Is the phone replaceable? (Broken lock button, no warranty)

Hi, I bought an iPhone 4S off a friend about 4 months ago, (the phone already had a jammed lock button) and it has been great until yesterday when it suddenly turned off itself. ( I can't turn it on manually because the button is not working) so I plugged it into the charger and it started to turn on, then turned straight off again. It kept on doing this all night. It has no warranty and I was wondering if it would be replaceable ? If so how much will it cost? Thank you your answers would really be appreciated.

Yes it will be replaced. Costs depend on where you are in the world:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Select your country. Click on Warranty & Service Pricing. Click on My Phone is not eligible for warranty service.

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HT1212 resetting phone with broken lock button

I bought a used iPhone 4S (which did not have a passcode on it) with a broken lock button. When I turned on the phone after a full charge, it said to update the OS. So, I did. All of a suddent there was a passcode on the phone. I asked her the passcode and I tried what she told me. Well, I tried it too many times and now the phone is disabled and says to connect to iTunes. I've set up an iTunes account (at the direction of the Verizon store), but cannot figure out how to reset the phone from iTunes. Any advice?

Read the article you were just at: iOS: Forgotten passcode or device disabled after entering wrong ...
That's how you handle this issue.
If you can't turn off the phone to perform recovery mode because the Sleep/Wake button is damaged, then you won't be able to do anything on the phone with recovery or DFU mode. You'll probably have to replace the device.

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

My first advice is "Back up the device, then have it replaced." Second item of advice, "Don't forget your passcode."
One of the purposes of the lock button is to recover from certain software failures. Without the lock button, such a recovery is nearly impossible. My advice would have served you best when the malfuction first developed, not after you forgot your passcode.

Why is the decline button for phone calls not available when the phone is locked? I need that button and it shows only when the phone is not locked on iOS 7

Why is the decline button for phone calls not available when the phone is locked? I need that button and it shows only when the phone is not locked on iOS 7

Yep. You need to touch the sleep/power button once to silence the ring, and twice in order for the call to go directly to Voicemail.
Personally, I dont understand why Apple eliminated this. If you wish to give Apple feedback, do it here:
www.apple.com/feedback

Change button setup? (Would fix broken lock button problems!)

Hello there!
My lock button on the top of my iphone 4s is broken. This seems to be a really common problem that costs a lot to fix.
Is there anyway you could simply make another button (for example your increase volume button) have the same functions as the lock button?
This would make people with broken lock buttons able to turn on/off and lock/unlock their phones again!
Any app that does this or something? Shouldn't it at least be possible? Thank you very much!

There's no solution available.

Iphone 4s won't turn on. broken lock button. It just randomly turned off and won't turn back on. Can't go to apple store because going on vacation. Please help

iPhone 4ws won't turn on. I have a broken lock button. It just randmoly turned off and won't turn on. I can't go to the apple store because I'm going on vacation. Someone please help

Your phone is broken; there's no magic solution for you. You can try plugging it in to wall power and see if this turns the phone on, but if it doesn't, you can either go on vacation without your iPhone, or make the time to visit the Apple store before you leave.

Locked up Iphone 5 with broken lock button

I have an Iphone 5 with a broken lock button and I set passcode and forgot it and it locked up my iphone and I can't get into it. It says Iphone disabled on the front. Any adive ?

if th button is broken, take the phone to apple for a replacement phone under warranty.

Broken lock button on iPhone 5

a few months ago my lock button on my phone stopped working. you can press down on it just fine, like it's not jammed or anything, it just doesn't do anything. i've had my phone for just over a year, a year and a week tomorrow actually. i've read different discussions about broken lock buttons and most of them have said to just take it into apple and they'll most likely replace it. but my problem is, i'm almost positive i don't have a warrenty on it anymore, and even if i did, would they still replacing seeing that they don't sell iPhone 5's anymore.

You should still have a 1 year warranty, but as you are out then you might have to pay the out of warranty cost. Go to apple and see what they will do sense you just are out of warranty.

Frozen screen w ios 7.1.2 and broken lock button

i did the ios 7.1.2 update this morning around 9:30am and my phone is still frozen at 10:30pm on the loading screen. how do i restart it with a broken lock button?

Here are people with the same problem, and no solution:
iPhone 4 froze on update for iOS 7.1.2 and lock button is broken! HELP!!
Re: iphone locked after 7.1.2 update
My Iphone 5 froze during IOS 7.1.2 update

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

My iPod touch 4th gen is stuck in recovery mode with a broken 'lock' button.

My iPod touch 4th generation is stuck in recovery mode with a black screen and I can't get it out. It has a broken lock button and I have tried everything to get it out of recovery mode. Every time I plug it into iTunes, it recognises my iPod and says 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used in iTunes, so I have restored it several times and every time, it says there is an unknown error. Please Help!! (my iPod is IOS 6.0.1)

What is the complete wording of the error message that says unknown error? Usually more information like a error number is also given.

I brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him,,

i brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him....but i called to tmobile, they said this phone is not a stolen one,,thet told me to contrac apple.....is apple can unlock the icloud?

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

HT5824 i can not trun off my phone because my lock button does not work

i can no trun off my phone because my lock button does not work

Welcome to the Apple Community Shakoya.
Go to settings > general > accessibility > assistive touch > on. This will place a faint icon on the screen, this is then available from any screen and you can turn the phone off by tapping it, tapping device and then tapping lock screen.
This should suffice until you can have your phone fixed.

Broken lock button and limited headphone connectivity covered?

Would a broken lock button and limited headphone connectivity be covered in the 1 year limited warranty?
It's hardware, but I'm unsure if it's counted as physical damage or not. It's a long drive to an Apple store and I don't want to waste gas to get a 'no'.

Covered by warranty unless the damage is due to abuse. If the iPod is all beat up and dented Apple may say it is due to abuse. If it just shows normal wear it should be covered under warranty.

Is there a way to answer Voip calls such as Bria while the phone is in locked mode?

We are using Voip Apps such as Bria and Avaya OneX portal with Voip client enabled for SIP extensions back to Avaya IP Office, the issue is that Apple will not allow the answer splash screen to pop up while the phone is in locked mode..
On a smartphone you can lock the screen (for security reasons) and to unlock you need to enter a pin or password to get access to the phone. On a native cellular call the ability to answer the call is provided on the lock screen so that the user does NOT have to unlock the phone to answer the call. What this customer/partner is complaining about is with our VoIP portion of the application when an incoming call comes in and your phone is locked you cannot answer the call until you unlock the phone.    The issue is that Apple does NOT let application developers bypass the phones locked screen. Call it security or whatever you want this is something that don’t make available. Like I mentioned other VoIP applications like Counterpath suffer from the same Operating System limitation.
So a couple things:
1.       This is not a Bug it’s an operating system limitation.
2.       If this is that key for a user the only options are to turn off the lock screen or switch to Android (which does allow this).
Totally agree with the customers complaint there just isn’t much we can do. We can try to complain to Apple again however that is not going to yield anything.
Is there any way to get around this?
Thanks,
Kelvin

I'm going to give up on Apple if they don't change this soon. It worked before, answered like a regular phone call (slide to answer). But since IOS7 i really dont like my Iphone anymore. Looking around for alternatives.

Is the phone replaceable? (Broken lock button, no warranty)

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