Is the Epson WF 3520 Supported by Apple?
In researching compatible printers, the fine print for the epson 3520 states that "some functions may not be supported by 10.8 OS." Before I invest, I would like to find out which functions those might be. Can anyone point me in the right direction? Much appreciated!
Nina Kessner wrote:
In researching compatible printers, the fine print for the epson 3520 states that "some functions may not be supported by 10.8 OS." Before I invest, I would like to find out which functions those might be. Can anyone point me in the right direction? Much appreciated!
It isn't that those functions aren't support "by" 10.8. It would mean that Epson doesn't support those features on 10.8 - i.e. they didn't want to bother with a Mac. Usually this means that network scanning doesn't work and faxing doesn't work.
However, in thise case, that "may not be supported" appears to be just a catch-all legalism. I checked the user manual for that printer and I can't find any function that isn't supported on 10.8. It does network scanning and even faxing on a Mac! I was impressed by that.
These days Apple doesn't support pretty much any printer. It is the printers that need to write drivers, especially for fancy things like scanning or faxing. The basic Apple drivers might support only printing. Install the driver software that comes with the printer and it should work fine.
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My (old) Epson RX510 multifunction printer is included in the list of printers supported by Apple, but on following the procedure advised for downloading the printer drivers for Mountain Lion and/or Lion I get the error message " the printer software is currently unavailable and to contact the printer manufacturer. However on going to the Epson web site I get the message to go to the Apple web site as all printer drivers have been covered in the Mountain Lion software updates.
Can anyone please advise what is going on when the said printer is shown as being included in Apple's list of software included in Mountain Lion and Lion software updates?
Waynegeorge wayne wrote:
I understand that and I have been using the printer successfully on OS X 10.5 on another old iMac.
However I also have an euqally old Canon printer and its drivers were successfully downloaded using the same procedure as recommended for the Epson.
The fact that the Epson RX510 is currently listed on the Apple Support website as being supported is the frustrating issue.
Go to; http://support.apple.com/kb/HT3669#epson
- then scroll down to the Epson section and eventually you will find the RX510 listed with Version 9.00 shown and "P" & "S" shown for printer and scanner drivers being available.
PS: Sometimes you need to click on the "Software available" link to open the list of printers. It is then a fair way down the Epson list with the RX series.
Regards,
Wayne
http://tech.epson.com.au/downloads/product.asp
seems to show driver download here.
Pete -
Impeccable support from Apple...
Dear all,
I feel that I need to say this, in view of all the negative posts regarding support from Apple.
I am, admittedly, on my 4th MB. 1st's case was badly designed, and I returned it straight away as I had so many problems of the same ilk with my old PB. The next RSDd, but had great, if not perfect support from Apple, and came away with a perfect model, apart from its line out not working. I tour with my laptop, so this was retty much a killer for me. Now, here I am on my week 38 and am not having any problems at all.
While I know that some would consider a 4th replacement hard to bare, I have had wonderful support from the Regent Street store. They have been very accomodating and helpful, and most of all understanding. It seems that they take your situation in to account very seriously indeed, and I guess the only service I have had comparable to it is private banking. All of my cases have been reviewed individually, and I feel that they take all of them seriously, offering the best solutions they can.
I know that some have had bad experiences: the point of my post is not to gloat in any way at all, it is purely to say thanks to the staff who have been so helpful, and also to provide a very positive experience were anyone to do a search of these forums.
I do rely on Apple products for my profession, but in no way feel any affiliation with them for those reasons. I do feel very indebted to them, however, for providing great customer support and, whilst experiencing teething problems with their product, dealing with it in a very professional way indeed.
To those having difficulty, I wish the very best of luck, but I just wanted to add something that I feel is very positive to these forums which tend (of course, due to their nature) to be full of negative views.
All the best, FredApple no longer directly approves nor sponsors user groups. The coordination of user groups has been passed to a separate advisory board. You can find information and ask to be included in their listing here:
http://appleusergroupresources.com/
Regards. -
HT6030 Anyone Having Problems Scanning with an Epson WF-3520 Printer?
Ever since I upgraded to Mavericks, the scanning function on my printer has slowed to a crawl and become unreliable, frequently hanging shortly after the scanner initializes. The Epson web site points to Apple Software Update for a solution, indicating that there should be an Epson update available. But no such luck - at least that I can see. Any suggestions or possible work-arounds? Is there other scanning software that would work with 10.9 and my Epson?
Matt528i
Covington, LAHey JeffSPHR,
Please refer this KB doc link mentioned below and try troubleshooting scanner issues:
Troubleshoot scanning problems | Mac OS
Let me know if this helps.
Regards,
Anubha -
I Upgraded to 10.8.5 but the epson perfection scan 1670 is not supported. Where I can find a driver?
I upgraded to the latest mountain Lion but my Epson perfection 1670 scan is no longer supported. I have also an HP scan but it's not like my beloved Epson! I went to the Epson site but the only thing they sad is that I have to look for an upgrade at the app store. The app store displays that there isn't any upgrade to do. The Epson support says I have to look for the ICA Image Capture Architecture of Apple...
I have no idea what is that ICA, anyway anybody knows where I can find it and download it form make my scan work?
Hope you can help.I have the same problem. The latest update broke my Epson Perfection 1670 scanner. Image Capture would say that it is warming up and eventually would give me an error. It happened immediately after the 10.8.5 update, so I know it was the driver.
Here is how I got my scanner to work again:
Go to this folder (shift-command-G from the FInder):
/Library/Image Capture/Devices/
Look for a file called "EPSON Scanner". The new one is version 5.6.0. This one DOES NOT work.
I went to another computer that I did not update and looked for the same file. The old version that still works is 5.3.12.
I deleted the new version and copied the old one inside that folder.
Presto. My scanner is working again. -
Installed a new router. Installed Lion. Have an Epson Workforce 600 multi function printer. Two problems.
1. I cannot get Lion to recognize that the Epson is a multi function printer. There is no scan option on the "print/Scan" popup window.
2. When I try and use the epson scan utility I get: POWER PC APPLICATIONS ARE NOT LONGER SUPPORTED.
I have tried EPSON support with no real luck as they say it is Apple upgrades that are the problem.
Apple support was quite rude..said it was not their problem and that I should call epson. Told the I did but it made no difference just got the same reply.
Have no idea what to do.....seems I cannot find out which multi-function printers Lion supports.daolbuzzard1 wrote:
Epson Workforce 600 multi function printer
Not to give you another run around, but you need new printer drivers from Epson for your printer so it works in Lion.
Now it could be that they are working on it, or that they could have decided not to provide new drivers in order for you to force upgrade.
The only thing a user can do is decide very carefully BEFORE upgrading to a newer Apple operating system, make sure that all their current hardware and software works and make a decision for themselves.
Since you upgraded to Lion, you can go back to Snow Leopard and your PPC software will work.
Do you need instructions? -
I am not able to find the printer from any IOS device (iPhone 4 & new iPad). Contacting EPSON technical support with this problem and they offer no solution.
The printer is on the same subnet, IP address assigned via DHCP. Windows devices print to it fine. The EPSON iPrint utility sees the printer. Epson technical support states it is an Apple issue not an Epson issue.
I have been able to find the printer if I power the printer off, wait a few seconds then power it back on. Then sometimes the IOS devices will find the printer.
Is it better to assign the IP address manually (outside the DHCP range)?
Is it better to define the IP/MAC address on the router?
Thank you.
Kurtkatrinalg wrote:
Hi all..I have tried everything to get my printer to connect since I updated to Yosemite
So are we to assume that when you open Printers & Scanners and click the plus button to add, with the Default view selected the Epson is not visible?
If yes, then a protocol called Bonjour is responsible for making the printer visible and there are other users who have upgraded to Yosemite and found the same issue.
Until Apple determines the cause of this problem one workaround you could try is to add the printer using one of the IP protocols included with the OS. To do this you will need to know the IP address of the printer. You may be able to determine this via one of the other Mac's that are still printing to the Epson. Or by printing a network configuration page via the Epson control panel. Once you find the IP address the printer is using you can open Printers & Scanner, click the plus button to add and then select the IP icon next to the Default icon. You can then enter the Epson IP address in the Address field, change the protocol to HP Jetdirect-Socket and in the Use menu, select the Epson WF3520 driver. Once you have added the printer then open a document and see if you can print. -
The Epson Printer Utility 4 still resides in the /HD/Library/Printers/EPSON/inkjetPrinter 2/Utility/UT4 folder but crashes the iMac when run. I've also lost ability to use the Firewire connection like many others. Frustrating. Without being able to align and clean the heads on this printer, it's practically useless. I have a couple hundred wedding photos to print. What do I do now? Rhetorical question ....
Customers have moved to the Mac platform because they "believed" it's better than Windows. I moved there for this same reason more than five years ago. Prior to Mountain Lion, I agree MacOS was stable and I could download every update that "pops up as available" in "There's a new update for MacOS" and I would download it without checking the particulars of what was updated. I trust them, it's Apple. Everyone would likely chose the same option.
How many times do you, or anyone else, read all the detail about what gets changed when you download this update and mentally make a decison rather or not to download it? Most people have no clue what this update changes, like me, and are going to download it because I trust "it" because it came from Apple. I don't want to find out later, and I may not notice this problem until a long time later, that something that used to work doesn't work now. Is that my shortcoming or is it Apple's problem?
So what should customers do? After every update, check to make sure that everything works that used to work? Impracticle. I have dozens of apps on my Mac. After every update am I supposed to check that eah one still works?
I won't go back and install a previous version from the TM and rebuild my Mac. If Apple dosn't like previously intalled software, like the drivers for my Epson printer, they need to tell me upfront IN BIG BOLD LETTERS without me having to read all the fine print. They also need to tell me that because THEY CAN'T DEAL WITH MY EPSON PRINTER any longer and I shouldn't download this update and any further updates for MacOS into the future because they have coersed Epson into only allowing Apple to update the drivers for this printer. What am I supposed to do in the future? I'm stuck with this old version of MacOS forever?
You and I both know this won't work. Apple has to provide support for my Epson R2400 printer and every other device that doesn't work under 10.8.3. Otherwise they will lose in the end. Simple as that. They need to provide support for the devices that people use whatever they are, or suffer the consequences.
Apple's successes have made them too "cocky" lately. Microsoft was there at one time. Maybe Mircosoft will climb back to the mountain top and Apple won't realize it until it's too late.
Like I said in earlier posts, "Apple needs to fix this problem." I have no loyalty to anyone except myself and family. -
I have a late 2009 MacBook which I want to connect to an old LG tv. The tv does not support HDMI it only has the (red, while, and yellow) ports. Sorry I dunno the exact name for it.
So I was thinking of using the Apple Mini DVI to Video Adapter (s-video), link below...
http://store.apple.com/Catalog/dk/Images/M9319_screen.jpg
But I'm afraid that the MacBook might not support the adapter.
Can anyone give me a solution for this? Is there an alternative way of doing this? I'm kinda new to apple display adapters.The Late 2009 model 6,1 has a Mini DisplayPort not the Mini-DVI. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When the System Profiler comes up check the Model Identifier.
Composite is the name for the red, white and yellow RCA plugs on your TV or red, white and S-Video plugs. If you want to use the Composite input on your TV there’s no Mini DisplayPort to Composite. You’ll have to get a Mini DisplayPort to VGA adapter http://www.amazon.com/s/ref=nb_sb_ss_i_1_19?url=search-alias%3Delectronics&field -keywords=mini+displayport+to+vga&sprefix=mini+Displayport+to and a VGA Adapter to TV S-Video RCA Out Cable for PC Video. http://www.amazon.com/VGA-Adapter-S-Video-Cable-Video/dp/B000Y7T5UU/ref=sr_1_7?s =electronics&ie=UTF8&qid=1316369974&sr=1-7
Only the Yellow plug or the S-Video plug for video will work. For sound you'll also need audio cables to the TV using a 3.5mm stereo headphone jack to RCA sound plugs. You attach it from the headphone jack of your MacBook to the appropriate input plugs on your TV http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=min i-dvi&x=9&y=13#/ref=nb_sb_ss_i_2_19?url=search-alias%3Daps&field-keywords=macboo k+audio+cable&sprefix=macbook+audio+cable&rh=i%3Aaps%2Ck%3Amacbook+audio+cable -
I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up
Could be since it (security software) is listed as #5 in the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
Since I last updated ATV my own tv no longer supports my ATV. On my HDMI channel it is picking up different Hz levels ranging from 18 Hz to 180 Hz when ATV is plugged in. A few times some white lines have appeared on the screen as though it is trying to connect. I have tested a different HDMI chord and that didn't have any effect and I've reset my Wi-if router. My tv still supports my bluray DVD player through the HDMI port. I want to update my ATV as I think that will fix the problem, but I can't see the menu on the tv to do so. Is there any way I can do this via iTunes or iPad?
What TV are you using? Did you try switching ports?
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http://support.apple.com/kb/ht4367 -
I have a G5 which I intend to keep.
Now that I have updated my iphone 4s to iOS 7.0.
I cannot add music to my iphone or upload photos to iphoto.
I have the last itunes 10.6.3. which was supported by apple.
itunes will not interact with my iphone on any level.
Apple made all the equipment I use.
Bentley and Ferrari etc do not stop making parts for their cars?
The least Apple could is.
A. Update itunes to run on a G5
Regarding iOS 7.0 you have totally lost the plot.
We buy apple why?
Quality.
Intuitive interface.
Stable software.
Design.
All that Steve Jobs consider sacrosanct.
Quality is about ongoing support longevity of product.
Its not about trying to sell to every person on the planet, others are way ahead of you.
So try respective the customers you have, it wont be long before theirs a better operating system and your lead in hardware is marginal.
Regards
Glyn Evans
My post on facebook this morning.
If you have an iPhone or iPad do not update to ISO 7 unless you want an operating system that looks like windows 8. The graphics looks like it was designed by a artistically challenged mongoose and the operating system is not intuitive something apple users expect. Overly complicated ugly and generally change for the sake of apples paranoia since the death of Steve Jobs.You need to update iTunes to 11.1 on your PC
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Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.
Is this itunes on the iPad or on my computer? Thank you for the reply.
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