Is the store down/dead?

I can't download season passes, log in, nothing. On two separate machines I get the annoying "We're sorry, we cannot complete your request on the iTunes Store at this time." when I try anything... ugghghgh
I can browse the store, preview things... But that's it.. I have an episode that is ready to download, but there's no way for me to get the product I've already been billed for.

Weird... It shows me the 'Sign In' link on my computer which is totally borked right now (well on two machines actually). But I also get the 'Purchased' link on the right side towards the top. That link does work and I can view all my purchased music, but the store acts as if I'm not logged in. Extra annoying as I have a new season episode ready to download, but I wont be able to watch it tonight anymore

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Is the store down?

I'm trying to buy Mountain Lion but I keep getting an error message about failing to connect when I click on the BUY button. I've been trying for about an hour, periodically, reading support information in between tries. I have checked my ID is correct and cleared my cache in iTunes as suggested in another thread.
I just want to verify that it is the store and not something I can fix. If the store is down, does this happen often and about how long might it take before it's up again?
Thanks!

It appears to be down. I was just now trying to sign back into the Mac App Store, and I get the "Connection failed" error. Let's just give this some time for Apple to get it fixed. It's happening on two of my computers, so I don't think there's anything that can be done on your end to fix it. It also looks like my iTunes Match isn't working either. All of this stuff is linked through my Apple I.D. Bummer

Is the store down today?

can't seem to download and I get the error message that the store is temp unavail. Anyone else?

Check this forum. Usually when the store is down there's a rash of individual posts all asking the same thing (as there is right now). It isn't totally unheard of for the Store to occasionally go down for a little while. I remember when I was a kid we had to walk uphill both ways to the record store... (or was it wax cylinders?)

Is the store down again. Can't sign in

Can't sign in on any device

Same problem. I just purchased a new iPad earlier this evening. My Mac is in the store with a drive problem and now I can't even install apps that I already purchased for my iPhone or any new apps like Pages and Keynote. That's why I bought the iPad. This is nuts.

Is the store down? Can't download my movies - error 8003 keeps appearing

I keep receiving the error when re-starting a partially downloaded movie on my MacBook Pro. I have re-started my computer and quit iTunes but have had no luck in resolving the issues. Please help!

I am now on my 3rd customer service rep and they can't fix it... Can Apple please get their act together?!

How do I remove an entry from the "Store Files" drop down list in the "Import Settings" section of Aperture 3.3.2

The dropdown list "Store Files" in the "Import Settings" section of Aperture 3.3.2 displays the history of the entries previously added to the list. Some of the entries are no longer valid and I'm trying to delete them but I can't find a way to do this. This is a screenshot. Does anyone know how to do this?

Once again - the Jive system ate my bullet points and messed up the formatting
Is the MacOS X version in your signature correct? Then you cannot be using Aperture 3.3.2?
You should not be seeing duplicate entries in the "Store Files" pop-up menu. This looks like your Aperture Preferences file is corrupted and needs fixing.
Quit Aperture (and log off and on again, if you are running MacOS X 10.7 or later)
Then reveal your User Library (from the Finder's main menu bar, the "Go" menu. Hold down the options-key until the library apears in the drop-down menu)
In the Library folder select the "Preferences folder and locate the file "~/Library/Preferences/com.apple.Aperture.plist"
Now you can either
remove the com.apple.Aperture.plist file to the Desktop, to force Aperture to create a new one, but you will have to set again your Preferences from the "Preferences" panel,
or make a backup copy of the file and edit it, if you are an experienced programmer and have Xcode installed. To fix the drop-down list you need to edit the item "RecentReferenceFolders" and delete the redundant folder names. Enter "recent" into the search field to find it quickly. If you click an item in the list, plus/minus buttons should appear. But only try this, if you know how to edit property lists, otherwise it will be much safer to delete the faulty list and to set your preferences again from the "Preferences" panel.
Regards
Léonie

TS1424 I can't authorize my new computer! There is no menu under "Store" it just sends me to the store. My old computer's dead! HELP!

Okay. My old laptop died. I didn't use iTunes much on it but I had it and I'd authorized that and my iPhone. On my account it showed the old computer and my iPhone as Authorized.
I went to the support to find out how to authorize this computer when I could not download the albums I bought. The support tab told me to open the Store menu in iTunes and choose to authorize the computer on its menu.
Trouble is, there is no "Store" menu. Clicking on Store takes me to a page that's mostly trying to sell me albums I never heard of in genres I don't like and has a tiny little section off to the side where I can check my account, redeem, look at what I purchased and something else but not "authorize new computer."
My old computer is toast. It's dead. I can't access iTunes through it. On the new one I have iTunes downloaded for the 64 bit version and I've got Windows 7.
I need to know why I don't have that menu or that option and how I can authorize this computer without it.

Hello robertsloan2,
Thanks for the question. I understand that you are attempting to access the "Store" menu, however it sounds like your menubar is not visible. The following article outlines how to show the menubar:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Once displayed, you'll see the "Store" menu with the "Authorize this computer" option.
Additional resources:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Thanks,
Matt M.

I have just recieved a brand new ipod touch 8GB, it wont turn on and it wont either charge or recognise connection through ITunes. I have tried the hold down home and the power button together but no luck. Its absolutely dead, any ideas please ????

I have just received a brand new IPOD Touch ,it will not turn on, i have connected it to my cmputer, it does not show that its charging and is not recognised in Itunes. I have tried the holding down the power and home buttons which also didnt work. Any Ideas Please ????

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down???

I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down or what? I need to download some things and update some apps...

I've been getting the same message for like an hour now. Since everything was working fine a few hours ago, and nothing changed on my end before it stopped working, I'm guessing it's something on Apple's end. They probably already know about it by now, and are hopefully working on fixing it, so there's probably not much we can do but wait for them to fix it.

Why does iTunes shut down when i try to access the store?

My iTunes has worked fine for many years but recently it started shutting down as soon as i clicked the Store, Match or Ping link.

Just deleting and reinstalling the software won't delete your music. Your music is stored on your computer. But, you should backup your iTunes purchases on a timely basis regardless.
Read here > iTunes: Back up your iTunes library by copying to an external hard drive
Reinstall iTunes > http://www.apple.com/itunes/

HT1420 When I go to move a song from my library I got the message "this computer is not authorized"... if I go to the store pop down and authorize the compter is says "this computer is already authorized".... what's going on?

When I go to move a song from my library I got the message "this computer is not authorized"... if I go to the store pop down and authorize the compter is says "this computer is already authorized".... what's going on?

If a small number of your iTunes purchases are affected, delete and redownload them if doing so is free in your country. If you get that message for every item, click here and follow the instructions.
(69023)

Is the iTunes and App Store down? 7/21/12

I've not been able to connect to the Apple App Store or iTunes store since yesterday 07/20/12. I've tried with my MacBook Air, iPad and iPhone and just keep getting the message that the device is not able to connect to the store and to check my network connection. I can access any other web page from all three devices. Does anyone know if the Apple store crashed or is down for maintenance?

Other users have been reporting similar issues today...
In some cases, signing out and then back into the iTunes store fixed the problem.

How can I cancel itunes match without the latest version of itunes? I can't get the drop down menu from the store

I have a mac which doesn't support the new itunes. The instructions I have from apple say that I have to use a pull down store menu from the itunes store and then I should be able to view my account and cancel by turning off the auto renew button next to itune match, The only trouble is I can't see the itune match at all.

Turning off the auto-renew does not cancel the service. To actually cancel, or turn off the service, you need to contact iTunes Store support. What the instructions are are getting is telling you to do is to cancel the auto-renew. You can accomplish that by, in iTunes:
1. Pull down the Store menu and select "view account."
2. Enter your credentials when prompted.
3. In the middle of the page click the hightlight button:

New upgrade messed up iBooks - keeps shutting down & how do I get to the store now

Since new IOS, my iBooks shuts down while I am reading and when I get it back up, it is on page where I started and not page I was on when it shut down. Also, the store link in upper left hand corner never shows up now. Anyone know what problem is??

You reinstalled an old version of iPhoto after you updated your library to the newer version.
Update ALL your software and try again.
Click the Apple Menu at the upper left-hand corner of your screen and select "Software Update..."
Repeat until it tells you there are no more updates.
AND, launch the App Store application located in your Applications folder to see if there are any updates there as well.

Since I upgraded to os x maverick when I try to close with cmd + q from the drop-down menu the app store and I IMOVE reopen continuously.

since I upgraded to os x maverick when I try to close with cmd + q from the drop-down menu the app store and I IMOVE reopen continuously.

2 GB of RAM is pretty tight. I imagine that's at the very low end of what Yosemite wants, which could slow things down.
As far as scroll direction, you can always change it in the trackpad settings. Unsure why it got flipped, but you can fix it in about 5 seconds. Choose "natural" (or don't) depending on how you like it.

Is the store down/dead?

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