Is the iTunes store down again?
I do not have access.
Thanks.
It is NOT only an iTunes 8 issue. I was unable to make any purchases on the iTunes store last night before I updated to 8, and still cannot make any purchases now after I upgraded.
It is quite frustrating that I can browse the store and find things I like, but I cannot actually BUY anything. Apparently my money is not THAT important. Nor is anybody else's.
In today's society, it's completely unheard of for any company, big or small, to go longer than 8 hours without the ability to process purchases, it's usually a fatal business mistake. Yet we just sit back and let it happen?
This from a company that is already behind the times in online multimedia purchasing to begin with. iTunes is one of the only companies left who do not keep records of content purchases that allows users to re-download content in the event of a hard drive failure or similar. Once you buy, Apple washes it's hands of you as a customer. I'll call that the "as long as we got OUR money..." syndrome.
Similar Messages
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Is the iTunes store down?
Is the iTunes store down? I can't connect to it from my iPhone and iPad. Anyone having the same problem?
Hi, yeah me too and another couple of people seem to be too... Just as 2 Angry Birds updates come out too!!! Lol
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Is the iTunes Store Down - APPLE PLEASE RESPOND
Is the iTunes Store Down - APPLE PLEASE RESPOND
This could just be me but,
My iMac, iPod and iPad all show they are connected to the internet but the internet and apps that use the internet don't work.
However, on my laptop, which is windows, all internet stuff works perfectly fine.
Please help -
I just got a new computer and I am haveing trouble loging on to I tunes I keep getting error code 9808 is the itune store down?
Check out this Apple document -> iTunes Store: "An unknown error occured (-9808)"
You'll probably have to make sure the date and time is correct on your computer. -
Is the itunes store down today for any reason?
I am trying to updste some apps on my iphone and download an app on to my ipad and the itunes store is down for some reason. It has been down fro about 30 minutes. Anyone know why or when it will be back?
I'm not sure. You can follow another discussion, though.
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Is there a problem with the ITunes Store? I can search for a title and download it. owever I can't get to the home screen without a message that tells me the item is unavailable in the US Store.
It must be down. I will try later. From the past messages this happens from time to time.
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ITunes Store down again!?
Is the iTunes Store ever up anymore? I know I was told it would be back up in a week or two when I called back in November, but I just checked today and I'm still getting the 'iTunes Store is temporarily unavailable' message. Has Apple discontinued the store for iTunes v8 on OSX 10.4 and below without bothering to tell anyone? What a sucky thing to do right before Christmas!
I got an iTunes store gift certificate for Christmas. Given that the store is STILL down, is there any way to redeem it for cash, given that Apple no longer seems to supply the service that they claim to?
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Is the iTunes store down or something?
I've been trying for a WEEK to make a few purchases on iTunes, and I keep getting messages that the either there was an error in the iTunes store or that the iTunes store is unavailable.
I've checked for updates ... I have the most current version (Windows XP).
I've run diagnostics ... no problems.
Suggestions anyone?AHA !!!! After reading some of the other topics, it seems that trying one of the solutions in there for various iTunes problems has helped ... deauthorizing and re-authorizing my 'puter.
Thanks anyway -
ITunes will not connect to the iTunes store once again
Okay so last year when I updated my iTunes I could not connect to the store. I eventually got it to work. Well I went to update my itunes again to update my iphone and once again after itunes installed it will not connect to the store so I cannot update my iphone. I have deleted it and added it again in both norton and windows firewall and it still will not work. Any help would be great as this is a real pain.
Thanks
Here is the output when I run diag.
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
LENOVO 0768A78
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 7D8A8483B8B9A46A
Current user is not an administrator.
The current local date and time is 2009-07-05 22:10:14.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 945 Express Chipset Family
Intel Corporation, Mobile Intel(R) 945 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {EA374AA4-C2F2-4B22-8CF0-2DE8DCB49783}
Description: Broadcom 802.11g Network Adapter
IP Address:
Subnet Mask:
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Sun Jul 05 20:58:03 2009
Lease Expires: Mon Jul 06 20:58:03 2009
DNS Servers:
Adapter Name: {8246CDCC-66C9-4BAD-B147-7C842940147A}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-06-20 21:52:34.Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps. -
Is the itunes store down right now .
I cannot get the store to load it just times out.Also since the latest itunes update I can no longer download an individual song from itunes plus,the only option is to buy all.I dont want to upgrade all the songs but there is some that I would like to .Has itunes changed the way itunes plus works as there is no longer a purchase button.
Try the following solution I have been giving to a lot of Windows 7/Vista users:
Possible solution but this is one of the rarest problems I've ever encountered with my iPhone and this fixed it for me, I had the same problem. Open Command Prompt as administator and type in 'netsh winsock reset'. Probably won't fix it but it's worth a try.
iTunes store is NOT down. -
It will not open for me. I go to the "itunes" tab once i'm in my library, and it says "accessing itunes store" but nothing happens.
I just tried it and it works for me.
Allan -
Is the itunes store down? I cannot access "purchases" or even log in to my account.
Just wondering if anyone else is having problems. I'm in the U.S. The itunes version 10.7.0.21 I am trying to get to my purchases to re-download something and I cannot access it. Error 5002. Also when I try to log into my account the error message is "itunes is temporarily unavailable".
Yeah I'm having the same problem as you, I live in the U.K. and when I click to view the YouTube app I was able to view perfectly fine yesterday but today a pop-up appears saying 'This item is not available in the U.K. store' when in fact it is.
I'm not able to view my account as well a pop-up message says 'iTunes is temporarily unavaliable'
very weird -
Is the itunes store down in Germany ? I cant connect.
Subject says it all. When I try to log in I get "store not available try later" message.
Same problem in the north of Germany:
Ihre Anfrage beim ITunes Store konnte nicht fertiggestellt werden. Ein unbekannter Fehler ist aufgetreten (-9845)
Beim iTunes Store ist ein Fehler aufgetreten. Bitte versuchen Sies später erneut. -
Is the itune store down? unable to get connected
Unable to get connected to Itune stores
I gave up. None of the "help" from on-line customer support worked to solve the problem, and the fools want to charge you to speak to a rep on the phone. I just won't be an i-tunes store customer any more. It is my opinion that they have deliberately made it difficult for anyone with a windows PC to access their products, in order to favor the MAC. Personally I am disgusted with their so called "support" and have written off Apple products until they get their act together to serve ALL potential customers properly.
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Ermm...Is the iTunes Store Down...?
I haven't been able to get into it all day...
Nope... still can't get on: the progress bar goes to 99% complete then it just hangs...
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