Is the Requests feature still active, on the iTunes Store - ?
Hi there, everyone.
I’m curious to know if the Movie/album request feature is still on the iTunes Store … ?
I’m wondering, because I was trying to find Guilermo Del Toro film, The Devil’s Backbone on the UK Store: and couldn’t find it. I wanted to put in a request for it: but couldn’t find the feature.
HELP!!
http://www.apple.com/feedback/itunes.html
Of course, putting in a request doesn't mean that the owners of the content will be willing to grant Apple a license. putting in the request certainly won't hurt.
Regards.
Similar Messages
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Basically I brought a album of the iTunes Store, Depzman - 2 Real, specifically, edited the album features, such as, artists and put the featuring artists, which before I edited it was placed in brackets at the end of the song title like most iTunes songs, but when i put it on my iPhone which is on manually handle music and videos, the artist which i removed from the song title do not appear, only the album artists, I have reset my iPhone completely using the delete all settings and content in the hope of it being the iPhones fault and it has not changed, urgh, what a waste of time / effort, now I have now gotten to the point of fed up cos I feel like I've tried everything, ive re-downloded them and done it all again, still nothing, so now I'm puzzled and don't understand why it wont appear the same on my iPhone as it does in my iTunes library, please can someone help me solve this pain in the ***, I'm OCD when it comes to music and if it doesn't appear the way it should i get annoyed / frustrated -.-
anyway thank youThanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description: Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address: 10.0.0.1
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.138
DHCP Enabled: Yes
DHCP Server: 10.0.0.138
Lease Obtained: Tue Oct 08 22:19:05 2013
Lease Expires: Tue Oct 15 22:19:05 2013
DNS Servers: 10.0.0.138
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
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Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)
Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
(You may want to try following the above posts before following my method)
**** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
"Dear Luke,
Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
These articles have helped other Windows users resolve connection issues:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
http://support.apple.com/kb/HT2292
If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
How to create and configure user accounts in Windows XP
http://support.microsoft.com/kb/279783
Windows Vista: Create a user account
http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
Windows 7: Create a user account
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
Windows 8: Create a user account
http://windows.microsoft.com/en-us/windows-8/create-user-account
Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
I hope that the information provided above is helpful.
Thank you for contacting us and have a nice day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/"
But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
1). Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
2). Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
3). Downloaded iTunes.
4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
7). Chose the following iPhone settings>
> iCloud - Contacts turned off
> Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
> iTunes & App Store - made sure I was logged in via Apple ID.
7). Closed Outlook.
8). Re-installed iTunes, saving it on the C:> default location.
9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
11). Checked for iOS updates and iTunes updates (all good)
12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end! -
iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Serial Number (system): C0*******F8V
Sudden Motion Sensor:
State: Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product: 6 Series Chipset
Link Speed: 6 Gigabit
Negotiated Link Speed: 6 Gigabit
Description: AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity: 512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision: 040H
Serial Number: 0000000012330912E75A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Solid State
TRIM Support: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
disk0s2:
Capacity: 511.25 GB (511,250,432,000 bytes)
BSD Name: disk0s2
Content: Apple_CoreStorage
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
Volume UUID: 600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
You seems not to understand what I mean and what I'm having like problem. I still have my payment receipt from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs I've paid for, only 7 are still available from this list on my iPhone. There is no possibility to download the other 2 without paying for them. I've spoke to the lady from Mississippi on the phone 2 days ago from about 2 hours calling from Belgium but unfortunately she couldn't help me. It's the 3rd time I complain about this. How many time shall I pay for the same songs?? If you can access my music list and my past receipts payment you will be able to find out what I mean. I went back on iTunes I've found the the songs I already downloaded in October that should be on my playlist but if I click on them it will charge me again 0,99 cents. It's been 3 years I've been using the same apple ID with my iPhones. I just wand to get my songs back without having to pay them twice or 3 times
1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
I have tried everything I can find online.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Wndows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
I also have tried flushing dns,making sure all services that are required are started (not 100% which it needs to be fair, I did have an issue earlier this month when i upgraded my ram from 2gb to 4gb and had to go into msconfig to untick the max memory setting so it used all 4 instead of the original 2gb... and that for some reason turned off a few services, bonjour service is 100% working, i checked that much, and the ipod service too) I also tried a system restore with no effect.
I also did the microsoft fixit for the hosts file too...
I have just purchased an ipad mini, brand new not second hand... and I want to be able to sync it, but without authorising the pc it wont let me. ANY help is appretiated. Thankyou.This is from run diagnostics...
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard SG3-320UK
iTunes 11.1.2.32
QuickTime 6.3
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0021BA400B6F5880
Current user is not an administrator.
The current local date and time is 2013-11-04 17:27:31.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon 3000 Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {29F59A15-D9E9-49E7-92D5-D80B98E8742A}
Description: Anchorfree HSS Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8B9D0C75-60FF-4AF7-9BEF-32BE5FFF1682}
Description: 802.11 USB Wireless LAN Card
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Nov 04 10:12:31 2013
Lease Expires: Tue Nov 05 10:12:31 2013
DNS Servers: 192.168.1.1
Adapter Name: {EEC08A58-390F-46BC-B61E-E523E6364ECB}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-04 17:20:24.
**** Device Connectivity Tests ****
iPodService 11.1.2.32 (x64) is currently running.
iTunesHelper 11.1.2.32 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Thomas's iPad, iPad mini (Wi-Fi) running firmware version 7.0.3
Serial Number: F4KL3YDJF193
**** Device Sync Tests ****
Sync tests completed successfully. -
I - STILL - Cannot connect to the Itunes Store
I am unable to connect to the Itunes store, I could connect to the radio stations, I checked the SSL and TSL setting under Internet Explorer Options, Not using proxy or any Computer based firewall, and on my router firewall I tried opening up ports 53, 5353, 443 and 3689, and even tried DMZ the box, but for no use... I still cannot connect to the store, and frankly, it is getting ridiculous. Can anyone help? maybe the neededs ports or something...
Here is the check log... and thanks in advance.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dimension XPS
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 3A48AA7B3CB9DD57
Current user is an administrator.
The current local date and time is 2008-03-08 21:11:11.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6800
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Adapter Name: {686274E4-CF42-4229-98AE-678EE8BF1331}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
IP Address: 10.10.0.10
Subnet Mask: 255.255.255.0
Default Gateway: 10.10.0.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers: 10.10.0.1
10.10.0.1
Adapter Name: {C7089E37-5C18-4224-812A-541BFED730B6}
Description: VMware Virtual Ethernet Adapter for VMnet1
IP Address: 192.168.181.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers:
Adapter Name: {F5345F4B-2E32-4D97-BB78-741CFE4A155C}
Description: VMware Virtual Ethernet Adapter for VMnet8
IP Address: 192.168.92.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.I don't think it is a firewall issue as the connection attempts were not blocked according to the network connectivity report.
These ones have been tricky to solve.
As a first stab, one thing you could try is to create a new Windows account and see if you can connect from there.
P.S. I noticed that the date on the report is not the same as the date of your post. This may just be when your ran the report, but it is worth checking your computer's date and time are correct.
You could also check the Advanced tab in your Internet options. If "Check for server certificate revocation" is checked. If it is, try unchecking it.
Message was edited by: polydorus -
Cannot Connect to the iTunes Store. Request Resource was not found
I hope you can help me.
I get the following error when trying to connect to the iTunes store.
iTunes could not connect to the iTunes store, the requested resource was not found.
I am running Norton Internet security and have allowed all permissions for iTunes.
Following is the diagnostics log:
Thanks,
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Latitude D820
iTunes 7.1.1.5
Current user is an administrator.
Network Adapter Information
Adapter Name: {21F2991F-5976-4BE0-8031-064BC7AC9AF0}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Minipuerto del administrador de paquetes
IP Address: 192.168.2.26
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.200
DHCP Enabled: No
DNS Servers: 192.168.2.25
168.243.165.225
Adapter Name: {CB99A2BD-1A04-482A-BC5C-53E5597BA70B}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Minipuerto del administrador de paquetes
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Mon Feb 12 11:09:06 2007
Lease Expires: Tue Feb 13 11:09:06 2007
DNS Servers: 192.168.2.25
168.243.165.225
Network Connection Information
Active Connection: Conexión LAN
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
A secure network connection could not be established.Has anyone actually tried this suggestion posted by jeffporfiro's. He seems to be posting in any topic related to iTunes Store connection probs.
Is there any credibility to his suggestion? (below)
<<jeffporfirio wrote:
Solution is as follows:
Goto your C:\WINDOWS\system32\drivers
find a file named “hosts”, mine was located in a directory named “etc” under the “drivers” directory, rename the file, to something other than its name (eg. rem-old.host) and done ! >> -
When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."
I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server" -
Just before the problem occurred, a message appeared, "Your request could not be completed. The item you've requested is not currently available in the US store." Has anone had this problem, and if so, how did you solve it?
I have the same problem. Everything else in iTunes works fine, but when I go to the iTunes store, I just get the blank page labeled "iTunes Store." I don't get an error or anything, it just stops there. Or, like today, I tried to download a digital copy of a movie, and I got as far as having iTunes try to connect to the store again, and the little box came up with "Connecting to the iTunes Store" title, and the little green dots running across to tell me that it is still trying to connect. That box just sat there and ran for 4-5 minutes, to no avail. Also, and I don't know if it is connected to this issue or not, but AppleMobileDevice.exe kicks in everytime iTunes starts and ***** up 99% of my CPU. And if I end that program, then iTunes starts using the 99%, even though it isn't doing anything. I've had this problem for at least 3 or 4 months. I hope someone comes up with an answer; iTunes is losing my business, as I cannot shop or browse or anything.
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"Could not complete the iTunes store request..."
I'm having the same TYPE of issues everyone else seems to be having, but with this message:
"Could not complete the iTunes store request. The store may be busy. Check your internet connection or try again later"
and it ONLY occurs at:
1) iTunes HOME page
2) Browsing Music Videos
all other iTunes pages work. What is going on? I thought Apple beat Microsoft when it came to usability, but this really stinks! I've run diagnostics and iTunes has NO problem seeing that I have a working internet connection!
Anyone else have this exact problem and have suggestions?I am getting this excact same error message, except for me no page will load except for the Account Settings page. I've tried nearly everything short of reformatting, I have the latest version of iTunes, I used the Repair Disk Permissions tool, verified my KeyChain, checked my firewalls.
However, I have found a detour around this problem. If you use the Browse feature (the little eye icon next to the Eject botton) when the iTunes tab is open, you can find artists, however, the Popularity ratings don't seem to work -
Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?
Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy -
We're sorry, we cannot complete your request on the iTunes store at this time.
"We're sorry, we cannot complete your request on the iTunes store at this time." http://img809.imageshack.us/img809/7452/screenshot20110601at608.png <- what gives? One moment I'm downloading an iTunes movie rental and a bunch of music, the next second every completed download, attempted new purcase, and trying to start playing the partially downloaded movie resulted in this error.
I paused the downloads and restarted iTunes. Downloads and Rentals were gone in the sidebar and every single secure request to the iTunes store (trying to login, trying to check for available downloads, trying to buy anything else) results in this error. However the music that had sucessfully downloaded was present in my iTunes library. However nothing new shows in my 'Recently Added' playlist... weird.
I then tried restarting my router, ADSL modem, and my Mac. No good. I tried a different OSX user account. No good. I tried logging into the UK store (I'm usually in the NZ one) where I also have an account - no good, same error.
iTunes store pages load, but anything secure results in this error :-(
What has happened? One second all is well, the next all secure iTunes connections result in "We're sorry, we cannot complete your request on the iTunes store at this time."I always try to download movies and TV shows in advance, although this is the first time in quite a while that I've had problems with it on Apple's end -- normally I'm just worried about my internet flaking out, which was happening pretty regularly for a while, or just slowing down way too much and taking hours to download anything. It's a good approach when you can manage it as it eliminates the risk of this sort of thing messing up your whole night. If you still have enough movie night left tonight though, you could try renting something from Amazon. It's streaming rather than download, so it's vulnerable to inconsistencies in internet speed, and it tends not to be as good quality as iTunes video (at least in my experience), but at least you might still be able to get a movie in tonight.
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"could not complete the itunes store request. The store must be busy."
can not change the region for my apple id, getting error "could not complete the itunes store request. The store must be busy."
Even if I try to create new apple id it still shows same region and does not allow to change it.
Please help to know how to resolve this error and change the region.Same problem here.
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