Is the iTunes Store having issues?
Just wondering, does any body else have trouble accessing the iTunes Store this weekend? I find that it takes me several tries of closing and reloading the program and a lot of screwing around with the actual loading sequences of the Store. Like I have to cancel it and reload it. Anyone else? Thanks!
It's been fine here in New Zealand, although there was a short period when images wouldn't load on some items but reloading the store made the images load properly. All seems fine today no more load issues.
Similar Messages
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Is the iTunes Store having issues? I can't download an app.
Is the iTunes Store having issues? I can't download an app. I keep getting a message saying can cot connect to iTunes.
Yes. A number of posts on this topic in the other forums
Jim -
Purchase of email gift certificate in the iTunes store - having problems?
I tried for 15 min. to figure out how to buy an email gift certificate from the iTunes store via my Mac. I read the HELP instructions and they did not corespond with what was on my screen (and Apple presented no pictures to illustrate and use to match). Problem was this - beware - especially with the holiday shopping coming... you might end up frustrated by this too:
If your iTunes home page is displaying via their "Just for You" personalized feature, it won't display the buy a gift certificate, etc. commands. So - turn off that "Just for You" stuff. The screen will refresh and present you with access to those purchase commands. Funky funky... both the instructions and the interface.
Lastly, right now the purchasing engine ain't working at all. I tried to make a purchase there and the display just kept saying that there's a problem at their server level or something like that and to try again later.
Like I said, funky...I have PayPal set up for purchases. I ordered the egift for email delivery to my self and keep getting the message that the purchase did not go through, contact support. I contacted them and they told me they had fixed the problem so I tried many times again and got same message. I do nto understand why there is always some problem with Itunes. Seldom is it a smooth process. This is the only account I have with constant problems.
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Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I have a valid internet connection but I'm unable to connect to the iTunes store.
I have a valid internet connection but I'm unable to connect to the iTunes store.
having the same problem. I tried every possible solution given to fix it.
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i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808
Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I am having issues with MLBtv, when I switch on my ATV it no longer comes up as an option nor does vimeo or the iTunes store, i've tried resets etc and after those they appear. put the tav into sleep mode and mysteriously they don't re appear. Any ideas?
I am having the same issue but mine is with Netflix. And there are only 4 categories now on the main menue when there used to be 5. Something went crazy with ATV software.
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Ok here is the deal. I purchased match for myself from itunes from my mac and for my iphone. It worked, i assume, as it was supposed to. All the music from my library and my phone went to the cloud and my phone now has an extra 7gigs of memory that i didn't have. I decided to do the same for my daughter's new itunes account for her mini. For the mini the match was bought from her toshiba laptop and it just doesn't want to work. She will need the extra memory spce for her other interests. Am I missing something? Did I do it wrong? is there anone else experiencing the same issues?
On the Mac Mini sign into the iTunes Store using the same account ID that was used to purchase the service on the toshiba laptop.
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HT201272 New iPhone having issues purchasing Tones on the iTunes Store
I am trying to buy some new ringtones on my new iPhone 5. every time I click buy, the store asks for my apple-id passowrd, after that it asks me confirm my payment information and after I finish that and click done, it gives me a message that the session has timed out. this is happening even though it barely takes me 5 seconds to confirm the information.
If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?
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Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
last month I begin having problem connecting to the itune store.from my PC, Have had apple support help but that did no good. Itune will not connect. Tried everything from the troubleshooter page but it did not help. It have been 4 month now. Anyone else have any ideals?
many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I have had the same account for over 4 years. I have had my ipod touch for 2 years and have always been able to access the itunes store and download content from my pc and my ipod touch. A few months ago, I started to receive the message that I've entered the wrong password but I know that it is correct. I can download all I want from my pc without any problems at all. How do I get my device to accept my itunes password so that I can get back to downloading content directly to my device?
I'm having the same issue. Just hooked up a Mac Mini and running the internet just fine over wifi, but Facetime isn't working. I'm going to try resetting my router in the morning.
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Accessing the Itunes store of how many years of having an account with apple:
why when i try to access the itunes store, it gives me a message saying that I do not have enough access? Even when I'm not logged in, it will still give e this message, and now I can log in. What gives???
Hey there mgaston,
I see that you are having issues with your ability to access the iTunes Store from iTunes on your Windows PC. I have an article for you that will help you address these issues, and it can be found here:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201400
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers
Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Connection issues to the ITunes Store
I recently upgraded to the most current version of ITunes and ever since then I receive the error message "Itunes cannot connect to the ITunes Store. Make sure your network connection is active and try again." I do not know how to fix it and I didn't have this problem before the upgrade. I uninstalled ITunes and reinstalled it and it didn't do anything. Does any one have any suggestions?
AppleGirl08,
I am having the same issue too! I have always been able to connect to iTunes until I downloaded the latest version(7.0) Below are the steps I have taken to solve the problem without success. Do you have any other suggestions for me?
Thanks!
Error message: iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again.
1. Tried reinstalling and repairing.
2. Flushed the DNS setting in Windows
3. Performed diagnostics w/ these results:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 EG640AA-ABA M7257C
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 975E9ED2D46BAAFA
Current user is an administrator.
The current local date and time is 2008-01-28 14:50:05.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82945G Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {87EAF054-1810-410E-8491-6DF0C737AEA8}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler
Miniport
DHCP Enabled: Yes
Lease Obtained: Mon Jan 28 13:56:34 2008
Lease Expires: Mon Jan 28 17:56:34 2008
DNS Servers: 216.68.4.10
216.68.4.10
216.68.5.10
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
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