Is the Adobe ID and password the same as the Adobe Photoshop CC?

I have tried to use my Adobe ID user name and password to update my CC software but it rejects it every time.  I have changed my password several times hoping this would take care of the problem but it doesn't.  Please help. I have LastPass so I know that my saved passwords are correct.

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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