Is the apple store/mac app store down

my apple id isn't working on any of my devices.. cna't download. can't verify account and safari and apple.com pages are not loading correctly... anybody else having this problem currently?

Not sure if it is the 10.8.1 update, but safari is acting slow, keeps telling me the apple.come certificates can not be verified... and the app store keeps saying connection failed... even though I am connected to the internet...It is not my internet becuase everything else works fine on other devices just can't download apps right now and everything is slow.

Similar Messages

  • HT1338 I have down loaded an App from the Apple store. I see the icon in the the finder folder as an Itune app. Problem: an not open the

    I have down loaded an App from the Apple store. I see the icon in the the finder folder as an Itune app on my mini Mac. Problem: can not open the App-Need assistance please? The app resides in the Finder application folder.
    Works with ease on my Ipad.

    bobbydunn21@gmailcom wrote:
    Thanks
    You're Welcome.

  • I have received a $100 Mac app store gift card, can I use it on the Apple Store website to buy other products?

    I recieved a $100 Mac App Store gift card with the Back to School promo, and I was wondering if I could use it on the Apple Store website to buy another product.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    The gift card is restricted to use in the Mac App Store and the iTunes Stores. It will not buy Apple hardware on the Apple Store website.

  • I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple s

    I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple store from debug menu, double checked my apple id account and etc..but doesn't work anyway.

    I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.

  • TS3274 My iPad shuts down frequently while I am using it.  I took it to the Apple Store & they cleared it out and I reloaded the Apps and this didn't help.  What should I do?

    I am stumped as my iPad2 is frequently shutting down while I am using it.  I took it to the Apple Store where they cleared it and I reloaded the Apps, but this didn't help.  It is less than a year old.

    Another fellow Apple users suggested the following steps:
    1. Try a reset (probably unnecessary for you, but try it anyway)
    2. Clean docking port with clean tooth brush and alcohol (and not too much alcohol)
    3. Try another wall socket (preferably one that's not shared with other devices)
    4. Try another cable (make sure it's an original Apple cable)
    5. Try another charger (make sure it's an original Apple charger)
    6. Make sure you're not using a USB hub (may not have enough of power)

  • The internet pages don't display properly I'm using osx10.3.3, yahoo for example asks me to update, but I cant find out how to as the apple store just keeps sending back to the same page with no down load option...do i need to up date or is it just my mac

    The internet pages don't display properly I'm using osx10.3.3, yahoo for example asks me to update, but I cant find out how, as the apple store just keeps sending back to the same page with no down load option...do i need to up date or is it just my mac

    What Mac model do you have? You might be able to upgrade the OS to Tiger 10.4 or Leopard 10.5.
    Even browsers for Tiger 10.4 will get the update message.
    You could try a newer browser than Safari, which is obsolete, by downloading Firefox v2.0.0.20 at http://www.oldapps.com/mac/firefox.php
     Cheers, Tom

  • Hi Just been into the apple store and the assistant told me about Pages / Keynote and Numbers for mac that can be downloaded for free. When I've searched on the app store there is only a paid version! can anyone confirm that there is a free version?

    Hi Just been into the apple store and the assistant told me about Pages / Keynote and Numbers for mac that can be downloaded for free. When I've searched on the app store there is only a paid version! can anyone confirm that there is a free version?

    See Apple Up-To-Date Program
    http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=429&mforum=iworktips ntrick
    Make sure your Mac is set to English before you go to the App Store.
    Be warned however thast Pages 5, with a few exceptions is actually a downgrade with over 90+ features removed:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
    Peter

  • Can you use a Mac Apps gift card to purchase products from the Apple store online?

    I was just wondering if you can use that $100 back to school gift card to purchase something from the apple store. (for example: the headphones)
    Thanks~

    No, Apple Online Store is a different family from the MAS. You can use it on the iTunes Store though.

  • HT203253 How can I reinstall The Apple Store App?

    I have MacBook Air 13.3 Mid 2008, suddenly the Apple Store App stopped working properly. It could lunch and display apps in apple store and even accept purchase and installation process but never succeeded. It would kept on loading until I quit it! So I thought if I uninstall and run software update it will come up again, but unfortunately it didn't show up. I have been told to reinstall the system by holding down "Command + R" keys upon restart. I did that severally but it pops up login window instead of the menu list for installation guide.
    Any idea will be appreciated.

    You will have to reinstall Lion.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Also see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • How can I reinstall "The Apple Store" app?

    I have MacBook Air 13.3 but the Apple Store suddenly stopped working. I couldn't buy any app with it. Then I uninstalled it with hopes that software update will reinstall it but it didn't come up after several tries.
    Any idea will be appreciated.
    Thank you!

    You will have to reinstall Lion.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Also see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • I just bought this use mac book pro, and automatically when i try to go on the apple store to upgrade, its an other ID

    its always the apple ID of the owner who had the macbook before. All the info of the owner before has been remove. I check in the preference systeme under user and groupe and theres nothing. i put my apple ID and also my password.....
    help help
    ty

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It is not safe to use a computer with software installed by a previous owner.
    1a. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    1b. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    2. Partition and install OS X
    If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    3. Other issues
    If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

  • Is the Apple Store Version of Aperture 3stripped down?

    Is the $80.00 version of Aperture 3 in Apple Store the same as the $200.00 version in the retail stores?
    If the Apple Store version is stripped down, what are the differences?

    From all reports, it is the same version.
    The only difference seems to be the Mac App store version requires purchasing, installation and re-installation via the Mac App store and an Apple ID.
    The retail boxed version can be installed on OS X 10.5.8 or newer OS X version and does not require interaction with the Mac App store or require an Apple ID.
    The EULA seems to be more generous via the Mac App store for a home user where it can be installed on up to 5 machines in the owner's home. The retail boxed version can only be installed on 2 machines.
    I don't know about the limitation of running concurrently on the Mac App store version, but the retail boxed version is restricted to being loaded in memory on one machine at a time.

  • I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store.  It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available.  Please help.

    I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store.  It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available.  Please help.

    Welcome to the Apple Support Communities
    One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
    First of all, open  > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
    We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there

  • The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my email. I can't seem to purchase this on-line

    The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my emails. I can't seem to purchase this on-line as it keeps telling me to go to the app store. I haven't got the app store on my computer as I am told I need iCloud for which I need the new operating system, which I can't download or purchase as I am sent back to an instruction telling mee to go to the app store icon.
    How difficult can it be to simply purchase the software on-line have it shipped to you so you can install it, in the event it cannot be downloaded as it appears it can't be based on my curent operating systems being Mac OSX 10.5.8.

    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30.  You can also purchase the code to use to download Lion from the same number.
    Requirements for Mountain Lion:
    http://www.apple.com/osx/specs/

  • I bought the Garmin USA app for $50.. it is useless as out of date for my area. The apple store said go to Garmin. Garmin said fgo to the app store.. I clicked not satisfied on my receipt and it sent me to Garmin!!! They said it was apple to deal with

    I bought the Garmin app for $50 as the maps on my garmin in my car are not current. I thought this would avoid the need to travel with 2 devices. However, the maps are hopelessly out of date for where I live with roads and roundabouts that have been there for more than a year not on the maps. I went to the apple store to ask them what to do. they said contact Garmin. I did and they said it was only apple who could give me the refund. So I found the receipt and clicked on "do you have a problem with this app" and was redirected to Garmin. I called them( I was on hold a long time) and they said I would need to get the refund from apple.... but I can't find a way to do this. If the app had been 99 cents that would have been OK.. I've bought a few duds , but $49.99!!!
    How can I get to contact apple store/ App store directly to get the refund.. this has been going on for weeks with me getting the run around from Garmin and apple. PS don't buy this app!!!!

    Garmin is sending you to Apple because it is Apple that would have to give you a refund as the actual point of sale.  However, Apple states all sales are final.
    Apple is sending you to Garmin because it is Garmin's fault their maps are out of date and Apple doesn't write the software.  They may not even be looking that deeply and simply perceiving it as a programming "bug" it is up to Garmin to solve.
    Who know whose fault it is that Garmin isn't getting up to date data to put in their maps.
    Ultimately I think you stand the best chance in getting a refund from Apple though it isn't guaranteed.  Apple is the cashier.  You just have to convince them this isn't just a line of code omitted from an application and isn't something that will be soon corrected by Garmin.  Make it clear it isn't a problem with the application running on your device, it is a problem with the data it contains.  Either that or you have to hope Garmin will feel so bad about it they will delve down into their slush fund and send you a refund.

  • HT4208 When I tap the Apple store, youtube and the itunes apps on my iPad they do not open. Any help with this please?

    When I tap the Apple store, YouTube and the iTunes apps, they don' launch. Any help with this?

    1. Double-click the Home button to close all Inactive Apps in Task Bar
    2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
    3. Tap the minus sign to close App
    4. Tap center of screen to return to Home Screen
    5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

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