Is SAP-CRM is a Front And Tool

Hi All,
Is SAP-CRM is a Front And Tool
Regards
Vamsi

Hi,
Is it is Like a SAP R/3 ????
Then What it will have inside Like SAP R/3 Have the Modules like ABAP , SD, MM, PP, .....
Please let em know
Regards
Vamsi

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SAP CRM 7.0 - Interactive reporting tool enhancing reports with new fields

Hi Everyone,
I am a BW Professional, currently working on evaluating the true benefits of implementing Interactive Reporting tool for our company. As I understand the Interactive reporting tool restricts us to report on individual reporting areas like Activities, Leads, Opportunties etc.
But according to our business it is very important for us to be able to report on cross reporting areas real time i.e. activities & leads together or activties, leads & opportunties together etc.
I learned about the enhancement work bench in interactive reporting tool where we can add SAP fields to individual reporting areas, so I thought of adding leads & opportunties to activities. This is where the fun part starts.
Here I learned that all activty ID, Lead ID and Oppo ID are all fed from one single field from SAP CRM i.e. OBJECT_ID, which means the system is dividing this data into individual reporting areas based on type of data i.e. leads or oppor's etc. and may be based on some key like account etc. So here is a technical question, for me to add a new field to a reporting area I have to give a field name but we already have OBJECT_ID from where I am pulling activties data, so if I want to include leads also in activties then I will have to add some logic manually to get that and can't use enhancement workbench because it is for missing fields from SAP CRM whereas in my case I already have OBJECT_ID from where I am getting Activity data.
Sorry if I am driving you guys crazy but I am just trying to think loud to make myself clear with concepts.
Also I have seen that a reporting area in Interactive reporting tool is based on a BW query, but I am not sure why not all the fields in BW query are available for reporting in Interactive reporting tool?
Any help or commets will be greatly appreciated.
Thanks & Regards,
SRV

Hello,
checking with the config wizard is always a good idea since it's the only supported way to configure this scenario
The secret is that you apparently did not activate the report areas. It is a bit missleading that the queries are checked before the report areas are checked, therefore you see the errors concerning the queries first. Below those errors you should find some lines like
    Report areas: delivered 15, active <?>
    CRM interactive reports: delivered 20, active <?>
    Activation of report areas checked
The last line offers some documentation and the actual link to activate the report areas.
Best regards

How to use ale/idocs in sap crm to transfer master and transactional data

hi all,
I am working on sap crm7.0 ehp1. I want to transfer my master and transactional data from crm development system to crm quality system here through idocs. I am aware of basic ale settings and successfully transfe the ztable data through idocs. But i am not able to find any proper step by step procedure for maste and transactional data in sap crm. Also sap ecc tcode NACE is not available here.
pls help..
regards,
kavita chaudhary

Kavita,
In CRM, Exchange Interface (XIF) ALE/IDOC is available to transfer master and transaction data. You can go through the following link for set up.
Basic Data exchange set up for ALE IDocs - Wiki - SCN Wiki
You can extend the standard XIF IDOCs using Transaction BDFg as well.
Thanks,
Ravi

SAP CRM Extracts BP, IBASE and Contracts to flat files

Hi,
We want to download SAP CRM (5.0) data to flat files (every month). The datasets are rather large (1mln per object) and we have identified different approaches to do this:
- Using an ABAP report with BAPI's
- Using an ABAP report with direct selections
Now performance might become an issue so direct selections seems the way to go.
Are there any other means of downloading the data from SAP CRM to flat files, maybe use an BW adapter?
Any ideas are welcome!
Kind regards,
Arjan Boer

hi,
My knowledge...
In CRM... Using BAPI ..
BWA1 (BW Adapter: Maintain DataSource)
BWA5 ACTIVATE DS...
BWA7 name of the datsource and pressing the candle icon for 'activate delta'.
Give me u id ...
Hope this help ..assign points...
raj

Data flow from E-commerce to SAP CRM 7.0 , ECC and third party system

Hi,
I have a requirement like the customers are created in E-commerce website of the company. When a customer is created the data should be synch to CRM , ECC and thrid party system ( price data from CRM for the customer ).
How do we transfer the data from E-commerce to CRM.?.andn ECC. Is it transferred first to CRM and then to ECC. Can we acheive all the systems synched at a time.
Can anyone explain with some design.
Thank you,
Regards,
Prashanth.

Hi
SAP CRM E-Commerce (called as WEB CHANNEL) works as per the below options (in CRM 7.0 and ECC 6.0)
1. SAP CRM Web channel with CRM back end where CRM will be a leading system for order creation. From E-Commerce channel, the order is saved in the back end CRM system and then replicated to ECC (through middleware settings).
In this scenario PRODUCT CATALOG will be created in CRM system. The use of TREX server will be used for product catalog replication.Also, the image server will be required for the display of product images in the PRODUCT CATALOG.
2. SAP CRM Web channel with ECC back end where ECC will be a leading system for ORDER CREATION. This is a new offering in CRM 7.0 where from E-Commerce web shop the order is directly created in ECC system. Hence no middleware settings are required for order replication.
In this scenario also PRODUCT CATALOG will be created in CRM system. The use of TREX server will be used for product catalog replication. Also, the image server will be required for the display of product images in the PRODUCT CATALOG.
3. For customer replication from E-Commerce > CRM > ECC, you need to maintain the middleware settings between CRM and ECC for business partner replication.
Hope this will clarify.
Regards

SAP CRM DECOUPLING - NEEDS BAPI AND RFC HELP

Rt now we are working on Decoupling project.I will explain you the            scenario .
           Client has sap 4.6 C and CRM 2.0 connected with CRM middleware.
           Client is upgrading SAP 4.6 C to ECC 6.0 but not upgrading crm2.0 .
           Therefore ECC 6.0 will not suport middleware and we need to restore the connection                   between SAP ecc 6.0 and crm 2.0 without using middleware.
           we will be using bdc rfc bapi and idoc and change pointers to establish the connection            and restore the data flow.
           Can anyone help me if you have some idea i need the bapi or function module that is used for            creating products in CRM 2.0 .

Hi james
I have some documents on CRM please give me ur mail id i will send it to you.

Difference between SAP CRM 6.0(2007) and 7.0 webui point of view

Hello Experts,
Please could you let me know the difference between SAP CRM6.0 and 7.0 in WEBUI point of view?
Thanks and Regards
Madhu

Madhu,
Here is some thorough documentation on how CRM 7 improved over CRM 2007 - http://www36.sap.com/germany/solutions/business-suite/crm/SAP_CRM7_Highlights.pdf.
Hope this helps.
Regards,
Amar.

SAP CRM Tables and Fields for Contract start and End dates

Hi Experts,
Please Provide me SAP CRM Tables and Field names for the below.
SAP CRM Contracts start date and End date
SAP CRM Conditions(PROO, K007 etc....) records start and End Date.
Thanks and Regards,
Teja

correction
10 Replies Latest reply: 24 May, 2013 8:38 AM by nishant Vasudev
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SAP CRM Tables and Fields for Contract start and End dates
This question has been Answered.
Teja Dhar 12 Oct, 2009 8:03 PM
Currently Being Moderated
Hi Experts,
Please Provide me SAP CRM Tables and Field names for the below.
SAP CRM Contracts start date and End date
SAP CRM Conditions(PROO, K007 etc....) records start and End Date.
Thanks and Regards,
Teja
Correct Answer by Sreekantha Gorla on Oct 22, 2009 8:22 PM
Hi,
dates will be stores in the table 'SCAPPTSEG'.
I double checked it. This table stores all the date types of one order transactions...
The relationship is as follows..
CRMD_ORDERADM_H- guid = crmd_link-guid_hi
crmd_link-guid_set = SCAPPTSEG-APPL_GUID.
Thanks and regards,
Sreekanth
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Re: SAP CRM Tables and Fields for Contract start and End dates
Robert Jesionowski 14 Oct, 2009 2:23 PM (in response to Teja Dhar)
Currently Being Moderated
    Hi,
you should try with FM: CRM_DATES_READ_SINGLE_OB or CRM_DATES_READ_DB.
There is something in table SCAPPT and SCGENAPPT.
Regards, R
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Re: SAP CRM Tables and Fields for Contract start and End dates
Teja Dhar 22 Oct, 2009 5:30 PM (in response to Robert Jesionowski)
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    Hi Robert,
I am not able to find contract start date and End dates in the tables SCAPPT and SCGENAPPT.
Can you suggest some relevant tables.
Best Regards,
Teja
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Re: SAP CRM Tables and Fields for Contract start and End dates
Sreekantha Gorla 22 Oct, 2009 2:35 PM (in response to Teja Dhar)
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    Hi,
Table SCAPPTSEG stores the contract start and end dates.
Thanks,
Sreekanth
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Re: SAP CRM Tables and Fields for Contract start and End dates
Teja Dhar 22 Oct, 2009 5:32 PM (in response to Sreekantha Gorla)
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    Hi Sreekanth,
I am not able to find contract start date and End dates in the table SCAPPTSEG.This is for appointments.
Can you suggest some relevant tables.
Best Regards,
Teja
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Correct AnswerRe: SAP CRM Tables and Fields for Contract start and End dates
Sreekantha Gorla 22 Oct, 2009 8:22 PM (in response to Teja Dhar)
Currently Being Moderated
    Hi,
dates will be stores in the table 'SCAPPTSEG'.
I double checked it. This table stores all the date types of one order transactions...
The relationship is as follows..
CRMD_ORDERADM_H- guid = crmd_link-guid_hi
crmd_link-guid_set = SCAPPTSEG-APPL_GUID.
Thanks and regards,
Sreekanth
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Re: SAP CRM Tables and Fields for Contract start and End dates
Wim Olieman 23 Oct, 2009 9:12 AM (in response to Sreekantha Gorla)
Currently Being Moderated
    Hi,
I can tell you where the pricing records are saved, replicated from ECC.
The data from ECC table Axxx (e.g. A304) is replicated to CRM table
CNCCRMPRSAPxxx (e.g. CNCCRMPRSAP304).
Here you can find fields TIMESTAMP_TO and TIMESTAMP_FROM.
About the dates: what Sreekantha Gorla stated, about table 'SCAPPTSEG' is correct.
What might help is to execute program "CRM_ORDER_READ". Here you can find
the relevant entries also.
regards,
Wim
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Re: SAP CRM Tables and Fields for Contract start and End dates
Teja Dhar 23 Oct, 2009 4:59 PM (in response to Teja Dhar)
Currently Being Moderated
    Hi Experts,
Thanks a lot for your support.My problem got resolved.
Best Regards,
Teja
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Re: SAP CRM Tables and Fields for Contract start and End dates
rajesh gadamsetty 27 Nov, 2009 12:29 PM (in response to Teja Dhar)
Currently Being Moderated
    Hi Teja
Please let me know how you got the dates. i got the same requirement
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Correction on above mail.
Hi Sanjay,
Can you please help me to find the contract st art date and end date fetching from the table as below
ITEM DATES:
Select guid_set from table CRMD_LINK where guid_hi              = CRMD_ORDER_I-GUID AND
                                                                          OBJTYPE_HI     = '06'
                                                                          OBJTYPE_SET = '30'.
Select * from SCAPPTSEG where APPL_GUID = guid_set.
as from the table scapptseg has some unusal fields which fields to select to get the start date and end date and on what condition and isuppose we need to convert als the same
pls suggest further on same
regards
Arora

Step by step guide of creation of WEB UI in SAP CRM

Hi Friends,
I am new in SAP CRM. I want to create a WEB UI in SAP CRM. Kindly share the link or documents.
Regards,
Narendra Goyal

First check documentation on the following wiki page: http://wiki.sdn.sap.com/wiki/display/CRM/CRMWebClientUIFramework.
If you want to buy a book that gives the whole overview, then here is one:
- link to sample: http://www.sap-press.de/download/dateien/1931/sappress_sap_crm_web_client.pdf
- link to bookshop: http://www.sap-press.com/products/SAP-CRM-Web-Client-Customizing-and-Development.html

Connecting SAP CRM (or R/3) to FileNet

We are implementing a SAP CRM 5.0 system, and FileNet P8 is to be used as the document repository for SAP CRM.
We are using the FileNet adaptor, called ACSAP for SAP R/3, which allows us to connect to SAP CRM using the generic ArchiveLink functionality. However, we have found that the generic SAP ArchiveLink functionality is very restricted compared with the standard SAP CRM document management (e.g. versioning, creation from templates etc).
For example the documents tab on a SAP object, such as the business partner, allows users to import or create documents from new or from a template. The user will be prompted to enter metadata and this document will have a version associated with it and it can be checked in and checked out by the user. However we are currently using ArchiveLink which requires the user to click "activate ArchiveLink" to create the ArchiveLink folder. In order to save a document in ArchiveLink the user must then import or create a document in the ArchiveLink folder. Unfortunately most of the functionality mentioned previously, such as creation from a template and metadata capture, is not available when creating a document in the ArchiveLink folder. We have also found that due to the lack of metadata the document name is generically assigned and thus is not useful to the user for identification.
In addition it is not possible to force users to save their documents into ArchiveLink, therefore they are able to save them outside of the required document repository. We have been unable to find a good solution to this problem.
So we want to know if it is either possible to:
- Specify that SAP CRM document management use ArchiveLink as its standard document repository?
- Connect FileNet/ACSAP directly to SAP CRM document management without using ArchiveLink?
Has anyone had experience connecting SAP CRM (or SAP R/3) to FileNet, and is able to provide us with some insight?
Thanks
Philip

Question was recreated in DMS group. No answer as yet, but hoping to get answers from SAP soon.

Best Approach for integrating SAP CRM with Outage Management System

Hi All,
We are moving towards deploying Outage Management System (Oracle Utilities NMS) to help localize the fault, achieve Outage Management and a transparent network with a near-real time stats. We already have SAP ECC 6.0, ISU, SAP PI 7.0 and SAP CRM 7.0. One of the challenges we are facing is to decide how should we go about the integration of SAP CRM with Oracle's Outage Management System.
Here is a sample business scenario,
CSR receives a call from a consumer and inquires about planned outages for a particular area.
This information is contained in the Outage Management System (OMS). OMS is SOA based and is hosted on Oracle Service Bus.
I want to know that is there any ES Bundles available for CRM-OMS integration? Should we go about Service Based Integration? What are the alternatives to Service based integration? Can it be done using BAPIs?
We receive around 1000 consumer complains and against every complain a ticket is generated in CRM. Now If CRM is integrated with OMS using SAP PI, the volume of the data being exchanged via PI is very much high and exceeds our licensed volume for SAP PI. So I do need to know the best practices for either approach that you may recommend.
Regards,
Adil Khalil

does anyone have an idea about this one, I've asked this question in a few places and no one really seems clear about it.
Also, I've read here and there that SAP Business One is not a real SAP product. It was bought by SAP and is sold by them but has little do to with SAP's technology (R/3, SAP ERP, Netweaver, SAP CRM, ...), and that therefore they don't support it that much ? Is any of this right ?
I'm just trying to get my vision of the SAP universe clear.
Angela

Web Services of SAP CRM ABAP 7.0 not show up

Hello Experts,
We are testing SAP CRM 7.0.
In T-cd:sproxy in CRM system, the Software Component Version SAP CRM ABAP 7.0 doesn't show up.
We'd like to see the web service definitions for CRM Service Processing,
but can't find them such as "ServiceOrderCRMCreateRequestConfirmation_In"(described in ES Workplace)
to create Service Order in T-cd:sproxy nor T-cd:SE80 Repository Information System>Enterprise Services>Service Definitions.
(We found the web service definitions of SAP CRM ABAP 5.1 there, but not SAP CRM ABAP 7.0)
The support package versions are as follows:
- SAP_ABA : SAPKA70106
- SAP_BASIS : SAPKB70106
- PI_BASIS : SAPK-70106INPIBASIS
- BBPCRM : SAPKU70006
Could you please advise us what's required to find Web Services SAP CRM ABAP 7.0?
Thank you in advance for your help.
Best regards,
F.T.

Hi,
You need to download SWCV "SAP CRM ABAP 7.0" in your CRM system from service market place. Also download PI content for SWCV: "SAP CRM ABAP 7.0" and import them in ESR.
Regards,
Gourav
PS: Similar questions are answered several time on this forum, so please do search before posting.
Edited by: Gourav Khare on Dec 13, 2010 11:56 AM

How to Find Companies Using SAP CRM in Australia ??

Hello mate,
Could you please tell me how to find out the companies list which are currently using SAP CRM in their organization and located in australia
Thanks
David

This type of information is normally provided by SAP to their prospects and/or customers and sometimes partners etc. If you are a SAP prospect and need this information, talk to your account executive.
I'm located in the United States, so I personally couldnt' give you any public examples of companies running CRM in Australia. I think however there is this general reference source for customer examples.
This page will do what you want:
http://www.sap.com/index.epx#http://www.sap.com/customer-testimonials/business-process/customer-relationship-management.epx
It came back with 3 specific customer success stories for Australia and CRM. I know there are more, but that should give you a start.
Take care,
Stephen

Connecting sap crm database from java | platform used NWDS

I need to get some values from one of the SAP CRM 2007 database table and display it in one jsp file. I am working on a e commerce webshop in NWDS. I am new to NWDS. Can you give some sample code showing how to make connection to crm database and to do a select query on a table.

I have only worked with CRM 3.0/4.0 but I have worked some with other WDP applications.
So you want to access some data in a table in the CRM backend (R/3)?
To do that from Java you need to call a BAPI in the CRM system. The BAPI does the acctuall lookup in the table and returns the value to the Java side. To do that in a WDP environment you need to set up Java Connectors (jCo) in your Java server. In some cases you can use a "normal" BAPI call, that is the way CRM ISA 3.0 and 4.0 works. See: http://help.sap.com/saphelp_crm30/helpdata/en/b6/97f8378f975450e10000009b38f8cf/frameset.htm
and here:
https://websmp108.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000633682005E
Here is how to access ABAP functions from WDP: http://help.sap.com/saphelp_webas630/helpdata/en/c3/76b45d9688e04abe1a1070410ddc1e/frameset.htm

Step by Step how we can connect SAP CRM to External system..

Hi Experts,
I want to know the informations of how we can connect sap CRM to External system, and what are the settings we have to do ,to enable XIF adapter..
This is very imp requirement kindly give support.., how we can connect to other system..through XIF Adapter..??
IS it possible to create ZBAPI in SAP CRM..?
Thankz in Advance
Regards
J Sarathi

Hi,
- Xif adapters and service process the BDOC messages.
- adapters for inbound and outbounfd processing.
-it will forward the messages from the inbound queues to the control component.
-BDOC is a business document where the flow of data to and from the CRM system takes place.
-Bdoc is a container that contain business data
- it describes the hierarchial structure of the business data.
-you can also create custom specific BDOC types,
-BDOC's as a data container to process business objects as one unit and this avoid having to transport several individual tables.
Bdoc types are found in BDOC repositry.
Bdoc types have two part
Header- consist of one single segment so-caooed control segment
Body - consist of one or more data segment
Idoc having three types of data:
control record
Data record
status record
hope it will useful.
thanks
Hemant ghiya

Is SAP-CRM is a Front And Tool

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