Is the version of Camera Raw 6.4 currently available compatible with CS4?
I have Photoshop CS4, and have tried downloading the version of Camera Raw 6.4, but it won't install. I'm guessing it is compatible only with CS5. Is that correct, and if so, will it be available as an update for CS4 sometime in the future?
The best thing would be to upgrade to CS5 if you can afford it and it runs on your computer or maybe get Lightroom which upgrades for cheaper but has the same adjustments, but the same controls are available for DNGs as ORFs in ACR but you trade backward compatibility in Adobe products for not being able to open the DNG in Olympus-only products, which you may or may not care about in the future. You can decide to embed the original RAW data into the DNG which makes it about twice as big and this allows you to extract the ORF later with the DNG converter if you want to work on a particular ORF is some different software. Of course decades from now, there may not be a DNG converter to extract the data with, and saving a distinct ORF would give more flexibility if you care about such things.
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Thanks, ssprengel!
Updates did not install a version of ACR that would handle the files. I found the link to ACR 8.7 on another thread, but it wouldn't install on Snow Leopard.
Camera Raw plug-in installer
Fortunately I had an available install of Lion, and that did the trick -- ACR 8.7 is now installed and I can see my images! Thanks for your help.
cheers,
Bob -
I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed. -
Camera Raw 5.7 doesn't work with MAC Elements 6
RAW 5.7 doesn't work on Elements 6.
5.6 works fine, placing the plugin in the /PLUG-INS/CS3/FILE FORMATS and starting Elements 6 and trying to open a raw file says
Unable to use camera raw plugin
It is not compatible with this version of Photoshop Elements
I have read the 5.7 raw read-me and it definitely says that it is compatible with MAC Elements 6 could somebody confirm this?Thank you, another case of big corporations screwing over the little guy. You want the latest update - you have to upgrade your complete software package. Wouldn't it be nice if they made the plugin compatible with the products as stated in their documentation and then posted a note saying that further updates will not be compatible?
After all, windows users got a version 7, us poor MAC users didn't!
Anyway thanks for the answers. -
I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please helpCR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras -
i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.
You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0. -
I have Photoshop Elements 12 for both PC and Mac (I use both). I have a new camera, Nikon D810. I downloaded the latest version of Camera Raw, 8.8. My D810 is listed as a supported camera model. However, when I try to open a raw photo in Photoshop Elements, I keep getting the message "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. I have tried reinstalling Camera Raw many times, and have tried to open many different raw files in Elements, and still get the same error message. Please help.
How did you try to install ACR 8.8. The only way I know of that works with Elements is to use the Updates Choice on the Help menu.
There are two charts supplied by Adobe that explain your RAW dilemma. This one tells you what your camera needs: http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html This one tells you what version of software you need: http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
In your case, the Nikon D810 needs Adobe Camera Raw (ACR) 8.6 or Lightroom 5.6. (Congratulations on buying a new camera!)
To get to that level with Photoshop Elements, you will need to replace your Photoshop Elements 12 with version 13. Adobe caps ACR updates on version 12 at 8.5.
The most convenient way to get around it without spending any money is to use the FREE from Adobe DNG Converter. Download and install it from here for FREE: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5855&fileID=5890 Once it is installed you can convert your D810 raw files to an Adobe RAW version with the .DNG file extension that most, if not all, versions of the various Adobe software programs can use. That includes old versions of Photoshop, Elements and Lightroom. DNG converter can be used as the tool to move your files from your memory card to your computer, is efficient, will convert in batches and is completely lossless. There is no risk of any image quality degradation or RAW functionality. -
what do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"
It can be that you have an old version of Photoshop Elements and a new camera.
Please tell us
Which operating system you are running on
Which version of Photoshop Elements you are using
Which camera the raw images come from (Make & model)
Brian -
just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera. Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?
The D610 didn't get out-of-the-box RAW support until Photoshop CC.
You can either upgrade to CC or use the DNG Converter to convert and open your DNGs in CS5. -
How do I locate the latest version of Camera Raw? I have a beta version of Adobe Camera Raw 8.6 that expired 2014-8-31.
Help / Updates in PS is the normal way.
Or: https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html -
I downloaded the newest version of camera raw for LR. I have LR4 and can not import photos from my new Nikon D750. The download said it was sucessful but I still can not import photos.
Lightroom doesn't use the Camera Raw plug-in. So downloading the latest Camera Raw didn't do anything at all for you. The only way to update or upgrade Lightroom is to obtain the latest version. If you have Lightroom 4 then the last version of Lightroom you can have at no additional cost is Lightroom 4.4.1. If the camera you are using requires anything newer than what is supported and that version of Lightroom then it will require an upgrade to Lightroom 5.
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Will LR get the new brush feature added to the graduated filter and radial filter like the latest version of Camera raw?
OK, at least I can look forward to it and use Photoshop & CR instead of LR for these filters until then.
Thanks -
Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) for CS5?
Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) that could be supported in Photoshop CS5 or earlier? Its like Adobe saying you want a Camera Raw for you Camera then buy CS6 which is insulting to your customers.
Kenny_777 wrote:
Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) that could be supported in Photoshop CS5 or earlier?
Adobe's policy to to provide free updates (not upgrades) for currently shipping software, which means the current Photoshop CS6 and Camera Raw 7.x. Development on Photoshop CS5.x and Camera Raw 6.x stopped when Photoshop CS6 started shipping. While it may appear on the surface that's it's a ploy to force users to upgrade to the most recent version when getting a new camera, it's really a policy based on the technical issues of trying to provide backwards compatible software for application that are no longer being developed.
Camera Raw is a plug-in for Photoshop and as such, it is dependent on the Photoshop SDK in which it loads...it's also dependent upon the system level APIs being used by the applications. Could Adobe keep upgrading old software? Yes, but it would be a technical nightmare.
Your alternative is simply use the free DNG Converter if you want to use new cameras that weren't in existence when your old software was developed. Pretty simple really and it's not designed as insult to Adobe customers...it's actually an affirmative program to make sure current users are provided support.
The problem of new camera support for old software is really a problem caused primarily by the camera companies spawning off new cameras whose file formats are undocumented and proprietary. If the camera makers adopted a standard file format that could be opened in standard applications (kinda like DNG) then tis problem would be mitigated. You really should place the lion's share of the problem at the feet of the camera companies... -
How to tell: Which version of camera raw do I have?
How to tell which version of camera raw I have? The only Google search I found answering this question refers to is 2 years old and seems to no longer apply. There is no File, Edit etc. menu on the new version of Camera Raw with (Photoshop/Bridge CS6). I do use Adobe Application Manager to do my updates telling me if a new version exists or not, nevertheless I would like to know.
The F key works as described for me in CS6-ACR7.4 with ACR as the window with focus. The same function is available using the double-arrow-window icon at the right of the Preview checkbox near the top right of the preview area.
When in full-screen mode there is no title bar, but when I press the F key or click the double-arrow, again, ACR becomes smaller and I can see the title bar that includes the ACR version and camera model. This is on Windows7-64-bit on a 1600x1050 monitor. Perhaps you’re ACR’s title bar is off the top of the screen so you can’t see it, or maybe ACR optimizes some things if you have a smallish display—do you?
A plug-in is a program that interfaces with another program but is not independently runnable application, itself, bit is independently updatable, so in this instance, Photoshop doesn’t need to be downloaded and installed every time Adobe adds support for a few more cameras. -
I have downloaded Adobe camera raw 8.4 so that I can open raw files with pictures taken with the Sony a6000 camera. However it is not opening the images in camera raw. What can I do?
Close and restart Photoshop if you have not already done so.
In Photoshop, go to the Help - About Plug-in... menu then choose Camera Raw. What version does it say there?
-Noel
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