Is the Up-To-Date Mountain Lion program down? I haven't received an email yet.
I submitted my form, and haven't gotten any confirmation or email code. Is the server down?
Try taking your question to the new Mountain Lion forum. As teach5 notes, the experts are saying that it will take up to 72 hours to receive an email with your redemption code. Sorry if that's true but it's not like you won't get what was promised - just a bit later than those who purchaed it.
Clinton
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On the webpage it says you must prove your purchase with a copy of your receipt but it never gave me the option to attach it to the request so I am thinking they are unable to verify my MacBook was purchased after 6/11. Also, when I went to re-request my free copy of ML it said my Serial Number was already redeemed. Should I contact support or just wait it out?
I think it is all messed up. Many of us are in the same boat. I'm patiently waiting to hear something from Apple.
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After getting the up-to-date Mountain Lion, can I download it on other devices?
Hi,
In July, I purchased a 2012 13 inch Macbook Pro that qualified for the up-to-date Mountain Lion. I received it and installed it. I also was allowed to install it for free on my 2011 13 inch Macbook Pro. However, I couldn't do the same for my 2011 15 inch Macbook Pro. Instead of saying "install", it said "Buy app, $19.99". If I click "buy app", will I have to pay $19.99 or will it give it to me for free?The copy of Mountain Lion you get through the Up-To-Date program is for installing exclusively on the qualifiying hardware. If you want to install on other hardware you own you'll need to make a seperate purchase.
You might want to read over the license agreement that is available via the MAS. -
Havinig a lot of problems with my MacBook since I've upgraded to the Mac OS X Mountain Lion program. Can someone tell me if it's possible to reset my computer back to factory settings?
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License. -
I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do? I am very frustrated and just want the great software to download in a resonalbe time!
Take your Mac to a location with a fast, relaible Internet connection that will be all yours during the duration of the download.
If you want to complain, PLEASE call Apple and do so.
Internet only downloads of OS X is completely stupid, it assumes everyone has reliable Internet everywhere and /or no data caps. -
How do I shut down from the login window in mountain lion using the keyboard
how do I shut down/sleep/restart from the login window in mountain lion using the keyboard?
Hi Thomas, thanks for your reply.
Yes in standard start-up as it is and in recovery mode I still get the same message about Disk Utility being unable to repair the disk so I should back-up and restore.
Some posters have said that booting into safe mode should unmount the installer and allow rebooting back into Lion, that would allow me to back-up the files properly, as my last back up was (as is often the way) not too recent.
But I think your suggestion looks more likely to be he correct way to do it, and I'll take the hit on any data that I may lose.
Thanks again. -
How can I reinstal the calendar widget on Mountain Lion?
My app cleaner accidentally deleted an important component of the Calendar widget on Mountain Lion. The widget didn't work any more (no dates in it) so I deleted it.
I've re downloaded the Mountain Lion installer and tried to extract the widget using Pacifist. But I can't find it. Can anyone help?Reinstalling system components is almost never the solution to any problem with OS X. A common cause of your problem is the following:
Avatron - Air Display on Lion with NVIDIA 9400/9600 -
If i download the new OS X Mountain Lion to my Macbook Pro that has Snow Leopard, will i lose my apps and downloads (such as: Microsoft word, powerpoint, excel, oovoo, skype) and will i lose all of my pictures/documents and information?
I should just change the OS and leave all your apps and data alone. That said, if any of your apps are old and use Rosetta (ppc apps), they won't run under Mountain Lion.
Make sure you take a good Time Machine or Clone backup before you convert.
You can check compatibility of your apps here:
http://roaringapps.com/apps:table -
I downloaded the recent software update Mountain Lion and now my microsoft word, powerpoint, etc. are no longer supported. Why is this? What can I do?
Depending upon how extensive your library of legacy Microsoft Office data files are, you may want to consider continuing to use Microsoft Office 2004.
Microsoft Office's 2011 version is compatible with Lion and presumably either works with Mountain Lion or an update will make it so. The problem with this approach is that Office 2011 will "convert" your earlier data files and there lies the rub! For example, I have the need to weekly open a chart created in Excel 2004, but Excel 2011 trashes the chart in its "conversion."
So I have approached the overall problem differently.
The reason your applications do not work in Mountain Lion is that they were written for the older PowerPC CPU that all Macs used up to 2006. When Apple made its transition to the Intel CPU, they licensed software that they included in all versions of OS X (from Tiger to Leopard and optionally, Snow Leopard) called Rosetta.
Rosetta miraculously allows PowerPC applications to work on the Intel processor transparently; you do not know it is even present.
The problem is that after 6 years of the transition, Apple's license to use the underlying software expired for OS X Lion and all version thereafter (and it is doubtful that the current owner of the software, IBM, would relicense it, even if Apple were inclined to do so).
So for those of use that need to run Lion, I have offered the option to install Snow Leopard (with Rosetta) into Parallels 7:
[click on images to enlarge]
And now Mountain Lion:
Full Snow Leopard installation instructions into Parallels 7 are here:
http://forums.macrumors.com/showthread.php?t=1365439
Snow Leopard is $29 and Parallels 7 is $79 retail (cheaper from competitive sources) and Parallels offers a 14 day free trial of Parallels 7 on their website:
http://www.parallels.com/download/desktop/ -
I have a brand new Mac. How do I do the free upgrade to Mountain Lion?
I have a brand new Mac. How do I do the free upgrade to Mountain Lion?
http://www.apple.com/osx/uptodate/
fill out the form -
I have a dual boot lab that I set up for a school. The partitions consist of Mountain Lion OSX and Windows 7 Ent. I use bootpicker software for choosing the operating system at startup. When I select the windows partition, it take just under 2 minutes from selection to the windows login screen. It seems to take incredibly long for the mac to "shut down and hand over the operating system to windows.
Do you have any suggestions on how to get this timing faster?
Thanks for any ideas/inputThe only suggestion I can make is to look ar ReFind (previuosly ReFit). Startup mamangement is one of its features.
But
It is very powerful so test it for yourself before deploying it. Some of the functions are best kept out of the hands of the curious, or 'playful'
And you never answered this question.
Tell me what the needs are, do the users always need to choose Windows or is this a variable? -
I have a 15" MacBook Pro 2.4 GHz Intel Core 2 Duo (Early 2008) running OSX Lion 10.7.5.
I want to erase the Hard Drive, install Mountain Lion, and manually restore select applications and files.
Is there a known procedure to do this? Any tips or feedback?1. Make a backup, open App Store and purchase Mountain Lion. When its download finishes, close the installer and open Lion Diskmaker to create a bootable USB drive with Mountain Lion.
2. Press Option key while your Mac is starting, select the external drive and open Disk Utility.
3. Select Macintosh HD in the sidebar and erase the drive.
4. Close the window and install Mountain Lion -
Hi folks,
I tried downloading the latest OS X Mountain Lion and [after a long time... I have a slow connection] I got an error message ... We could not complete your purchase The product distribution file could not be verified. It may be damaged or was not signed.
Everytime I retry or continue the download I just keep getting the same error message!!!
What can I do to get my product?
PMThe only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
Will QuickBooks for Mac work with the new OS X Mountain Lion ??
I'm thinking about buying QuickBooks for Mac But I'd like to know if there will be any conflicts with the new OS X Mountain Lion ??
http://roaringapps.com/apps:table/tags/_q/index_tags/_q
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I just downloaded the new OS X Mountain Lion, and my iMessages status won't change!! How do I fix this?
if you set up only iMessage account, you cannot change the status, because iMessage has no status.
You should set up another service (for example AIM) with status service. Initially I didn't understand this "issue" too, but it is correct.
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I know I can make templates in Motion and send the finished product eventually to DVD-SP, but can I make a template with drop-zones etc specifically to work with DVD-SP? I made one in Motion but the drop zones won't work in DVD-SP like they do with t
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Can someone give me an AppleScript routine that will change the parameters of the import settings? Presently I can change codecs like MP3 to Aif or something else, however, I cannot change the MP3 settings from, say, MP3 192kbps for music to MP3 32kb
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I have a MacBook Pro, but my version is 10.5. I can't download Lion via my computer since I don't have the app store. Am I still able to go to the store and buy Lion and have it run on my laptop? I would really like to buy it... seems cool!
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After restoring my ipad 1 I cannot access my purchased apps
After restoring my ipad 1 I cannot access my purchased apps. I am asked for my apple ID, and when I give it, it is not recognized. Does anyone have an solution?
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Keyboard types different character when login
My bluetooth keyboard types different characters when I try to login