Is the notification spam that my iTunes/icloud Account has been temporarily suspended until I can certify my Icloud account details?

is the notification I have recievied that my iTunes/icloud Account has been temporarily suspended until I can certify my Icloud account details in fact a hoax/spam ? Is that likely?

Simple Apple do not email you unless you initiated the reason and they use your name
Change to two step verification for ensured security
Frequently asked questions about two-step verification for Apple ID
and this
Frequently asked questions about Apple ID

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"Email notice to you that your Apple ID has been temporarily restricted until we can verify your Apple Account details. This is a precautionary measure to safeguard your iCloud Account from unauthorized use." Is this genuine?

To verify account all bank and card details, verification codes, passwords etc are reqired. Is this a true reqest?
<Email Edited By Host>

You really should not post your email on a public forum such as this. It is a good way to draw these kinds of attacks.
It is a phishing attack
Directions for how to report this to Apple are at https://discussions.apple.com/thread/3866931?tstart=0
Allan

The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?

The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?

Hi Charlene1018,
You can locate any of your iTunes media including apps in Finder by following this article:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Locating the file for an item you see in iTunes
If you're not sure where some of the content you see in iTunes is stored, iTunes will also show you what it knows about your media in the Get Info window.
Select an item in iTunes and choose File > Get Info.
You can right-click on the 'Where' to get the option to Show in Finder (Mac OS X) or Show in Windows Explorer (Windows).
Cheers!
- Ari

Received email sayingYour itunes account has been frozen because we are unable to validate your account information. how do i know if its from apple or a scam. my itune is working fine

i have recieved an email saying it is an email from apple saying
his is an automatic message sent by our security system to let you know that you have 48 hours to confirm your account information.
Your itunes account has been frozen because we are unable to validate your account information.
Once you have updated your account records, we will try again to validate your information and your account suspension will be lifted. This will help protect your account in the future. This process does not take more than 3 minutes. To proceed to confirm your account details please click on the link below and follow the instructions.
Click Here To Validate Your Account.
We apologise for any inconvenience caused.
my account is not frozen and i do not know if this is a genuine email. anyone else experienced this
thanks

It's a phishing attempt to get your account id and password, the 'validate' link on that page isn't an Apple website (there are similar phishing attempts regularly posted on here) - you could forward the email to Apple : [email protected]

An access from an unrecognized location has been detected to your account using your devices, due to which your account has been temporarily disabled so that activity verification can be done. Activity Information •IP : 188.210.3.99 •Location : Pa

I have just received a second email this morning :
An access from an unrecognized location has been detected to your account using your devices, due to which your account has been temporarily disabled so that activity verification can be done.
Activity Information
IP : 188.210.3.99
Location : Paris, France.
I googled this last night and was told to inform Apple so this is what I am doing............. Need I do more? Just ignore the previous emails?
Thanks for your time.....

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

I was on safari and it froze. a screen came up that said "you need to call this number because your email account has been temporarily been suspended" i did not call the number but how to i get rid of it?

How do I get rid of a virus on safari?

It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily. There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

My iTunes library music has been completely deleted and I can no longer add or remove music on my Iphone 4 from iTunes

So today when I plugged in my iphone 4 to my laptop I discovered that all my music had been deleted from my library. So then when I would download my music again and try adding music to my phone it wouldn't do it. I would drag a song over to the "on this phone" and onto "my iphone" where Im suppose to add music but it would not light up indicating that the song couldn't be added. So what I try to do next is sync what music I downloaded again into my library onto my phone and it seemed to have worked like that.
After that I tried deleting some music off of my phone and THAT wouldn't work either. I right clicked a song and discovered that there was no "delete" option. I tried it with all the other songs and it was all the same.
Sorry if this all seems confusing and long but please help. I'm also new to this apple discussion website so sorry if I post this in the wrong category lol

See Empty/corrupt iTunes library after upgrade/crash
or Recover your iTunes library from your iPod or iOS device.
tt2

Dear Apple Customer, This is an automatic message sent by our Security System to let you know that you have 48 hours to confirm your account information. Your Apple account has been frozen because we are unable to validate your account information

Email scam on my iPhone

Welcome to Apple Support Communities
Delete the mail. If you are using iCloud as the mail provider, see > http://support.apple.com/kb/ts4019

I have an iMac running Lion and W7 with boot camp . It has been operating flawlessly until I went to reboot into Mac tonight. Screen went black, and system is unresponsive. I've tried force quitting and turning power off. Hard drive starts but that's it..

I have a 5 month old iMac running Lion and W7 with the latest version of boot camp . It has been operating flawlessly until I went to reboot into Mac tonight. Screen went black, and system is unresponsive. I've tried force quitting and turning power off. Hard drive starts, there's a small amount of drive activity and that's it.

Hi Jane, your info may still be there, look in the Users folder at root of the drive, how many users are there there?
It sounds like this may have happened...
Return to default desktop, apparent "loss" of home directory, (it can happen spontaneously too)...
http://docs.info.apple.com/article.html?artnum=107854

Clicking on iTunes ikon and I get the message the item iTunes.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. What can I do, I can't open Itunes. I have over 4000 songs in iTunes that I had

When I click on the iTunes ikon I get a box pop up which reads Problem with shortcut. The item iTunes.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly.
My computer which is a packard bell vista operating system, recently stopped working as the power supply overheated and blew up and it has recently been sent back to the Know How team at PC world and it seems to be since it came back I now cannot open iTunes. I have also tried to search for iTunes in the search bar, I can see several files, but can't seem to open any of these either. I think that quicktime isn't working, either.
I have over 4000 songs in iTunes that I had recorded from my collectiong of CD's am going to loose all these now? Can anyone help, with very easy instructions as I really don't know what I am doing??
Thanks

I would copy over the entire thing if you have room. With iTunes 10.4 though, you can download any previous iTunes purchases you have made in the past with your current iTunes account. While in iTunes, look at the left hand side of your screen and select "Purchases" and look at the bottom right corner of the screen and select "Download Previous Purchases". If you have an iPhone, iPod and/or iPad...you can do the same thing from each device. Nice new feature...just remember that those ripped CDs need a back-up!!! Enjoy...

I want to access my itunes account on my parents computer. It already has another itunes account on it. I no longer have the original computer that my itunes account was on. How do I access my itunes now in these circumstances?

I want to access my itunes account on my parents computer. It already has another itunes account on it. I no longer have the original computer that my itunes account was on. How do I access my itunes now in these circumstances?

I can try, but I don't understand your problem.
What device are you using?
Do they have a Mac or a PC?
Do they have devices they are using?
What do you want to access? Do you want to sync that information you access?

Getting error message : the item Itunes.exe that this shortcut refers to has been changed or moved so this shortcut will no longer work properly. I get this either using the start menu or the desktop shortcut. I tried going to programs /itunes and repair.

Getting the error message:
the item Itunes.exe that this shortcut referes to has been moved or changed so this shortcut will no longer work properly.
I tried going into the control panel/programs /itunes and selected repair which didn't fix it. Any suggestions on restoring the broken shortcut without removing and re-installing the program?
Running windows 7 home premium SP1
Thank you

I think it is some sort of permissions issue preventing the installer from updating the shortcuts. Is your account an administrator of the machine? If it is and you still have the problem then you may need to explicitly use the "Administrator" account for the install.
tt2

I bought pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account? Why not just change the e-mail associated with the old account?

I just downloaded the latest itunes update 11.1 and now I get an error messages saying "The item 'iTunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly."

I just downloaded the latest itunes update 11.1 for windows 7 and now when I try to open itunes with the shortcut on my desktop I get this error message: "The item 'itunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly." I can't open itunes at all. Is there anything I can do or is there a problem with the new update?

Start > Programs = Firefox
Does that shortcut work?
If so, delete the current shortcut that is in the Quick Start tray and drag the one that is in Start > Programs down there.

I am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

i am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

Is the notification spam that my iTunes/icloud Account has been temporarily suspended until I can certify my Icloud account details?

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