Is the iPhone 5 headphones covered in the warranty? If so how do I get new ones.
Is the iPhone 5 headphones covered in the warranty? If so how do I get new ones.
Yes, they are.
You either contact Apple Support, or go to an Apple Retail Store.
Similar Messages
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I just got new apple headphones and the earpiece came off, how can I get new ones?
I read that the 5s and what's included in the box when you get it comes with a 1 year warranty and I take care of my earphones so I don't know why the earpiece just broke off. Would I need to buy new ones or can I get new ones from apple since the year warranty isn't up yet?
Bring them to Apple and find out. The Genius will examine them. Only the Genius can determine if the headphone broke from manufacturer defect or from user abuse.
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How do I get the sound back on my iPhone 4? I've tried all the fixes such as restarting iPhone, reinstalling the audible app, and finally yesterday, I restored the phone to its factory settings. I still get no sound from music on iTunes or from my audible books. The phone still rings (I have sound for that) and the voice control speaks to me, and when I'm typing, the automatic text voice speaks so I can hear it but nothing else works.
Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer. As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
You can try and find 3rd party applications that might help you. I'm sure you'll pay, however.
Let this be a very important lesson learned.
Best. -
I clicked the button to sync with my ipod touch, because i thought it would give me all my picture and notes, which it did, but it also took away facetime and all the other software that the iphone 4s comes with. I also lost all my contacts. I dont care if i end up losing my pictures and notes, i just want my iphone back to the way it was when i bought it. I'm restoring it now, but it says its going to take 6 hours..I dont know if this is right or not.. help?
It can't do that by itself. You had to click through several prompts telling it to restore it from a backup of an old phone for that to happen.
If the phone was not backed up to iCloud before this happened, or to another computer, then the data is gone. There is no way to recover it. -
Any help?
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I am trying to copy voice memos from my iPhone 3GS to iTunes. The memos on the iPhone don't show up in iTunes. How can I proceed? I did select manual manage, and i included voice memos.
But, the memos on the iPhone simply don't appear in iTunes. How can I get the memos from the phone to iTunes?Would this matter then? can you not update the 3g to the lastest software?
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Is the iPhone 5 charger replaced under warranty if one has Apple Care?
Is the iPhone 5 charger replaced under warranty if one has Apple Care?
Spiderqwan wrote:
Heard the same guff at the counter today. Took both mine and my sons lead to apple store in manchester uk. . .{snip} . . .When I started to kick off I was removed from the counter to a corner of the store, I assume so other customers couldn't hear the rest of the conversation. Apple representative offered to replace my cable but not my sons. Not a happy apple user right now.
I'll let you in on a bit of a secret. Apple retail staff (Specialists, Geniui and Floor Mangers) have a great deal of leeway when it comes to customer appeasement. When rapport breaks down, the customer is less likely to enjoy that leeway. Chances are, no matter who made the intial call, it will be reinforced regardless of how high it goes up the supervisory chain.
The item you went in for retails for $19. They probably misplace four or five of them each day. If they sent you home without one, there was likely a good reason for that. -
Hello everyone, My iphone 5 runs IOS7. It can only rotate when the iphone is already in the sideways, but can not rotate up itself when I turn iphone up. I must tap the assistive touch button to rotate it. This is inconvernient for me.How can I fix?
Took my phone to the Apple store this week and they told me it was a hardware/screen malfunction. They replaced the screen for free since it was under warranty. Now it works fine again!
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Why does it take 10 days to replace the iPhone or iPad in the Czech Republic? I am considering a change to Samsung!
It will probably take a week and three days to replace your Samsung in the Czech Republic. In the U.S., if I sent my iPhone or iPad in for warranty work, it would take 7-10 days as well. Yes, I do have the option of taking it to an Apple Store, which you may not be able to do. Samsung doesn't have stores at all in the U.S. I would be dependet on my carrier for warranty replacements.
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Is the iPhone hardware could support the distance measure?
Is the iphone hardware could support the distance measure?
No, an iPhone 6 purchased in the US will not work on 4G in the UK - it is not designed to.
Why on earth are you considering purchasing an iPhone in the US to use in the UK? Basically, it is a completely instance idea to do this - if you live in the UK and are going to be using the phone in the UK on the 3 network, then buy it in the UK.
If you buy the phone in the UK, then you get 4G coverage and also EU warranty cover should anything go wrong with the phone.
If you buy the phone in the US, you will not get 4G on the phone and you will have no warranty cover for the phone either, as iPhone warranty is NOT international, so it means that you will have to fly back to the US should anything go wrong with the phone.
You also will not save as much money as you think you will. There are local taxes as well as other taxes to pay on US phones and when you come back to the UK you may have to pay import duty and VAT on the phone too, so all money you thought you saved will probably work out at the same price, so you won't really have a phone that you can use fully - no 4G and no warranty cover. -
How can I get new iphone I broke the other one
How can I get new iphone I broke the other one
What do you mean "you broke it"?
If you dropped it you can make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $269 USD. -
Is the power adapter covered in the 3year extended Apple Care?
Is the power adapter covered in the 3year extended Apple Care?
I've only had my MacBook Pro around 18 months and the power adapter has split (exposed wires) even though the charger has never left the house and has stayed plugged into the same plug socket every since i've had it.
Is this something Apple would fix/replace under the 3 year expended Apple Care Warranty I have paid for?You could call and ask considering your description.
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after upgrades, suddenly no music is on or can be synched to the iPhone. It is all there on my computer but cannot get it to synch back. I tried copying over older itl fils t no avail.
If I click on music under the iPhone icon within iTunes, it shows on a dozen or so voice memos. (also shows them under "Voice memos").
Itunes version is 11.0.3 (42)
Any suggestions?From the requirements point of view, you can happily move to iOS 6. From the user tranquility pov, it's a crapshoot. Remember that MILLIONS of iDevices have been sold, a couple of those just this past Xmas season and hence all with iOS 6 preinstalled. "Many complain in the forums" is a number that ranges in the 10's or 100's: i.e., a minuscule amount of the total devices out there. And. of course, nobody comes here to gush excitedly about how well his iGadget works; everybody here (save those of us regular users who attempt to help, we're not Apple employees) has a gripe, grumble or complaint.
I can tell you from personal experience that my i5 with iOS 6.1.4 works as desired. All my colleagues' iPhones with iOS 6 work as expected. And we have a particularly flaky Wi-Fi environment thanks to our less than stellar netadmins.
But in the end, it is entirely up to you. Will you bite the bullet, or wait some more? Check the new stuff that came with iOS 6 and decide whether or not to risk it. -
My Fall 2009 model Macbook Pro DVI output apparently doesn't include audion. Adapting DVI to HDMI works with new LG TV, but doesn't provide sound. Connecting the Macbook headphone output to the TV's RCA jacks give sound with the TV in AV (PC) mode, but no video. Is there a fix for this? Search for a DVI to HDMI adapter that includes a plug for the headphone jack comes up empty, so far.
DVI has never included audio, sorry.
There is also no DVI->HDMI adapter including a plug for audio; such thing cannot work without quite a bit of electronic extra effort.
Instead of much bla-bla, why don't you tell the exact TV model, and we'll try to come up with a solution?
BTW, no home theater AV receiver present, correct? Sound to come from the TV, correct? -
My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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