Is their an orientation lock that prevents me from using the iPad Air2 horizontally

How do I get my iPad Air2 display horizontally? I read somewhere that there was an orientation lock but can't find any further information.

Strangely Enough though the iPad air 2 does not have a side switch.
So Mute and Rotation lock are both now managed from the Control Center at the same time

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There's a virus in my new computer that prevents me from using the internet

When I try to use Internet Explorer on my new HP Pavillion computer a box hides the search results. The box says I have a trojan virus and I need to call a 1-844 number which claims in a separate box to be a Microsoft service provider who will get rid of the virus. The number connects to a shop in India (I assume because of the accents) and they claim that all anti-virus services are one and the same. They would not quote a price for what it would cost to stop holding my computer hostage so I hung up. Problem: the virus is still active and will not allow me to access most of the options in my new computer.

Bootup into safe mode with networking. Install "Malwarebytes" (free version is OK) and run the program. During the install be sure to un-tick the 14day trial. Install the updates first, and run the Threat Scan. F8 should get you to safe mode selection.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!

Is it possible to prevent users from using the ''Purge'' option from the ''Recover deleted items'' in Office 365?

Hi,
After speaking with a Microsoft engineer over the phone, I've been told that there is no way to prevent users to go to their OWA and manually Purge specific items from the ''Recover deleted items''. The Microsoft tech told us to place the desired mailboxes
on a litigation-hold and that all data will be recoverable... but only from the time you place the mailbox onto Litigation-Hold and previous items, which doesn't take effect for new-coming emails.
1- From what I understand, any new items coming in the mailbox after the Litigation-Hold is put in place will still be ''purgeable'', right?
2- Is there a way (PowerShell, Security group, etc.) that can prevent a user from using the Purge option?
We are very surprised that there is absolutely no thread that talks about this issue, which in our opinion, is a major legal and security flaw from Office 365. This is a main concern for us to actually go with Office365. For instance, this means that at
any given time, if a user exchanges emails with a competitor, they can manually purge emails sent and receive as soon as it is sent/received, even after Litigation-Hold is in place.
Thank you for your reply and let us know if you have more questions.
Normand Bessette, IT support technician, Newad Media

Thank you for the reply.
Is there still a way to prevent users from using the Purge option, like with a Powershell script to disable Purge?

Bottom row of the keyboard is not working in a vertical orientation on the iPhone 3Gs. the "slide to unlock" and all keys on the calculator on both orientation works fine. I can use the keyboard on horizontal orientation.

Bottom row of the keyboard is not working in a vertical orientation on the iPhone 3Gs. the "slide to unlock" and all keys on the calculator on both orientation works fine. I can use the keyboard on horizontal orientation. The tabs on bottom of all apps also work fine.
I have already tried holding down the power button and home button for 10 seconds, but no difference.

I've had this problem on and off for the last few weeks (around, but not directly related, to upgrade to 6.1...can't remember if was before or after)....I'm very convinced it's a software problem (as there have been times when the bottom row works perfectly, without any need to "press" differently or anything).
However, it seems to be a rather resilient software issue, as a full restore does not consistently fix it, and it applies to more than just the keyboard; if I open a drawing app, there's definitely a row (about 4mm up from the edge of the screen closest to home button) where I cannot draw.
It's happened 4 times now. Originally it went away with a restore from backup, then worked for 2 more days. The second and third times, it went away with a full restore (although I did two full restores in between those two restores that did nothing, so restore didn't consistently fix it)....and it seemed to return in the most random of circumstances.
I paid very close attention to what apps I was using the last time it was working so that I could spot which app, if any, might be causing the issue. I deleted several apps, I stopped using the games and many other apps. I only used three apps between it working fine and starting up as a problem again: mail, safari and messages.
I was convinced it was mail, as it happened this morning when I picked up my phone off the bedside table to respond to a new email. It was working when I went to bed. I picked up the phone when it buzzed, hit the email app, hit reply and started to type....**** bottom row wasn't working again.
However, tonight I did 2 things....one of them worked because it went back to normal (sorry, I don't know which as I was exasperated and trying a number of things).
The two things I did between a broken keyboard and a working keyboard were:
1) adding a second keyboard (English(Canada)), changing to this keyboard, and changing back
2) disabling Siri...and then turning it back on...and then disabling Siri's "Raise to Speak"
In retrospect, I wonder if it actually was the "Raise to Speak" that was putting the phone into a weird state, and might explain why the phone would just "suddenly" start behaving strangely when I picked it up. Of note, the "raise to speak" hasn't actually triggered Siri to come on in months anyway.
Regardless, the keyboard is back to normal now...and I'm just going to leave "Raise to Speak" off. I've put the keyboard back to just "English" with no alternates and Siri remains on otherwise without issue.

HT1937 My new 5c is activated with Verizon - I can send receive calls, txts, and data (internet). My problem is that the 5c keeps giving me pop up warnings that the phone is not activated. This is also preventing me from using the vmail

5c is activated and live on Verizon. Call, txts, and data. Issue is that 5c thinks that is is NOT activated - keeping getting pop up warnings. Operationally this prevents me from using v-mail via iPhone app - i need to dial Verizon directly. This phone is new and activated yesterday. Any ideas?

Contact Verizon to troubleshoot the issue with them.

What is happening about fixing the bug that prevents me from downloading the updated version of Muse CC 2014

I managed to upload to an external host server (Vidahost.com) but it only only showed an older unmodified version of my site. I used the FTP upload and selected ALL files then tried to upload modified files only. Here is what I received:
'This site was exported from an older version of Muse. Please update to Muse CC 2014 and then upload the site again in orer to use In-Browser Editing.
Some bug in the CC Manager is telling me Muse is updated and the latest Muse CC 2014 is on my machine - or is it a bug in Muse?
Help appreciated while I have a go at rebuilding the site in Dreamweaver.
Cheers
Bill Watters

Hi, Thank you for your help. Please note that I have upload and launched my site to Business Catalyst which was a seamlessly smooth operation. See http://bilyzcom.businesscatalyst.com
Using Programs & Features I uninstalled Muse and Muse 2014. Then I uninstalled and re-installed the Adobe Creative Cloud. I then restarted my computer before going to Adobe Creative Cloud and downloading Muse CC 2014. I opened my site at bilyz.com and attempted to upload to FTP. First I tried to upload ALL files but the upload kept stopping and saying it failed to upload but to click resume. Then I tried again but this time tried to upload modified files only but met with same result.
I observed that the upload seemed to be having problems and hanging at 62% before giving me the option to click resume. This stop / start progress continued for over half an hour until I abandoned the upload and returned to muse 'Design'. I then changed the name of each image file from, for example, from 'best%20help' to 'best_help'. After I had changed every image's name I tried to upload again only to notice that the external server was continuing to upload images with the old name.
I cannot be sure if I have the updated version of Muse as I cannot fully upload to the external server which would then give me access to the In-Browser Edit Process.
If you open http://bilyz.com and compare it with http://bilyzcom.businesscatalyst.com you will see the updated version that uploaded without any problems to business catalyst..

I have an ipad and a bluetooth keyboard which was initially set up with a family member's account. Their account has been erased I am now using the ipad but cannot get the bluetooth keyboard to connect. no device is recognized. any suggestions????

I have an Apple iPad Mini With Wi-Fi 16GB and a Rock Bluetooth keyboard that was previously used by my daughter. Her information was erased from the ipad and I have set it up as a new user under my account. All went well until I tried to set up the keyboard. When I go to Settings and turn on Bluetooth the ipad does not detect any device. I know they were paired and working when she was using them. Could it be because the ipad/keyboard were operating with her account and know won't connect to mine? We do not live in the same city so how would I clear the keyboard so that I could connect it to a 'new' ipad?

Hi sugaliko,
You may need to set up your BlueTooth connection to the keyboard again. Use the steps in this article for guidance -
iOS: Third-party Bluetooth accessories
http://support.apple.com/kb/HT1664
Thanks for using Apple Support Communities.
Best,
Brett L

My trackpad on my mac book pro is erratic and prevents me from using the computer

My track pad is completely going crazy i was forced to purchase a seperate mouse. It is jumping around and not recognizine where my fingers are telling it where to go. It is almost as if it needs to be calibrated. It's jumping all over the page and it's highlighting and dragging everything it took 5 min to just get the curser to the settings to look for a calibration option.. it wasnt working yester day and im still experiencing issues.
I bought this mac book pro august 2012 brand new from the mac store.

My Trackpad has been recently doing the exact same thing. I was amost certain i needed a new trackpad but after finding out it wold be almost $300 i had to exhaust all my options. I cleaned the pad, i reset the PRAM and SMC and all that ,I bought Mac Keeper to see if i had any viruses and i placed even pressure across the whole pad . I decided to have one last ditch effort on a turbo clean. I felt this was the problem as my trackpad would work then not then work again and i read on here small amounts of dust and dirt could really effect the way it works!
So this is what i came up with. I needed to get into the very small crack between the body and the pad. You will notice this crack if you apply pressure one edge at a time. You need something thin and strong, i used a pill packet. You know the ones gravol come in thee made of hard plastic and foil. I took one edge of that and used a lens rag for cleaning glasses and wrapped it around that edge. I then dampend this cloth with an alcohol computer or glasses clener and used my cleaning device to go around the pad. It takes some force but let me tell you the S**T that came out. There was dust and dirt all over the rag. My trackpad has been working perfecty ever since(almost 4 full days). It probably isnt what a proffesional would have done but hey it saved me a ton of money and that makes me happy!
Hope this helps

BT Site error preventing me from using the service...

Hi,
The following error has been there since the launch of BT Sports. I can't use BT Sports/ BT Smart Talk/ BT Cloud due to this error. I have called the BT techincal helpdesk several times, however, none of those guys know a dam/n thing.
What do I do in order to get this fixed? Do I need to fill in one of those contact mod forms, could someone please provide a link to one if it is necessary. If you have any other suggestions then please let me know.
Thankyou.

Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved.
Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help
The forum mods normally reply within 3/5 working days after you have contacted them
They will contact you personally by email or phone
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

My Lightroom has a strange overlay that prevents me from clicking in certain areas

OK....so I have this odd overylay in Lightroom 5 that is invisible and prevents me from clicking on anything beneath it. I have noticed it on and off for a while now....but tonight I found out the overlay is editable and I have managed to get it MOSTLY out of the way. However, I would ideally like it gone....and it would be kind of interesting to know what it is in the first place??
Anyone else had this issue...or am I alone?
I have made a Youtube video to show you what I mean....please watch in HD to see the finer detail of what I am showing.
All the best.

Yep...it is the adjustment brush that I am trying to use. I fully know how to work LR.... as you can see from the video, the there is some sort of overlay preventing me from using the adjustment brush correctly.

How to prevent Oracle from using an index when joining two tables ...

How to prevent Oracle from using an index when joining two tables to get an inline view which is used in an update statement?
O.K. I think I have to explain what I mean:
When joining two tables which have many entries sometimes it es better not to use an index on the column used as join criteria.
I have two tables: table A and table B.
Table A has 4.000.000 entries and table B has 700.000 entries.
I have a join of both tables with a numeric column as join criteria.
There is an index on this column in table A.
So I instead of
where (A.col = B.col)I want to use
where (A.col+0 = B.col)in order to prevent Oracle from using the index.
When I use the join in a select statement it works.
But when I use the join as inline view in an update statement I get the error ORA-01779.
When I remove the "+0" the update statement works. (The column col is unique in table B).
Any ideas why this happens?
Thank you very much in advance for any help.
Regards Hartmut

I think you should post an properly formatted explain plan output using DBMS_XPLAN.DISPLAY including the "Predicate Information" section below the plan to provide more details regarding your query resp. update statement. Please use the \[code\] and \[code\] tags to enhance readability of the output provided:
In SQL*Plus:
SET LINESIZE 130
EXPLAIN PLAN FOR <your statement>;
SELECT * FROM TABLE(DBMS_XPLAN.DISPLAY);Usually if you're using the CBO (cost based optimizer) and have reasonable statistics gathered on the database objects used the optimizer should be able to determine if it is better to use the existing index or not.
Things look different if you don't have statistics, you have outdated/wrong statistics or deliberately still use the RBO (rule based optimizer). In this case you would have to use other means to prevent the index usage, the most obvious would be the already mentioned NO_INDEX or FULL hint.
But I strongly recommend to check in first place why the optimizer apparently seems to choose an inappropriate index access path.
Regards,
Randolf
Oracle related stuff:
http://oracle-randolf.blogspot.com/
SQLTools++ for Oracle:
http://www.sqltools-plusplus.org:7676/
http://sourceforge.net/projects/sqlt-pp/

I have the 5S and there is a check mark next to no sound when phone is in lock mode that prevents me from getting my calls and messages. How can I turn that off? Clicking it does nothing. Please help! Thanks!

I have the 5S and there is a check mark next to no sound when phone is in lock mode that prevents me from getting my calls and messages. How can I turn that off? Clicking it does nothing. Please help! Thanks!

Thanks for taking the time to try to help me. . I checked and the Do not disturb is off. The check is still there stopping calls from coming in when phone is locked. Any other ideas? Thanks again!

Is there a security setting that prevents .EXEs from being run from a Projector on a CD in Win7?

I created a Flash Projector for a client and burned it to a CD. There is a button on it that uses fscommand to run the Adobe Acrobat installer from the CD and also one that installs a screensaver to the computer.
The client says they can't get either of those two buttons to work on a Windows 7 machine.
I have Win7 64-bit on the computer that I created the Projector on and it works fine for me and I also have Win7 32-bit on my laptop and it works there as well. The only thing I can think is that I turn a lot of the security setting in Windows 7 off such as "User Account Control".
Would that be what is preventing the .EXEs from working on their Windows 7 machines?
Thanks.

Locking the phone via the lock screen does not prevent you from restoring the phone, you'll need to be able to do so if you forget the passcode: iPhone and iPod touch: Wrong passcode results in red disabled screen
And I don't think that other smartphones offer that feature you're looking for.
Let Apple know about it here: Apple - iPhone - Feedback

How difficult would it be to write a code that prevents sites from changing your homepage wtihout u knowing it happened?

Today I had the unhappy experience of a company or site I visited that installed three programs I didn't want. I uninstalled all of them in windows control panel (]remove programs). This however did not solve my problem.....no matter what I did I could not get startpage to come back. I did many things like go to tools and options and type it in close out and open and it was still not there. Finally my grandson uininstalled Firefox and reinstalled it and it was back.
My question is: Can you not write a code in the software that prevents this from happening and when people install Firefox ask them if they want this feature or write an ad on. Please this problem grows every day it gets worse. Before all you had to do is change it back now one can not get rid if it so easily.
We really would love this feature ask anyone.
Susan and TY for listening.

Thanks You for your feedback. However this is support forum, You should suggest new features trought ''Help -> Send Your opinion'' or [https://input.mozilla.org/pl/feedback/firefox/31.0/ this website].
By the way there is method described in [http://kb.mozillazine.org/Locking_preferences this support article], maybe someone using Windows will write user friendly guide how to do it.
All I can tell you is that you have to lock ''browser.startup.homepage'' to ''about:home''

Is their an orientation lock that prevents me from using the iPad Air2 horizontally

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