Is the iTunes Store having issues? I can't download an app.

Is the iTunes Store having issues? I can't download an app. I keep getting a message saying can cot connect to iTunes.

Yes. A number of posts on this topic in the other forums
Jim

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Is the iTunes Store having issues?

Just wondering, does any body else have trouble accessing the iTunes Store this weekend? I find that it takes me several tries of closing and reloading the program and a lot of screwing around with the actual loading sequences of the Store. Like I have to cancel it and reload it. Anyone else? Thanks!

It's been fine here in New Zealand, although there was a short period when images wouldn't load on some items but reloading the store made the images load properly. All seems fine today no more load issues.

TS1702 I have changes my payment information in the iTunes stores and I still can not purchase an app. It keeps telling me to update my payment info.

Help me, use to be able to use the App Store for free apps now since I tried to purchase a .99 app I can't do anything with the App Store. It prompting me to
That PayPal is not supported and to go to iTunes and update my payment info. I did and I still can not download any app.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/

I want to buy the movie Crazy Stupid Love but it is not available in the US, only in the UK. I live in the US but is it possible to switch the itunes store so that I can buy that movie?

I want to buy the movie Crazy Stupid Love but it is not available in the US, only in the UK. I live in the US but is it possible to switch the itunes store so that I can buy that movie?

It used to be in the US iTunes Store as that's where I purchased it. Often the studios will temporarily pull a movie from the store during times the movie is scheduled to be shown on TV or cable TV as the TV network has been granted exclusive access during the period. It will return to the store later.

TS1702 The app game that I bought for iphone is not available in the itunes store anymore. How can I get it back on my iphone 4

The app game that I bought for iphone is not available in the itunes store anymore. How can I get it back on my iphone 4

If it's no longer in the store then you won't be able to re-download it - do you have a copy of it on your computer's iTunes (or on a backup) that you could sync back to your phone ?

TS1389 I am trying to authorise a new computer. The Apple instructions are to select Authorise this computer from the itunes store menu. I can't find this in any menu. Can you please help? How do I authorise my computer?

I am trying to authorise a new computer. Apple's instructions are to select "Authorise this computer" from the itunes store menu. I can't find this in any menu. Can you please help? How do I authorise my computer?

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

I am unable to transfer song bought from the itunes store to my ipod- can anyone please assist?

I am unable to transfer song bought from the itunes store to my ipod- can anyone please assist?

What happens when you try?
If the song is an older purchase (from more than a few years ago), it may have DRM (copy protection). You can check by selecting the song on a list in iTunes, and doing a Get Info (right click - Get Into). On the Info window Summary tab, if Kind is Protected AAC audio file, it has DRM. Also note what it says there for Apple ID. You need to authorize the computer you use with the iPod to play content purchased with that Apple ID.
From the iTunes menu bar, under Store, select Authorize This Computer. Enter the Apple ID (and password) used to purchase the song. One computer can be authorize for multiple Apple IDs.
NOTE: More recent iTunes Store song purchases do not use DRM, although other type of media (such as TV shows and movies) still do.
If that's not the cause of your problem, please post back with more details...

Where is Power Search on the Itunes Store site? I can no longer find it.

Where is Power Search on the Itunes Store site? I can no longer find it.

Sharing an app does not give a copy of the app to anybody else, you will only be sharing an image of the app.
It's possible that the developers of those apps have temporarily (e.g. if there is a problem with them or they are putting an updated version in the store) or permanently removed them from the store. Any links that the developer's have on their website should take you to the store, that is the only place that you can download apps for iOS devices.
You could try contacting the developers and see if they are planning on putting their apps back in the store, until if/when they do then your friends won't be able to download them (and you won't be able to redownload them, so if you haven't already done so you may want to copy the app to your computer's iTunes library).

TS1702 I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS3274 I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine.

I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine. Help!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

TS1424 My iPod wont connect to the iTunes Store when I am about to buy an app what do I do?

My iPod wont connect to the iTunes Store when I am about to get an app when I go to enter my password it says it can't connect to iTunes Store. What do I do?

Don't worry a lot of people, including me, are having this problem. I think it's a problem going on at Apple's end, hopefully it will be up soon.

I have purchased an IPAD 2 - everytime I try and update or download a new app i get e.g. 'BBC iplayer available to download when you go in to the itunes store on computer" Why cant I download direct?

I have purchased an IPAD 2 - everytime I try and update or download a new app i get e.g. 'BBC iplayer available to download when you go in to the itunes store on computer" Why cant I download direct?
I have an ipod touch and have no similar issues - is this an itunes account setup issue?

Have you tried logging out of your account via Settings > Store and tapping on your account id on the right-hand side, and the logging back in to see if that makes any difference ?
You could also try a reset and see if you can then download them after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
A third option is to download one of the updates to your computer's iTunes and connect your iPad to it and sync it across, and then see if you can download the other apps/updates directly on the iPad.

TS1424 i have purchiced a cd from the ituns store but it seems to keep downloading how do i stop this and get a refund for the extra cd

I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". What am I doing wrong?

I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". Wha am I doing wrong??

never mind. i think it just makes you review the information -- it looks like you have to click through everything.

Is the iTunes Store having issues? I can't download an app.

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