Is servicing at an Apple Authorised Service Providers free?

My iPod broke. I have warranty and I'm pretty sure that this kind of damage is covered by it. If I go to an Apple Authorised Service Providers, would they recognise that I have that warranty or do I have to go to an actual Apple Store?

Btw I don't get why Apple are outsourcing their services to these third-party "Premium Resellers" who only sell Apple products anyway. Why not just open up more Apple Stores?

Similar Messages

  • Is there any authorised service providers in Tbilisi Georgia

    I just want to know is there any apple authorised service providers in Tbilisi Georgia because I study in Georgia and My MBA's Mag safe 2 is not

    Go to Apple - Find Locations and click on the Services box.

  • Apple Authorised Service Provider

    how do i become a apple Authorised service provider?

    Basically you don't at this time. The site James linked to above says that Apple is not accepting applications for service provider at this time.
    Note that being an Apple service provider, even if they were accepting new applications, would not qualify you to repair iPhones or other iOS devices. Apple does not presently certify any independent service providers, even ones they already have under contract, to do actual repairs on such devices. I mention this just since you were discussing repair of an iPhone in another thread.
    Regards.

  • Be Careful With Apple Authorised Services in Russia

    Dear Society,
    I have bad experience with contacting one of authorised services which is published in Apple web site. It is a company called "Service.OK" and situated in Zelenograd in particular. My MacBook Air 2,5 years old got to have a problem with a screen after few drops of wine leak inside from the vent area where black panel is situated and served for monitor and keyboard panels junction. I have not expected the problem with the laptop because the glass of wine feltdown far away from the place it is situated however it was lying upside down and closed. So drops still most probably go inside. After certain period of time I switched it on and started working. Suddenly the screen goes blue and later fade away. Next day I brougt it to the address where this "Service.OK" is situated for diagnosis.
    In a week I got a call from the service where they offered to repair for about 7500 RUR in cleaning the oxidation that was caused by the wine. I gave my permit for this operation. After a week time I got a new call from the service and they informed me that they were unsuccsesful with reparing it and my laptop requires to change the whole screen panel. The price of it was 23000 RUR. This time I was angree that this company is not able to do right diagnosis and I do not know what to expect later even if changing the screen panel will be unsufficient for them. I asked them to stop any actions and return the laptop back to me. I promise to compensate thier effort for diagnosis though. The service said that I can pick up it after receiving sms notification.
    13 days left and I got this sms notification. I was back from the business trip and came there in 5 days. And (what a surprise!!!) I got another display panel assembled to the keybord panel with my serial number. I am 100% sure that it is not mine from the scratches I had on the top/screen panel. I rejected to take it and called to
    (A) Service.OK contact number claiming that and
    (B) Apple support contact number desribing the problem.
    (A) Service.OK informed me that my laptop was not delivered to them. The company which is operating on the address where Service.OK is shown in Apple web-site is no longer their representative point. It is another company as far as I unvestigated. However I got
    (1) a receipt with Service.OK web address reference,
    (2) Service.OK web site contained an information about my laptop being received and reviewed and
    (3) Service.OK point shown on their web site is the same where I gave my laptop.
    (B) Apple support specialist Natalia was responsible to communicate with me about my claim. She promised to report about this problem to higher department responsible for servises authorisation in Apple. However I was really dissapointed that no actions toward Service.OK was made by Apple. It is still on the authorised services list on the same address where I gave my laptop. She can only sorry to me because Apple has no legal company in Russia to handle this situation and thier company is just for providing support.
    So I have a situation that neither Apple nor Service.OK are not willing to take responsibility that my laptop does not received qualified diagnosis under Apple authorisation and additionally its parts were changed while this diagnosis.
    I am now consulting with lawer in order to investigate opportunity to claim about this problem to either Service.OK or company that issued an official receipt (or even propably to Apple) in the court.
    Thus I would like to underline following statements:
    - Be carefull with authorised service centers in Russia. Apple seems to do not care about what is going on there.
    - Never deal with point in Zelenograd and be careful with other Service.OK points.
    - Know your laptop serial numbers before giving it to diagnosis otherwise it is unable to prove own position.
    I will be thankful if anybody from society had such problem in the past and may give any advice. Any opinions are welcome.
    Thanks
    Dimitri

    You need Admin access to install and setup iCloud correctly.
    Download the installer, rightclick on it and select Runs as Administrator and supply an Admin login when asked.
    Well you would if you were running Windows, which I see you are not ........

  • Do Apple Authorized Service Providers "recycle" hard drives as new?

    I'd like to upgrade the hard drive in my iMac (500 gigs ain't cutting it!) to a 2 TB drive. While I've done this before in Macbook Pros, Towers and other computers, the iMac hard drive upgrade is a little sketchy to do on your own (you have to removed the glass with suction cups and then the display... no thanks).
    I was wondering if Apple Authorized Service Providers "recycle" old drives, meaning that you could potentially be getting someone elses old drive put into your machine. I know some computer repair chains have been caught doing it and was wondering if anyone has experienced this with an Apple Service Provider (not an Apple Store). I'd like to think Apple has high standards but you never know...
    Thanks!

    I agree with WZZZ, you should ask your local AASP and ask what becomes of old drives. If you decide to upgrade the old drive in your iMac is yours to do with what you want. The new drive you purchase should be just that, "new." Most firms could care less about what is on your old drive, they are aware of the liabilities and don't want to risk their businesses. IMHO you should proceed confidently.
    Roger

  • Apple Authorised Service Provider in West Africa

    Please advise on any Apple Authorised Service Provider in West Africa, preferably Cote d'Ivoire, Ghana, Togo,, Benin and Nigeria.
    The more I get used to Apple and the more I became dependant on the Apple computers and you can imagine how frustrating it can be to have to bring a computer all the way from either the States or France and not be able to sort out maintenance problem.
    Regards.

    Try > Apple - Find Locations
    You might also try > Trouver un revendeur - Find a reseller  to see if any of the resellers there provide support and service.

  • Is having the original receipt or invoice obligatory to have Apple authorised service?

    Hello!
    Apple Authorised technical service in Krasnoyarsk, Russia refuses to accept my MacBook Air 11-inch guarantee claim arguing I must have original invoice or receipt to to have guarantee service.
    I dont have the original receipt, but apple.com clearly prooves that my guarantee is valid until 29 May 2013!!
    Is the Apple Guarantee for MacBook is WorldWide? What should I do to make them accept my claim?

    Official  Apple stores ir Russia? No.
    Official service and resellers only.
    But I bought my MacBook in US. So a man from official Apple service (This shop is listed on apple.com as official repair service) demands my receipt from Apple Store. But I bought my device on Amazon, not in Apple Store.
    Is my device covered by worldwide guarantee?

  • Any Competent Apple Service Providers?

    Trying to get my Pismo repaired by competent repair shop has gone from bad to bizarre. I sent it back to shop in Alabama back in July; I paid the shipping as they refused to. Sent back to me still not working. Caps Lock and Num Lock lamps come on but HD doesn't power on.
    Same old story from the beginning. 2 shops and $500 later (6 trips to the various shops) and I still have a non functioning Pismo. The first shop was local and had a crap reputation to begin with. I hadn't used them in years and had changed hands (was sold to the techs). SOS. Had read good reviews about the Alabama shop; thinking they were written by their own employees! Will try shop in Columbia, SC next.
    Everything replaced to date:
    New HD (120GB, 5400 rpm)
    New expansion bay CD/DVD RW
    'Refurbished'(?) 500mhz daughter card
    Anything else I'm not aware of?
    Local factory owned Apple Store says it's too old for them to repair. I'm starting to wonder if the unit becomes too old for the factory owned store to repair then it's a complete write off?
    Tiger installed in the Kihei working well; could benefit from a larger, faster HD though. Penryn w/ Leopard installed a champ as usual.
    Any and all constructive comments appreciated.

    John,
    Thanks for the positive comments. Going to give Wegener another shot. Phone conversation with them yesterday didn't inspire confidence unfortunately. Am I a complete fool? I'm starting to feel like one. Can't recommend PBM at all as they have been less than forthcoming right from the start. TCR in Charlotte? They've never had a good rep IMO.
    Pismo ran like a champ while I was loading software. Quick and quiet! Pismo has a good rep for being sturdy and easy to repair. I do understand that intermittent problems are the worst to diagnose but the training regimen and oversight for 3rd party Apple service providers is completely lacking - not good. Love Apple products but shouldn't have to throw them away once the warranty runs out.
    BTW, sign inside of Wegener shop stated they were a division of Daystar Technology.
    Joe

  • Which iPhone6 cell service providers are having this wifi issue, me i have AT&T

    Im just curious as to if its a scattered wifi problem with different cell service providers or if its based to mostly one or two or all the cell service providers.
    me i have 3 AT&T original bad wifi iPhone 6's and one replacement iPhone 6 that is also bad, all with AT&T

    Uninstall all HP software! Then follow the directions Apple provide ito install a printer, you can find them by clicking Wireless Printer Install

  • IPhone and other service providers? (not at+t)

    Does anyone know when iPhone is going to be released to non-AT+T service providers? Why did they sign an exclusive contract with them?
    I would get an unlocked iPhone but I heard that you lose all data when updating if not on the AT+T plans. Is this true? I need to have Tmobile for their extensive European coverage, but really, really want an iPhone...

    sarah1919 wrote:
    Does anyone know when iPhone is going to be released to non-AT+T service providers? Why did they sign an exclusive contract with them?
    1. Not at least until 2012/13 due to the 5 year exclusivity agreement between Apple & AT&T
    2. Because AT&T agreed to Apple's demands for control and revenue sharing. The other three networks were too greedy. Plus Verizon & Sprint have strikes against them because they don't use the world-wide GSM standard. You can't use their phones in Europe, for example.
    I would get an unlocked iPhone but I heard that you lose all data when updating if not on the AT+T plans. Is this true? I need to have Tmobile for their extensive European coverage, but really, really want an iPhone...
    If you want to use an iPhone in Europe, you can get a reasonable plan from AT&T, or possibly rent/buy an iPhone in Germany where T-Mobile IS the exclusive provider.

  • Welcome to the Service Providers General discussion

    Welcome to the Cisco Networking Professionals Connection Service Providers Forum. This topic will provide you the opportunity to discuss issues surrounding General Service Provider solutions. We encourage everyone to share their knowledge and start conversations on issues such as storage Cable, DSL, WiMAX, and any other topic concerning SP networking.
    Remember, just like in the workplace, be courteous to your fellow forum participants. Please refrain from using disparaging or obscene language or posting advertisements.
    We encourage you to tell your fellow networking professionals about the site. If you would like us to send them a personal invitation simply send their names and e-mail addresses along with your name to us at [email protected]
    Dan Bruhn
    NetPro Community Manager

    Welcome to the Cisco Networking Professionals Connection Service Providers Forum. This topic will provide you the opportunity to discuss issues surrounding General Service Provider solutions. We encourage everyone to share their knowledge and start conversations on issues such as storage Cable, DSL, WiMAX, and any other topic concerning SP networking.
    Remember, just like in the workplace, be courteous to your fellow forum participants. Please refrain from using disparaging or obscene language or posting advertisements.
    We encourage you to tell your fellow networking professionals about the site. If you would like us to send them a personal invitation simply send their names and e-mail addresses along with your name to us at [email protected].
    Dan Bruhn
    NetPro Community Manager

  • Unable to install Sun Java System MAPI Service Providers

    I tried to install the outlook connector for Outlook 2003. I've got the following error message. It said that Unable to install Sun Java System MAPI Service Providers. I am using Windows 2000 SP3 platform
    --- 2005/06/22 11:41 ---
    11:41:26 [5365] Outlook version is 11.0.6359.0.
    11:41:26 ERROR: [5501] Unable to find MAPI directory.
    11:41:26 No directory "C:\Program Files\Common Files\System\MAPI\LANGID" with LANGIDs: 1033, 0, 1033, 1033, 1033, 1033.
    11:41:26 [5475] TMP directory is 'C:\DOCUME~1\admin\LOCALS~1\Temp'.
    11:41:28 [5362] Checking Windows version.
    11:41:28 [5363] Windows version is 5.0.
    11:41:28 [5364] Checking Outlook version.
    11:41:28 [5509] Checking default mail client.
    11:41:28 [5508] Default mail client is 'Microsoft Outlook'.
    11:41:28 [5178] Verifying that Outlook is not running.
    11:41:28 [5179] Trying to login to shared session.
    11:41:29 ERROR: [5501] Unable to find MAPI directory.
    11:41:29 No directory "C:\Program Files\Common Files\System\MAPI\LANGID" with LANGIDs: 1033, 0, 1033, 1033, 1033, 1033.
    11:41:29 [5366] Checking whether Sun Java System MAPI Service Providers are installed.
    11:41:29 ERROR: [5501] Unable to find MAPI directory.
    11:41:29 No directory "C:\Program Files\Common Files\System\MAPI\LANGID" with LANGIDs: 1033, 0, 1033, 1033, 1033, 1033.
    11:41:31 ERROR: [5351] Unable to install Sun Java System MAPI Service Providers.
    11:41:31 ERROR: Unable to install Sun Java System MAPI Service Providers.
    Anyone can help for this? Thanks

    I have used this method, but the dog gone service does not return a started status. It just keeps saying starting even after the service starts.
    Download sc.exe from ftp://ftp.microsoft.com/reskit/win2000/sc.zip and copy
    it to system32
    Open a command line, change to C:\Sun\AppServer\lib and run:
    C:\winnt\system32\sc.exe create SJdomain1 binPath=
    "C:\Sun\AppServer\lib\appservService.exe
    \"C:\Sun\AppServer\bin\asadmin-pause.bat start-domain domain1\"
    \"C:\Sun\AppServer\bin\asadmin-pause.bat stop-domain domain1\"" start= auto
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    1. I'm no fan of windows and I prefer Solaris or Linux
    2. Windows should have this tool as a part of the OS so I don't have to go hunt for it
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  • Hi i have pap2,i know to configure but need some info about the service providers in india

     plz help me in telling the service providers in india i used net4 phonewala before but want to use other service provider now..i have atleast 40 packs pap2 but dont know what to do with those...can i sell them ..plz help me

    netphonewala should unlock the units first. If the devices are locked or provisioned with them then you will not be able to use them with any other provider. The current ITSP where the devices are registered will be the ones to unlock the units.

  • Need to upgrade service providers of Moss 2007 to SharePoint 2013

    I have upgraded the Moss 2007 Content database via native approach into SharePoint 2013. I am wondering how we can upgrade the service providers of Moss 2007 to SharePoint 2013 service applications.
    Regards Restless Spirit

    Hi Restless,
    According to your description, my understanding is that you want to upgrade the service providers of MOSS 2007 to SharePoint 2013 service application.
    Per my knowledge, you need to firstly upgrade the service providers of moss 2007 to SharePoint 2010 via database content, then upgrade SharePoint 2010 service applications to SharePoint 2013.
    There are some useful articles for your reference:
    MOSS 2007 upgrade - Shared-Services Provider SSP migration and my sites
    MOSS SharePoint 2007 SSP migration to SharePoint 2010
    Upgrade service applications to SharePoint 2013
    Best Regards,
    Wendy
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Wendy Li
    TechNet Community Support

  • Changing Service Providers and will lose email -- help!

    Hello,
    I'm switching service providers and cannot take my email address with me. 2 Questions:
    1. If I stop synching with my current provider, will NO email show up in my email box for that account, or will it save the current emails.
    2. How do I extract the email addresses/address book so that I can send a mass email to my contacts that i'm changing my email address?
    Thank you!!
    Kevin

    1. If I stop synching with my current provider, will NO email show up in my email box for that account, or will it save the current emails.
    Generally speaking, witnin 30 days this will be so.
    2. How do I extract the email addresses/address book so that I can send a mass email to my contacts that I'm changing my email address?
    Those should remain in AB, as all eMails should depending on account type... is this old one POP or IMAP?

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