Is the Photoshop Update server down?

I am trying to update CS6 Camera Raw so that it will work with my new LR4. I keepgetting the msg:"The update server is not responding. ..." I have turned off my firewall to no effect. Does anyone know if it is down?

I hope this link may help you :-
http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html

Similar Messages

When I try to install Windows on iMac with Bootcamp I get this message,"Can't install the software because it is not currently available from the Software Update server."

I try to get Windows 7 on my iMac 21.5-inch but on the Bootcamp Assistant I get this message,"Can't install the software because it is not currently available from the Software Update server." Please help me and thank you.

I have that problem too. There's many other discussion threads as well. Either Apple doesn't realize they have a problem, or they do and simply don't care. Either way, not good.
There is a workaround that I'm going to try next. Go to this webpage:
http://support.apple.com/kb/HT5634
Scroll down to the middle of the webpage. Hit "Expand All". Now, search the webpage for the Apple product name of your computer. It should be something like "MacBook Pro, 17-inch, Early 2008". If you're unsure what you have, open "About This Mac" (upper left corner of your screen, Apple menu), and hit "More Info".
Now that you've found your computer, read across the table, to the version of Windows that you want to install (32-bit or 64-bit). Hopefully you'll find a "4" or "5" there. Click on that number, to go to the download page for the drivers that you need. If you just see an empty box there, then you're out of luck....
Hopefully there will be drivers. Download those, unzip, and then copy to a USB stick that has been formatted for MS-DOS FAT (or FAT32). Use Disk Utility to format your USB stick if necessary. Now, you have the drivers you should have gotten from the Boot Camp Assistant download. You should then be able to go back to Boot Camp Assistant and follow the instructions from there.
Hope it works!
Josh

Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

I recently upgraded to Mountain Lion, and found that I could no longer print to my HP CM1312nfi.
This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
When I try to download the driver by bonjour or IP, I get the following error message:
Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
Is this truly a Software Update server error, and if so, any clue when it will be resolved?
I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog lists no devices.
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
Thanks for your time and attention.

Of course, once I posted this, I tried again and downloaded the driver without issue.
My second question still stands, however:
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

Can't install printer driver: HP Color LaserJet 2605dn drivers "not currently available from the Software Update server"

I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it. When I try add the printer I get this message:
Software for this printer is available from Apple. Would you like to download and install it?
After clicking Download & Install (the only option other than Cancel), I get this:
Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.
What's the workaround when Mountain Lion can't find the driver?
Thanks!

Sean L. wrote:
I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it. When I try add the printer I get this message:
Software for this printer is available from Apple. Would you like to download and install it?
After clicking Download & Install (the only option other than Cancel), I get this:
Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.
What's the workaround when Mountain Lion can't find the driver?
Thanks!
The 2605dn has dual Network and USB connectivity. Which are you attempting to configure: Network or attached USB?
Printer on, and if networked, use a static IP address
Print & Scan
IP
Provide printer static IP address
Select Printer Software ... HP Color LaserJet 2605dn driver (not sure about that 2600 driver)
Add
Configure Driver under Options and Supplies
I have a 1994 HP Laserjet 4m Plus set up using these steps and the appropriate driver. I just added another network printer, using the same IP address, but using the above 2605dn driver without any issue other than complaint about a redundant IP address.
Hopefully, you have already sorted this out.

Can't install the software for the Brother MFC-9440CN because it is not currently available from the Software Update server....how do I get the driver then..it ised to work in my old mac..but cant print to it in my new unit

Can't install the software for the Brother MFC-9440CN because it is not currently available from the Software Update server....how do I get the driver then..it ised to work in my old mac..but cant print to it in my new unit

Download the Brother Mountain Lion drivers here.

Hi i am trying to install windows to my macbook through boot camp and i get this message Can't install the software because it is not currently available from the Software Update server.!!!what can i do???please help me!

Can't install the software because it is not currently available from the Software Update server. this is the message that i get a few days now that i am trying to install windows through boot camp to my macbook!does anybody knows what i can do????

You keep it on the usb stick for after you boot into Windows. From Windows you install the Windows Support software on the stick. Do you realize that you need to buy and install Windows? The Windows Support software you downloaded is only the Windows drivers for your hardware.
Read the Boot Camp installation instructions and help guides located here: http://www.apple.com/support/bootcamp/

I get the following message, when trying to check for updates on itunes:- "The iTunes update server could not be contacted. Please check your internet connection or try again later".

I get the following message when I go to "check for updates" on iTunes (I have XP on windows). Error message: "The iTunes update server could not be contacted. Please check your internet connection or try again later".
My firewall (both anti virus firewall and windows firewall, are set up to allow itunes programme to work) - I also have set both internet explorer and chrome to allow
apple website as an exception.
However, I still get the same error message... can anyone help?
Thanks

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

My phone wont back up or sync to itunes 10.6. i have a windows 7 32 bit laptop. i have tried updating the ios and receive the message saying it cannot connect to the iphone update server please check network connection. any help

have a iphone 4. i have downloaded the latest version of itunes to update the ios. I am having problems with the back up and sync and also the update. the update error message is coming up saying it cannot connect to the iphone update server. I am useing a windows 7 32 bit laptop. I have also reset my phone to factory settings. Would taking it to one of the stores and they would do it for me??
any help will be great thank you

All I can tell you is that I am having the exact same problem with an iPod Touch and that I was running iTunes 9.2.1.5 at the time it happened. Upgraded to 10.0.0.68 hoping that it might help, but no joy.
I don't want to do a restore just now since the Touch seems to be working fine. Restore will have to wait until I have plenty of free time in case something goes wrong.

Since upgrading to Mavericks, my Canon MP980 printer no longer works. I've tried deleting the printer and adding it again. the process ends with my mac saying the software is not currently available from the software update server.

Since upgrading to Mavericks, my Canon MP980 printer no longer works. I've tried deleting the printer and adding it again. I've downloaded the driver software from Canon. My Mac dropbox tells me "the selected printer software is available from Apple", but when I click to download it, the process ends with my mac saying the software is not currently available from the software update server.

Open Finder and click on Go > Go to Folder. Then type
/Library/Printers/Canon
and press Enter. This will show the BJPrinter and iJScanner folders. You could try moving or trashing this folder and then installing the driver that you downloaded from Canon again.

Error message received: The iTunes update server could not be contacted

Please help! I'm using a windows 7 laptop. The iTunes store is not displaying images, and if I try to import a CD it will not access the gracenote database for track info.Tried updating but got the error message 'the itunes update server could not be contacted'. I'm accessing the internet via a Tmobile dongle and all other web content is working . I have uninstalled and reinstalled itunes, checked my driver are up to date and that my AVG firewall allows iTunes through.I have disabled the windows firewall.I tried disabling the AVG one completely too but that had no effect so I'm stuck - can anyone help?

Not sure if you already fixed this problem or not, but I recently upgraded my laptop to Win7 and ran into the same issue. My Internet connection was working fine, I could even browse the store within iTunes, just couldn't download any software or firmware updates. I fixed it by editing the "hosts" file located in the C:\Windows\System32\drivers\etc folder. Open it in notepad with admin rights (right click notepad & select "Run as administrator"). Uncomment (delete the hash symbol "#") the last 2 lines or the ones that consist of "127.0.0.1 localhost" and "::1 localhost". Restart iTunes and see if this works (if you haven't already found a solution).

Error message: The iTunes update server could not be contacted...

Windows PC, no issue with internet connection. Had issue for 3 days out of blue. Can access iTunes store itself. Run various tests/changes (hosts/proxies/protection software) suggested on support pages, with no result. Any help welcomed.
Diagnostics as follows:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire M5802/M3802
iTunes 10.0.0.68
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.49.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 9990E5CAAAFA4D8D
Current user is not an administrator.
The current local date and time is 2013-08-29 08:18:33.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
Intel Corporation, Intel(R) G45/G43 Express Chipset
Intel Corporation, Intel(R) G45/G43 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.0.0.68 is currently running.
iTunesHelper 10.0.0.68 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {47DEC9D3-3FB8-4D13-AA5F-617E13CCF328}
Description: Microsoft Virtual WiFi Miniport Adapter #3
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8F8CA7DC-2803-4EBE-BE86-F808319BF092}
Description: Belkin Play Wireless USB Adapter
IP Address: 192.168.1.70
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Thu Aug 29 07:51:06 2013
Lease Expires: Fri Aug 30 07:51:06 2013
DNS Servers: 192.168.1.254
Adapter Name: {65E0ABF5-1B1A-4D87-99F6-4FE1701263D6}
Description: Intel(R) 82567V-2 Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (-9808).
Last successful store access was 2013-08-29 08:18:16.

Hello tandt1970,
Thank you for using Apple Support Communities!
It sounds like for some reason the Update server and the computer can no longer communicate.
I was researching what might be causing the issue and found this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Windows Vista and Windows 7
From the Start menu, choose Control Panel.
Select Network and Internet and select Internet Options. Or in Classic View, open the Internet Optionscontrol panel.
Click the Connections tab.
Click the LAN Settings button.
Select the "Automatically detect settings" checkbox.
Click OK in both windows.
Reopen iTunes and connect your iPhone, iPad, or iPod.
Update or restore your device.
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
Click the Edit menu, and choose Copy.
Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
Drag the original hosts file to your desktop. If Windows needs your permission to continue, click Continue.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the desktop.
Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, click the Edit menu and choose Select All. Then from the Edit menu, choose Delete.
From the File menu, choose Save. Close Notepad.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your desktop back into the original location. If Windows needs your permission to continue, click Continue.
Right-click the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the software update server.
If the above steps do not resolve the issue, then the cause is likely out-of-date or incorrectly configured security software. Follow the steps in iTunes for Windows: Troubleshooting security software issues to resolve the issue.
All the very best,
Sterling

HT1926 I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contact

I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

OS 10.8.3 driver fail iP100 Canon "...not currently available from the Software Update server"

I've downloaded the driver several times. rebooted - verify pref's - and it still gives me the same message. very very very very annoying.
"Can't install the software for the Canon iP100 series because it is not currently available from the Software Update server"
Mac OS 10.8.3 all updates current.
Please help anyone.
thanks!

Try downloading and installing the drivers from here:
http://support.apple.com/kb/DL899
Hope this helps.

HT204135 not able to add my hp laser jet 3330 mfp printer, I get a message that it is not currently available from the software update server. What do I do?

how can I installed my hp printer when I get a message that it is not currently available from the software update server?

The drivers are there. I see this quite often. What's happened is the supported devices list on the Mac is a little out of date. All you should have to do is disconnect the printer from the Mac, run Apple Software Updates, restart the Mac, connect the printer back to the Mac, and add the printer's queue to the Mac. You can find a little more information on this and other helpful tips in the link below. Let me know what happens.
Basic Printer Troubleshooting Steps for Mac
I am a printer tech for HP.

TS3147 Can't install the software for the EPSON Epson Stylus Photo R2000 because it is not currently available from the Software Update server.

Can't install the software for the EPSON Epson Stylus Photo R2000 because it is not currently available from the Software Update server???
I am using mac osx 10.8 and now cant get print software for epson R2000 printer.

After system update, my Epson Stylus SX 535WD was ''gone''. I tried in vain to add it as an IP printer (got the IP-address from the printer). The printer model is correctly recognized, software download starts -- but then the "software ... is not currently available..."
Resetting the printing system did not help. Downloading Epson Printer Drivers v2.15.1 from here
did not help either, downloading Epson Printer Drivers.
In the end, I re-installed the printer software from the original CDs. After that the printer showed up as a Bonjour Printer, and I could add it without problem.
But note: although the printer is installed now and working properly, I still get the old error message (...software ..not available...) if I try to add the printer as an IP printer !?

Is the Photoshop Update server down?

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