Is the replacement iPhone comes in box

I got new iPhone 4s from the reseller "jarir bookstore" however after 10 days some problem in the earpieces appear, I returned the device to them asking for replacement, put they refused and they insist to repair the divice which is not happened after 21 days in the maintenance. Ultimately they decided to give me a replacement since the problem was from the manufacturer. However, the replaced iPhone wasn't in any box and without the warranty card ! ! and they said this is the usual replacement from apple. But I don't think that the truth especially that defect comes from the manufacturer. Anybody can assist me in the said. Thanks

I've never seen an iPhone come with a "warranty card". Maybe it's different in your part of the world, but somehow, I doubt the "jarir bookstore" is an authorized source for the iPhone.

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