of these suggestions was
to run a diagnosis for the integrity of the disk/media to figure
out for sure if the problem was the disk.
But ... my IT guy says he doesn't have time for that. He
wants to just start from scratch with a different computer.
So I'm going to reinstall everything - one program at a time
- and carefully test along the way to see at what point the
problems crop up. And this time, I'm going to do ALL the
installations myself, and allow fewer programs to decrease the
possibility of interactions (which may or may not be the problem).
If it does turn out to be a program interaction thing, I'll
let you guys know. My guess/hope (*fervent hope*) is that the
problem will go away.
Thank you all for your suggestions. You've been a tremendous
help.
k

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panic(cpu 2 caller 0xffffff7fa0bb7f63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80c5bd5000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
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0xffffff80b3b6aca0 : 0xffffff801df3a811
0xffffff80b3b6ad20 : 0xffffff7fa0bb7f63
0xffffff80b3b6ae00 : 0xffffff7f9eccdb9f
0xffffff80b3b6aec0 : 0xffffff7f9ed9718e
0xffffff80b3b6af00 : 0xffffff7f9ed971fe
0xffffff80b3b6af70 : 0xffffff7f9f016056
0xffffff80b3b6b0a0 : 0xffffff7f9edba82d
0xffffff80b3b6b0c0 : 0xffffff7f9ecd45f1
0xffffff80b3b6b170 : 0xffffff7f9ecd20fc
0xffffff80b3b6b370 : 0xffffff7f9ecd3a4b
0xffffff80b3b6b440 : 0xffffff7fa01897aa
0xffffff80b3b6b520 : 0xffffff7fa0186a7c
0xffffff80b3b6b5a0 : 0xffffff7fa0187631
0xffffff80b3b6b620 : 0xffffff7fa0187e56
0xffffff80b3b6b760 : 0xffffff7fa01888fb
0xffffff80b3b6b890 : 0xffffff7fa01bbbce
0xffffff80b3b6b8d0 : 0xffffff7fa01bc923
0xffffff80b3b6b910 : 0xffffff7fa01b634c
0xffffff80b3b6ba70 : 0xffffff7fa01b6c5c
0xffffff80b3b6bab0 : 0xffffff7fa01b2213
0xffffff80b3b6bae0 : 0xffffff7fa01953a4
0xffffff80b3b6bb30 : 0xffffff801e501c92
0xffffff80b3b6bb60 : 0xffffff801e502859
0xffffff80b3b6bbc0 : 0xffffff801e500003
0xffffff80b3b6bd00 : 0xffffff801dfea517
0xffffff80b3b6be10 : 0xffffff801df3e91c
0xffffff80b3b6be40 : 0xffffff801df235a3
0xffffff80b3b6be90 : 0xffffff801df33e8d
0xffffff80b3b6bf10 : 0xffffff801e00a142
0xffffff80b3b6bfb0 : 0xffffff801e03ac66
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com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7fa01 58000->0xffffff7fa0225fff
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dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f9ec6d000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9ec26000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9ec7d000
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BSD process name corresponding to current thread: WindowServer
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:
0x000000001dc00000
Kernel text base: 0xffffff801de00000
__HIB text base: 0xffffff801dd00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 196154267663
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com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AGPM    100.14.37
com.apple.filesystems.autofs    3.0
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com.apple.driver.AppleMuxControl    3.7.21
com.apple.driver.AppleIntelHDGraphicsFB    10.0.0
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com.apple.driver.AppleUSBTCButtons    240.2
com.apple.driver.AppleUSBCardReader    3.5.0
com.apple.driver.AppleUSBTCKeyboard    240.2
com.apple.driver.AppleIRController    327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.iokit.SCSITaskUserClient    3.7.0
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com.apple.iokit.IOAHCIBlockStorage    2.6.5
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com.apple.iokit.AppleBCM5701Ethernet    10.1.2b3
com.apple.driver.AppleAHCIPort    3.0.7
com.apple.driver.AppleFWOHCI    5.5.2
com.apple.driver.AppleUSBEHCI    705.4.14
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    3.1
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    3.1
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0
com.apple.nke.applicationfirewall    161
com.apple.security.quarantine    3
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleIntelCPUPowerManagement    218.0.0
com.apple.AppleGraphicsDeviceControl    3.7.21
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    11
com.apple.driver.DspFuncLib    266.5
com.apple.kext.OSvKernDSPLib    1.15
com.apple.iokit.IOAudioFamily    200.6
com.apple.vecLib.kext    1.2.0
com.apple.iokit.IOSurface    97
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.driver.AppleSMBusPCI    1.0.12d1
com.apple.driver.AppleGraphicsControl    3.7.21
com.apple.driver.AppleBacklightExpert    1.1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.0f10
com.apple.iokit.IOBluetoothFamily    4.3.0f10
com.apple.driver.AppleHDAController    266.5
com.apple.iokit.IOHDAFamily    266.5
com.apple.nvidia.classic.NVDANV50HalTesla    10.0.0
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.nvidia.classic.NVDAResmanTesla    10.0.0
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOUSBUserClient    705.4.0
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    5.8.0d49
com.apple.driver.AppleSMC    3.1.9
com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.0
com.apple.iokit.IOUSBMassStorageClass    3.7.0
com.apple.driver.AppleUSBMultitouch    245.2
com.apple.iokit.IOUSBHIDDriver    705.4.0
com.apple.driver.CoreStorage    471
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.0
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.driver.AppleUSBMergeNub    705.4.0
com.apple.driver.AppleUSBComposite    705.4.9
com.apple.iokit.IOAHCISerialATAPI    2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.0
com.apple.iokit.IO80211Family    700.52
com.apple.iokit.IOEthernetAVBController    1.0.3b3
com.apple.driver.mDNSOffloadUserClient    1.0.1b8
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOAHCIFamily    2.7.0
com.apple.iokit.IOFireWireFamily    4.5.6
com.apple.iokit.IOUSBFamily    705.4.14
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.DiskImages    389.1
com.apple.iokit.IOStorageFamily    2.0
com.apple.iokit.IOReportFamily    31
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    3.1
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.Libm    1
com.apple.kec.pthread    1
com.apple.kec.corecrypto    1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500,11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:

Hi busrardn,
If you are having intermittent but reproducible system crashes from specific trackpad inputs on your MacBook Pro, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden

I have files that freeze my programs whenever I try to open ANY file. Is there a way to find the exact files causing the crash?

I have files that are freezing my programs (adobe; after effect and photoshop, as well as maxon cinema 4d). Whenever I try to import ANY file from within the program it doen't even let me select the file I need before freezing. I have moved all files off my desktop and into my dropbox, and it now allows me to import files/search for files on the desktop but NOT dropbox, once I go to dropbox it freezes again. I am assuming there are files within dropbox now that are crashing my programs. The problem is I have a lot of files in there and would like to remove the corrupt ones so that I can use my programs without freezing. Is there a way to find the exact files causing the crash?
This has happened a couple of times and each time I have to move all my files off my desktop, so there must be a type of file doing this, I just don't know what files they are.
Mac Book Pro 15" running OSX 10.9
Processor 2.3 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro 1024 MB
ANY help would be greatly appreciated! It is making it really hard to get work done. THANKS!

This error sounds to me like you have/had BootCamp Windows installed and then removed, posible ?
If so (and even if not so), try restating your MBA while holding down the alt/option-key until you get to the Boot Selection Screen.
Choose to boot OSX.
Once in OSX go to System Preferences then Startup Volume and set your OSX to be the default.
Hope it helps
Stefan

USB devices cause a crash at Lion login screen

Since I have installed MacOS X Lion I am experiencing regular crashes at the login screen at startup.
These crashes occur virtually always when
+ a USB device that was connected at the previous shutdown is missing at next launch
+ a USB device that was not connected at previous shutdown is connected at next launch
The type of the device does not make a difference.
I have had this with USB sticks, but also with my Wacom graphics tablet and a regular USB hard disk (connected via two USB ports).
This is extremely annoying and I had hoped this would be fixed with the latest Lion upgrade, but it is not.
Anyone out there has an idea for an easy fix?

Guys -
am I really the only person who sees this?
This is a serious issue and I also see it happening upon connecting certain USB devices (e.g. today a Garmin nüvi 1250) while running Lion. Non of the OS updates since I posted this helped.
I feel like I am running Windows here...

Using Disk Warrior on external drive causes MacBook crash

I work on MacBook System 10.6.7, I back up to LaCie external drive, which I partitioned so that one partition is only for backup, the other is bootable. On this partition I have a clone of Disk Warrior (4.1), to use on the MacBook .
Today I ran DW from the MacBook on the external drive for the first time, because lately it happens that the backup partition does not always appear in the finder (still performs back up though). I applied it first to the boot-partition, and it told me there were some problems. When it got to replacing the directory, the computer crashed mid way.
I performed Disk Verify on that partition through Disk Utility, and it said that it needed repair, and then that it did repair it. Checked other partition, no problem.
Tried again to rebuild directory for the external drive, and both partitions caused the MacBook to crash. I then booted from the external drive to see if it works, and ran DW on the MacBook, and had no problem there.
Anybody can tell me if it is the MacBook that caused the crash, or if the problem is with the external, and if there is anything else I can try to sort it out?
thanks,

I work on MacBook System 10.6.7, I back up to LaCie external drive, which I partitioned so that one partition is only for backup, the other is bootable. On this partition I have a clone of Disk Warrior (4.1), to use on the MacBook .
Today I ran DW from the MacBook on the external drive for the first time, because lately it happens that the backup partition does not always appear in the finder (still performs back up though). I applied it first to the boot-partition, and it told me there were some problems. When it got to replacing the directory, the computer crashed mid way.
I performed Disk Verify on that partition through Disk Utility, and it said that it needed repair, and then that it did repair it. Checked other partition, no problem.
Tried again to rebuild directory for the external drive, and both partitions caused the MacBook to crash. I then booted from the external drive to see if it works, and ran DW on the MacBook, and had no problem there.
Anybody can tell me if it is the MacBook that caused the crash, or if the problem is with the external, and if there is anything else I can try to sort it out?
thanks,

Use of discrete graphics causes hard crash - (MacBook Pro 2010 with ML 10.8.2/3)

I have a client with a Mid-2010 MacBook Pro. He was having crashes with Lion so I upgraded him to Mountain Lion 10.8.2. The crashes did not go away.
I troubleshooted and with the help of gfxCardStatus noticed that every time his machine went to use the discrete graphcis he got the gray hard crash screen and system had to restart. Back then I tried a beta of 10.8.3 and it didn't help.
I noticed that if I created another user account (profile) it would not crash when the discrete graphics card was called upon.
So, I re-installed the OS (to 10.8.2), created a new profile and manually migrated pictures, documents, keychain, mail, movies, music and re-installed the relevant Applications. Everything was working fine and my client went on a trip to Europe and soon the crashes began again. Then he upgraded to 10.8.3 and the crashes got even more frequent (it seems 10.8.3 puts more applications on the discrete graphics list so it switches even more).
I am wondering what could have caused the crashes to begin. It was before he upgraded to 10.8.3. Some application or something he was using must have changed a setting or corrupted something to cause the crashing to begin. I haven't done this yet, but I'm sure if I create another user account it won't crash on it.
Any ideas where to turn my attention to see what is causing the shift from his working user account to a crash-causing one?
He has iLife, Office 2011, Final Cut Pro X, iPhoto Library Manager, VLC, Audacity, DropBox, FileMaker Pro 11, Flip4Mac Player, Fuze, GotoAssist, Handbrake, Skype, iSkySoft DVD Creator, iSkySoft Video Convertor, Onyx and Skype.
I know there are *MANY* others having problems with the automatic graphics card switching and it seems some are having more problems when gfxCardStatus is installed?
- Elan

is this your MacBook:
TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Take a copy of the article with you when you go for service. They need to run a SPECIAL diagnostic to decide whether you have this problem. Do not leave until they run the special diagnostic. The "overnight run" does not detect this problem.
If they confirm you have the problem, they will replace the graphics chip, which is part of the motherboard. be prepared to hand over your Mac for depot repair. (Your backups must be up-to-date).

Sticky Notes in a pdf file cause ie7 crashed.

This is a very interesting bug.
System version: Windows XP with SP3
Adobe Reader Version: 9
IE version: IE 7
Files needed for testing:
a pdf file (note.pdf) with Sticky Note displayed.
a html file (note.html) which has a url link to note.pdf
Action which causes the crash:
1.       Open note.html in a new IE window
2.       Click the link to open the note.pdf in a new window or a new tab, then close it
3.       Click AGAIN the link to open the note.pdf in a new window or a new tab, then close it
Then you could see the error window popup, the ie7 browser crashed. This has been tested in 3 PCs.
Check the Error Event, it said:
Event Type:        Error
Event Source:    Application Error
Event Category:                None
Event ID:              1000
Description:
Faulting application iexplore.exe, version 7.0.6000.16850, faulting module msvcr80.dll, version 8.0.50727.3053, fault address 0x0001e898.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 30362e30 312e3030 30353836
0030: 206e6920 6376736d 2e303872 206c6c64
0040: 2e302e38 32373035 30332e37 61203335
0050: 666f2074 74657366 30303020 39386531
0060: 0a0d38
The bug doesn’t happen to IE 6 and Fixfox

Try Goodreader in the App Store. It should do the job for you.

Signal 11 Causing Tomcat crash

Really hoping that someone might be able to help us with this. We are experiencing Signal 11 crashes on our tomcat server. We have tried almost every configuration that I can think of and we are still getting these crashes at least once a week, sometimes twice a day. Unfortunately we can not reproduce this anywhere except production. Here is the current setup:
RedHat 7.3
Kernel: 2.4.18-3smp
Memory: 2.5GB
JDK: SDK 1.4.2
Tomcat 4.0.6
We are using mod_jk to talk to the Apache server (2.0.x) and the native DB2 jdbc driver to talk to our DB2 databases. We have also tried Tomcat 4.1.29 and Sun's JDK v. 1.4.1_01 and IBM's 1.4.1 on RH AS 2.1. We are passing the following settings to the JVM: -Xms512m -Xmx1024m.
We have also tried running this on three different boxes to try and isolate hardware failures, but all machines experience crashes in the same way.
Thanks in advance for any help.
Here is the beginning of the error:
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : 11 occurred at PC=0x59DF83B0
Function=(null)+0x59DF83B0
Library=/usr/IBMdb2/V7.1/lib/libdb2.so.1
NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.
Current Java thread:
at COM.ibm.db2.jdbc.app.DB2Connection.SQLConnect(Native Method)
at COM.ibm.db2.jdbc.app.DB2Connection.connect(DB2Connection.java:429)
- locked <0x449d8140> (a COM.ibm.db2.jdbc.app.DB2Connection)
at COM.ibm.db2.jdbc.app.DB2Connection.<init>(DB2Connection.java:338)
at COM.ibm.db2.jdbc.app.DB2Driver.connect(DB2Driver.java:353)
- locked <0x533e32f0> (a COM.ibm.db2.jdbc.app.DB2Driver)
at java.sql.DriverManager.getConnection(DriverManager.java:512)
- locked <0x54e9f330> (a java.lang.Class)
at java.sql.DriverManager.getConnection(DriverManager.java:171)
- locked <0x54e9f330> (a java.lang.Class)
at com.bitmechanic.sql.ConnectionPool.createDriverConnection(ConnectionPool.java:468)
at com.bitmechanic.sql.ConnectionPool.getConnection(ConnectionPool.java:407)
- locked <0x52404a18> (a com.bitmechanic.sql.ConnectionPool)
at com.bitmechanic.sql.ConnectionPoolManager.connect(ConnectionPoolManager.java:442)
at java.sql.DriverManager.getConnection(DriverManager.java:512)
- locked <0x54e9f330> (a java.lang.Class)
at java.sql.DriverManager.getConnection(DriverManager.java:171)
- locked <0x54e9f330> (a java.lang.Class)
at com.bt.leb.provideit.common.util.StatementUtils.getCollection(Unknown Source)
at com.bt.leb.provideit.common.util.StatementUtils.getCollection(Unknown Source)
at com.bt.leb.provideit.firm.dal.VendorClientListModelBean.getVendorClientList(Unknown Source)
at com.bt.leb.provideit.firm.mvc.FullVendorProfileCommonActions.getVendorClientList(Unknown Source)
at com.bt.leb.provideit.firm.mvc.FullVendorProfileFirmIdAction.execute(Unknown Source)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.bt.leb.provideit.common.init.StateFilter.doFilter(Unknown Source)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:190)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:246)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2347)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:468)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:458)
at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:551)
at java.lang.Thread.run(Thread.java:534)

What architecture are you running on? I /think/ by default on Linux (and Windows) on Intel is 256k? (Someone please correct me.) If you don't have that many threads, try -Xss512k ; I don't know if this will help, but it possibly could help depending on what is happening at the native level. Did you have any luck using the 100% Java JDBC driver?

OVM 3 Generic Storage Plugin. Acess Group configuration causes server crash

Our iSCSI management is currently entirely done manually at the servers console, because we still don't have a SAN Equallogic storage plugin.
At OVM Manager interface, what we thought being just useless in our case (SAN Access Group), is the actual iSCSI connection (and disconnection..) management for servers.
Following the upgrade to 3.2.1, setting up the SAN did nothing more than what we do manually. But undoing part of it caused the crash.
All over OVM Manager, any operation/setup that could impact running VMs is denied... Except there, at the real root of everything.
Removing a iSCSI initiator from that panel disconnects abruptly the iSCSI disk, !!!! without warning !!!!.
Then, after the 60s timetout, the physical server reboots.
It is still not clear if we get a benefice to setup that "Access Group" of the SAN or not. At least, once setup, we know that we'd better keep it...

Updating OVM 3 host to use "brbond0" vs "xend" managed bridge to allow direct hosting of OVM Manager VM.
Update "ifcfg-bond0",
[root@ovm322 ~]# cat /etc/sysconfig/network-scripts/ifcfg-bond0
DEVICE=bond0
BONDING_OPTS="mode=1 miimon=250 use_carrier=1 updelay=500 downdelay=500 primary=eth0"
ONBOOT=yes
BRIDGE=brbond0
Create "ifcfg-brbond0",
[root@ovm322 ~]# cat /etc/sysconfig/network-scripts/ifcfg-brbond0
DEVICE=brbond0
BOOTPROTO=bridge
ONBOOT=yes
IPADDR=A.B.C.D # IP address of ovm322
NETMASK=255.255.254.0
NETWORK=A.B.C.0
GATEWAY=A.B.C.1
Update "/etc/xen/xend-config.sxp",
# Enable network-bridge, JAP 20120618
# Disable network-bridge, JAP 20131223
#(network-script network-bridge)
Update "vif" for OVM Manager 3 "vm.cfg",
[root@ovm322 ~]# grep ^vif /etc/xen/auto/ovm322-m
vif = ['type=netfront, bridge=brbond0']

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