Is the iTunes Store missing a Windows XP option now?
I have 115.00 in iTunes gift cards redeemed, and I'm ready to purchase, but the iTunes Store won't open. My iTunes player is working, but, since Jobs quit, the iTunes Store won't display the merchandise or my Wish List, and acts slow. Is the store under new management or just maintenance construction? I bought the cards at Walmart. Are they waiting until Walmart pays its bills? Also the iTunes player acts as if it's waiting for me to buy a Macintosh. The
"alt" view is all the Windows XP can display. I have tried installing and uninstalling. Is a previous edition of iTunes recommended?
I am going to answer my own question here just in case someone else has the same problem as me.
I am using ISA Server 2004 and just applied service packs 2 and 3. Apperently the compression filter needs to be turned on. I do not know why this is, but in doing an internet search on the error in my firewall, I found a message on a board where the person said he needed to turn on the compression filter on ISA Server 2004 with SP3. I turned mine on, and now I am able to access the store.
Hope this helps others who are using ISA Server as their firewall.
Similar Messages
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How can i use my apple ID with the itune store over my windows laptop
how can i use my apple ID with the itune store over my windows laptop
If you don't have iTunes installed on your laptop then you can download and install it from here : http://www.apple.com/itunes/download/
You can then log into your account on it via the Store > Sign In menu option (on iTunes 11 on a PC you can get the menus to show via control-B) :
And you can then select the Store on the left-hand sidebar (you can enable the sidebar via control-S), and then browse items in the store and buy them by clickin on their price. -
Why can't I connect to the itunes store on my windows 7 64 bit pc
Why can't I connect to the itunes store on my windows 7 64 bit pc?
perfect, thanks.
When I try to connect to the itunes store, it says 'accessing itunes store' and just hangs there.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I have just made my first download of a TV show from the iTunes store into my Windows 7 PC. Ping is managing my media. Can I burn this TV show to a DVD so that I can watch it on my TV?
No
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I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed. Any suggestions?
everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
the new U2 album shows purchased via the itunes store on my windows computer, but doesn't appear in my library
On your Windows computer, go to the iTunes Store. On the right column of the iTunes Store under QUICK LINKS, you'll see an option called Purchased. Click on that and you'll see all items that are tied to your iTunes Store account. You should see the U2 album there and you can download it from the cloud. You'll now have a copy stored on your Windows computer.
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I downloaded music onto my iPhone 4S from from the iTunes Store that I previously purchased, and now I can't delete them from my phone.
How are you trying to delete the music direct on your iPhone?
You tried to remove the music from iTunes on your Mac how?
Do you have Sync Music selected under the Music tab for your iPhone sync preferences with iTunes on your computer? -
I'm unable to access the Itunes Store from my Windows 8?
I recently recieved a new laptop, operating on Windows 8. {Note: This is my first Windows computer, I transferred over from Mac}. I decided to open up a new Apple ID to get away from my parent's account, so that was all set up pretty easily.
Now, however, i find that I can't access the Itunes store from the Itunes application.
A message, I'm unable to find it now, it no longer appears, instead I get a blank screen instead of the store, read something similar to "not being able to open itunes store, please check your cookies and account details. {sorry if that's too vague, but it definitly had to do with my cookie settings making it unable to open.}
I'm at a loss at what to do next. My account is perfectly set up, but where and how to adjust the cookies so that the itunes store can open?Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Here's the diagnostic info, with serial numbers removed:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 620
iTunes 11.1.2.32
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxx
Current user is an administrator.
The current local date and time is 2013-10-30 13:38:23.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
Plug-in Name: WhiteCap
Plug-in Loaded: Yes
Plug-in Version: 0.0.1
Plug-in File Version: Unknown
Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\vis_WhiteCap.dll
The drive F: HL-DT-ST DVDRAM GE20LU10 Rev FE05 is a USB 1 device.
iPodService 11.1.2.32 (x64) is currently running.
iTunesHelper 11.1.2.32 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:xxxx
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {xxxx}
Description: Dell Wireless 1502 802.11b/g/n
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {xxxx}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.0.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Wed Oct 30 12:39:21 2013
Lease Expires: Wed Nov 06 11:39:21 2013
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall. NB - Only McAfee Firewall is on. Control panel no longer gives access to Windows firewall
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-08-09 00:02:52.Can someone please respond to my request for support? I tried the provided correct answer at https://discussions.apple.com/message/11561783#11561783 but it did not work.
I also got a MSFT tech support person to remotely look at my machine, for what its worth, he said the registry file is fine and to contact Apple support.
Any help would be very much appreciated. -
Scrabble App on AUS iTunes store missing Facebook Social Play option...
Anyone have any ideas why the Scrabble App on AUS iTunes store is missing the Facebook Social Play option that the US iTunes store version of the Scrabble App has? And is there any word on if or when this might be addressed??
You'd have to ask the App Developer. No one here would know why a feature is in one version but not a different version.
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Just recently my Apple TV quit listing the ITunes in the option bar and no longer lists Netflix and other many other options in the other option bar. I tried to unplug the device, but nothing helps. Any ideas?
Glad to hear I am not the only one with these issues. Seems as though this is an Apple issue. I have an ATV 1st gen. Can not purchase or preview music via iTunes on my ATV. Can not listen to Internet radio on the ATV nor on iTunes on my MAC. for whatever reason videos can be previewed on my ATV but none can be purchased. I have had the purchase problem for awhile but now the Internet radio is new as of 2/26.
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I was downloading some Kelly Richey stuff, and one of the songs started to download but then stopped and I got an error message saying something about not having enough permissions to do what I was doing.
Unfortunately the battery ran out and since its no longer charging either... I'd say its ka-poot for this little iPod. But as far as I recall, when you right click the "unknown device" on that picture I posted there's a drop down menu with tons of options. I didn't dare click on any coz I might just make things worse.
I've also done the whole uninstall then reinstall iTunes related stuff. That didn't work as well. I think there was another webpage which gives you like 13 potential steps to solve the problem. I recall having to empty my laptop's temporary files for that.
Anyway, my last resort was plugging it onto a whole new computer and restore it to factory settings from there. Well that computer didn't even recognize anything plugged. I tried USB ports 1.0-3.0 on that one too.
That being said I do wanna say thank you so much for trying to help me out. You're awesome. And for those who happen to find a solution for this... please post it here how you did it. Just in case I ran into the same problem again. -
I recently purchased an app. from iTunes that was on a monthly direct debit subscription. Despite trying to following directions from iTunes to cancel it - I am getting no where. Seem to be going around in circles. Can any one help with some straightforward directions on how to do this please?
See here:
http://support.apple.com/kb/HT4098 -
TS1368 Updated to 10.6.1.7 and now can't connect to the itunes store!
I've used itunes for several years (with regular annoyances) however since i upgraded to the latest version i cannot connect to the itunes store. i use windows 7, windows firewall and mcafee family protection but even if I turn off the latter it still can't connect. I've tried the help advice but nothing seems to work. Anyone had a similar problem?
You need to buy and install a Mac OS X 10.6 DVD, and then run the 10.6.8 combo updater.
(89592) -
I can no longer sync my IPAD2 to my ITUNES and I cannot enter the ITUNES store.
Up until recently, I was able to enter the ITunes store and sync my IPAD2. Now I cannot enter the ITune store and cannot sync my IPAD2. Not sure what to do. Can anyone help if you have had the same issue?
Sounds like there is a conflict between iTunes and the security software on your computer. What secuirty software is running on your computer? Have you update the security software or iTunes before this started happening?
This Apple document is a good starting point -> iTunes for Windows: Troubleshooting security software issues.
WTH.
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